Made a mistake. Almost made a bigger one. I called to inquire about a car they listed for a great price on CarGurus and the person who answered stated it was available and if I wanted to schedule a test drive. I said I will check if I have time. A few minutes later I get a text from Alex asking me if I was still interested in the car and it was available for me to come in and test drive it today with their address in Pacoima and their website. I check out the 888karplus website to see if the inventory matched what they listed on CarGurus and if the Carfax report checked out. It did. So I called Alex and stated I will come see the car and took time off work for the rest of the afternoon. I told him that I had cash readily available and willing to purchase this car today. As I was driving to Karplus, I get a text from Alex and stated he was busy with a client and he will text me back. I called Karplus again to verify if the car was on the lot and another person answered and stated that it was and if I wanted to come in and see it. I told them I spoke to Alex earlier and they said that Alex would call me back. I pulled the car over and started to read the Google and Yelp reviews about people warning about their bad experiences. So I turned around and drove home. I was a willing buyer and did my research, but it seemed like they knew I would not fall for the bait and switch once I got to lot. As others have stated, these are illegal tactics. Fyi, Alex did call me back 2 1/12 hours later. This is horrible customer service and I am not willing to give my hard earned cash to a company that does not seem to want it. ** Edit: Moved from 1 star to 3 stars cause I appreciate the "new" customer service. One of the managers, Armen, called me back later at night around 8pm to explain the situation and apologize. They said that the salespeople were very busy today due to demand and amount of cars they sell. I inquired about the car again and the price listed on the website and Armen stated that there were some "add ons", however he will see what he can do about the price if I come in and ask for him. He even gave me his personal cellphone. I appreciate the call back and apology and may visit the next time I have time. read more

They advertised one price and then added $1500 for a built-in navigation system and another $500 for a built-in anti-theft device... Dishonest dealership. read more

Karplus Warehouse - They probably won't post this! As you can see, it needs to be "approved" first! - Used Car Dealers Near Me - Pacoima, California

Absolute crooks. We drove from Riverside to Pacoima to buy a vehicle that was advertised at $13,999. Called and discussed several things about the car before we left Riverside. They told us they still had the car and confirmed the sale price. Once we arrived, they told us the vehicle had a GPS device and anti-theft device installed and that added over $2,000 to the price and they could not be removed, They said the actual price was now (with tax and fees) over $17,000. We told they we were only willing to pay the advertised $13,999 and we got up to walk away. The salesman said, "let me talk to the manager" he came back and told us he'd only charge us $600 more than the advertised price. We told him that, if the additional equipment was already installed and "could not be removed", then charging ANY amount over the advertised price was dishonest. He finally agreed to not charge anything extra. We were just about to sign the paperwork and give them the bank draft (we were paying cash) and I noticed the car was no longer in front of the dealership, so I walked to the back and, lo and behold, they were removing the GPS and anti-theft system that should have been included in the price and that they'd told us couldn't be removed. (Remember, we were paying cash for the car, so the dealership didn't need to have the GPS for repo purposes if we'd financed and didn't make the payments. This was simply a sleazy deal by a sleazy dealership. So glad we caught it before we made a BIG mistake. The finance manager had asked for a Yelp review before I caught their slimy dealings, so here it is. Run, don't walk from this place. * After reading your response to my review, I just had to comment: Interesting. I see a pattern here. So you lie to people about the price of your vehicles, then when they give you a negative review, you tell more lies. Lol. If the price of the vehicle had ACTUALLY been $13,992, we'd be driving it today. But, in fact, after driving over 65 miles, you dropped the bomb that the ACTUAL price was over $17,000! If you really think ANYONE, after reading all these reviews describing the same thing you tried to do to us, is going to believe that YOU decided to not sell the car to US, you are clearly less intelligent than I previously thought. Enjoy your scams until you get caught. I'm reporting you to the California Attorney General's office. read more

Scam alert! This hole tries to defraud the public in every possible way. They lie about the car prices online by up to $7000. They claim to charge for bogus security systems that they claim they installed but can't show you where they put it. They charge additional fees for "inspections" but they don't certify or warranty their work. The convertible Top was defective. The clutch needed replacement, the windshield wipers were inoperable. But they put a fee of $3000 for their used car inspection and service. I have worked at dealerships and been a mechanic for 43 years. This place is so fraudulent, it's a cliché. If you deal with them, you deserve to what you get. Good luck. read more

DO NOT COME HERE UNLESS YOU WANT TO BE LIED TO AND HAVE YOUR MONEY STOLEN!!! So it all started with a car that was advertised on their website for $5k. I called to ask for more information and David or Daniel (forgot the name) told me that it was at a different location for maintenance (oil change etc) and he told me that the location where the car is at, is closed weekends and that they'll have the car that following Monday evening. I go Monday and spoke to the salesperson and the salesperson said they don't have the car yet that it's getting serviced or whatever and he said he will call us as soon as it's available. 2 weeks pass by and I call thinking that they forgot to call me and they told me the same thing so I was getting annoyed at this point (this should've been the first red flag) and I told them what's going on it doesn't take 2 weeks for an oil change??? So a few days later they call me and tell me it's ready and I go to check it out. The car was DIRTY and guess what... the oil was DIRTY still! We sat down and started looking at the numbers and it went from $5k to $7k because of a stupid GPS and anti theft system that I did not ask for and apparently they can't "take it out". I'm looking at the paperwork and the total price came out to 10k like wtf?????????? No where on the paper did it say $5k. I'm glad I didn't get it. So many red flags!!!!!!! God saved me honestly. Go elsewhere!!!!! read more

"REY" Said we have a Ford Explorer in stock and I did a 2 hour drive to this place just to find out that they did not have the car in stock and this place did not let me know that this car is not here. ( not to mention it was ugly and dirty) I do not recommend coming here read more

Great customer service from Mr Chavez. Smooth transaction and got the car we wanted in our price range Went back to get repairs made and it was explained as to the cause of delays not really the dealerships problem as they actually did do everything they promised and more Mr Chavez was right there at my side with my best interest in mind both the dealership and Mr Chavez get 5 stars plus for honesty and integrity before and after the sale and did I mention I got a great low mileage excellent running Jeep at an amazing value way better to do business here then shop craigslist for sure. Thanks again to everyone at karsplus including those behind the scenes keeping everything clean and nice. I Saw you guys busting your butts as well and you all are part of a great team . read more

Today me and family came in to look at car we were helped by joelle who assisted us in looking at cars he had so much patience we looked at three cars and he never gave us attitude he was always in a good mood and gave great customer service! After we fell in love with the Tucson that they had and we purchased it with puya the Finance guy he helped us so much you have no idea he has such a positive attitude explained everything to us thoroughly and very professionally he helped us with the insurance guy he recommended us and by far gave us better rates I really appreciate puya and joelles customer service! Thank you both read more

Called regarding a specific vehicle and staff was all nice and helpful but then they try to sell me another vehicle that i was not interested, well i guess they didn't even had the car i was interested so took my money elsewhere and to be honest was a great deal for me! Stay away from this dealer, bunch of scammers read more

I just bought a car here and it went very smoothly. The salesmen are super friendly and committed to helping you out. Car was a great price.

0 stars for sure. I scheduled a test drive there everything was great on the phone, but when i arrived, they said the car wasn't ready and was in the "shop" (it was a Tesla ) and then they showed me a different car and said "they all run the same" followed by "let me run your credit". They asked me what my down payment was i told them 10k all they asked for was money. Terrible service, terrible salesman, they up charged from the price online. I told my friend about it, they told me not to go to this place anymore because they sell lemons!! Will be getting shut down soon you can bet on that. DO NOT SHOP HERE. Shop elsewhere these guys are crooks. Everything said on the phone was exactly the opposite when you arrive in person. Not to mention they sale faulty cars!!! 0 stars. Will be seeking to shut down this watehouse read more

I found what seemed to be a great deal on two Ford Focus cars on their website using CarGurus. I called and got horrible customer service by a phone rep, and then a, "supervisor." He was rude, brief, unwilling to help, and acted as if it was a burden for me to call, and ask about purchasing two cars. One sales rep told me the cars were not available, and our call got disconnected due to bad phone service. I called back got another person, and he said the cars were available. They will tell you anything for you to come into their lot. I specifically stated that I was further out so I wanted to talk to someone about the cars so I can make the 4+ hour trip. They were not interested. At all. Not even because I was buying two cars. Again, they were so rude, and acted like my call was a burden taking them away from something else. It was awkward, AF. I specifically communicated to the supervisor that I had my own financing, so I wanted to know about all other fees outside of the normal registration and government fees. He stated that there was a $1,500.00 fee for GPS tracking which I told him I wasn't interested since I was bringing my own financing and they would be paid in full. In other words, I wouldn't be financing through them in which case a GPS tracking system would not make sense. If I wasn't, it would make sense so that they can protect their assets. He was super rude, and said that if I didn't want the GPS tracking at $1,500.00 that I would have to pay the full price of the car. WHAT? It's a used car from 2014/2016, one of them with reported damage??? I am glad I did my research, called, and spoke with them to understand that they are a very dangerous place to purchase a car. Not only from the value perspective, but also from the ethical, professional, and transparency. There are many other ethical car dealerships out there so do your research, ask questions, and you will see that you want to stay far away from this place. read more

This was the worst dealership I've ever been to in my entire life! It's not even a dealership! These vehicles are repos! No customer service, no respect, and the finance sales guy told me, "It's not a real Cadillac Escalade unless it's black!" So, the black Escalade is worth 6k more? Really? Plus, don't forget about all of the up charges (2k) on the GPS Tracking Device, and all of the other sneaky hidden fees. You have to pay for the tracking device that's already installed by the banks, because the cars are repos! Yes! High Dollar Repos! They don't tell you that on their website or over the phone do they? They tell you exactly what you want to hear! Yes! I called beforehand, like most, because I had my eye on a vehicle and wanted to ensure it was still there. They told me we're having huge sales for the Holiday! So, I drove over an hour to this "dealership" to see the Cadi, and I told them I don't want a tracking device. No deal. Listen, if my vehicle gets stolen- I don't want it back! That's why you have insurance in the first place! This Escalade was absolutely filthy with makeup marks, shoddy bodywork, and it had a lot of cosmetic damage. Show me the Carfax? The vehicle was obviously in an accident, but salesman said it was just a little damage! A little damage? The Bose system on passenger rear was busted, and it was apparent that someone had tried to steal it once before too. The key hole cover on the driver side had been pried off and was missing, and there were several scratches from someone trying to break in. Poor bodywork from prior damage that they probably did there.. yes there's a shoddy auto shop with LAPD right behind them! There were missing screws underneath the bumper from damage to the right rear and bumper. Oh, not to mention there were 4 different tire brands on this luxury vehicle? Whoever owned this vehicle obviously didn't take care of it, but all vehicles on the lot were filthy, and most had flat tires. With all that being said, there was no room to negotiate! I drove over an hour to get to this shit hole, so let's make a deal! The salesperson/finance agent said he would only replace the missing keyhole cover. He said he wouldn't fix anything else because it would be out of his pocket! No pride or work ethic whatsoever. Hey, at least we didn't get the "paint guy" who was also posing as a "salesman". So, the vehicle that was advertised on-line for $39k turned out to be well over 46k + Tax, and I have to put in another 6k into it just to fix the vehicle? First of all, the math didn't even make sense? No thank you. After all of this, during our 10 minute meeting with the salesman/finance guy we were interrupted several times by yet another salesman. WTF is wrong with this place? It was obvious that he didn't want to help us, and he just wanted to move us along like cattle. We dodged a bullet! We had excellent credit (800+) and a nice down payment. We purchased a gorgeous Escalade the same day from Unique Auto in Oxnard and their service was impeccable! Don't go here unless you want to be ignored, scammed, and disrespected! Buyer beware! Read all the other posts!!! I'm actually not sure how this place gets more than one star? I'd give them a negative star if I could! read more

Staff was friendly and helpful enjoyed the worldcup soccer game and pizza :) while waiting for the deal processing. Got a nice 2015 Kia Optima at a good price and good montly payments! It was a long process but happy with my new car! Juan Ramirez was helpful and friendly helping view and test the cars. Ask for Juan if you are looking to purchase a new car! At the close of the finance documentation Allen Khasdag was very patient and explained each document and answered all our questions. Would recommend if you are looking for a good quality used car go to Karplus to buy. Thank you! read more

Karplus Warehouse - My new 2015 kia optima! - Used Car Dealers Near Me - Pacoima, California

I have been dealing with car companies for half my life. But I have never seen or had a worse experience than I did at this place. First, the salesman I spoke on the phone was a joke in person. As a salesperson, you should have some personal skills. Greet them, make them feel welcome. It seemed like I was bothering this guy. He took me to the truck I wanted to see, walked 10 feet in front of me the whole way. Once I got to the truck I could see this was not going to be a good experience. The truck was dirty inside and out. Windows are covered in crap. Obviously they don't care about appearance of the vehicle. He took me on a test drive and barely spoke a word. I asked him a few questions about the truck, be he couldn't answer just fundamental questions that any salesman should know. When we got back to the dealership he walked me into their offices. I've seen better shacks than this place. It was dirty and the tables way too close together, so you had no real privacy and you could hear other deals going down. The salesman never offered be anything to make my stay in this hell hole any better. Once my salesman finally got back to the table he plopped me at, he had NO idea what the sale price of the truck was. I had to show him. He then left to speak to their finance department....even though I was buying cash in full. While he was gone, I could overhear their finance guy talking to another couple about the car they wanted to buy. The finance guy told them they were going to be charged an additional $1500 for an alarm system. He told the buyers he had NO CHOICE. He had to charge them the fee. That's odd, there is NO law that states this, but he was spinning this garbage anyway. After about 15 minutes the same finance guy came to my table to let me know what the out the door cost would be....and he also tried to tell me I had to purchase the alarm system. I did not hesitate and told him I was not interested and walked out. PLEASE...do not let yourself be taken in by this. This type of place prays on people that have no choice but to buy from them. Try some place else. It's not worth the $1500 to have to pay....WHEN YOU DON'T read more

Called in spoke with Yoshi very helpful over the phone. He invited me in to the dealership, we spoke to his sales partner Marcos, who was extremely helpful & attentive. I purchased a vehicle from these two gentlemen and was very impressed with their service. Highly recommend them & the entire team! Thanks Yoshi & Marcos for your help! read more

They made it quick and easy. In and out with my new truck. Yes, the price fluctuates as their advertised prices are cash offers. With the addition of extras such as gps tracking, which in my case is a necessity as my prior vehicle was stolen, and an extended warranty you will ultimately pay more than advertised. The staff there is personable and easy going. Bottom line is they want to sell cars and get you what you need. Thanks to sales and finance for making our first car buying experience a successful one! read more

Karplus Warehouse - Used Car Dealers Near Me - Pacoima, California

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A great experience! I was a little hesitant to drive from Orange County to San Fernando at first but after talking to the sales man GUSTAVO CHAVEZ a couple times over the phone he assured he would take care of me so I decided to make the 2 hour drive! Gustavo honored everything we talked about over the phone I like that he listened to exactly what I wanted and needed and he even made sure our time there was valuable and had the car washed and ready for us to test drive without knowing if we were going to buy that day.. Gustavo greeted us warmly over the phone as well as in person, the whole process was painless from start to finish. I highly recommend this place and if you want a serious Honest helpful salesman GUSTAVO CHAVEZ is the one to ask for! He took care of me when nobody else would, THANKS GUSTAVO! read more

This place advertised there car for certain prices & when you get there completely different story. Even if you get the price you saw then when want to scam you with an alarm for $1435, a gps fee $465 and a fast lender fee $410 so if you saw $15k you end up paying $20.5k & this was all cash we weren't financing it what so ever.. but while we were negotiating the price we brought it down to $19.3k cuz we didn't had more & we were working with a budget we wanted $19k flat & we were interested in paying for an alarm that already comes in the car, & a gps service when it comes with Mercedes Benz service connect the manager got upset & said the bank changed his mind & they now wanted $21k what a fucking idiot ***COME ON PEOPLE DO YOUR HOMEWORK & DONT LET THEM SCAM YOU PLUS ASK FOR THE CAR FAX OF THE CAR CUZ 80% OF THEIR CARS HAVE BODY STRUCTURE DAMAGE THEY JUST DONT TELL YOU*** AJ YOU ALMOST GOT ME SNEAKING BASTARD I WOULDN'T RECOMMEND THIS DEALER NOT EVEN TO MY WORST ENEMY DONT COME IN WHAT SO EVER YOU WILL GET RIPPED OFF read more

Karplus Warehouse - 3 damn accidents - Used Car Dealers Near Me - Pacoima, California

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I saw a car online, then when I went there they try to charge 11% of tax and where I live the tax is 9.5%, $1400 for gps/alarm (real value $200) and $500 fast/lender even if I was paying cash. This is scam, I will never be back and I wouldn't recommend. AJ if you don't like your job quite, but don't fuck everyone else day. read more

Car buying. Never easy right? Well it might be if money wasn't a problem but you know I'm not a millionaire (yet) and have a very low budget yet a very high taste for what I drive. I just purchased my 2010 BMW 128i here. They have a ton of cars here and all of the people working there are pleasant and helpful. Overall I got a great price on a very clean car. I dealt with a few people, Eli was the person texting with me and helped me during the purchase also Aamir (I think it's with 2 A's, if not I apologize) also helped with me with the test drive and final delivery of the car. Both were easy to deal with and honest. Now they do have the etching lo-jak/ anti theft thing. So expect $995 added to your bill which I wasn't expecting and didn't want but it's take it or leave and in the end I was still getting a good deal on the car. Also your insurance in CA looks at that as a customization to the car causing your premium to go up offsetting any anti-theft discounts they might offer. Just an FYI. I'd buy a car again from them, I enjoyed the experience and will budget the added $995 next time to my total. read more

Karplus Warehouse - Used Car Dealers Near Me - Pacoima, California

This place is total scam. You coming for the price of a repossesed car, but they start to raising it as soon as you are interested in one by saying that new features was installed on it that goes even over the price that normal dealerships saling this car for. Dont waist your time doing business with them. Hidden fees are in everything starting with registering you new car in DMV(750$ instead of real prices $350). Total frustration- thats the name of this business read more

Went to look at a vehicle last night with my wife with the full intention of purchasing. $13,991 list price. Almost $20k out to door. My wife and I were baffled at the difference, so we asked for a breakdown of the cost. It took three times of us asking for specifics to reveal that they add on accessories like TheftPatrol for $2100 (which is pretty much a warranty that they said is non-negotiable), door sealant for $550 (what?), gap insurance for $800 (that's normal, but if you add the car to your policy on the spot, no need for it), and other misc fees to jack up the price. They hit me with the "it's the market's fault" or "all dealers do this" or "we've been in business for 30 years, this is just how it is." They tried to make us feel stupid. I get that dealers have to make $ on foolish buyers and try to add things on, but when they tell me almost $3k of accessories are non-negotiable, and get quite aggressive about it, we walked. Also, when they got the feeling we were gonna leave, they started slashing their "non-negotiable" fees quickly. Too late! We gone. Bye! read more

This was a horrible experience buying a car. I test drove my 2018 Toyota Corolla with Amir, who had to manually unlock the car, but said that there was an automatic key fob that I would receive once I was done with financing the vehicle should I choose to purchase it. I did purchase this vehicle and then Amir went off to find the key. He was gone for almost an hour while I waited outside on a bench. I should have known right then that something was not right. When he finally returned he said he was having trouble finding the autimatic Fob and would mail it to me within the next week. No key ever arrived. I called karplus on 6 different occasions and explained the situation over and over again but was always told that "Amir" was not working and they would leave a message for him so that he could call me back. He never did. Of Course!!! The fifth time I called the finance manager told me there never was an "automatic key fob for this vehicle". I was simply lied to several times because Amir wanted his commission. I was lied to when I test drove the vehicle and lied to after I purchased the vehicle. As if that wasnt enough. I just got off of the phone with these people again. The first woman I spoke to said "do you want to talk to Amir? He's here right now." I told her I would rather speak to the manager who unsurprisingly was no help. He said to me "Amir is not here right now but I will speak to him and have him call you". I called him on this lie immediatly and said "Actually the previous woman I spoke to just said he is here so now I know that you are also lying". These people are super shady and will say anything to get your money including flat out lie. Now I have to pay $300 out of pocket for a new Key fob so that the 2018 corolla I just purchased doesnt feel like a car made in 1993. Bonus: they charged me a processing fee to file all of the paper work for changing the title with the DMV. But...... They didnt do this either and I had to deal with the DMV myself. Don't let karplus lie to you. Just go to a more reputable dealership. And if you do go to Karplus and Amir is your salesman request someone else. read more

Amazing deals and dealership!! Very well managed! Sales manager Lon fought super hard to get us a great deal and worked with us very well! Eli was incredibly patient and provided Grade A service and experience while test driving. Finance Manager Allen Khasdaei was super thorough and beyond helpful! The staff was very professional and made the experience an ease. Will absolutely reconsider them for our next car or work truck! Great job, guys! read more

Karplus Warehouse - Used Car Dealers Near Me - Pacoima, California

So I just purchased a Jeep Wrangler for my sister from here....best purchase ever! Armen made the whole process so easy. He answered all 1,000 of my questions (I'm clearly exaggerating the number of questions but it was a lot) with a smile. I recommend this dealer to everyone I know! 5 stars from me! Thank you Armen and Karplus! read more

I was shopping for a Sprinter for my business. They guys were typical sleezball used car salesmen. Its too bad too, I was ready to buy. They had a Sprinter listed on their website for $36K, I called said I was interested I would like to come look at it. I came to see the vehicle, and they told me it was a "Lemon Buyback"and that they wanted $38K..? Huh? its listed on your website for $36K ? I found a Sprinter somewhere else, where they arent lying. read more

I already knew what I wanted. Salesman JD showed us the car. Smooth paperwork with financing manager Allen K. Overall good buy. Thanks. read more

Really great dealership to deal with. We walked in and talked to Juan. I dont have great credit but he referred us to Orlando (his manager) and they were able to get us a good deal. They gave us realistic numbers and we got a great car. We then talked to Allen Khasdag in finance and he did a really good job explaining to us all the paperwork and the financing options. The paperwork was a breeze and we walked out with a new car! Will definitely purchase from them again. read more

Karplus Warehouse - Used Car Dealers Near Me - Pacoima, California

Car was listed at 13,000 they wanted 18,000 after all the bullshit they add to it . Fuck this place took my money and got a car the same day from a real dealer. read more

Don't even go in here to look at a car. Expect to pay an additional $2500 or more for extras on top of the price advertised before tax and registration fees are added. They charge you for options they did not pay extra for and to activate the theft recovery option even if you don't want it. They don't care and will not negotiate that. They bump you right out of your price range. Out of a minimum of 10 dealers I called looking for a car, they were the only ones that tacked on those heavy dollars. read more

Very good and helpful staff. They helped me with a good finance plan and finding the car I wanted, they have a very wide selection of cars to choose from. read more

Worse car experience ever just a nightmare or every angle. Im still in shock how disrespectful they treated me.

The worst dealer ever! They lied to me about financing a car to me. Do not believe anything they say. They are only concerned about themselves and they don't try and help you at all!!! Worst customer service ever!!!! Also everything they say on their website are lies to. Never again!!! No stars for you!!! read more

I have a hard time getting through life! & have a bankruptcy lost my Altma , I bought my Altima not hear ..But at Vannuys Nissan in 2006 - I had it for 8 years until 2014...it was gone due to loans I put onto the the car even the the car was paid off... Nissan Motor Acceptance Corporation... even after that I had a lemon car vw bug it was 1999 I bought because of stupidity because it was in a parking lot of our business for 18 years...so I bought it thinking that the car was legit and it was okay buy ,I bought it for a good deal of desperation for two years but ut gave mev so many problems but I came to carsplus and they gave me a really good price the car that I didn't think I was going to get that day and they worked something out I work with Orlando so far everything is good nice car I got. From, Mikail. .. read more

hi people. PLEASE READ IF YOU ARE PLANING TO BUY A VEHICLE FROM THEM this is my story with this dealer, on july My wife and I went to the dealer to look at a truck that we liked. the truck that i bought it was an F-250 diesel, since the beginning the truck gave problems the alignment was off, the day that I was going to drive the truck home they gave me a loaner because the truck didn't start. I drove the truck from my house to work every day since i got the truck, I live in north hollywood and I work in Van Nuys ca close to their other dealer, the distance is total of 14 miles a day. I drove the truck less then 2000 miles in less then 3 months , I took the truck to my mechanic because the water pump was leaking coolant, the main gasket from the tranny to the motor was cooked, and the mechanic call me to let me know that the transmission was damaged that i need it to replace it. I for got to mention that the truck only had 96,000 miles on it when I got it, i went back to the dealership and asked to see what they would do to help me and they said that they will not be able to help me because it's been 3 months since I purchased the vehicle. I'm not telling you not to buy from them but if you do please be careful and pay a little extra and take it to your mechanic to check the engine and transmission so you don't end up with pice of shit truck like me. they do sell shity vehicles thank you for reading and again check where you buy before you do. read more

I stopped by to see some cars and when I just parked the salesman show up so till now is good, he asked me which car I'm looking for so answered him then he just got busy with his phone texting while I'm waiting for him then without saying sorry or anything he just continued walking, texting and ignoring so from the beginning why do you bother and ask me what car I'm looking for and keeping me waiting this's first. Second, he told me I'll won't find car by 7 to $9000 in that section which I found and when I told him he gave me attitude. Honestly you might find car but the salesman was very terrible, with attitude and untrue information. Btw he has tattoo on his head read more

STAY CLEAR OF THIS PLACE and the salesman John. I came by to look at a vehicle I was interested in last night and customer service was horrible. I first called and spoke to John to inquire about the vehicle to make sure its still available he said it was and to ask for him when i get there. When I first got there no sales person is the be found, I talked to the manager that was there and they called John over the intercom, after waiting a while John still doesn't show up. The manager noticing this kindly helped me out and showed me the vehicle, he left me with the key to take a look at everything and said he was going to go find John. John still takes forever to come, by the time he comes I've already looked at and inspected all the cosmetic damages that I can see, which was quite a bit but that's expected with a used car. I knew right away I didn't want the car, there was front bumper damage with a cracked grill and the bumper color didn't match the rest of the car, I can tell its been worked on, but I was still interested in looking at other cars on the lot. When John came over he asked if I wanted to see the carfax, I said I didn't need to see it. He then asked if the keys in my hand were for the vehicle, I said yes and he didn't say anything else he grabbed them and just started walking away. Didn't ask if I was interested in looking at anything else, and didn't give me a chance to ask about other cars, he just beelined it but to where ever he was to begin with. I talked to the manager that had helped me out and let him know exactly what happened and told him that was super unprofessional. Just because I wasn't interested in one doesn't mean I wasn't interested in anything else. The manager was very nice though and offered if he could offer me anything but at that point I was already very off put by John and his rude and uninterested attitude I no longer wanted anything to do with the dealership. The manager said that he was going to deal with the issue, I highly doubt it was dealt with, if he so easily treated me like that I'm sure he does it to everyone. DON'T WASTE YOUR TIME COMING HERE. read more

So I basically needed another car since my previous one had engine problems. Sooo...I googled, KBB'ed and searched through the internet trying to find another vehicle. I happen to stumble upon KarPlus Warehouse and looked through their inventory. I saw a gorgeous BMW 320i and decided to go to their dealership and check it out for myself. Upon getting there, I was stopped and asked by Anthony, a great salesman, if I had made an appointment. I said no and told him the car I was interested in. Anthony helped me out a TON by being truthful and honest about selling me the car. He was very kind and upfront about my financing options; as my credit was not the greatest. Long story short, Anthony really helped me get the car I was looking at and he was very helpful and realistic. (Which is very appreciated) Anyways, though Anthony was a great person and salesmen that helped my out a lot, I gave this place 3 stars due to the cars automotive condition. Now, mind you that the company did sell me the car for the current market value, which I am not saying is bad. My concern was the multipoint inspection that acclaimed that nothing was wrong with the car. Now just to say that the car runs well, starts up and drives okay is the minimal acceptance that no buyer should go by. I ended up taking my car to an ACTUAL BMW service center. Now, FYI when you take your car to a manufactures dealership for service, they do a legitimate, comprehensive, 100% thorough inspection of your car. After the analysis of my car, they found 3 issues; they were a leaking oil gasket cover, a weak aftermarket battery and I needed a wheel alignment. This ended up costing my around $2500. All in all, I cant be mad and the dealership has a "sold as is"clause. While most of the vehicles have been repossessed and the dealership does provide the CarFax, any buyer should keep in mind of a potential problem with any car. Though the prices are attractive and the dealership is fair, there is more than meets the eye than just a car that seems fine. read more

Visit Karplus when looking for a good used car. Check their website for reduced prices. Marcos is the best sales person, he takes time to explain and show you the car you are looking for. read more