I absolutely love it here! The food, drinks, and sometimes live music are all reasons why I love it. They have dine in or takeout; I usually get out of work after 6 so it's nice they take reservations. The drinks are strong but most of them taste like juice which is definitely something that I look for in a drink. As for the food there's a perfect mix of Chinese classics and Japanese food. read more

Tasty appetizers. The chef brought us out a new appetizer and it was scrumptious. The only draw back was that they let a woman go table to table trying to sell Avon, interrupting patrons dinners. Very odd. read more

Every once in a while one can discover a gem-in-the-rough. That's exactly what I found at Karma. The most important thing, the food, was great. Where some Asian restaurants fail, Karma excels. Food was freshly prepared with very good ingredients and taste was not too spicy or salty. Secondary, is the way the place is decorated - but there was no compromise in that area. Karma has very tasteful and elegant decor comparable to the finest restaurants in Boston. I want to keep this review short, so for the rest of the things that make are pleasurable experience: service, cleanliness, and price - those were all above expectations. The price was not unreasonable; neither high nor low, but worth the price for the experience. Waiter service was exceptional (thanks for the recommendation for the duck appetizer), and thanks for not hovering over me asking, "so, how's everything". If I don't like it I'll tell ya! The only criticism, and probably because the restaurant was busy, the main dish took a while (about 15 min) to get, but worth the wait. I look forward to my next visit to try the next item on the menu - especially the sushi! read more

Great food quality and taste. I got take out there and also did the brunch buffet on Sunday and was not disappointed by either. The buffet is limited in choice but the quality of what they put out there is that of take out unlike other places that skimp on buffet quality versus the take out. read more

Dropping a few stars for service. The waitresses are so rude. When asked about the difference between small and large sake she said " one is small and one is large". Ok you want to play...game on...review updated to reflect service. read more

Delicious! Love the snow mountain sushi. Staff is always great- attentive and professional.

I went twice for lunch. One time we ordered sushi from the menus, nothing was special, it was ok, the service was fine. The next time I went there I tried the buffet, it was horrible, there was almost nothing in the dishes, it didn't look appealing at all, the service wasn't that great either, the buffet lady was on her cell phone all the time pretending not noticing the empty dishes in the buffet. read more

Delicious! Tried lots of different options and all great. The Duck Bao Buns and Volcano Maki highly recommended!!!

Complete rip off! Overall, quality was great and I never complain about price for great sushi but their rolls were SO small and had scraps of sushi in them. So cheap and a complete rip off. I would recommend Bamboo in Westford, Thyme in Andover OR Feng Shui in Chelmsford OVER Karma. Way better value for what you pay. I literally ate 3 rolls and left unfulfilled and had to make something else to eat when I got home. read more

Worst service I have ever received. The waitress counted the tip we left in front of us and complained until we gave her a bigger tip. She kept begging us for a larger tip and I will never go again. read more

3rd time at Karma and I must say these dishes are pretty big so the price is quite reasonable. Our waitress was really nice and very knowledgeable of the menu as usual. She told us about their specials for the night and I ended up ordering the salmon cevichi this time. ABSOLUTE MUST TRY! My fusion tastebuds were blown. It was great service for a busy Saturday night and the live music was nice to have in the background. I have not had a chance to sit at the bar, but it looks lovely. I was very impressed with how attentive our waitress was to how we were enjoying everything and although there was a slight language barrier we managed to have a few laughs. Overall I think this place is totally great for only being open a month and I hope more people give them a chance and get to have the experience we have had! read more

Great servers, clientel, and drink makers. Meticulous presentation, beautiful atmosphere, and quality cocktails make for an easy, enjoyable night out. Also, Tuna Tacos! read more

I ordered takeout, but after seeing the decor i wished that I had dined in - the place has a beautiful ambience. My husband and I ordered 4 maki rolls, all of which were delicious. The prices were a little high for takeout, but it was worth it for good sushi in Andover. I'll be honest, it wasn't the best sushi I've ever had, but Karma is close to home, has an interesting and extensive menu, and the presentation was perfect. I'll definitely be a return customer! read more

Tried to get a receipt and called in. I was greeted by a person who was rude and refused to give out the name of the manager. I was trying to get a second copy of a receipt a lost. I gave her the credit card last 4 digits, date, and amount. I asked for the manager's name and she simply hang up on me. She was unprofessional and yelled at me before hanging up. read more

Had lunch with my husband and my son. Being a Chinese, I have to say the choice of Chinese food for the buffet was very limited and the taste was not that great either. The Sushi tasted pretty good, the only problem is there were only 3 kinds of rolls. My husband did not have buffet, he ordered Sushi, he said the Sushi was fresh and good quality. read more

Nice place. Went in for my birthday and the waiter was polite and courteous. I enjoyed the meal. Food was good. Too bad the wait staff is not getting enough patrons because of this virus thing. I feel for them. Coming from restaurant work myself earlier in my life. I recommend this place read more

We went here yesterday for Mother's Day. Service was attentive,food was very good. More important mom was happy.

Always great food, the sushi is fresh and inventive. Steamed dumplings are the best I've had. Can't wait for the bar to re-open and Friday night music! read more

Food is mediocre, on top of that found hair in my food. Will not be coming back that's for sure.

A very nice addition to the oftentimes anemic suburban restaurant scene. I'm usually not a fan of a mixed Asian menu but Karma makes it work. A warm neighborhood scene, attractive restaurant and bar, and smooth acoustic live music from Ed Antonelli. Welcome Karma! read more

Went there a few nights ago. Their volcano sushi is a MUST! A little bit spicy but it was delicious. They have really good dessert as well I got the ice cream thing (forgot what it's call) . Their drinks menu is ok. It's not that great but good food! read more

Buffet is certainly worth the money, but, the Chinese food is not filled often enough. The sushi is plentiful, but the other food is not. The lo mein has too much oil in it. I realize that they do not want to waste any leftover food, but this is a bufffet and everything should be full. If this was a sushi buffet only? I would say, it is really good. This is constructive criticism. Bamboo garden in Dedham has the very best one. Hopefully, management will make some changes. Replies welcome. read more

Absolutely delicious. Have been several times both to the Andover location as well as the one in Westford. My most recent visit was to the Andover location. The service at first was slow but once we got someone's attention there were no issues. The waiter was awesome. He brought us a amuse-bouche. I don't know what it was but it was delicious. We also had the Salmon Ceviche (ah-mazing), Karma Three Layers (YUM), Volcano Roll, and the Rainbow Special Maki. Chocolate cake for dessert. Looking forward to going back. read more

Overpriced, mediocre Chinese food. Lee Chen and Shun Ju have NOTHING to worry about. Location is prime, decor is really nice but the sushi was warm and mushy. read more

Tonight my friends and I received the worst service we have ever encountered. The whole time spent at Karma in Andover, our waitress was rude and disrespectful to us. She made us, as paying costumers, feel extremely uncomfortable as we ordered, ate, and paid. As we got our checks and proceeded to give her tip, she counted out our money then yelled at us for our "lack of tip." She stood over us as she complained about our 20% tip. On top of this, she was impatient and rude throughout the entire of our visit. She demanded appreciation and a larger tip for the bare minimum of work. Karma has lost four, once loyal costumers. read more

Always have great meals & apps when we go here. It's never been too busy which is good but that being said, sometimes we felt forgotten about. Still worth going- love their oysters! read more

Possibly the best pad thai I've ever had -- fluffy egg, perfectly cooked chicken, great spicing. Lovely duck bao buns as an appetizer. Excellent curbside drop-off service. read more

This is my favorite Chinese buffet, I love Sushi ( I know is Japanese) and this place , give you the best sushi on a buffet, I don't eat to much of the Chinese food here, because I indulge in sushi, but if you main interest is the Chinese you are in for a treat!! Highly recommended it!! read more

I've had a LOT of sushi all over the country and this is some of the BEST ever. Ask about specialty rolls. You're welcome!

Been here about 7 or 8 times. Great place for meat-lovers and vegetarians too. Service is usually good. Love their special sushi rolls. Ma Po Tofu, eggplant, and spinach dishes have been super as well as all of the shrimp dishes I've tried. There is such a big variety of dishes on the menu, this is my go-to place when choosing a restaurant for a group with tastes ranging from sophisticated and adventurous to those who like to stick to known entities. My only complaint is the noodle dishes which seem a little bland. Everything else has been super. read more

I've seen some of the other reviews commenting on the service and all I can say is that it has been great each time I've been there - busy but we were extremely well taken care of. And the food is great. Nice presentation and tasted excellent! Keep it up read more

Lunch bento box best meal for price, buffet is too muvh so i get the bento and it perfect :)

I was so excited to go out with my friends and I for dinner. We are a young bunch being around the age of 17 years old. I have ordered takeout from Karma many times and the sushi is amazing. Yet today when we sat down for dinner I was appalled by the service we received. We had a group of 8 and yes we are teenagers. I understand waiters and waitresses often have a stereotype for teenagers going out to dinner that we will not tip, be rude or messy etc. As soon as we sat down we were met with our server and there was no introduction of a hello or anything it was straight to ordering drink which is totally understandable I guess on a busy Friday night. We ordered our drinks and as soon as we did we were told by the waitress that we must all pay with one check. For teenagers this can be a bit difficult with the check being upwards of 250$ for one person to have to pay on one card. We asked to split the check into two with each side of the table having their own. We were told fine with an eye roll and proceeded to order our drinks. We then ordered our food with a very short attitude from our waitress. Constant attitude was given to us with no reason seeing we were trying to be as polite as possible. We then got our food and one of the Miso soups did not come. We decided to not worry about it and just wait to see if it would come on our check later seeing someone got a soup as it came w one of there meals so the person who ordered the soup that did not come just ate the one that came as another persons side. After we ate and got our check we noticed we were charged for the soup we did not order. We kindly told the waitress "excuse me I just wanted to let u know we did not get this Miso soup and there are two on our checks". The waitress then insisted that we got both soups and told us we were lying. We then told her we did not get both soups. She then went onto tell us she would go check the security cameras with a lot of attitude and prove that we did get the soups. We of course said "go for it" because we were positive we did not get the soup. Of course she came back and said "the manager said it was fine". She did not apologize for the attitude or the fact that she was going to check security cameras on us. Some of us then went to go to the bathroom and we're met with dirty looks from all of the staff in the back of the restaurant. I understand that no waitress wants to wait on teenagers. Yet this stereotype must end because this waitress took a 35$ tip because it was added onto our check forcibly and was still able to treat us with much disrespect. Very disappointed with our service. read more

Great service and the yellowtail kama was so good. The kids liked their food which was a plus. The hubby got to watch the game and they served an refreshing kale, apple, blueberry, lemon drizzle, salmon civiche. What was that crunch toasty crunch topping? It was the perfect balance of flavors and textures! read more

This restaurant is awesome. Atmosphere is warm; wait staff is friendly (Lilly Lin) was our server and the food was excellent. Even the martinis were great which one doesn't usually find in an Asian restaurant. We will definitely go back again soon. read more

Food was absolutely amazing! So fresh! Service was outstanding!! Tina was so helpful and very attentive, we loved her ! Will definitely be going back again soon! read more

Went here for the buffet. Was average in taste. Variety was lacking and the buffet was in the corner which seemed to create a bottleneck of patrons. Sushi rolls were probably the best part of the buffet. A la carte stuff might be better. read more

I've been here a couple day and it's meh. Sushi is kind of disappointing for how much you're paying for it. Inside is beautiful! Drinks are great! Service is okay. Had a waitress who was hanging over my shoulder when was trying to figure out her tip so that kind of turned me off. Overall i would go back here hit it wouldn't be in my top 5 choices. read more

By far best sushi restaurant around! Every time I go I like to try something new and haven't been disappointed. Food and service are great! My favorite sushi are the baked salmon maki and alligator maki. The orange peel, basal treasure and 5 star shrimp are amazing. The atmosphere is perfect for a date, lunch or dinner with family/friends, or even a business meeting. Its a beautiful restaurant and reasonably priced. Karma Westford was my first introduction to their delicious food years back. Its nice they have one in Andover now! read more

We had an excellent dinner. Fresh ingredients, great sushi, extensive menu, willing to make adjustments . Nice choices for kids . Will be back read more