Nate was great aqua clear is really good and attentive…read more Would recommend Nate and Aqua clear to anyone

My jacuzzi was not heating up and Steven came and fixed everything including helping me reconnect…read moremy app which had also gotten disconnected. While trouble shooting these issues he also discovered a leak which will be fixed after a part is ordered. Steven was polite and informative. Great service!

Great job and very professional. They used the correct parts and had the job done very quickly…read more Will use again.

Quick and easy. Reasonable quotes. They replaced my failed Paramont UV2 sanitizer with a Pentair…read moreIC40+ salt water generator

Initially had a negative experience with another pool company and switched to Pristine Pools. The…read moredifference was night and day. They are great at communicating, are consistent on when they come to service the pool and are very friendly.

Such great service. I called looking for a service this company does not provide. They led me…read morethrough the process of what I needed and then called back a week later with a referral! Teanette even apologized for being delayed in responding. And I am not a paying customer of theirs, just asking for info. I can only imagine what they do for their paying customers. If we abandon our mission to take care of the pool ourselves, I will call Austin Pristine Pools.

We are so pleased with our pool pump repair, by Graham, with Prime Pools…read more He is so knowledgeable and was able to fix a pump, in one visit. We are so pleased to have found such a wonderful, smart, kind, skilled technician!

The General Manager, Stephen came out to visit, apologize, and rectify the issue that occurred in…read moreMay in which I was charged for a chlorine wash that didn't occur, and a filter clean that resulted in a huge mess. He offered a full refund and a free pool cleaning service and chemical balance. A rep came today to clean and balance the chemicals.

If you need your pool serviced you can stop looking. Jonathan has been terrific for our pool and…read morehas kept it in great shape! We purchased our house about 3 years ago and tried taking care of our pool by ourselves in the beginning. That was a mistake and made us basically not use our pool. After we hired Jonathan we are able to use it all season. Don't use a big pool company for your pool service, use a local small business. Great communication and will actually explain the process if you want to hear about.

I feel so lucky that we found Jonathan to take care of our pool! He is very communicative,…read moreprofessional, and helpful, on top of keeping our pool clean and looking great. This is our first house with a pool so we knew very little about the equipment and cleaning process. He always lets me know what's going on and even helps me over the phone or FaceTime if necessary (like trying to shut things off during the freeze). I am so glad we have him instead of a company who might send different people to work on our pool or not be available if I have a question. He is also very on top of what we need to fix/adjust/replace to keep things running well and looking good, and he makes recommendations on how to address the issues. He has made having a pool and keeping it clean not a burden at all. I am a very happy client and highly recommend him to anyone looking for top notch pool service!

Freedom Pools - Pool Cleaning Review (1/5)…read more I had my pool fully renovated in April 2024, investing over $23,000 in repairs. Following the renovation, I continued using the new brand "Freedom Pools," as Sandy was a part owner involved in my renovation project. I trusted the continuity would ensure quality -- I was wrong. Over the past two years, I've had to spend an additional $2,400+ in repairs from outside pool service representatives just to correct issues that Freedom Pools should have handled. There were stretches where my pool received no service for weeks at a time, leaving me to deal with problems that only compounded. I had surfaced the issues showing employees not coming for weeks at at time, while I still paid for service. To Sandy's credit, when I raised concerns and he finally responded, he acted to get service restored. I'll admit, I wrongfully held on, hoping he would make things right long-term. I continued making the wrong decision by maintaining my loyalty to Sandy and his team, giving them chance after chance. But here's the core problem: his team shows up for 8-10 minutes per visit - verified by cameras. That is simply not enough time to properly service and maintain a large and deep pool, especially one with a $23,000 renovation investment behind it. The work being done in those brief visits is surface-level at best. Getting leaves out and adding chemicals. Occasionally back-washing but not vacuuming or determining root cause issues. Today was the final straw after the fourth need to externally source and pay an external pool provider -- yet another event requiring an ad hoc service call, and yet another exorbitant charge ($800) from a repair service to fix what should have been caught and handled during routine maintenance. Looking back, I could have paid the right person a higher rate from the start and avoided all of this -- the headaches, the repeat repairs, and the thousands of dollars wasted trying to save a few bucks. Lesson learned. Bottom line: If you have a pool, don't cut corners on maintenance. Freedom Pools may seem affordable, but the lack of thorough service will cost you far more in the long run.

Freedom Pools offers quality installations using quality materials!…read more When you contact them request the best pool finish available on the market by name "Wet Edge Technologies"

Matt, Sean, and Andrew are the best! They're knowledgeable, kind, and always take the time to walk…read moreyou through everything so you feel confident and informed. They transformed our pool from something that was in rough shape into something beautiful. Couldn't recommend them more!!

Drew was so easy to work with and they were very speedy and getting me quick service for my pool…read morethat needed it. Their team are professional and punctual and great at communicating with you. I really enjoy working with them. I think they are a great value for the service as well.