1. Kar Company

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    Fontana, CA

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    Kar Company

    3.8 (4 reviews)
    Open • 10:00 am - 5:00 pm

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    4 months ago

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    6 months ago

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    Pacific Auto Center - Fontana - Purchased this 1-Owner 2020 F-150 Raptor with 18,788 miles on 6/30/2026 from an out-of-state dealership.

    Pacific Auto Center - Fontana

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    Over the past couple of days, my husband and I have been helping my daughter find a replacement…read morevehicle, and today we found an amazing deal at Pacific Auto in Fontana. The entire experience was smooth and stress-free. The customer service was exceptional, and Dominic went above and beyond to ensure every step of the purchase was handled with care. He was knowledgeable, patient, and incredibly helpful in completing the purchase of our daughters new vehicle. We truly appreciate the great service and highly recommend Pacific Auto in Fontana.

    Jr., the sales representative, is the ONLY reason this dealership got my business. He was…read moreattentive, helpful, and had a great attitude. The finance department nearly lost the sale and left me regretting giving this dealership my business. I drove nearly THREE HOURS from Ventura County and spent thousands of dollars purchasing a truck, only to have it handed over with the fuel gauge on E. When I asked them to fill the tank, they refused and offered $10 for gas. Ten dollars. After a purchase worth thousands, that felt like a slap in the face. This wasn't just about the gas. It was the dismissive response and complete lack of appreciation for my purchase. I made the trip, spent the money, and was ready to drive home--and they couldn't even send me off with fuel in the tank. Perhaps this review won't matter to HR or management, but it should matter to anyone considering spending their money here. In all my years of buying vehicles, this ranks among the worst customer service experiences I've had. The finance department brought me close to walking away from the entire deal. Without Jr., there would have been no sale. He earned my business. The finance department left me feeling like they couldn't care less once they had it.

    Kar Company - usedcardealers - Updated October 2026

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