Juan Was such a helpful person, really friendly made my process of Getting the car I wanted, so Simple and Exited to drive off w my new car ! Good customer service read more

Do not come to this horrible place, they will try and rip you off with crazy hidden fees, they won't honor the prices they advertise and are just plain rude. read more

Big scammers, they will try to fool you in your face and make up anything to squeeze every single penny out of your pocket, suddenly I felt for it, I realize it when it was too late, apparently the sales manager had agreed to lower my payments and the apr, we processed with the paper work and all of the sudden apr was increased, I asked him for the previous one were he had agreed, he only give a two options either proceed or proceed, he got mad and scream at me like It was for free or something when I'm the one paying, thanks to my ignorance this dude is eating, on top of that they give a broken key. I'll keep this post updating till I get justice for a broken key!!! read more

This is a horrible place to purchase a car from. I did get an okay deal on a Prius, but if I could do it all over again I would pay more money and go elsewhere. First, the cars are all repossessed vehicles. If it's dirty, you're driving away with a dirty car. They bald face told me the car would be "detailed" while we do the paperwork. They did not detail it. It was filthy and smelled like crazy chemicals that gave me a headache. I have to add that I was "helped" by a man with a mustache who was a total jerk. He was happy to take our money, but had a distinct sense of entitlement. Dude, you sell cars. Chill out. I asked for the CARFAX report. Mustache man brought it over, said it had a clean title, yada yada. Didn't mention that the bumper had been replaced- it actually looks like it's going to fall off any second. So now I have to shell out more money to fix my "new" car. I would consider upgrading this review if they reach out to handle that- will keep you guys updated. One GOOD thing: I requested newer tires since the ones on the car were bald, so they put newer tires. Not new, but newer. For that, they earned a star. Anyway, back to me buying a filthy car with dirty headlights. The next day, I called them to give them the opportunity to make it right. They asked me to bring the car in and I explained in detail (to the man with the mustache) what they would need to do to fix it. You can tell he was not pleased and said it would take about 45 minutes. 45 minutes later, another very rude man comes up to me DEMANDING to know why I brought the car in. I frustratingly asked why he was being so rude, which only prompted him to speak louder and with more sass. I relayed to him what the I ALREADY explained to the guy with the mustache. He said it WOULD TAKE ANOTHER 45 MINUTES. An hour and a half later, they brought back the Prius with cleaned headlights. Nothing done inside. Smelled of chemical death. If you want to feel like a total ass, buy a car from these guys then give them the opportunity to make it right. The first guy that helped me, Eli, asked if I would mention his name and please give him 5 stars. Sorry, Eli. I wish I could give you 5 stars, but unfortunately, we were treated like garbage at every turn. Please tell your chemical-happy detail man he was mentioned on yelp. I hope he is satisfied with himself. read more

John, Elias, and Lon were all very helpful in selecting my truck. Friendly service and they will all work with you carefully to get the right deal. I honestly feel really good about my purchase with how they broke down the financing payments. read more

Eli landaverde was excellent made the purchase process very easy thanks again. Got the exact car we needed and all worked out thanks

I purchased a used 2007 F-150 from Karplus Warehouse in Pacoima, CA on 11/21/22. After driving it less than 100 miles it overheated. My mechanic found it was a broken head gasket, which pre-dates the date the truck was purchased. I have contacted the seller and they refuse to assist, instead offering for me to spend MORE money there having their service dept fix the truck they sold me broken. read more

Lon was extremely helpful in helping me finance my first vehicle. He easily explained the process of everything to me as it was my first time purchasing a car. With him everything went through smoothly. As to all the other employees luis especially, they were all extremely helpful and nice. I was not afraid to ask any questions since the setting was very comfortable. Overall I had a great experience and would definitely recommend. read more

People who work here are very nice. Would recommend this place to anyone looking to buy or finance a car. Good deals. Lon Aquino is so handsome and so funny. And OG is for real. Mr. Chavez is awesome slay read more

This place is a complete joke! I went to buy a VW that was listed at $11,497 on Cars.com and Autotrader, but the dealership tried do tell me the price was actually $14,497 because that's the price they had on their website AND beyond that they added "mandatory" extras like door edge guards that brought the price to $15,597 PLUS tax/title/tags. Not only is this a rip off, it's called "bait and switch" and it's illegal. read more

Karplus Warehouse - Here's the asking price as listed on cars.com. The dealership refused to honor this price. - Used Car Dealers Near Me - Pacoima, California

Juan had a great hook up especially the internet prices, took the trade in and good values of you look

the guys were amazing. Sergio made my car buying experience easy. He was patient answered all my questions. I was set on a car but still wanted to know about other cars. He was able to give me real time answers. The finance department was amazing. Got me a low monthly payment. Down payment was in my budget. they didn't try and force me to pay me. I would definitely recommend. Go see my guys at Karplus read more

We got our first car from Karplus Warehouse. Everyone in their office is so helpful, and they made sure that we were being assisted well. The process was really smooth, and we got the car the same day. I appreciate the assistance of Mr. Lon, Santos, and Michael. read more

I read some of the reviews and was skeptical but I said let me check them out because not all reviews are legit reasons to give a business one star in my opinion. I found this car listed on CarGurus and they sent me a copy of the carfax. This was the lowest priced Cayman in the Nation and had a excellent service record! I did get the out the door price and was like great all the add-ons. So I called a buddy of mine that is a car salesman at a large dealer. He said the price was good because even his dealer is known for add on accessories to make profit. Eduardo at Karplus was very responsive and connected me with Marcos. I met with Marcos at the dealer and said here's the car wanna drive it? I went for a road test with Marcos and quickly decided I'm buying this car. Marcos was the nicest guy I've met at a dealership. We negotiated a bit and boom a deal was made. I drove off the lot in about 3 hours. That's a record for me when buying a car. I'm SO happy with this car! Special thanks to Hooman in finance. He has been the finance person I've worked with. Thanks to the manager i believe his name is Eliazar. Thanks Karplus, I'll be back for future cars. I was compelled to write a good review because people are quick to complain but hardly ever write something positive. read more

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Juan helped me to finance a Tesla for my wife today. Thank you very much Juan, I had a budget and we stayed in it - 100% recommended no pressure environment. read more

Yikes. I'm speechless this place has ruined my credit and so much more. It's been 2 years since I bought a car from them and ever since I been experiencing very odd car problems and let me just say that it's not just car problems but I will just leave it at that. Please don't buy your car here! Pls don't. read more

Just got my Porsche Macan , and everyone was so lovely. Lon was especially helpful and was able to get me into my car the same day, take a visit and check out the lot and get a car read more

I had the pleasure of working with Juan in sales. The process of purchasing my vehicle went smooth and fast! I definitely recommend contacting Juan if you're interested in purchasing from Karplus. read more

The entire team was super helpful worked very hard together to help met get just the perfect convertible that I wanted. I looked at literally hundreds of cars on line.When I found the one I wanted in their inventory the whole teamed in to help make the deal come together. The finance dept. was also great! Fair prices great service.I recommend them! James Frame read more

I worked with Eli to pick up a used Land Rover. I highly recommend Eli as your guy here. He lets you spend as much time as you need with the cars without asking too much and buzzing around you. He is very helpful and worked with me on my needs! read more

karplus warehouse is a car lemon dealership selling cargo van and cars that only run until, you leave the dealership. please please go to another car dealership because, you will lose all your finances fixings the vehicle you purchased. read more

I bought a ranger rover in July 2022 Two weeks later I started having problems with the car, I called Karplus and they told me to call the service department they deal with ,so I drove to los Angeles to take the car, I live in San Diego, and once I get there service guy tells me it will take about 2 weeks and it's about to be October and I have not got the car back, I've gotten 2 loaner cars from karplus and both broke down The first one cause me to miss an important appointment and I've paid tickets and I told them about it They did not car, I've have called Numerous of times about my car To managers I've sent emails they don't care, now I've missed 3 days of work because of second loaner breaking down I would not recommend this establishment to buy a car They don't care about the The customers I've talked to Orlando,Edward Mostly to service manger that sold me the car , Eleazar Chavez Has returned few calls but does get nothing done, the situation has caused me lots of stress As of yesterday, I told them to pick up their loaner car which was not working Now I have no car but I didn't want to deal with them any longer and the cars that keep breaking down, I will definitely Be reporting them to the better business bureau, manager said I would have my car by Friday one day before the first of October yet been in there since July ,guaranteed I will not have my car back and I'm here paying for the car and insurance and don't have to enjoy it Do your homework before buying a car from them Please have it checked out, I would not want anyone to go through what I'm going through with them, very unprofessional when dealing with customers. Elizabeth Rodriguez) Chula Vista California. read more

If the conditions of their vehicles indicates the way they do business, don't go here! We were initially excited to check out a vehicle here but upon arrival it felt like we were an annoyance to them. We ended up speaking with 3 different sales people; were able to look at the vehicles we wanted to but each vehicle was SO DIRTY! Though the outsides looked ok, inside there was Food trash all over, used gloves, debris everywhere... It seemed as though they had purchased vehicles from auction and didn't do a thing to them before putting them on the market again. Had also left some messages but they don't return calls... Needless to say, didn't purchase a vehicle and won't be going there again. read more

Michael Calderon at Karplus Warehouse was extremely helpful,made us feel welcomed with his patience and willingness let us see the cars we were interested in, also knowledgeable and along side with us throughout the process. Had a great experience thanks to him and Javier. They closed the deal for us on a car me and my wife had our hearts set on.i recommend Karplus and Michael Calderon if you guys are looking for a car read more

I received an email to leave a review, and I'm happy to oblige. Fiddy bucks, here I come! I was looking for a SUV for my family. And they had one! I called eager to buy. I was ready to buy that day. I was desperate. Clearly, they aren't desperate to make a sale. The man I spoke on the phone with was confused when I called. I think he forgot he was working. He said he was going to do some research for me and get back to me. He never did. I called again and he said he had found some. Yet didn't call? I asked for more info on those. He said he wanted to keep looking so he can have a bigger list and call me. Did he? No. Did I call? No. Instead, I just went that day to autonation ford, handed them the check and drove off with my car. Let's try to upgrade employees. Maybe that'll fix it. read more

Eli ,ben and javier they help me a lot ,i extremely recommend , very nice play to come and buy a car.

well were at barely at 99k miles the SUV is pretty much undrive-able at this point.. Frequent check engine lights, stall outs, emissions related. remember this has been an issue since getting it... since getting it, it has stalled out 7 times.. also weird low speed jolt cutout lerch from autostop it's been doing this since getting it.. it happened while going 50MPH before too mostly stall out at lower speed. it's going to require 5,000$ in repairs for a suv barely worth $6,000 $4,200 for a new hybrid battery and $800 for a transmission pump as well as 500$ in parts I all ready spent .. don't waste your money here they freaken screw us over with a garbage suv.. so i spent $13,000 to use a car for 15,000 miles I could have rented a Lamborghini for 13,000$ for a year.. don't waste your money here I urge you NOT to take a chance buying here. All the 5 star reviews are probably fake reviews.. I mean they SOLD A 6,500 pound SUV with faulty brakes why take a chance with your safety.. maybe you have a kid in the car.. and don't want to crash into the car in front of you or hurt others because they sell cars/suvs with faulty brakes? these people a scum.. I'm really scared to drive it, as it had all ready stalled out 3 times this month..... SUV un-driveable read more

I wanted to take a moment to write about my amazing experience at this dealership. I found the car I've really wanted online when I searched for it it was for sale at KarPlus in Pacoima. The car was on a Veterans Day offer sale. I called and Michael Calderon was the man who helped me he was very nice, communicative and informative. We set up an appointment the very same day and we got there he greeted us with a big smile and good vibes. We test drove my car and immediately fell in love! We said we wanted to see if the numbers were going to work because I was on a tight budget. We then spoke with Elezear Chavez very pleasant kind and knowledgeable man who helped us with making the numbers work and closing the deal. In the end I got an incredible deal! Just want to say God made it happen for me and Michael and Elezear were like the angels he sent. I'm truly grateful for everything and the customer service we experienced was the best! They have a huge selection of vehicles we are definitely coming back to Karplus Warehouse and I strongly recommend it! read more

Great selection of cars and good accommodation from the representatives. I got Elizabeth who I go to.

Beware KaraPlus may installs options and does not include them in the online price. To beat a possible bait and switch, just call the manager and ask for an "out the door" price before making a trip. It may take a few calls to get an actual manager on the phone. Stay diligent and vigilant my friends. Looks like there are some good buys but not for me! read more

Here at the dealership with Kobe and Richard and karplus family they worked out a great deal with all the accessories and purchased price plus they activated the Theft patrol which is a great option. I am grateful coming 2 hrs away will recommend all family and friends read more

Where do I begin? Let's start with them advertising the car we were looking at on Cars.com twice, but at two different prices (photos provided). We call up there to get the "out the door" price since we weren't planning on financing it, but the guy on the phone was unable to get that for us. He said the manager would call us back with it (they didn't). Reluctantly, we decided to drive the nearly 30 miles to see/drive it and talk to someone in person anyway. When we get there, we learn that it's not just a used car lot, it's a repossessed auto sale lot that has to get everything OK'd by the bank. After walking around, we noticed the cars weren't well taken care of. Some were dirty on the inside, several had flat tires, and *drumroll* the car that is advertised not once, but twice, conveniently wasn't on THAT lot. It was on a separate lot that was closed. Still, we decided to talk with the salesperson (that doubled as the painter who was trying to "slap lipstick on a pig" inside the run-down building) about the "out the door" price...which was a complete joke, by the way. First, they started with the higher advertised price (obviously), then added the expected taxes and registration fees, and finally, like others have mentioned, added the $1500 anti-theft feature that they supposedly put on ALL of their vehicles. When we showed them the advertised price that was $1000 cheaper, they redid the math, but conveniently added an additional $655 for some other anti-theft type feature that he said they forgot to add in the first quoted price. I called him out on that and he said "oh, they forgot on the first one." I said that they should have forgotten on the 2nd one too since it wasn't in the original quote. It makes them look like they're trying to make a shady deal by adding on extras. Lastly, we gave them our cash offer, they declined, so we left. No sweat off our backs. Personally, I think we may have dodged a bullet. If they're that shady before the sale, no telling the condition the car is really in after the sale. read more

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Eli, Sia, gave my dad and I an excellent service and amazing deals on our purchase. I will be coming here from now on on future purchases

How can I start they were very available even during the pandemic they worked with me (Jr) and (Hooman) we're very eager as well as myself to get me in the car I wanted my car runs great. They worked with my credit and were able to get me in with a bank that helped me to be able to get my car out I would highly recommend coming here for your next vehicle thank you Karplus read more

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I purchased a vehicle from KarPlus a year ago. I have avoided writing this article, but I am reminded everyday of how awful of a situation I was put in because of this dealership and have to say something. I purchased a 2012 Mitsubishi MiEV, a fully electric vehicle. It was listed for about $10,000. I talked them down a $1,000 because it's tiny, only goes 60 miles to a full charge, and it's over 10 years old. Even then, I was definitely over paying. When I was filling out the paperwork I noticed even though they agreed to lower the cost by $1,000, it hadn't been adjusted on the paperwork. I pointed it out and they said "Oops, we'll fix that,". That should've been the first red flag. My car loan still ended up being $11,000 even though I put $1,000 down - not sure if that was just taxes adding up or what, but pretty steep for what I got. After a couple weeks of driving the car and tracking the milage - I come to learn the car does not go 60 miles to a full charge. It goes 35 on a good day. Best day ever would be 40, but some days I'm only able to go 20 miles to a full charge and it takes 8 HOURS TO CHARGE. I hesitate to bring the car back because I take blame in not doing enough research - but still, there's no way I could've known that it wouldn't go 60 miles unless I had it for at least a few days (Which I would've had to pay for). I know it's a car dealers job to get people to spend the most amount of money possible, I understand that I just got a realllllyyyyy bad deal. The part that is making me write this review, is that when I came back to attempt to trade in the vehicle, I was told my car is actually only worth $2,000-$3,000 about 5 months later. Meanwhile they have the SAME exact car on the lot listed for $7,500 !! So basically it's worth $10,000 when it's in their favor, but it's only worth $3,000 when it's in my hands. I just felt so scammed. Some days the car only goes up to 40 miles per hour on the highway... it's soooo dangerous. I can't believe I'm stuck having to pay for this for the next 5 years and it doesn't even get me from point A to point B safely. So disappointing. I would not trust the people that work here to sell you a reliable car for a good price. read more

This was my first time buying a car from anything but a typical car dealer. This is not typical. Their inventory consists mostly of vehicles from auction, largely repo and cars from wholesale from recalls and lemon law and salvage titles. So it's not exactly like a regular showroom or lot. Huge mix of brands and vehicle types... it looks like an airport or shopping mall parking lot. But ultimately, I'm pleased with the deal I got... but it wasn't easy. The prices advertised online are way way way different from the ones that the manager will try to stick you with, and then try to make you feel like you've done something wrong for objecting to their 50% markup. If you go, be ready to stand your ground. My sales people, Elizabeth and Eli were fantastic. I really enjoyed the sales people. But the "closer" and that process is ugly, it's battle; but if you can both compromise and come to a deal, you will come to a good price for both parties. I'm very happy with the car, happy with my sales people, just disappointed that the process is combative with the closer. Everyone else was great, the guys who run the numbers and the finance, and I'm happy with how the car was cleaned and prepared for delivery. Ultimately, from the time I entered the lot, test drove, did paperwork, and was on the road, it was only about three hours; not bad. We'll see how the car holds up, and hopefully this is a place I will do business again. I liked my sales people. read more

I was in the market for a cargo van where i found karplus through internet search. I had a very pleasant experience dealing with the whole crew, from salesman Eli to finance guy Javier, even met the owner and had a chat! They gave me a good deal and an hour later i drove away with the van i intended to buy. I definitely recommend these guys and happily give them a 5 star review! read more

They were so helpful and I managed to get a new car with ease. I learned many things and got out rather quickly! So, thank you so much especially thankful to John who made this process super easy!! I love the car and love how amazing everyone was!! Thanks a ton!! read more

Went smooth, everyone was very nice especially elizabeth and eli, no issues got a good price on my company's first work van.

Just picked up a q50! Really beautiful car drives amazing shout out to Luis he helped me out with the purchase and test drive. Luis was very helpful and attentive would recommend coming in if you want good deals on cars and good customer service drove it off the lot the same day read more