Customer appreciation day! I came late and missed out on the goodie bags. I love this location…read morebecause parking is much easier than the Glendale location. They had drinks and chips on this special day in the year! Lots of cute animals: poultry, pot belly pigs, lion head rabbits, chinchilla and guinea pigs. They had dogs and cats and they also had kittens that needed rehoming for $50. They had a 25 percent off coupon and it used it for pine kitty litter. Wet cat food was bogo! One vendor had one cat treat sample left and gave it to me. Happy birthday, Pratt's!

It was smelly belly! Also, it just seemed sad in there. "The animals get touched and groped all day…read moreby kids and screamed at" - a quote from my friend who went with me, it was sad. It just felt unethical all throughout. All of the animals had really small spaces. The birds in the store were shreeking and pulling out their feathers which is a sign of stress/boredom...very sad. I would not want to become a Pratt's Pet. The only reason why I gave 2 stars instead of 1 is that at least it was like a free petting zoo! I did not touch any animals though because I do not want rabies and/or covid. Anyway so look at this other photo that I posted, it's the owner's response to a negative review!! Guys, look at how WILD this behavior is from the owner!! Oh my god!! So aggressive...this is in response to a completely fair negative review! It's like North Korea how they punish your family for generations! So terrible and authoritarianism/totalitarianism.

Always A+ service and friendly atmosphere! Prices are reasonable and the staff is educated and…read morewilling to help. Never a bad visit to the stock shop!

I've been going here for many years . I remember my mother taking me as a little girl back when…read morethere wasn't anything else around it. It was in the middle of nowhere.. or at least that's what my childhood memory is of it. Since then everything has grown up around it. Now it's in the middle of the city. Sadly. For a while I had all kinds of backyard critters. Sucks chickens goats. Miniature horses . Pigs, I was spending a lot of time there for animal food. I'm about ready to visit again this week. I've decided it's time to get a few chickens again

This place is OUTSTANDING! I'm so happy I found a place that actually cares about dogs and their…read moreowners concerns. Apparently they got new owners, but that was before I found it. The owner I spoke with was super knowledgeable and incredibly friendly. (Even my Beagle liked him and she's normally shy with new people. She actually gets excited to go get washed now, its pretty funny) It's so hard nowadays to find people who offer genuine customer service, but Kimbur exceeded my expectations by far. They also carry top brand natural dog food that's hard to find and their prices are fair compared to other pet specific shops that offer similar products. In fact, I think they're slightly cheaper than were I went before. Regardless, the atmosphere, ownership and staff make the place if you ask me. Now if I could only find a car mechanic that was this great!

Absolutely love this place! The new owner is very nice & welcoming. The first time i came in he…read moreanswered all my questions about CBD chews for my dog. I love taking my Doberman here for her washes. The stations are very clean & everything is available for use. After the washes I always grab new treats for her to try.

This is the Greatest thing I have found in My Entire Life…read more Mona is Great and is very Knowledgeable about pet nutrition. She Saved My Puppys Life! I don't think my Brutus would have Survived if it weren't for her. If I could only find a way to pay her back. My dogs, both of them, Like this Pet store as much as they like the dog park! Lol.

Amazing Customer Service and healthy treats for all your animals. they make home delivery possible…read morefor anywhere in the valley.

Good price, very good outcome. All directions followed very well!…read more Friendly staff who listened well.

This is a horrible grooming shop. The owner does not follow instructions. The owner over books, the…read moreowner does not do FINISH GROOMING. SHE IS NOT A GROOMER. I was over charge for a Standard Poodle Puppy whom she wrecked the coat. My dog is a Show Dog. She charged $ 140.00 I will only use Poodle Groomers in the future. They do the work and are less costly. The grooming is really bad. The legs were cut so short, can't make any poms. The main was cut too far on the back. Will take months to grow. I had taken pictures for her. Theresa did not follow directions. She over books and at 4:30, my dog was there since 9:30. She only did 1 1/2 hour work and charged $ 140.00 I have requested a refund.

I LOVE this place! I have been bringing my husky here to be groomed for years. They do an excellent…read morejob of deshedding the winter coat when it starts falling off. I always recommend this place to everyone. The staff are always friendly and helpful. The prices are very reasonably priced and much lower than competitor chain pet store grooming. When I schedule an appointment they usu get you in fairly quickly. They also have self service walk in tubs where you can bring your dog in to wash yourself. I like to take advantage of this option in between grooming appointments.

I would give See Spot Clean a 0 if it was possible…read more As a customer for many years for my dogs, I am sorry to say that things have changed. DONOT TRUST TAKING YOUR DOGS TO SEE SPOT CLEAN. UNPROFESSIONAL GROOMER AMBER AND FRONT DESK. In addition, dog groomer, Amber has anger issues and is the most unprofessional groomer I have ever dealt with in 30 years. She really needs to address her anger issues and find a different line of work.. I called Friday late afternoon, around 4 o'clock, to schedule dog grooming for my miniature poodles. Initially, the appointments were going to be next week; however, I was told that they could fit me in on Saturday with Amber. They mentioned 730, bringing the dogs in so that they could bathe them all at the same time and go through their process. I'm not paying for them to use their process only. I pay big money for dog grooming so that they cut their hair, do it right, and in a professional manner. Unfortunately, my house lost power last night, so the alarms did not go off until 8:30. I called and they said we could get you in if you can be here in 15 minutes. which traditionally is not an issue. I called multiple times to say I'm on my way and I've heard Interstate 10 can always be a surprise. I get a call as I'm two blocks from See Spot Clean stating I will need to reschedule. So my question is, if they were gonna spend the four hours on five dogs, and I offered to only bring two dogs in based on the timing and the receptionist said no. I get a highly aggressive text from Amber saying that she is on "COMMISSION" and she had to give up clients which she did not as i was two blocks away, According to her she had the two appointments already scheduled from last week, because they told me she was fitting me in. I hate when people in the service industry lie to manipulate the narrative . Therefore, she lied to me about that, and then goes on to say that because the power outage and not making it in 15 minutes, that she missed out on clients is false because they told me she was leaving immediately. It is obvious that the front desk and the groomers are not in sync, and that is a management issue that they need to resolve. When I bring five dogs in between paying the fees and giving hundred-dollar gratuities or tips to the groomers, that's $1000, plus I've been doing this for years. I'm a retired chief information officer and have managed employees in 40 countries. If I had employees treat what should be clients but not as customers, I would fire them. Any employ in a customer facing role should try to find common ground and not be aggressive and throw a tantrum and punish the customer who is paying their salary. I would've happily scheduled my appointment next week, and I had no way to control APS and whether it provided power to my area or lack of power, and I definitely can't control traffic on the I-10. I hope the owner reads this because I am making it a mission now as a former good customer that should've been a client telling everybody I meet about the horrible service that I've received from See Spot Clean and definitely never take their dogs to the groomer Amber. The other problem I have is when I try to explain some of these issues to the person at the front desk, she didn't say, let me escalate to a manager or let me let you talk to Amber right away. She just said OK. I'll tell the owner. If that is the business model for resolving customer issues, it's broken You've made a long-term customer angry. resulting in lost revenue, not just to the owner of the grooming company but to the other groomers that do a good job. I blame Amber specifically for her unprofessionalism and the front desk staff I will be leaving feedback on See Spot Clean on all the social media spots, i.e. Yelp, Facebook, HOA Management Community Boards, Google, Instagram, Twitter or X. Specifically on groomer Amber and front desk.

I couldn't get in with my usual groomer so tried a new place. This is going to be my new usual…read moregroomer I think! Scheduling was simple and they did an amazing job with my two boys.

They gave my pup a totally different cut than what we requested, then blamed it on the dog's fur…read moretype. When I arrived, they said she was done, then they realized they had left her visor intact and hastily shaved it off - taking a good portion of her head hair on one side with it. She looks a mess, and now we are stuck with it for the next few months. ​

So used Woof Wagon for the first time on Sunday. I found them on Nextdoor and seemed like most of…read moretheir reviews were pretty positive. I called after hours, they finally did get back to me 2 days later to book. I had them do my 3 small dogs. I dont believe I recieved my discount for 3 or more dogs or for being a first time customer. When we finally booked. They were already about 15 to 20mins late, they messaged me to let me know they are running behind. I was not super excited about the communication but I get stuff happens. The 2 ladies did a great job with my dogs. The convenience of not having to get the dogs in the car and take them to our normal groomer was nice. They actually did a better job on the cuts than my other groomer as well. I like that the dogs are never in kennels, they take them back and start working on them right away. I paid $225 for 3 small dogs which does seem high. These are all yorkie sized dogs that did not have super long or matted hair. I really liked the service but $225 for 3 small dogs to be groomed seemed high. I believe I paid around $160 or so at the other spot. I may use them again but I may give another mobile groomer a shot. We shall see

Absolutely done with this business. After several no shows and zero communication I will no longer…read morewaste my time with bad customer service. If it was once , maybe twice I'd get over it, but, this is routine. If anyone has a recommendation for a dependable mobile groomer, please let me know.