I would like to express my sincere appreciation to Nissan of Mission Hills for the excellent…read moreservice they provide. From the very first interaction, the customer service has been outstanding, consistently marked by kindness, trust, and a genuine willingness to help throughout the entire process. I would especially like to recognize Duby and Yajaira for their exceptional attention and professionalism. They truly go above and beyond to make sure every question is answered and every concern is addressed. They are always attentive, responsive, and patient, taking the time to explain everything clearly and honestly. Their dedication creates a comfortable and trustworthy experience as a customer. Thanks to their excellent service and teamwork, every visit and interaction with Nissan of Mission Hills has been smooth and pleasant. It is reassuring to know that this dealership values customer satisfaction and has such a committed and professional team.

I contacted Mission Hills Nissan regarding a sliding door issue caused by prior service. I was…read moreinstructed to bring my vehicle in, but I am located about 4 hours away and needed written confirmation of the repair and appointment before making the trip. Despite multiple requests, I was not provided clear written confirmation or consistent communication. I also requested communication in writing due to a medical condition, but this was not effectively accommodated. Because of the distance, I could not proceed without confirmation, and the situation remained unresolved. I hope the dealership improves communication, especially for customers traveling long distances.

TOP TIER SERVICE!…read more This location is by far the best service I've ever received from any dealership. Everyone here is an absolute amazing person, and so helpful! They make me want to come back just to be here!!!! It's that great! :) Ilya, who helped me purchase my vehicle is so absolutely wonderful!!! He is attentive and is ALWAYS willing to help me no matter what the question is, he is there! That kind of service you cannot find anywhere else! Jose in the financing department is such a patient and understanding employee! Also very attentive and very kind to everyone! Everyone here is amazing! IM STILL NOT DONE!!! The sales woman at the counter named Melani, is SO incredibly sweet! Her attentiveness and patience is so warming! The baristas at the coffee bean, Andy and Dylan are so amazing! They always have a smile on their face and will make conversation with you and really make you feel welcomed! Not to mention their drinks are FANTASTIC!!! To end this review, I'd like to just say that the people who work here at Galpin Honda, in San Fernando are ABSOLUTELY AMAZING, the owner of this company is blessed to have such wonderful people working here. Everyone always seems so happy to be here and they really are "Happy Honda people" thank you for always being so kind to my family and making me feel part of this family! I will continue to recommend friends and family to come here, just before the experience they will receive! Thank you again!

To buy an electronic car at this place was the worst decision…read more The agent has no idea how new technology works. Johnny the sales person for him it's more important to be playing games on the phone than to answer all the customers questions.

Efficient, friendly and timely! Oil change and maintenance…read morescheduled promised within a 4 hour window and delivered. Thank you Hamer Toyota Mission Hills, and Miguel! Bought the 3 oil change special, and will be back.

They do not rotate tires. I have been coming here for years until i realized they dont rotate tires…read moredespite what they tell you. They took videos of the service progress and said they rotated the tires but they did not. All they did was remove the lug nuts and put it back on. I have my tires marked and all my tires were in the same spot. This has happened the majority of the time here when i come in to redeem my advantage care.

These guys were phenomenal. Chris Aviles from sales did a great job streamlining the entire…read morepurchasing process for my wife and I. Great attitude and service from him as well as Andrew from finance. Both guys made us feel welcome and made the process smooth and painless. Definitely recommend them for your next car purchase!

Román helped us find the car we were looking for! We had gone to a few other dealerships and we…read morewere almost ready to buy a car somewhere else, but we weren't really in love with the car. Roman helped us find exactly what we were looking for and was very helpful along the way. He was super accommodating and flexible when it came to helping us. He explained all the features in the vehicle that would be most helpful, something that nobody has ever done before and I've purchased at least 15 other vehicles Roman was friendly and really easy to talk to. My Family and I highly recommend him!

This is now my third Ram purchased with Trina, and once again she absolutely delivered. Trina…read moreconsistently goes above and beyond in every aspect of the process. Her level of customer service is unmatched--professional, responsive, honest, and genuinely focused on making sure you're happy, not just making a sale. Every time I work with her, the experience gets better. She makes the entire process smooth, stress-free, and actually enjoyable. I'm beyond satisfied and wouldn't think twice about going to anyone else. If you're in the market for a Ram (or any vehicle she handles), do yourself a favor and ask for Trina--you won't be disappointed. Highly recommended.

Absolutely unacceptable experience. I brought my car in for a diagnostic…read more Later to find out the only issue was debris in the shifter. Somehow this shop managed to put 45 extra miles on my car, which is completely ridiculous and unnecessary for the work that was supposed to be done. There is no valid reason my vehicle needed to be driven that much, and it honestly feels like my car was being used for personal joyrides instead of being properly serviced. I trusted this shop a whole week with my vehicle and got it back with unnecessary mileage and zero accountability. Very unprofessional and disrespectful. I would not recommend this place to anyone who actually cares about their car.

Este es el peor concesionario del valle. No les importa un carajo el tipo de limones que venden,…read moresiempre y cuando consigan tu dinero. José es un pedazo de mierda. Toda esta corporación de concesionarios es un pedazo de mierda y vale incluso menos que la mierda. Solo tuve el camión durante 5 meses antes de que el motor explotara. A pesar de que hice 3 cambios de aceite en los 5 cortos meses, tuve el Ram 1500. ¡¡¡NO COMPRE UN COCHE AQUÍ!!! -- en Williams Auto Mart Inc.

Horrible dealership Don't come here unless you want to get robbed, so eager to take my down payment…read morebut when i test drove the vehicle the transmission was blown! Took days to get my down payment back what a waste of time

I recently purchased my Aston Martin Vantage from this dealer and had a great experience. The…read moregentleman were kind, professional, and upfront. They gave me my time and space never called to pressure me even though it took me over 2 weeks to make my decision. When it came time to negotiation they were upfront, had no hidden fees, markups or pre-installed dealer add-ons. They were extremely transparent and made the car buying process so easy. I've had the car now for a few months and have had zero problems. I would highly recommend them.

I've now purchased two cars from Autobakers, a Porsche Cayenne for my wife in June of 2024 and,…read moremost recently this June a Mercedes Benz E63 AMG for myself and both experiences have been outstanding. While the dealership may be small, they're extremely attentive to their guests and take real pride in the cars they sell. As a car enthusiast, I don't take purchases like these lightly, especially with performance vehicles where condition and maintenance history matter. I will walk clean away from any car that i suspect may give me issues. Both cars I bought came with excellent service records, which tells me Autobakers is very selective with what they choose to offer. They're clearly not just moving inventory they're curating quite honestly what is a pretty good collection of cars. Each time I came in, I had specific questions and concerns. Frank and Eugene didn't gloss over anything, they shared details, pulled records, and made sure every aspect of the car's condition and history was transparent. On my most recent purchase, there was a minor cosmetic issue, and they made sure it was corrected before the car left the lot. After test driving the car, and doing my own research with service records, I told Eugene I was returning to purchase the car. I scheduled a second visit to see the E63 with an appointment at 11:30 AM. Not to waste my nor Autobakers time ( or any dealership when I purchase a car) I came in with my own bank pre approval both times, and the process couldn't have been smoother. I arrived on time, and Eugene took care of my time, I was driving home by 12:05 PM. Fast, professional, and no games. If you're serious about what you drive and want a team that respects not just that but also respects your time, Autobakers is absolutely worth working with. I'll definitely be back.

I hope this review services as a public service announcement for this business!!! Let my mistake of…read moregoing to this place save you the time and money. Stop before it's too late!!! - I was sold a car with frame damage and so many issues I don't have time to lost here. You can contact me for further info. I filed a lawsuit against the business and they agreed to settle before going to court. - I lost time, money, and was left without answers. Owners made so many excuses and lied so many times it's crazy! The "salesman" ended up being the owner as well and was being very rude after I brought up the issues. His name is Al Flores. - this review doesn't fix things. But hopefully it can save a few people the headache. Not a real business/dealership!!! Very misleading. It's in a gas station parking lot. And office in a bungalow outside.

Quality cars, good service, really good prices, they will work with you on your needs, would…read moredefinitely do business with then and refer, friends and family

Arturo is the best! He got me a great deal on a 2013 Chvy…read moreSilverado and I didn't need a high credit for it. You got to understand what you are paying for but it's the only dealership that I felt wanted and not just a number! Plus I got a year and a half warranty on the truck! Now I can work and get some money... Thank you Arturo! And thank Juan for helping us too! You guys are the best!

This company is violating several federal regulations. Do not purchase from them. They will do…read morewhat they can to repo your car and resell it at a later time. They do not respond to requests for information or an amount to recover the vehicle. Their customer service number will disconnect you after 20 minutes on hold. My friend is going through a tough time with them.