We were looking to junk a car that we recently purchased and apparently scammed into doing so. We bought the car from craigslist and thought we were purchasing from a company as we met the individuals at a car lot that they said they owned and filled out the selling info on the title the same. A few months later we have now come to the realization (after the tranny went out the mechanic told us everything else wrong with the car and was very honest in stating it was not worth fixing AT ALL and actually said he would not do any work on it because he did not feel right doing so). We decided to junk the car. My husband made a few calls and most we were going to get was $150. I chatted with someone online at webuycars.com and about 2 hours later an appraiser came to the house and did the inspection. At that time we accepted the offer the made for the car and they even allowed us to keep the car another few days so that we could have our very expensive stereo, dvd and alarm removed and we were able to keep those things. When they did the inspection they also let us know the history of the vin and that is where we realized how badly we were scammed as we were sold the car 4 months prior for a mileage showing on the odometer of 110000 miles and the vin history this company provided me stated it was reported in 2/15 to have had 269k miles by dmv. Because they were able to tell me this information (DMV did not notify me at time of registration nor did my insurance company who requested a vin check due to car being salvage title) I am now able to take the original sellers to small claims to get our money back. The appraiser who came was Wesley and he was awesome! I had all 3 kids with me and it was very hectic. He was so patient and quick with his job and it made it sooo easy. I had no clue what to do with the car but I know we did not want it, did not want to look at it anymore!! and did not want to sell it due to the condition as someone did to us. All around it was an easy experience and got what I needed and I was quick. Highly recommended to someone in need of junking a car! I also had told a friend about them and come to find out he had to get rid of a car a few months prior and he used this company and his car was in good shape (clean BMW only 3 years old) and he said they gave him a better cash deal then any dealership he wanted to trade into.... read more

I was hit by a drunk driver a couple weeks ago while driving a car I really loved. Fortunately, both the other driver and myself both walked away from the accident, but unfortunately my car was totaled. As I was making arrangements to get a new car, I also had to dispose of my totaled car. I received several offers online by sending photos, and speaking on the phone. One of the folks I spoke with on the phone was Steve at WeBuyCars.com, who was especially interested in my car - but with everything else going on, it was still a few days later before I was able to be available to show the car to anyone. Then last Thursday, Colton from WBC.com came out, and Colton was just great - not a wheeler/dealer guy, but just an honest and very knowledgeable college student, who apparently had started working for WBC.com after first being a customer of theirs himself (not a bad endorsement for the company)! Colton spent time going over the car and then communicating back and forth with his manager, and made me a respectable offer. I was tempted to continue the process by gathering more competing offers from other such companies, but Colton was so helpful throughout this process, I decided to accept his offer. We even drove to a nearby bank, where he withdrew cash to pay me on the spot! He then made arrangements for my car to be towed away (at their expense) from a friend's driveway in the valley, where the car had been towed to the night of the accident. The other great thing was that Colton had ALL the needed paperwork with him to transfer ownership- particularly helpful to me, as I had no idea where my original title was. The next day, they emailed me copies of all the DMV paperwork for my records. Basically, Colton made the difficult process of saying goodbye to this much-loved car smooth and effortless. I'd recommend WBC.com, and their two very helpful techs Colton and Steve, to anyone needing this kind of service read more

My buyer is Nick. He is a very nice and positive man. I have no idea how much I could get from my 2013 Prius. But Nick makes me feel I won't lose money for selling my car to his company. I also tried to sell my car to Cash4UsedCars.com. At first, they offered me a deal which is much higher than Nick did. However, after the guy, whose name is Chris, came over to my apartment. He saw there is a minor damage on the driver's quarter. Then he told me although my car was only 11,000 miles and drives well, this damage made my car nothing. So, he gave me the offer which was the same as Nick did. I understand he tried to give me a low price as the other companies did for their own profit. But I could not tolerate he overstated the issue to force me accept his offer. I tried to tell him I got my car checked by Toyota, CarMax, and Nick, and nobody thought this minor damage was a big deal. He told me he didn't care what other people thought, "You can sell your car to them, if you like", he said. So, I didn't even try to negotiate with him, and sold my car to Nick. On the following day, another lady from Cash4UsedCars.com, whose name is Leslie, called me to follow up. After I told her I already sold my car to Nick, I can tell the anger in her voice. She asked my how much I got, then directly hanged up the phone. I have a friend who sold her car to Cash4UsedCars.com. She lost her title, so C4UC charged her 65 dollars for replacing it. In my case, I lost my title either, but Nick charged me nothing! Furthermore, she was payed in check, which took two business days to transfer into her account. But Nick drove me to the bank and gave me all the money in cash. Above all, my advice is, if you have a used car to sell, sell it to WeBuyCars.com. I cannot promise they gonna give you a better offer to beat all of the other companies. But they are honest, friendly, and efficient. read more

This review is specifically for Rene who I dealt with in LA. He's great. I was expecting my expierence with WeBuyCars.com to be awful, I was really dreading it all weekend, but Rene was just a legit nice, solid dude. I'm moving to another country and needed to sell my car quickly. If I had more time to do the leg work, selling to a dealer, carmax, or even a private buyer would have been a better deal financially but you should realize that going in. You're sacrificing some extra cash in your pocket for the convenience. Rene came to me on my timetable. The other thing to know: be ready to negotiate. I'm terrible at it and sure I could have gotten more money for my car if I wasn't so laid back In fact, after a little back and forth Rene got me more than I had asked. Again, the company will alway low ball you, but after some back and forth with Rene, and in turn him having some back and forth with his boss, he nearly tripled the original offer. Again, if I had more time and was more bullish, I'm sure I could have gotten more. So just know you probably can get more than the initial offer if your car isn't a clunker. Even then, the negotiating process with Rene was a bad one. He came back with a number. I knew it was way too low, and luckily didn't have to sell. I could just throw the car in the garage if the price wasn't right. So he point blank asked what I'm looking for, what I think is fair, and we went from there. The company itself is probably really only worth 3 or 4 stars tops. They offer a good service if you are hard up for cash or just need to get rid of your vehicle ASAP. But really, you'll get more money else where if you have the time and aren't lazy. That said, my man Rene is like 10 stars. If you're in LA and get him, be at ease. He'll take care of you the best he can read more

I really get a kick out of all of the people that solicit a total stranger, off of the internet, to drive out to their place with payment in hand, and then complain about the amount received. "I didn't get what they promised in an online chat room?" You've got to be kidding me. I mean, what do you think they're doing with your oh so special car? The cars all go to your nearest wholesale auction. So... If WeBuyCars.com is selling your car at wholesale price, guess what? WeBuyCars.com is buying your car several thousand dollars below [drum roll]... wholesale value! Notice that WeBuyCars.com doesn't return to tow your car away, right? And WeBuyCars.com doesn't own Adesa Auto Auction nor Manheim Auto Auction, right? So everybody has to make something off your car. And if your car is at the shop, the shop gets something too whether you know it or not. So to review... Because you didn't want to be bothered putting the car up for sale, you're subsidizing WeBuyCars.com, their buyer who drives around, that buyer's wages/car/insurance/gas/CarFax/etc, the independent towing contractor, the independent auto auction, and possibly, an independent shop too. All of those forms that WeBuyCars.com makes you sign are designed to allow WeBuyCars.com to auction your car off immediately without ever taking possession of it. Think about it... When is the last time a regular private buyer said to you, "Here, sign this limited power of attorney so I can legally pretend to be you in the future"? Folks, if you can't be bothered to show the car to some potential shoppers, you've already lost the negotiation before it starts. Yours truly, A former auto finance and insurance manager read more

WeBuyCars bought our 2004 Honda. I called at 4:15 on a Wednesday, George called me back at 4:30, was at my home at 5:30, and by 6:00 he had written us a check. Very satisfactory. When I called on Thursday to get copies of the six forms we signed, Rosanna said that the buyer sends all his paperwork in on Mondays, and that she would send me copies on Monday. When that did not happen, I called on Tuesday, and Rosanna said that the paperwork had been delayed, but that she had the paperwork in hand and would send it to me that day. I had copies in hand by 1:30. Very responsible. The problem occurred with getting the car picked up, which was scheduled for the following Monday. [WeBuyCars uses a contractor to pick up the cars they buy.] Michelle, in Dispatch, said that the driver would call me with the time he would pick up the Honda. When that did not happen, I called Michelle late Monday, who in turn called the driver who said that he would definitely pick it up on Tuesday. When that did not happen, and did not happen on Wednesday, I called Michelle early Thursday morning. Michelle said that she would try to get a local driver to pick up the Honda. I also got a call from Loy, the Office Manager, who said that a local driver would pick up the car by noon; it was picked up at 11:30 I give WeBuyCars 5 stars because they accepted the responsibility for the problem with picking up the Honda rather than pass it off onto the contract driver. Plus, through it all, everyone at WeBuyCars was concerned, did not make excuses, was exceptionally pleasant and courteous, and did what needed to be done. I would not hesitate to recommend WeBuyCars to anyone who asks read more

I'm coming a little late to this party as my car was bought three weeks ago. But I haven't forgotten the excellent experience, and finally have a moment to comment. Got a written report from our mechanic that I viewed more as an obituary than any realistic suggestions for repair. Tripped across an ad for We Buy Cars on the California DMV website while investigating the state's "Retire a Car" buy-back program. The company sent their rep, Nick C., over in about 2 hours. I showed him the obituary and we discussed the options. I'm a field rep in the fence business, and sometimes feel like I'm the only straight shooter out there. But Nick was every bit as honest, straight forward, and professional as I always try to be. A real pleasure to work with. He knew what I wanted for the vehicle, and had to talk the office into paying that much. But he worked it and got me exactly my price. Bottom line: With virtually zero hassle, and only a couple of hours after calling them, I wound up with a check for TWICE what the state would have paid. Could have maybe sold it for $300-$400 more, but would have had to deal with multiple Craigslist yahoos and con artists coming to my home. With We Buy Cars I didn't have to worry that the check wasn't good, or that any hundred dollar bills were bogus. (My wife's a banker. She's particularly sensitive to this stuff as she see's it every day). And Nick having and preparing all the proper paperwork was HUGE! All WELL, WELL worth the minor price reduction. I do hope that I never get another "dead car" report again. But if I do I'll call these guys first thing! read more

Lafayette would have to be the go to guy. My recently paid off Acura TL Type S and I were involved in a T-Bone accident on the driver side that would have taken my life if I wasn't in one of the safest vehicles. Lafayette was very professional and is a hard worker. I was expecting to meet him around 6pm being I was told they are usually done working around 7pm. When I didn't hear from anyone I started making other plans for the evening. Then I got a call from Lafayette indicating he could still meet with me and take a look at the vehicle I wanted to sell. Keep in mind that by now it was 8:30pm and was rather shocked he was still working. We meet at my vehicles location at 9pm and began the inspection. He took photos, had me ignite the engine, pull back and forth. Then he got on the phone with the office and was coordinating with them regarding me vehicle. He asked me what I wanted and I told him, then being the office made an offer he told me what it was but I didn't accept. It was like a thousand dollar difference of what I wanted. I stood firm on what I wanted and Lafayette called the office back to tell them what I wanted and we ended up meeting in the middle. He cut me a check on the spot and everything was good. By the time we were done it was like 10pm and come to find out I wasn't his last stop. He was very courteous and is highly recommended for any future customer. Bottom line!! If you want to sell your car without a hassle and get a good deal contact www.WeBuyCars.com Thank you to the team and quality customer service representative you provided. Dylan McFarland read more

I had a very positive experience with this company out of southern California. My wife and I needed a more reliable long range family vehicle, but didn't want to gamble my old car's value on a dealer trade. So I went out and bought the new vehicle I wanted but ended up with an extra car with a lot of miles on it that we weren't driving. It was still running fine after more than 7 yrs of ownership but needed either more time or more money than I was willing to put back into it to sell fairly to private owners. After calling scrapyards and other local auto buyers and getting lowballed for what I knew was a decent running vehicle, I found webuycars.com through a web search. I called the 800 number expecting an instant quote but instead was asked if they could send a representative out within 2 hrs to look at my car. I thought it was going to be a debacle and a waste of time but our representative Randy showed up within the specified time frame, was cleanly dressed and friendly. He snapped a couple photos and we drove it down the block and back. Not much for negotiation, I simply asked them to beat my highest previous quote and after a quick phone call in to his office, easy as that, I got what I felt was a fair price for my old car. Super simple transaction, professional and pleasant. the whole exchange from first call to handshake and a check in my pocket only took about 3 hrs. They came and towed the car away a few days later. Would definitely recommend this service to anyone trying to sell a car they no longer need without having to clean it up or market it themselves. read more

I stumbled onto this company's website earlier today and contacted them via the "Live Chat" option on their website. I had never even heard of this company before today and was actually intending to simply trade-in my used car for the new one we'll be buying within the next week. Contrary to other experiences I've had with auto sales and repair businesses, these people left me feeling as though I had been treated with the utmost amount of honesty, respect and fairness. I first dealt with "Blake" on-line. He demonstrated all of the qualities referenced above. I did my best to disclose all material items about the condition of my used car (I'm no mechanic). He was straight with me about its apparent value and then sent a purchasing-representative by the name of Brian McCartney to my home to look at the car. Brian, too, displayed all of the above qualities throughout our face-to-face dealings. He was the consummate professional, with none of the expected "Allow me to critique your car to the point where you'll want to pay us to tow it away" attitude. Nope. He was straightforward and respectful when pointing out some of the vehicle's additional flaws and then offered me a fair price for the car. I accepted his offer without even attempting to make a counter-offer, because I knew the offer was fair. (And no, I'm not a naive idiot. Fair is fair if you're armed with a little advanced research on the fair market value of your car, as I was.) The bottom line is, I'm calling these guys before I do anything else the next time I'm looking to sell or trade-in a used car. read more

As for a lot of people, this was my first time selling a car. I was amazed at how quick, easy, and convenient they made it. I filled out the form online with the information about my car, and received a call within a half hour. We discussed a starting price and they were able to send someone that day to come check out the car. Within an hour and a half a representative was at my house to look at the car. The rep, Clyde Andrews, far exceeded my expectations with how friendly, knowledgeable, helpful, and up front he was. He was very straight forward and didn't sugar coat anything. After about an hour or so of his inspection (and me taking him on a quick test drive), we began to negotiate. He had to call his office a few times while negotiating to see what they said, and after they went to low, he was able to get me a price very close to what I was looking for. After that, he followed me to the notary, and within 15 minutes my car (which I still owed $4200 on) was no longer in my name, and I had a check with the amount after the car was paid off. I submitted my information online around 1:30 this afternoon, and by 7:00 I was at home, car sold, with extra money. I cannot thank Clyde enough for his friendliness and patience. It took less than 6 hours to sell my car and get a fair price for it as well. I highly, highly, highly recommend WeBuyCars.com, especially if your able to have Clyde Andrews as your rep. He was a pleasure to deal with and made the experience fun. Thanks again Clyde, and if you ever need to sell a car, use WeBuyCars.com!! read more

I'm very impressed with this service. I googled this place by chance because I didn't feel like selling my Jeep Liberty (176k miles) on Craigslist and doing all the work associated with cleaning the Jeep, taking pictures, writing an add, etc. I called the 1800 number, they sent out Spencer the next morning. He took pictures of the Jeep via phone, he checked the engine, and we went for a quick test drive. I freely shared the issues with the Jeep. Within 20 minutes he was writing me a check and we were signing the paperwork to transfer ownership. I cashed the check and they had a very friendly guy come pick-up the Jeep two days later when I was at home. All the people were extremely friendly and proactive. I didn't have to do any work and I thought what they paid me for the Jeep was better than what I was expecting or would receive dealing with people on Craigslist. I'm recommending this service to my family and friends. If you do call them and you live in San Francisco/Bay Area, I would request Spencer Lull to come outl He is very friendly guy. Pro's: 1) Great Service 2) Fast and easy 3) Dealing with a legitimate business when transferring ownership and title vs. someone who will not pay you cash or not do the paperwork and then the police come to your door 6 months later saying that your car crashed into another car and you are listed still as the owner. Con's 1) Only concern was they issue you a check vs. cash. But I deposited the check right away and there was no problems. read more

Yesterday I contacted WeBuyCars via the Internet and chatted with one of the representatives. I told them about the car I wanted to sell and we talked about the details. We even discussed a price. The rep set up an appointment for today for soemone to come out and look at the car, offer a realistic price and pay by check at that time. Spencer, the rep that came out, called me in the morning to confirm the time and place. He showed up on time and assessed the car. He gave me a price that I could live with, we agreed to it, he filled out all the forms and wrote me a check. He said someone would be by to take the car in 24 to 48 hours. The check was good and the bank they use was the same as mine. I went to the bank and cashed the check with no problem. I have to say this was a very efficient process, no trying to lo-ball me. The amount they offered was realistic and I was pleased with the way Spencer was prepared and knew his business. He was a very good "people" person and presented himself well. I hope I don't have to go through this type of thing again, but if I do I will use WeBuyCars. and I recommend it to anyone who needs to sell their used car with no haggling and very professional staff. To quote Matt P... "if you have a car sitting in garage and you are not too generous to give it to your cousin and too busy to deal with crazy buyers from Craigslist this is the web site to go and get your car out of your hand without any trouble. I wish everything worked so well" I agree. read more

Didn't feel safe dealing with complete strangers. Finally realized I might get a good referral from the body shop I had dealt with on a different vehicle. WeBuyCars.com it was, and we just now completed the transaction. I am very pleased with the whole experience...which is saying a lot given my distaste for making car deals. Initial phone conversations were with Daniel; efficient, professional, pleasant, good follow through. Nick C., inspector, arrived right when they said he would. Pleasant, professional, capable, patient, straight shooter. After inspecting the vehicle, he sent pictures in then navigated the whole process with the buyers back in the office. Nick explained the process throughout, and went out of his way to be helpful. (Example: The vehicle's battery was dead and would not hold a charge so wouldn't start even with a jump. He went to the trouble of taking the battery out of his car and hooking it up in mine (which took a little creativity). They will send a tow truck to take my vehicle away, but at least they know for themselves how it runs and I got a better price. Now Nick gets to reset his radio stations.) Once the deal was struck, within short order the paperwork was completed and check in my hand. My whole experience with WeBuyCars.com was just what I was looking for: safe, pleasant, professional, timely and fair. Couldn't feel better about it, which, again, is saying a lot given my distaste for making car deals. Recommend for sure! read more

I really did not want to sell my baby ( yes , guys get very attached to their cars ) ; BUT times are tough and you do what you need to get on . I was " casually " browsing the internet to find top dollar for my girl ; somewhere they would understand the my truck wasn't just my transportation but was a dream car I found at a dealer . I haggled for a price I could afford ( higher than my cost of living ; but I "needed" that truck ) and spent the next 5 years paying/sacrificing for her !!!!!!!!! That's like 5x longer than all my relationships ( so you can see why guys LUV their cars ) !!!! Now times are tough and I needed to sell her . WeBuyCars.com made it so easy AND were VERY fair in their offer ( Yes ; they did low ball me on their initial offer ; but I told them straight up I don't want to negotiate ; let us meet in the middle ; and they did ) . I feel a got a fair deal ; AND the guy they sent out to evaluate my truck was AMAZING !!! I felt he was neutral ; was looking out for my interests as well as the Co. he works for !!!! HUGE shout out to Jeff Loyd !!!!! I don't know why you are reading this review ; but If you are in a tough spot or just looking to sell your car ; use WeBuyCars !!!! And if you can request an agent that will look out for you ask for Jeff Loyd ( I live in Fountain Valley ; border of Los Angeles and Orange County ; but he made it here ) . Los Angeles County and Orange County ; Jeff Loyd is your man !!!!!!!! 888-468-5914 ... read more

I was skeptical but, Randy gave such excellent service, I'm extremely satisfied with the sales transaction and the customer service far exceeded my high expectations!!! Thank you for exceeding the typical customer service the quote was great and the transaction was fast. It's very evident that this company cares and values their business. I highly recommend asking for Randy to help throughout the process. UPDATE: Just used WebuyCars for the second time !!! Ricky came out and was super nice and professional about everything, which was great considering how stressed I was. My sister moved across country to D.C in her new car, leaving her old junk car in my garage! No title, No registration, Dmv Fees, Car has to be jumpstart and won't go into reverse! Ricky made the experience from start to finish amazing completely understanding of circumstances and patiently helped with all the paperwork. Not only that, Ricky rolled up his sleeves and pushed the car in a new parking space to be towed because it wouldn't go into reverse. Their customer service is fantastic! This is my second time using WeBuyCars, the 1st car I sold with Randy months ago when he came out, I thought maybe I just got lucky because he was so nice . But now having Ricky come out with the same professionalism and kindness just means this is a great company. I highly recommend them to anyone who wants to get rid of their old cars. I can't thank them enough, Thanks guys! read more

I'd put my van up for sale on CL but decided to search out other avenues to sell it. Came across webuycars and while at their site.. a chat window popped up and I started a convo with the rep. They said they didn't want to insult me with their first offer which was 95% less than it was listed on CL for. After stating that fact the rep apologized and said their supervisor "chastised them for making such an outlandish offer. Accepting the apology I set up an appt. for the next day. Enter COLTON. Nice young man. Showed up on time. Inspected the vehicle, took photos and then we drove around a bit so he could see how it performed. Not sure what's going on with calling back to the office after each price quote.. it must be part of their "shtick". After about an hour or so, Colton made his final offer which was less than I'd listed it for on CL but one that I could live with. We proceeded to the bank, did the paperwork and he gave me cash on the spot which was more than the initial offer with the person I chatted with online! I wasn't in a real big hurry to sell but time is money for me. Colton and webuycars saved me a lot of potential aggravation dealing with CL buyers, he knew his business and as an out of state vehicle holder made the whole process painless for me. Thank you COLTON! Good luck to you in your future endeavors and thank you webuycars for providing your service! Respectfully One Happy Camper! read more

My experience with webuycars.com started with live chat. It was a Great chat. Very pleasant and to the point. They got the basic info and said they would have someone out to inspect the car as soon as I was ready. The next day Jeb came out to look at My 2010 Jeep Wrangler. He was very knowledgeable and I am not sure if he knows it but he schooled me in what to look for when buying my next used car. He gave me a fair accurate evaluation and we settled on a price that neither one of us was happy with but was reasonable. Jeb found a notary that was opened on Saturday and a bank that was opened so he could get me a cash deposit . As far as customer service goes Jeb gets an 8 out of 10. He would have gotten a 10 but he refused to stop and get me coffee . I would also like to add that they need to get him a new company car. Something is leaking from his car, and it has been wrecked , which doesn't really instill confidence in a company that deals in cars. What sealed the deal with webuycars.com was the young lady I spoke with on the phone. I believe her name was Sarah but I could be wrong. Anyways she was sweet and understanding about limited cell phone minutes and overall did a great job. I have a feeling she would have stopped for coffee so I will give her a 10. You probably wont get the bluebook price from webuycars but I feel I got a fair price and great customer service. I would call them again read more