KarPlus Warehouse has a great inventory, they deal with you openly and honestly, and they work to get you into the car you need. When you think about it, how many times have you gone to a car dealer - new or used - and actually LIKED them after the deal was complete? I did - I found them very likeable and very professional. Before you go to any dealership, do a little homework and you can find what a reasonable deal is going to look like. I think if you do that, and you visit KarPlus Warehouse, you're going to agree with me. These guys are terrific! read more

WARNING: STAY AWAY FROM THIS PLACE. They are classic bait and switch, advertise a low price and when you come in they try to add a phony alarm system and charge a premium. Our experience was so bad, we couldn't believe it. I had to yell to even get my driver license back. No integrity, no shame, just bs read more

Thank you guys for a awesome car!! I got Audi A6 2008 which is in absolutely perfect condition ! And big thank you for Ryan! Ryan was nice to me and showed me everything I needed to make sure that car is good ! Also Ryan told me everything about financing process and answered all of my questions! So thank you Karplus and thank you Ryan! read more

Karplus Warehouse - Used Car Dealers Near Me - Pacoima, California

If you come ask for John Gutierrez. He was super helpful answered all my questions. He was extremely nice! My experience was pleasant and he explained and broke down the process for me and was so patient! Thank you John G. I will definitely recommend this place to my friends and family! read more

Great customer service, gave us a great deal on the vehicle! AJ & Gustavo gave us excellent service! Our sales guy was awesome! We're very happy they gave us they car that we been looking for at the monthly price we were hoping for!! The got one loyal customers! Best Regards from Excellence Cleaning Pros! read more

I left with a car but I think I would've gotten a better deal and car elsewhere. I expressed I had a large family and they kept suggesting a smaller vehicle which lets me know that they weren't concerned with my wants. After we made a decision, i didn't see the sales guy anymore and I basically walked to the car alone and drove off without anybody saying bye. But other than that, it's cool. read more

Just bought a used 2015 Ford Explorer last week from Karplus. So far I am very happy with my new/used car! While it has high mileage the SUV is "like new" and she's a beaut! I've been shopping for months for the right deal and based on the facts, I found that $15,900 was about $4,000 below fair market range? Joelle was our salesman and he was so nice, helpful and very patient with us as we wanted to test drive quite a few vehicles. Arman was also very nice and helpful when assisting with the closing of the deal. AJ was very professional with the final step, financing, contracts etc... the process was fast, smooth... This place is a trip! They have so many cars to choose from priced at rock bottom. A very unique type of car sales business! The cars are all bank owned so they move them in and out fast! We bought a full power train & all the extras-extended warranty (thank you AJ for encouraging us to get this) and it wasn't too expensive to add it, probably worth it because they don't do much to the cars before selling them, there are no guarantees, all sales are final. But we're covered! Love our car!! Thanks so much Karplus read more

Karplus Warehouse - My beautiful Ford Explorer XLT - Used Car Dealers Near Me - Pacoima, California

I give them 4 stars because car was listed for 13 and they said that the bank was asking for an extra 5 because of my credit score and then 2 dollars more because the taxes in Pacoima and where I live are different. Fine. At least they financed me with 2 accounts on my credit score gone to collections, and I love my new car. read more

I wanted to like these guys so bad. But in the end I'm left without a truck. Complete waste of time. After an agreed upon price and exchange of funds they decided they couldn't sell me the truck unless I gave them more money. Like 15k more! They saw a white chick with a cash payment and wanted to squeeze me for more. Verbal agreement. Exchange of funds. I see a breach of contract. Bait n switch. DO NOT BUY FROM THEM!! SCAM ARTIST!! read more

Just came here yesterday and purchase a car again from karplus. Was late last night so I have to come back today for a detail and guess what I was offered a nice lunch by one of the Internet managers. Great service here, thats why I cone back here for my vehicles and refer friends too. read more

Karplus Warehouse - Waiting here in the showroom floor to go to finance. - Used Car Dealers Near Me - Pacoima, California

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Stay away from these people, they offer you a good deal on the car, and after you accept the offer they start charging you for anti Thef devices that you never asked for worth 1000 dollars and also 400 for digital glass numbers that you never heard off Just in those 2 things they are making you spend over 1400 from the original price. Stay away from them, walked away not buying anything, hope you read this before you get f..,.d. Stay away. read more

The worst place I've ever been to !!! They have a Honda Civic online for sale at $11,980 that is what took me there and when I was there the general manager made the math for me so I did my math too and the price went up to $23,000 dollars.. come on!!!!! What is this guy thinking??!!! And then he lowered it to $15,000 but only if I paid cash .. wow.. then when I said I was going home to get the money for the deposit the G M called another salesperson to take me home like making sure that I was coming back with the money even though I had my own car and I had my family with me! What a horrible business and General Manager The only good thing was that the sales guy named Eli was nice... please Karplus advertise at the real prices!!! read more

I am beyond words for these men! Friday I made the biggest purchase of my life. At 27 years old I finally took a leap and purchased my very 1st car. Elieazar was absolutely amazing on the lot. He was super helpful, took my fiancé and I on a test drive. That car didn't seem to fit our wants, he was very patient with me as I was walking around the lot like a crazy person. Minutes after I found the car that took my breath away! Rene was kind enough to take us on a test drive, he explained the features on the car, how much we could do with it. He then helped me with all the application procedures, was so patient with me through out the entire process. Lon, the manager there was super sweet, guided me through the best course of action and then in that moment I was approved! Allen, the finance manager was so motivational even though it was closing time. He made sure I had everything I needed. All four men made this life altering experience so easy, and not stressful at all! Highly recommend them! read more

Karplus Warehouse - Used Car Dealers Near Me - Pacoima, California

Changing to 3 stars from 1 for their sales Manager Allen K and his very professional, honest interaction with me. We did not agree on the price but it was still a very positive interaction. Initially I was very disappointed with their customer service. I did not check all the reviews prior to calling them. I found a great deal on a 2010 Lexus GX both on Autotrader and on CarGurus. I called them Tuesday and was told that the sales person would show me videos of the car or video chat with me to show the cosmetic condition of the car. I live in San Jose so I absolutely want to make sure the car is up to my satisfaction before I drive down to Pacoima to purchase it. Salesman Michael called me, I missed the call and called him back. I never heard from him again. Yesterday I called back to see what was going on. Salesman Marco said he will show me the car. Then he didn't call back either. Salesman Justin called me back after some time and gave me very poor quality videos. I specifically asked him to show me the dents and scratches on the car. He showed me poor quality videos of the inside of the car and said he will send me pictures to show the dents and scratches and never called back. I called back again and was told he's on lunch and would get a call back. I waited another 2 hours and called back again and was put on a 20 minute hold. I cut the call and called back again and was told I'll be called back. This morning Allen called me and was very nice about the entire process and my out the door price. He apologized for his staff and gave me high quality videos to understand the car. With fees, taxes and registration it did not seem like a steal of a deal that I initially thought. From 16982 internet price I was given an out the door price of 20,100. It's a big jump. However, thank you Allen for your professionalism and honesty. read more

The premier dealership in its area! You should think of Karplus the next time you are in the market for a pre-owned car. Pros: Great large selection of quality pre-owned cars. Cars at many different price points and workable with different client budgets. Karplus highly advertises its ease of financing and affordable rates and from my experience with them they seem to deliver on those fronts. The ownership is on site and always willing to help put all of its clients in their car of choice. Karplus stands behind the quality of their cars and they offer extended warranties on many of their vehicles. Cons: This dealership does not have a new car selection. Novelty : large selection with affordable / fast financing. read more

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Just got a Mercedes Benz from Karplus Warehouse! And couldn't be any more happier! John Gutierrez took amazing care of us, and he got us a great deal. This is the first time I ever buy from them and I definitely recommend this place. Only advice I can give is GO SEE JOHN GUTIERREZ!!!! read more

I've had my new car now for a little over a week and I've got to say, hands down, Karsplus is the place to go. They were extremely generous with their time and really wanted to make sure I was completely satisfied with my purchase. I especially appreciated the time Allan in financing took to explain every part of the deal (which a lot of dealerships skim over). I would recommend everyone to come here for their next car purchase. read more

Karplus Warehouse - Getting the keys!! - Used Car Dealers Near Me - Pacoima, California

Wouldn't work with us after being a repeat customer with on time payments to their finance company that they work with specifically. Also, they said their finance company reports to credit bureaus monthly and they do not. We came with three options to be realistic, but were very firm on what we wanted and they only had 2 of 3 options actually on the lot. One of the cars they showed us in place of what we wanted had to be searched for on the lot for 15 minutes and then had to be jumped bc the battery was dead. Extremely disappointed that we wasted a year of loyal customer service and referrals just to be turned down after being in a car wreck and our insurance paying off previous balance. If you have hard earned income, but lower credit do not think that you can't get approved through other dealerships. Better dealerships will work with you despite hardships. Do not waste your time and money coming here to be taken advantage of and do not think that they value your loyalty. They're here to take your money. Happy to report we're driving off in a newer vehicle from a better dealership with lower miles and payments. DO YOUR RESEARCH! It will be worth it in the end. read more

As a follow up, I went home and looked up the vehicle. It appears what they did was ILLEGAL. According to Vehicle Code 11713.1(e), a used car dealership can only raise the price of an advertised vehicle by taxes, licensing fees, and other allowable costs. The car alarm, gps, and other ad-ons they tried to pump up the price with are not allowed. I was given these ad-ons as take it or leave it, not an option, and they were already installed in the vehicle. I called and spoke with a salesperson named Jose, who tried to say that the ad-ons were acceptable under the law, but that he could work out a deal if I came in. I asked to speak to the manager, and he hung up. read more

This place is great ! Anthony was very patient with us and helped us choose the perfect vehicle at a surprisingly good price due to my credit score. Hooman was very kind and worked with us around monthly payments and down payment. Would highly recommend ! Lots of cars to choose from read more

Juan was excellent. He was very knowledgeable, friendly, spoke both english and spanish. He worked with us and help make my daughters first car dream a reality. read more

Tried to call and you did get me just the other evening, and u just seemed full of reasons why your ILLEGAL TACTICS of luring people in w low prices and then seeming perplexed when none of those low price cars are available. You use this tactic repeatedly, according to your reviews. !!! DON'T PATRONIZE THIS BUSINESS STAY AWAY FROM KARPLUS WAREHOUS!!! E read more

If I could give them a zero I would. My goodness my experience was awful. Issue #1 sales people didn't even have their noses covered with their masks. I went specifically to look at a particular car. The car was listed on car guru at a set price. Test drove the car, liked it and they tried to sell it to me for 3k more than the listed price! Wth? Wtf! All of that ran through my mind. What is wrong with these so called businesses trying to rip people off?! Run from this place! I'm posting on all of my social media's and texting my friends and family to not go here. Awful! Shame on them! Clowns!!! read more

This was a great experience from the moment I walked in, everyone greeted me with a pleasant smile. I wasn't expecting to actually see the vehicle that I saw online and called on was really still there. I had a great team that wasn't pushy at all. My salesman Alex and the sales manager Allen made me feel very at ease about the decision I was making, they answered every question honestly. Then towards the end the finance manager Allen Khalili went over everything again thoroughly. I felt really comfortable overall I do recommend anyone and everyone. Thank you, ORonde read more

Service is just terrible. Got a "newer" car they just had gotten. They actually even damaged it during a test when they requested the car back for testing! Issues every day since purchase and they don't want to help. I'll be taking my business elsewhere and recommending those not to shop here. read more

I had a great experience at Karplus yesterday by a great salesman named Jesse, he was very helpful and able to get me in the car that I wanted (2013 Kia Optima) everything was quick and easy. Ryan the finance manager was a great help in the finance portion of my deal with his many advices and suggestions along with low cost warranty insurance offers. I will definitely buy a car from Karplus again because they hire the best salesman like Jesse and the best finance managers like Ryan. read more

Beware of this company. There practices are suspicious at best and likely fraudulent at worse. Read the fine print of any advertisement you may see on Cars.com or other sites listing their vehicles. The price you see will not include an additional 1000 dollars for an anti-theft system they state is included in the car. They will also claim that they cannot remove the system because the "bank" demands the placement of the system. It is not clearly stated you will be charged this arbitrary amount; it will instead inform you that there might be additional charges. Fortunately my car ad did not have this fine print and I was able to not be charged an extra 1000 dollars for a system the salesman claimed was already pre-installed. Moments later the billing department clerk informed that there was no such system installed on the car I was purchasing. Also know that they will not keep their cars registered and so like me you'll likely be paying for the previous year's registration ~400 in my case for "licensing and registration" likely including late penalties. So you will have to pay again in a few months (3 months later for me) to renew your registration. I will recommend this dealership to others. read more

I was looking for a van. Salesperson said they had 9 on the lot and to come on by. I got here and they had nothing. Thanks for wasting my time. read more

Lon and edward are the goats they helped me dispute uneasy circumstances. They are men of their word ! Its hard to find that with companies now and days . If youre looking for a nice car atleast give these guys a shot at karplusthey'll put you in your dream car like the did me ! read more

I bought my car from Galpin, Galpin's service department is a nightmare. I take mine all the way to Marina because they have a great service department, their guys are all over it. Garo took super good care of me and went above & beyond to get me everything I needed and explored all my options. It's hard to get good service in LA in general, especially when it comes to cars. But these guys are solid. read more

I bought a car here on a Saturday and that following Thursday, it stalled. They took it back to "be fixed" and they never did shit. I was young and super excited to finally have a car...i should of gotten my money back but i bit my tongue and i was so stupid to do so. I have had so many problems since i got this car. I had to go take my car to the actual manufacturing dealer and have them fix it. They asked me "you're new 2016 car...is crap, you bought a lemon, you need a new transmission." by the time i knew this, it was over 6 months so i couldn't call a lawyer to sue. Since day one i should of just got my money back. The key they gave me is $250, they gave it to me with the trunk opener not working and the key falling apart. I just found out today that they took the spare that the car came with. This is honestly the worst "dealership" ever. My sibli told me i shouldn't go there...after she bought a "GT-R"...she found out they lied, it wasn't even a GT-R, she found out soon enough to get her money back. DO NOT BUY FROM THEM, YOU WILL REGRET IT!!!! In response to their Rep: i bought the car from you guys. You guys sold me a crappy car. Again, you sold me a car with a broken key, terrible transmission. A code has been coming up since the first week i bought the car and finally found out the transmission needed to be replaced. Before selling a vehicle you should make sure no codes come up that are alarming. Then when i went back to trade it in, you told me my car is only worth 4K....i went to two other places and my car is worth 7500..so we're you just going to pocket the other 3500 and tell me I'm upside down more...you guys are a joke. read more

I bought a car here about 12 years ago with my mom and i just sold that explore 2018 that says alot for the condition of the car ...anyway these people have been nothing but great to me and my family ....Alen Kay financial manager help me this time read more

Karplus Warehouse - My upgrade 2017 explore - Used Car Dealers Near Me - Pacoima, California

We just got our 2011 Camry. Mr. Lon Aquino ( sales manager) and Ahmir (sales rep) are so helpful and friendly. Mr. Aquino gave us a great deal and additional warranties. Shoutout to all Filipino peeps! If you're looking for used car KARPLUS WAREHOUSE is you're place to be and ask for Lon Aquino. Two thumbs up for that man. read more

I was about to purchase a vehicle from this dealer. I was pre-approved by CapitalOne and they had a vehicle that I wanted in stock. The salesman thought it was funny to play games with the price and in doing so, he lost a sale. Good luck to anyone trying to buy a car from these guys. read more

This was such a good experience I had to write my first official yelp review. I worked with Joel, and he helped me out with an awesome deal. I thought I might be coming in to buy a new camry, never expected that I'd be able to afford such a huge step up. Other places say that they have easy financing, but this place made it a breeze. Nothing but love for these guys, if you want to find a good deal and awesome people, come here please you won't regret it! read more

Karplus Warehouse - My new whip - Used Car Dealers Near Me - Pacoima, California

Went to this place a couple days ago and i was interested in a 2013 Ford F150 4x4 with the 5.0. They only wanted $22,999 with 50k miles, i rushed down there from Hesperia, CA to see it and possibly buy the truck. The customer service was nice at first, i went inside to talk to Renee a salesman. He went and got the keys to go show me the truck. He then gave me the keyes and told me to look at it and start it up as he went to help someone real quick. I started it up and the truck felt like it was misfiring slightly, i was like that was weird? So i went to pop the hood to see the engine and when i opened the hood i couldnt believe what i was seeing! The entire fram and basically everything that was metal was so rusted that when i went to touch it it flaked off... I was so distraught. I then looked under the car and ever leaf spring was so rusted. The front shock bushings were split and coming out through the coil springs. Then he came back and was like do you like the truck.... SERIOUSLY?! I was like its so rusted! I was like here look and he said " Im not a mechanic i dont care". I then was like ok heres the keyes. I wouldnt pay for this truck even at half price. The neighboorhood is ghetto and dirty around them that it just makes you feel uncomfortable. BASICALLY OVERPRICED/ HALF BAKED CARS! BUYER BEWARE, i wish i would have took pictures to show you guys. Please dont buy from these crooks. read more

Karplus Warehouse - Used Car Dealers Near Me - Pacoima, California

Experience was terrible, extremely unprofessional sales men, rude and an over all very shady place. Cars were disgusting and dirty and a lot of cars smells like cigarettes. Kept trying to charge options that were unnecessary. Very unhappy with my visit. read more

I went to this place and the front people were really helpful and nice.. until I got inside to meet the actual salesmen. They were really busy and did not take care of me well. It seems as though they didnt really wanted to deal with me and my questions.. I had 14,500 in cash about to buy the car. Because they were so rude, I just left.. please know what they say on the internet is totally different, once you meet the salesmen they will try to rip you off... they tried to give me a 7.9 APR with my credit score being 754.. lol read more

Stay away from this place people! They're scam! Prices go up from 15k to 21k just like that!

Karplus is a GREAT place to shop for & purchase an automobile. Allen Khalili in finance is a sweet guy and an absolute Pro! My sales guy, Mr. Chavez was super nice and helpful without being too pushy. The selection of beautiful luxury vehicles is outstanding! From Maserati to Chevy Camero Lt & SS. Whatever you buy, it'll be a stunner! read more