Eli, thank you for your amazing customer service! We are very happy with our new vehicle. I highly recommend working with him when purchasing your car. Lon, the finance manager, was also very helpful and courteous. The entire process was very smooth! read more

Kevin makes me feeling better Really cool man and friendly Thank you so much and I will come back read more

They took us for a ride. Insisted on "accessories" that were either already a part of the stock car or didn't need to be there. This ballooned the cost. We kept telling them we did not want accessories. They kept telling us it couldn't be changed until it was. It was like pulling teeth to get them to do it. Usually that's the easiest thing to get rid of with most dealerships. On the finance side, they tried to switch the number to the price on "the website" despite us pulling up the KBB listing. That was the last straw. Don't believe a word they say until it's in the final contract. We walked away. Read and reread everything. read more

I was helped by Tony and Lon. I needed a cargo van quickly as a backup because my transmission went out and I didn't want to have to pay for a rental for several months. I came in in the morning and everything was straightforward. There was a slight extra fee for some features, but the list price was far below market, so I'm happy. It was a clean deal. It was a clean deal. I got a used Ram Promaster 3500 at a good price. Positive experience. read more

Dealt with Karina Rodriguez called before checking out vehicle no surprises doors didn't open van was in a wreck and didn't match the pictures of the vehicle read more

I had a sales lady by the name of Elizabeth who was horrendous. I couldn't get her to call me back or communicate and when I did it was like starting all over again in the process. I ended up buying elsewhere because it was simply easier. read more

Worst Dealer in LA big lie they just wanna sell you they don't care about the car condition made me drive all the way there 75 miles and the car is not even driving at all and seller acting that he doesn't know and his not even had any information about the car and kept giving me worst excuse how big dealer like this hire ppl they don't know nothing about what they selling And so expensive for no reason I'm will to pay but give me something deserves the money you gonna tax me I don't recommend no one to go there and if you go take your mechanic with you read more

Waste of time . Read the fine print. The price you see is not the price you will pay . The buyer have to pay extra $2500 for accessories installed by the dealer : the advertised price for any vehicle does not include dealer pre-installed etch theft deterrent $795, personal gps locator device $1495 which are negotiable. also other pre- installed accessories can be purchased for an additional cost such as aftermarket wheels, lift kits, lowering kits, tint, 3m door edge guards. read more

Me ayudaron y me trataron bien me buscaron el mejor carro y Javier fue muy a mable excelente

Christian and Lon were amazing! They were super helpful, easy to talk to and really made everything go smoothly. I appreciate all the effort they put in and would definitely recommend them. read more

Top ten!!!! Danny all the way around .very humble and personality at its best of customer service !!!! Ask for Danny he listened/ understandable. The purchase process two hours!!!!! Ask For danny!!! read more

Best deals, amazing workers! They'll give you the best possible deal, no low balling at all. The sales person is very transparent and easy to communicate your thoughts too read more

Karplus Warehouse - Used Car Dealers Near Me - Pacoima, California

They are not worth any of your time! I purchased a car and ask for the total amount, When I'm signing the contract they add the theft protection and the etch and when I ask about it the agent told it comes with it! So to make my time won't wasted I signed it. And when I got home I read the contract I have to pay for made mistake coz I didn't bring my sunglasses so I can read it carefully, I trust them which is a big mistake! I tried contacting the manager which doesn't answer my call , This is Filipino manager where I'm from. I wish I can put a no star on this company!! Avoid this dealership read more

*** SCAM ALLERT*** Karplus is a SCAM OPERATION. They advertise a price then last minute say they added $3,500 worth of BS accessories on and jack up the price. In my case it was an $9,000 car as advertised and when I tried to buy it for full price they said they added a: $1,400 alarm system with a 3 year monthly payment And $700 door protectors. Yes $700 door protectors. LOL Added 50% to the price of the car. ***SCAM ALLERT*** read more

Karplus Warehouse - Used Car Dealers Near Me - Pacoima, California

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Sells faulty cars. Does not answer calls and does not return calls. Can't recommend them to people who need quality, reliable cars. Please saver your time and money and go somewhere else. read more

Great experience with Richard and Juan. Definitely recommend to people. Bought a Honda Civic

Please buy elsewhere or go to your trusted mechanic for inspection before purchasing! Where do I begin? Maybe with the dangerous vehicle that they sold me? The fact that my floor mats were missing and I didn't notice till I got home. I called to report it and was told they were gonna look around and get back to me and never did. They also jacked up the price on my contract by telling me the car came with auto theft service and telling me that it can't be removed. The fact that they sold me a car that had a $18,000 sticker price on the lot only to go home and find the same car listed on their website for 15 grand? I let this all go but what is Worst of all is the danger they put me any my son in by selling me a car that had a wire connected to jimmy the blown main fuse. This was only discovered yesterday when my car wouldnt start and was completely lifeless. I had the car towed to a mechanic, they suspected a blown fuse, but when they opened the fuse box cover, they seen that the fuse had been jumped by a wire which had overheated and caught on fire. How did the dealer so a full inspection and not notice this?. See a video picture here of what was found in my fuse box. This place is the epitome of why the term "used car salesman" has a negative connotation. Please be forewarned and buy else where. read more

Karplus Warehouse - Jimmied fuse box and a Major fire hazard discovered months after purchase. - Used Car Dealers Near Me - Pacoima, California

Ben, Eli, Elizabeth and Javier Are amazing! Best car buying experience ever. From the moment Eli shook my hand in the parking lot, talking out with Ben my seemingly impossible situation with low credit, and even lower funds for a down payment, to having Elizabeth choose the perfect car for me was an amazing experience. We closed strong with Javier and I am miners away from driving off in my new favorite car, Chevy Malibu 2023 with 65,000 miles! Did I mention that, and two test drives , was 1.5 hours! I strongly recommend you go to this business ! My Son, my co-signer () And I are impressed and Grateful for the entire team at Karli's Wharehouse in Pacoima. read more

Andrew and Abraham and Danny are good people thank you for Honda awesome place to buy a car Orlando is awesome guy this place is amazing I came out with dream car read more

Great customer service. Lon and Richard provided excellent service. Richard was very transparent from the get go and provided a lot of knowledge on the cars. Definitely recommend, good cards, good prices. read more

Had a great experience with Katrina. She was very honest and super helpful. She did not try to high pressure the sale, and I feel I got a fair deal from her. The rest of the shop isn't as great. They try to pressure you into the add-ons at thousands of dollars, but you have to just stay strong and tell them no. They will do the typical deal of coming down in price, and asking if you can do "this" then say it's only $25 more a month. None of the add-ons are necessary, and we agreed on a price after realizing I wasn't budging on the add-ons. The total sale took just under 3 hours in and out with a test drive and financing. Definitely ask for Katrina and you will have a good experience. read more

Great service. We met with Eli, Elizabeth,Tony, and Javier. If you are looking to get a car come here . You guys rock.

Would not recommend dealing/purchasing with this dealership! I had a good experience with a salesman up until one of the managers Bappy came into the picture and was unprofessionally rude. Being the reason why I chose not to purchase a vehicle there. Any car price you see online add another 3k to the car for anti theft accessories they added to cars, being unnecessary. read more

Richard Mazariegos is an excellent representative highly recommend for his extensive knowledge and services. Made the process very easy and convenient we purchased a nice Camry at a good rate. read more

Karplus Warehouse - Camry - Used Car Dealers Near Me - Pacoima, California

The staff were friendly, helpful and made the whole process quick and stress free. I really appreciated how they answered all my questions and helped me find the right car. Highly recommend! read more

Outstanding help Javier and Danny where amazing with helping me with the whole process

Lon was very helpful when doing paper works and it felt like we were in and out of the dealership! Thank you so much

What an amazing experience I had here. Believe it or not I actually had fun buying a car. Elizabeth, Tony and Ben are the coolest crew in town. I ended up buying a dually ford f 350 way under retail and had fun in the process. Thanks guys!!! read more

Karplus Warehouse - Used Car Dealers Near Me - Pacoima, California

Walked in saw 1 vehicle on the lot that I was interested in. Was brought the the discussion room had me wait about 30 minutes had me fill out an application then when I asked about the other vehicle not on the lot they said I couldn't see the vehicle without filling out an application then after I submitted my application which now they have my social and my birthdate - they proceeded to try and have me sign an agreement before they would bring the vehicle before I could test drive. I walked out ...( 3 employees including the manager started yelling for me to come back ) I'm ok I explained, I don't talk to people with prescription sunglasses if I can't see your eyes. This set the manager off! He started threatening me saying what up foo - why u hating foo these are prescriptions- no business allow prescription sunglasses and your making side ways deals and threatening a potential buyer ... WTF all because I asked to see the vehicle and turn it on before I agreed to signing !!! Do not do business they chase you to your car insult you and threaten you when u refuse to talk to the manager with sunglasses on his face ! They literally chased me to my car & the manager wanted to fight me . SAVE YOUR MONEY - DO NOT BUY HERE - DO NOT GIVE THEM YOUR MONEY ....this is some of the boldest stuff ever done in a car lot ! He did explain he has my address if I have a problem ...( I am now at the police department filling a police report ) - based on this managers inability to process NO THANK YOU - and has threatened me with violence ...please save your time and money ! read more

These people ain't s**t, especially Lon the con. You go to buy a car and they sell you other things like a warranty or theft patrol for an extra $3k. They're constantly telling you to leave a good review even before the transaction is done. Stay away from these people unless you like being scammed. read more

Javier ! Was funny great , very informative. Made sure I am aware of what I'm signing

Javier and Elizar are the best. Comedown here to get a deal. These guys will set you up right.

I too was a victim of the bait and switch. Dealer charges a $2,000 mandatory add on's that nobody asked for. Online price is not the real price. Nobody ever calls back when they say they would. So glad I checked the reviews before driving in. Seems like hundreds also experienced lies and deception from this dealer. Honesty and transparency needs to be taught at this dealership. read more

This place is a joke. I called 3x times and spoke with a Michael, and asked him to give me details on a car they are selling. Each time he took my number and said he will call me back. He never did. Called back to speak to a manager, Orlando, I was pushed to his voicemail and guess what, his voicemail is full. Are these people trying to "not sell cars", if so, they've succeeded. read more

Anyone else had a problem with bait and switch? They said they were holding a truck for us then after driving 1 1/2 hours they said it had just been sold but they have others ‍‍‍I call BS read more

The Finance Manager Orlando Villegas was really nice and friendly. He explained all the paperwork in detail page by page letting us know what we were signing. read more

Nice people. 500 vehicles to choose from in person on the lot to see before you purchase. Immediately they let you take a test drive and to an automobile parts seller like #AUTOZONE & any mechanic to confirm perfect condition of the vehicle prior to your buying it. Their current special is only $49 down to buy a vehicle & drive it as yours immediately. Here are photos of me at this Kar Plus Warehouse. They said they will get a stretch limo in inventory for me because that is what I want. That is excellent. read more

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​My experience with Karplus was extremely negative and left me feeling deceived. ​I visited the dealership to purchase a Ram 1500. The process was standard until I reached the final finance office. At that stage, I discovered a non-negotiable charge for a "Theft Protection Program" that was added to the final purchase agreement.​ The truck oil life was at 0%, this is a massive safety oversight and shows a complete lack of vehicle prep. I immediately paid $700 for necessary engine, transmission, and differential fluid changes. When I brought the $700 invoice to them, they would only refund $350. They sold a poorly maintained car and refused to fully cover the cost of their mistake. Do not recommend read more

Orlando and Danny were fantastic! Thank you for the assistance and great customer service.

I was so excited when I first got here. Liz was a big help, got me in a car I was excited to purchase. Once we start talking numbers, I find out that they want to sell the car for $6k more than what was listed on CarGurus and the Carfax. They kept saying they were losing money selling it to me at the CarGurus price and, as a result, required me to pay an extra $2100 toward an add-on feature. After making me wait 30 minutes after saying I refused the add-on, they let me know they can "only" take off $200 of the extra $2100. Suffice it to say my time was wasted (3 hours). Taking my business elsewhere! read more