Very, very helpful. Honored a warrantee that I had forgotten about. Jessica has a great attitude &…read moreis always willing to help. Be sure to ask for Jessica! I rate Old Town Tustin .

Had my first appointment with Dr. Darren Brown, he was professional, kind and thorough. His office…read morestaff was equally as kind. The office is located in a charming neighborhood with easy parking. I highly recommend this office to anyone looking for optometry services.

Dr. Bass is literally the best! I have been coming to him for years and enjoy his expertise,…read moreconversation and easygoing manner. His office staff are friendly, professional and knowledgeable. They have a wide array of glasses and contacts to choose from. High quality exam instruments. He has 2 offices - Orange and Westminster.

This is specifically for the front desk staff. The ladies here always make me feel welcome. They…read moreare very down to earth, friendly and professional. I never feel rushed and they are always willing to help with any questions.

I am honestly surprised at how this business is operating in California with such unprofessional…read moreservices. * Poor quality of glasses * Poor quality of service * Poor behavior from staff * Extreme time wasting -- I was kept waiting for 4 hours, as they repeatedly paused my process whenever a customer with cash walked in. This kind of treatment is unacceptable and shows a complete lack of professionalism.

I would rate this zero stars if I could , I took my mother to get her exam about a week ago the…read moredoctor was so rude to her employees she came out yelling at the two ladies who helped me and made them look " stupid " in front of other patients and I she should treat her employees more better if she needed to speak with them she should be doing that in private not in front of the patients my mother can't hear anymore she's 93 years old in a wheel chair her employees did the best they could with helping me out with my mom when it came down to the test they run before seeing the doctor not only was this doctor rude to her workers it was hard for my mother to use the bathroom this place is not suitable for a wheel chair and when I told her she seemed to not care horrible experience here I wish I would've gone to another office

Dr. Jenny S. Choi is an amazing optometrist. Several of my family members have been patients for…read moreover 20 years. Kind, patience, empathic and expertise are words that come to mind when I speak of Dr. Choi. Highly recommend.

I had an excellent experience at Sees 20/20 Optometry. Most places, including Costco, wouldn't work…read moreon my Gentle Monster frames (Kubo 01 Black and Kubo C1 White) because of their unique oversized shape, but Sees 20/20 was able to get both done perfectly. It took about two weeks, and they even provided me with two cases as well. Highly recommend -- thank you!!!

My family and I always have a great experience when we have our annual check up. The front desk…read morestaff is very kind, and we did not have to wait long. Dr. Elson is always thorough, patient, and answers all of our questions about our eye health. He even caught a medical eye problem with one of my sons that even an Opthamologist that we were seeing for many years did not mention to us! Because of Dr. Elson, we were able to get him to a Cornea specialist in time before his diagnosis progressed. His new office is so pretty and beautifully decorated! Highly recommend coming here!

I ordered new prescription lenses for existing sunglass frames. Four weeks later I stopped by to…read moresee status of my purchase. I was informed the lenses were no longer available as the distributor had stopped purchasing my frames. They asked if I would accept lenses from another provider. I said yes but wondered why they waited four weeks to ask. Two weeks later I was told my sunglasses were ready. Not, the lenses were not the mirrored ones I had ordered. Three weeks later for a grand total of nine weeks since ordering my sunglasses they are ready to pick up. I will pick them up in a half hour. Hope they are correct.

Rarely do I feel compelled to write a review about a doctor's office but I have been a patient of…read moreDr. Tran's for over 7 years! I originally picked this location because I lived across the street but have since been returning to this office because I enjoy the product selection. There's always a change in product which keeps me excited every time it's time for my annual check up. I recently moved away from Irvine but because I was unhappy with LensCrafters and Costco, I found myself driving all the way back here because of their service. Now it sounds pretty far fetched to think I'd drive over 70 miles just to try on different glasses. But what really prompted me to do it was Emily and her hospitality. She works at the front and has been a joy to work with every time I come in for a visit. Last week, I was particularly frustrated with my experience at LensCrafters. I seriously doubted their ability to provide me with a great deal AND they cost a significant amount more than other retailers. Having nobody else to turn to but my old doctor's office, I gave them a call 5 minutes before closing. Emily took the time to look up my account and prescription and provided me with their pricing with my insurance factored into it. That level of customer service alone was the very reason why I decided to drive back to Irvine to purchase my next set of glasses. She didn't have to stay on the phone after the office was closed, but she was happy to answer all of my questions and was so kind about it. Mind you, I could have gone to Costco and paid significantly less without even using my insurance but I was so grateful for her help that I was eager for this office to receive my business for another year. Upon arriving, I was so shocked by the variety of frames available. It was my first time seeing Fendi, Prada, and even Loewe there. Notable mentions include Gucci, Persol, Oliver Peoples, and Cartier. Emily took the time to consult my decisions and even assisted in finding me cheaper alternatives that fit my face shape better. Of course, we ended up with the most expensive frames, but that was on me and certainly not on her. I really appreciated the non-sales aspect of it because at LensCrafters they wouldn't even let me see their non-designer collection because they just wanted me to buy the most expensive frames... a little service goes a long way! I'm extremely happy with my service as I have been for the last 7 years. While I can't promise I'll continually return since I live way further than down the street, it's nice to know that even though I'm not in Irvine anymore, they continue to elevate their product and their service year after year. Thank you!! (5/50--2024)

This place is absolutely the worst place I've ever been to in my life. I took my glasses in to get…read morethem adjusted and they fried my lenses. This was absolute negligence. They took my glasses to the back and bent the entire front of the frame, burnt my lenses so bad she thought it was dirty and kept trying to clean it. I've never had someone in my 20 years of having glasses bend the front part of the frame so aggressively either. EDIT: After going to another eye doctor, I've been told it's likely they were being lazy, did not remove the lenses while heating the front of the frame which isn't common practice, and now the anti reflective coating is burnt.

Most of the reviews you see are for Dr Moeser but this review is specifically for Dr Lopez who I…read moresaw and will give him 5 stars no question I recently visited Tustin Optometry for a routine eye exam and my experience was great. Scheduling was convenient and location is great with easy parking. Dr Lopez saw me right on time, very patient and discussed my eye health history in great detail. He is ofc very experienced but at the same time very approachable. The assistant staff is extremely helpful with pre-exam tests plus scheduling changes. I also got some good advice ordering new prescription lenses via my insurance. I will update this review for completeness once I receive my prescription lenses. But for now, I am certainly glad I have this option in Tustin versus driving miles in traffic to either Irvine or Newport Beach.

I needed a new optometrist and this was close to my virtual office. The doctor and all of the staff…read moremembers were nice and friendly and very efficient. I don't have vision insurance but what I paid out of pocket was reasonable. The first prescription the doctor gave me was not filled properly at Costco so he had to redo the prescription. And when he had to see me a second time he did not charge me. Eventually we got it all sorted and everything is as it should be. The staff here is very nice and friendly. And I will definitely come back here in a year's time.

Dr Grichine and Staff are the BEST! They have always shown me the utmost respect and courtesy. Top…read moreShelf!

THOROUGH! Love Dr. G she is amazing! Great customer service…read moreand eye exam was like no other I have ever experienced. All my questions were answered. After examination by Dr. G. she fit me with these orange framed tester lenses to see what I will receive with prescribed lenses to make sure I know what I'm getting in the prescription!!! Love this feature! Office was clean and all of the office staff were warm and welcoming. It's a one-stop shop too. Nelson helped me pick out the perfect frames for my glasses. Love, love, love this place. Wish I came here years ago. Its so close to home and I can't wait to get my new pair of glasses. Consider this place rather than going to Costco or HMO medical group that provides eye exams. This visit was totally worth my time.