I had an absolutely fantastic experience buying my new 2026 Nissan Murano from Josue at Nissan of…read moreMission Hills! From the moment I walked in, Josue was professional, knowledgeable, and genuinely interested in helping me find the right vehicle. They took the time to explain the new 2026 updates, especially the upgraded 2.0L turbo engine and the smooth 9-speed automatic transmission, ensuring I knew all about the new features. There was zero pressure, just great customer service. The entire process, from test drive to financing, was smooth and transparent. I absolutely love my new Murano and highly recommend asking for Josue if you're in the market!

I recently purchased a new Armada, and working with Sabrina made the whole process incredibly…read moresmooth and enjoyable. From the moment I walked in, she was friendly, attentive, and genuinely interested in helping me find the perfect vehicle. I had my heart set on a specific color, and Sabrina went above and beyond to track one down & get it to the dealership quickly. She also worked hard to secure the lowest possible rate. Car buying can be a really frustrating process, but I'm thankful Sabrina turned it into a pleasant experience. If you're in the market for a new car, look for Sabrina, shes great!

Dear Galpin Honda Customer Service,…read more I would like to share feedback regarding my recent service appointment. I have been a loyal Galpin Honda customer for many years and have purchased three vehicles from your dealership. That is why this feedback is important to me. I continue to choose Galpin Honda because I value the dealership, and I hope to continue doing business with you. As a loyal customer, I believe I should consistently receive friendly, respectful, and professional service from every employee I interact with. When I arrived for my 7:15 a.m. appointment, the first employee I encountered was Veronica at the service drive. Unfortunately, she did not greet me, smile, or acknowledge my arrival. As the first representative customers see when they pull into the dealership, I believe a friendly greeting and welcoming attitude are very important. Thankfully, my service advisor, Vazrik Masihi, completely changed my experience. He provided outstanding customer service from start to finish. He was kind, professional, friendly, and made me feel like a valued customer. I truly appreciate the excellent service he provided and wanted to recognize him for going above and beyond. Employees like Vazrik are the reason customers continue to return. Although I had an appointment scheduled for 7:15 a.m., my visit still took about 45 minutes. While the wait was reasonable, the customer service I received from Vazrik made the experience much better. Unfortunately, when my vehicle was ready, Veronica again displayed poor customer service. She handed me my paperwork, brought my car around, and walked away without saying a single word or even letting me know my vehicle was ready. I was left standing there trying to figure out that my car was waiting for me. This was disappointing and felt unprofessional. I also want to mention that I visited the dealership the previous week for a different service, and another service advisor, Matt, was very rude during that visit. Having two negative interactions in such a short period is concerning. I hope this feedback is taken as an opportunity to improve the customer experience. Veronica is often the first and last employee customers interact with, and a friendly greeting, a smile, and basic communication can make a significant difference. On the other hand, I hope Vazrik Masihi receives the recognition he deserves for providing exceptional customer service. I wish every employee treated customers with the same kindness, professionalism, and respect. Thank you for taking the time to read my feedback. I hope someone from your management team will review my experience and reach out to me. As someone who has purchased three vehicles from Galpin Honda, I value our relationship and hope to continue being a customer for years to come. Sincerely, Carolina Perez

To buy an electronic car at this place was the worst decision…read more The agent has no idea how new technology works. Johnny the sales person for him it's more important to be playing games on the phone than to answer all the customers questions.

I bought a highly sought after plug in hybrid Prius LE. Saved $9500 over Toyota dealership within a…read morefew miles away. Here's why Hamer met our needs: sales guy Oscar Padilla shows you the Costco screen and all discounts that apply. No haggling needed. It was automatically $9500 cheaper. Full transparency of all fees. Discounts that Costco applies. College graduate discount found in the Toyota website AND he found a 1.99% APR 72 month, plug-in vehicle, unadvertised Memorial weekend special. Too bad the RAV4 plugin has a 2 month waitlist, or we would have bought that too. The finance guy, Frank Chopra, understood how to build my daughter's credit and long term care of her car, as he too has daughters similar in age. Hamer's sales staff and vibe is so diverse and welcoming. I didn't get the "bro" vibe being a female buying a car with my girl. When it's time for my boy to buy his 4Runner, we will definitely be back.

Their service department tries to sell you stuff that you don't need…read more Their sales department is high pressure crap. You have to do your research and know what the car is worth and then make them an offer and walk away if they don't accept it. Don't ever do a trade in because you'll get a LOT more money on Craigslist. You gotta be tough with these clowns because they'll try to sell you additional crap you don't need.

Came in to test drive a Civic Type R (easier to test drive at a non-Honda dealership) where I meet…read morewith Kiwi Jay. I've been test driving several different vehicles looking for a 2nd car, and out of all of the dealerships I've been to (BMW, Merc, Honda, Toyota) the best experience I've had so far has been here. Jay did not make me feel pressured what so ever to buy the car we were test driving. I didn't end up liking the Type R, and if I ever decided to buy a Hyundai I would 100% make sure I dealt with Kiwi Jay again, we genuinely had a great laugh during the test drive. He was super professional and welcoming!

I usually don't leave reviews, but I felt like I had to after my experience with Chris Avilas…read more From the moment I walked in Chris made the whole process feel fun. I've been to a few dealers where you immediately feel like someone is trying to push you into something you don't want. He talked to me like a normal person, not a "sale," and that made a big difference. I had a lot of questions about different cars and what would make sense for me He didn't rush me or give vague answers...he actually knew the details or looked them up. My credit situation isn't perfect and I wasn't sure about a new vehicle right now. Chris never made me feel judged or uncomfortable he was straightforward, and he focused on what options could actually work for me rather than wasting time on things that weren't realistic or making me feel like I was a waste of time. Even though I didn't end up purchasing a car today, I walked out of there feeling like I actually understand my options now. Chris took the time to break down what I would need to do to get into a better position and what price range would realistically make sense for me. It didn't feel like a "lost sale" experience--it felt like I was set up with a clear plan for when I'm ready. I'm definitely going to come back and work with him again when I'm ready to move forward. It's rare to meet someone at a dealership who feels both professional and genuinely down-to-earth, but Chris managed to be both. Highly recommend asking for him if you're looking for someone who actually listens and takes the time to help.

Oscar and the staff at Rydell are awesome!!…read more Best prices and customer service period! Don't waste your time and money with other dealerships.

Narek Mirzakhanian was great and kept in touch with me the whole time. He made sure the veh was…read morestill available when asked for. Eddy the GM helped to make the deal happen and we are happy and grateful for that I will definitely be coming back for any future purchases

Este es el peor concesionario del valle. No les importa un carajo el tipo de limones que venden,…read moresiempre y cuando consigan tu dinero. José es un pedazo de mierda. Toda esta corporación de concesionarios es un pedazo de mierda y vale incluso menos que la mierda. Solo tuve el camión durante 5 meses antes de que el motor explotara. A pesar de que hice 3 cambios de aceite en los 5 cortos meses, tuve el Ram 1500. ¡¡¡NO COMPRE UN COCHE AQUÍ!!! -- en Williams Auto Mart Inc.

Horrible dealership Don't come here unless you want to get robbed, so eager to take my down payment…read morebut when i test drove the vehicle the transmission was blown! Took days to get my down payment back what a waste of time

I recently purchased my Aston Martin Vantage from this dealer and had a great experience. The…read moregentleman were kind, professional, and upfront. They gave me my time and space never called to pressure me even though it took me over 2 weeks to make my decision. When it came time to negotiation they were upfront, had no hidden fees, markups or pre-installed dealer add-ons. They were extremely transparent and made the car buying process so easy. I've had the car now for a few months and have had zero problems. I would highly recommend them.

One of the things I use to gauge whether I'm going to buy a car from a dealer is their genuineness…read more I look to see if they're trying to sell me a car solely to make money or because they genuinely want me in something that works for my budget and for my transportation needs. Frank, at Autobakers passed the test. He was patient, kind, I felt comfortable and at home, and I could tell he was not only trying to make money. The price fit my budget, and it was the exact car that I was looking for. I would have given them a five but the only drawback is I didn't realize the brakes were an issue until I drove down the mountain from where I live. The moment I put the brakes on to take a curve, the car and steering wheel started to shake. I know the brakes were checked, but I'm not sure they did a thorough job as far as taking them off to see the amount of wear and tear and looking at the rotors to see the amount of wear and tear. However, I will still go back to them to buy another car because I don't fault them for the brakes. They did what they were supposed to do as far as checking them but hopefully after this review, they will go the extra mile from here forward.

I hope this review services as a public service announcement for this business!!! Let my mistake of…read moregoing to this place save you the time and money. Stop before it's too late!!! - I was sold a car with frame damage and so many issues I don't have time to lost here. You can contact me for further info. I filed a lawsuit against the business and they agreed to settle before going to court. - I lost time, money, and was left without answers. Owners made so many excuses and lied so many times it's crazy! The "salesman" ended up being the owner as well and was being very rude after I brought up the issues. His name is Al Flores. - this review doesn't fix things. But hopefully it can save a few people the headache. Not a real business/dealership!!! Very misleading. It's in a gas station parking lot. And office in a bungalow outside.

Quality cars, good service, really good prices, they will work with you on your needs, would…read moredefinitely do business with then and refer, friends and family

This company is violating several federal regulations. Do not purchase from them. They will do…read morewhat they can to repo your car and resell it at a later time. They do not respond to requests for information or an amount to recover the vehicle. Their customer service number will disconnect you after 20 minutes on hold. My friend is going through a tough time with them.

making payments and enjoying my car since May 2020. May 2025 my husband called in the payment…read moreRicardo took the payment and said Congratulations and discusses pink slip three weeks later at 2AM my doorbell is ringing and there is a man in fatigues claimed to have a court order to pick up my car. My husband said that's impossible and show the zero balance we asked to see the court order and he refused so then you can leave my property he just stood there we closed the door he's still just standing there then walks around my house with a flashlight in my windows My Husband says you're trespassing FINALLY he leaves but parked outside for hours. Next morning, were dealing with this and find out we do not owe this was the past due that is due for amount of $39.00. We could have paid but still wanted to address the weirdo we get a call from corporate who was frankly embarrassed and said 1 they do not do court orders and 2 it costs at least 3,000 for this process for $39.00 corporate waived the fee and said because this is the 2nd car purchased through Ganas they don't want to lose our business and what we were thinking about purchasing another car we said now, that our oldest is soon to be 16. We were told to check out what we like and let them know to get a deal going. It was Friday we see a car take down the details and made an appt with the dealership on Monday called corporate they said great they would send notice. We arrive for the appt the car is in the back and told was set on hold for us but management is saying who's so and so and wanted to get a deal going and were like wait a minute we were told the down payment details etc. would be sent by corporate they claimed this message was never received we called corporate and no answer we had $1,000 cash the dealership was asking $3,000 we said we needed to think about it they said they'd take $1,000 cash and the other $1,000 electronically and the last tacked on the payment and were pushy about it we were kind of iffy Thank GOD! cause next day we get a call from someone saying the car was sold Thursday in El Monte we said BS I sat in the car Friday in San Fernando and saw it Monday again in San Fernando and told was set aside for us the gentleman said no it was purchased by another party so had we obliged the dealer and went in on the deal we would be back at square 1 with someone at our door getting the car back that belongs to someone else. We call corporate and told yes the car was sold we expressed how bad record keeping is and how this could have been very bad selling us a car that belonged to someone else. He promised to find the same car right away and get a deal going we've called, text and received zero responseThis is a poor way to not have us take our business elsewhere or not lose our business after they claimed they did not want to lose us as customers. VERY alarming but 2 days after this review we get a call trying to get a deal going to again wait for follow thru when they say they'll call us back and don't During the waiting period the same car I was looking at that was sold I get a call from a lady at the dealership asking how I am liking my new car i told her you're asking how I'm liking a car I did not buy because it was sold to someone else? She says no this car is still available I hung up on her Finally I get the pink slip to my car and certificate for $ amount to purchase a new car. But was told earlier I need to put $3,000 down to buy a car while my certificate says no money down. I ignore this and get a call this past weekend again to pay $3,000 bring up the certificate clearly in writing says no money down and can walk out with a car I was looking at in the first place that is in the price range of the certificate but this person on the phone is SAYING otherwise. And now this is a 4th person calling and talking to us none of these employees communicate with one another and just pick up the phone and call without doing research and embarrassing themselves