My go to store for picking up online orders from the Rack and Nordstrom…read more The online pick up is located on the right side of the store by the fitting rooms. This store is spacious, brightly lit, and always clean and organized. The staff are friendly, efficient, and accommodating to the customers needs.

This store has a terrible customer service. The employees are rude and they also do not greet…read morecustomers. The lines are extremely long and one customer had to ask for them to bring out more cashiers to help ring up customers. They also give you a hard time when you want to return an item saying you cannot return when it's clear that the policy allows return an item that is unworn with tags attached, and within 30 days. They do not honor returns this store is terrible. The ladies that ring you up do not even look at you, they are also rude. The Nordstrom rack in San Leandro has better customer service. If I can give one star it would have been nice

This is my very favorite boutique for Indian outfits. Rita the owner is the best. She helps you…read morewith designing the best combination, always so patient with excellent suggestions. I have never gone wrong with her suggestions. Her store is well stocked clean and with the latest designs. Highly recommend visiting this store

At a summer wedding, a girlfriend (whose family is from India) arrived in the most beautiful,…read morecolorful sari I'd ever seen. My first thought was, I wish I could wear something like that. So months later when we walked past New Fashion House and I saw all the vibrant dresses through the window, I had to go in! The owner (I think) told me that 25% of her clients are Caucasian women - especially around the holiday time. This makes sense as these beautifully decorated gowns are very dressy. You would totally stand out in your memorable outfit, no matter who you are! Sparklies and intrique beading and bright, wonderful colors. The dresses run between $200-$700 on average. Not surprising as they are handmade and very detail-oriented. I saw an orange sari (for $500? I think) that was outrageously gorgeous. It's out of my budget, but would be an amazing addition to a lucky someone's wardrobe this Fall.

I had an excellent experience at Victoria Therapy Stores, thanks to Victoria. She is extremely…read moreprofessional, knowledgeable, and genuinely attentive to her customers. Victoria took the time to listen to my needs, explained everything clearly, and helped me choose the right products without any pressure Her calm, friendly approach made the entire experience comfortable and trustworthy. You can tell she truly cares about her work and about helping people, not just making a sale. The store is well-organized and welcoming, and the service really stands out because of her. Highly recommend this place, especially if you have the chance to work with Victoria

Very interesting shop to browsing through. I spent some quiet time after lunch to check out the…read morestore. It has a lot of different options, would be a good place to shop for a unique gift.

As far as a Ross store goes, this one was ok…read more The mens selection was a little lacking at this store, so I wasn't in here too long. Most Ross stores have a decent selection of men's slacks, but I only found one pair in my size and they were too short. Really not too much else to see in here for me. Located in a small shopping center on Dublin Boulevard.

The music being played through the loudspeakers in the store was so loud that we had to leave. How…read morecan customers be expected to concentrate on shopping when loud dance music is blaring? This is not a freaking nightclub. I get the impression the employees like it this way for themselves.

Too hard to find! Quality of clothing not too great…read more No no no no no no no no no no Every thing needs improvement including customer service.

They have some cute styles, a good selection, and of course it's Main st Pleasanton so expected…read morehigh prices. I was a bit surprised for the image (and price) of quality that most items were made of acrylic or polyester. For those prices I would like better quality fabrics like wool, cashmere, at least some rayon. We did get a cool wallet but it was not even leather...and $60. The COOL part of this store is the hat bar in the back! Great idea for a few friends to pick a hat and some decorations and make a customized hat. I would go back for this or other accessory items.

Really like their Riot Society brand T-shirts. They have cool designs and the shirt itself is high…read morequality, none of those cheap, thin shirts that never seem to fold correctly. Service here was attentive and friendly. I shall return again

Never buy online! Purchased a 80$ backpack for my daughter…read morenever received it. Was asked to send a picture of my front door, which has a ring camera on it. They claim they reached out to FedEx and said it was delivered to the mail room asked for a refund they denied it. Said to file a police report. It should've been delivered to my front door in the first place.

Really helpful staff, always find something fun and exciting.....super organized and cleanread more

I've been to this Plato's Closet location a few times, and unfortunately, the customer service has…read moreconsistently felt unwelcoming--especially if you're not white. I've noticed staff greet some customers while completely ignoring others. It doesn't feel inclusive or friendly, which is disappointing for a place that relies on regular shoppers. The pricing also doesn't always make sense. I saw a shirt still with the Ross tag for $6.99, yet Plato's was asking $10. How is that a better deal than buying it brand new? One of the staff, a girl with glasses and long hair, seemed visibly annoyed when I asked to see some perfumes. I understand retail work can be tiring, but basic courtesy goes a long way.

The owner didn't give us any attention of what we want or looking for and keept praising herself of…read morehow good her work is and she made all these jewelry's and was getting offended if we say it's beautiful but we are looking for something different she said come to the show room there is more there in a very rude way she was just full of her self and thought her jewelry is everything which it was beautiful but very over priced and expensive we won't go there again

Seema was so helpful to me tonight. I'm a teacher and my school is having a Diwali dress up spirit…read moreday tomorrow. I called her last minute and she allowed me to come over even though it's normally by appointment. She helped me to find a beautiful item to wear to my event. I'm so grateful for her customer service! :)

Gave this place another chance, but same old story. Zero quality merchandise. No cotton, wool,…read moresilk, cashmere, leather. Only polyester and acrylic. Who buys this junk? I feel sorry for the ladies of Pleasanton, because now that Prim has closed, it's the only game in town.

Selection is ok, owner was not my cuppa tea, seemed a bit snooty. Items are mixture of good and…read moreaverage qualty, prices are $65 to upwards of $300. Business is slow so boutique owners get snippy, plus she keeps talking and doesn't allow you to speak.

Ample parking spaces, adorable decor, affordable, super cute clothes and a WONDERFUL woman that…read moreowns this place. I found her boutique at the fair and she gave me her Instagram page where I can follow her new arrivals and she's lovely enough to hold items for me. LOVE all the great tank tops she carries.