I called today and got things straightened out. Nothing but great service. I wouldn't hesitate to…read moresell to them again.

Bait & Switch! They gave me a quote to sell my vehicle for $15,000 and was told the quote was…read moregood for 5 business days. The next day they called and said the offer was actually $12,000. I asked why the reduction, since they told me the quote was good for five days. They simply said the original guy made a mistake. Don't believe anything they tell you...I would avoid this place!

If I could give ZERO I would. We had to move and we had a 2000 Camry my son was using until it…read morebroke down, we did not have the time to or desire to fix it and junked it. Steve Sosa came our to our residence after making arrangements with my husband. The Car was registered under my name. To my surprise, in September I received a redlight ticket on that vehicle, then 2 separate parking tickets for parking the car on street sweeping days. Apparently they fixed it--decided it was FINE to not register it under their name or anything. The image below if of the car and the person driving it around--getting ME TICKETS!!!!!!

Eddie was great to work with--quick, easy, and professional. He arrived within 30 minutes, checked…read morethe car, test drove, and made a fair offer. The smoothest transaction ever! Will definitely contact them again. 5 stars!

Really easy to set up. Straight forward and no hassle. Fair quote for the car too…read more Glad they were nearby!

Sold them my jeep liberty in December & then my moms Nissan Altima 7 months later. They're…read morereliable, honest and quick to come check the car & pay you on the same day. I appreciate the communication and help.

2 years ago I went to Karplus buy the car and yesterday went back tread my car and I got the best…read moredeal possible I went to 2 other dealers they didn't even talk to me as soon as I told them I have trade they said you have negative equity we can't help you I'm so happy I came back to Karplus plus the manager name BEN told me don't worry I make it happen which he did I recommend everybody don't waste time other dealers go to Karplus ask for Ben and he help you guys he's very good person so easy to make a deal with him With this review I just want to say one more time I really appreciate Ben you did inpossible to possible Thx Ben

My experience was fast and amazing. Lon made my experience very easy and fast. He was very helpfulread more

I made an inquiry on YELP and received a response back within minutes. When I was available to send…read moreMo the information @ my car, he responded a short while later with an offer. We made an agreement and he came out the next day at the agreed upon time. After inspecting my car we completed all necessary paperwork and he gave me a check for the agreed upon price. Mo was a quintessential professional. Everything went as expected. His service was above and beyond. In a world of often failed expectations, dealing with Mo was a breath of fresh air. I highly recommend Mo and Cali Car Buyers.

My experience dealing with Moe was exceptional: he responded promptly to my messages, followed up…read morewhen he said he would, and showed up at the agreed-upon meeting time. He was well-prepared with all the necessary documentation when we met up, and he patiently and thoroughly walked me through them. I would highly recommend him to my friends and family.

Car buying in LA can be an exhausting experience. UNTIL you walk into Cars 4 u. Staff here is…read moreamazing and I got my approval in minutes. I want to share my amazing experience with the online market to make your experience easy and enjoyable, just like how the car buying experience should be. I've officially found my GO-TO dealership. After purchasing my second car from them, I couldn't be happier!

I bought a 2000 Lexus LS400 from here back in 2008. I'm still driving it! No pressure and I…read moreused my own financing. They even threw in a 3 month warranty and a free tank of gas!

This is my second time going to Abe and his team at Trade-In Solutions. First time was selling my…read morefirst ever car after college and now many years later - returning to sell my CLS 53 AMG. Initially I had planned to sell through Carmax, Carvana and Bidbus. All of those options fell very short of my expectations numbers wise, especially Bidbus! The dealership I got paired with tried to scam me with extremely shady practices so I left promptly. Which lead me back to Abe and his team, I made an appointment online and was seen a couple days after, Abe greeted me after the appraisal and gave me a very fair number. He was also very transparent on the value of the car and what their price would be when they decide to sell it. Very rarely are car dealers so accommodating and kind when it comes to this business so I am very weary. Thank you Abe! I'll be back again in no time.

I found them by accident on Auto Trader and honestly had no expectations. Called on a Wednesday,…read moreand Jess picked up -- a real person, no machine, no hold music. She was warm, helpful, and never once tried to push me toward anything. I told her I wanted to come in Friday and asked if they could hold the car. She said yes, no deposit required. That alone told me a lot about how these people operate. When I got there, the boss was around too -- relaxed, straightforward, no pressure. The young guy who took me on the test drive was great -- you can tell he genuinely loves what he does. That kind of enthusiasm is rare, and it made the whole experience easy. And at the front desk, I was greeted by a young lady whose name -- I promise I am not making this up -- is Jennifer Lopez. Lol. I bought a 2021 Tesla Model Y. When I got home and ran the numbers myself, I was off from their figures by three dollars. Three. No hidden fees, no surprise add-ons -- just taxes and DMV, exactly as discussed. They also buy and sell used vehicles, electric cars especially, so whether you're buying or selling it's worth giving them a call. Couldn't be happier with the experience. Would absolutely go back and would recommend them to anyone tired of the usual dealership runaround. Thank you to Jess, to the boss, to the test drive guy, and to Jennifer Lopez -- you're all great. Antonio

Dear Galpin Honda Customer Service,…read more I would like to share feedback regarding my recent service appointment. I have been a loyal Galpin Honda customer for many years and have purchased three vehicles from your dealership. That is why this feedback is important to me. I continue to choose Galpin Honda because I value the dealership, and I hope to continue doing business with you. As a loyal customer, I believe I should consistently receive friendly, respectful, and professional service from every employee I interact with. When I arrived for my 7:15 a.m. appointment, the first employee I encountered was Veronica at the service drive. Unfortunately, she did not greet me, smile, or acknowledge my arrival. As the first representative customers see when they pull into the dealership, I believe a friendly greeting and welcoming attitude are very important. Thankfully, my service advisor, Vazrik Masihi, completely changed my experience. He provided outstanding customer service from start to finish. He was kind, professional, friendly, and made me feel like a valued customer. I truly appreciate the excellent service he provided and wanted to recognize him for going above and beyond. Employees like Vazrik are the reason customers continue to return. Although I had an appointment scheduled for 7:15 a.m., my visit still took about 45 minutes. While the wait was reasonable, the customer service I received from Vazrik made the experience much better. Unfortunately, when my vehicle was ready, Veronica again displayed poor customer service. She handed me my paperwork, brought my car around, and walked away without saying a single word or even letting me know my vehicle was ready. I was left standing there trying to figure out that my car was waiting for me. This was disappointing and felt unprofessional. I also want to mention that I visited the dealership the previous week for a different service, and another service advisor, Matt, was very rude during that visit. Having two negative interactions in such a short period is concerning. I hope this feedback is taken as an opportunity to improve the customer experience. Veronica is often the first and last employee customers interact with, and a friendly greeting, a smile, and basic communication can make a significant difference. On the other hand, I hope Vazrik Masihi receives the recognition he deserves for providing exceptional customer service. I wish every employee treated customers with the same kindness, professionalism, and respect. Thank you for taking the time to read my feedback. I hope someone from your management team will review my experience and reach out to me. As someone who has purchased three vehicles from Galpin Honda, I value our relationship and hope to continue being a customer for years to come. Sincerely, Carolina Perez

Very disappointed with my experience at the service department…read more I called ahead of time to make sure they could take care of an issue with my son's car -- a panel underneath the vehicle had partially come loose. My son confirmed he had never hit anything or caused damage, so we were surprised this happened. It appeared to be an issue with the screw coming loose, which made me wonder if this was a factory-related problem. When I arrived for the appointment, I was told it would cost $240 just for diagnosis and to secure the panel. I was then told that if the panel was damaged, the repair could cost around $1,400. I found that extremely frustrating and unreasonable for something that does not appear to be caused by the owner. Unfortunately, they were not willing to help or consider that this could be a manufacturing issue, so I decided not to proceed and left. I'm very disappointed with the service experience and will not be returning!!!!!!!

The staff was friendly, quick and 0 BS. I wish more car lots had people like them. Eric is the one…read morewho helped me. A girl did a bit as well but I didn't get her name. I bought a 2004 Ford Lightening.

We all understand the difficulty in finding a trustworthy and transparent auto sales dealership…read moreespecially in this heavy competitive climate all dealerships go thru. In such a tough economy I highly recommend D&J Bro's Auto Sales Inc. in Pacoima City. If you are seeking honest, competitive and aggressive pricing, highly regarded and transparent business then this would be the most ideal auto dealership to come visit and take a look at what they have. You won't be discouraged or annoyed that you will be dealing with a shark salesman instead you are greeted by professional auto salesmen who are there to make you're visit and purchase with ease and a high sense of urgency. Step by step you will feel a huge weight lifted off you're shoulders of how easy and efficient the process with D&J Bro's Auto Sales is. You will not regret coming here and walking away with such a great experience and the car that you've worked hard to purchase. Ask for Brandon Nolasco & Eric Zamudio who go above and beyond to put you're stress at ease and show you what a true car buying experience should be: straightforward and transparent without the haggling and pressure. Hope you decide to come visit them soon! You'll come back again, GUARANTEED! : )