We've had a great experience working with Zmana on the camera system for our Kapolei store. The…read moreproject started about a year ago, but delays with our permits and electricity held things up. Those delays were on our end, and we appreciate their patience throughout the process. Kevin, our sales rep, was great to work with, and Carly handled ordering the parts and scheduling the installation. Their pricing was the best we found in town. The two installers also did an incredible jobI wish I remembered their names so I could thank them here! We're very happy with the results and are already planning to add a few more cameras in the next few weeks. Thank you to Kevin, Carly, and the installation team. Highly recommend Zmana!

I highly recommend Zmana to anyone looking for reliable, professional, outstanding service. I am…read morevery pleased with the camera system they installed and I am so glad I selected them over other companies. Kevin was great to work with. He provided me with pertinent information, set up the system and responded quickly to any issues I had. Carly responded promptly to my inquiry and was super efficient in handling all the follow-up. The 2 technicians who did the wiring and set up the system also did an outstanding job. They were knowledgable, efficient, courteous and professional. One of the technicians made a follow-up visit to help me understand how to operate the 27" monitor. Thanks to all of you for an outstanding job!

I was more than satisfied with the install. Mark did a great job and kept it clean. Very…read moreprofessional and thorough workmanship. Can't ask for more from a friendly and sociable guy like Russ. Good guys. Would definitely recommend DAT as a security alarm solution. Brand new system so looking forward to the added protection.

Russell of DAT is AMAZING and if you ever need a new alarm system, I definitely recommend giving…read morehim a call! I initially called Russell only to inquire about installing cameras at my home and after helping me purchase an awesome camera system that was on sale, he asked if I wanted to upgrade my 6-year old alarm system. Any sales representative would not spend countless hours talking to or texting their client from 8 am to 9 pm on Saturday and Sunday, but that's exactly what Russell did because I had so many questions about his system. After finding out that my company's "new" service call price was $200 for a minimum of 1 hour, it was a no brainer for me to switch to DAT when they offer $59 service calls and lifetime warranty on standard parts. A big mahalo also to Eddie who installed both the cameras and alarm system. Eddie took the time to point out exactly where the cameras should be placed so we could get the maximum coverage for our home. Eddie's workmanship is the best I've ever seen! I am so fortunate to have found Russell of DAT to protect my home. Mahalo Russell!!!

John is the BEST!! I'm so thankful he was able to help my parents get their alarm system working…read moreagain. The previous guy told my mom that she was setting it incorrectly, showed her the new way, then left. So Mom had to call the company again to come up. This time, John checked everything thoroughly and figured out one of the main sensors wasn't working correctly, replaced it and made sure Mom got all her questions answered. Btw, Mom didn't want me to post a tooo good review for John, bc then he'd be hard to get back if they ever needed! Haha. Anyway, thanks John for your help!! We appreciate you!

Worst customer service i have ever had in this Company, asked if I could speak to the owner or…read moregeneral manager and they continued to make excuses and tried to dismiss my moms concerns. I also wanted to say that technicians lie about their arrival time and they never called to notify us that they would.be running 2 hours late.

Gisele at the Blue Shield Elderly Independence Division truly deserves a glowing commendation for…read moreher remarkable professionalism and compassion. Her assistance in choosing a 24/7 fall‑detection watch for my 98‑year‑old father with dementia was exceptional in every way. Gisele devoted a full 2hours to carefully walking me through every feature and service option. She clearly explained that the watch continuously monitors for hard falls and sends instant alerts, even if my father cannot reach a phone, and that it operates reliably day and night to provide constant protection. She also emphasized that emergency notifications go directly to family members so there is no delay or uncertainty when something goes wrong. Gisele aslo thoroughly demonstrated the GPS location tracking and heart‑rate monitoring, which are absolutely critical for my father, who can wander and is unable to reliably state where he is. Knowing we can see his real‑time location, monitor his heart rate, and that he can contact his children or 911 in an emergency gives our entire family tremendous peace of mind. Gisele repeatedly reassured me that this system is designed to safeguard him and keep us fully informed. What impressed me most was Gisele's warmth and empathy. She never rushed the conversation, answered every question in plain languageI could understand, and always spoke about my father with deep respect. She transformed what had been a stressful and emotional decision into one that now feels confident and secure. Because of Gisele's dedication, I am convinced my father is far better protected, and our family can finally rest easier knowing we have the right watch and support in place.

Yes, very recommended! When you visit a company like Blue Shield security, you never know what to…read moreexpect little. Could you imagine that it was amazing and had wonderful service and great people?

RJ, Patrick and Roger were so great to work with! The cameras and the NVR with the monitor work…read moregreat and they installed my wired doorbell cam that I bought at no extra charge since they were doing everything that same day. They really have gone above and beyond to make sure we were completely happy and satisfied for what we paid for. I highly recommend them to my friends and family!

Great cameras and very reliable. Infrared works well at night. I liked the 8 cameras initially and…read moreprofessionally installed that I decided to add 2 more cameras so that I could get all areas covered around my property. I decided to get a larger monitor so I bought a 42 inch TV to get e better view. The mobile app is very user friendly and I am able to allow a family member to have access to my camera as well. bell. Sometimes it's hard to contact them.

They are now reopened in a new location!!!…read more 1334 Young Street in the plaza with the parking lot across the street from the interstate medical building on the young street side! Kent and the crew are awesome and got me fixed up in no time! Mahalo!!!

I just imported an Acty van from Japan and was looking for a solid alarm system. I stopped by…read moreSecurity & Sound Systems shortly after they opened, and Kent greeted me right as I parked. I told him what I needed, and we walked over to my van to take a look. I have a newer 3rd-gen Acty--maybe one of the first on the island--and Kent took his time inspecting the interior to understand how the locks and windows worked. He was incredibly thorough, checking every door and window carefully. I was a little concerned about drilling into the van or interior panels, but he explained how their alarm systems are installed and even brought out some parts to show me. That helped me decide where things could be mounted to keep everything as clean and minimal as possible. I also mentioned that when I first got the van, all the doors used to lock/unlock with the key, but they randomly stopped working. He said he could take a look at that too. Kent walked me through all the different alarm options and recommended the best one for my specific setup, especially considering the van is over 25 years old. I wanted something high-quality, and he got me set up with a 2-way alarm system and the mobile app add-on with GPS tracking. Someone had missed their appointment that morning, and he was able to get me in the same day! Not only did they install the alarm, but they also fixed my power door locks--now I can lock and unlock all my doors (including the trunk) with the remote. The install was super clean: no holes, no visible wires. 10 out of 10--highly recommend. Aside from his professional and knowledgeable work, Kent is just a genuinely nice guy and super easy to talk to. Thank you so much--I'm beyond happy with my alarm!

Best Overall - TV mounting…read more McShane Mounting was awesome to work with! Super quick response, easy communication and very friendly from start to finish. The service was excellent, the quality of the work was on point, and the price was very reasonable. As someone who doesn't know how to do this kind of work (same with my husband), it was definitely worth it to have someone who knows what they're doing. Fast, efficient, and got everything done right. Really appreciate the great service. highly recommend!

This is my 2nd review as this was another project completed to install 3 different LED light…read morefixtures. Emmett knew how to remove my existing track lights and a heavy chandelier. He definitely knows what to do and completes the work successfully and efficiently. He even carries a small dustpan/brush to clean up minor debris that has fallen from removing the existing fixtures. He had suggested to buy the new fixtures from Amazon since there's many choices. I scheduled with him once the new fixtures arrived. Again, another successful project done by Emmett! The installation of my security outdoor cameras are working great too! The first project that Emmett completed. Highly recommend him!!

Jim and his team were fantastic. They programmed my existing system into their services without…read morepushing new equipment, and everything worked smoothly. When I later upgraded to new sensors, they came back to reprogram those quickly. They're professional, friendly, and clearly experienced. Onsite, they explained in detail how the screen sensors, hardwired system, and wireless components all work together, which gave me a solid understanding of the setup. Service has always been prompt and easy to schedule. Thus far we've had excellent service from Jim and the crew, and I highly recommend Security Alarm Shop.

I love Jim and his team at Security Alarm Shop. They are knowledgeable and super nice and easy to…read morework with. We have had four different companies service our business for the last 20 plus years. We had the clinic hardwired back when we first opened up, which was like the standard back then. I really love the low maintenance and reliability of a hard wired system. Several years ago I decided to switch companies to someone who could offer more interfaces with my cel phone. I selected Aloha Alarm because of all the great reviews on Yelp. They were great at first and reasonably priced. I like the Alarm.Com interface and was happy. Then the panel started saying that the cel phone interface would need to be upgraded. They said my panel would need to be replaced and quoted me over $2200 for the installation? Seriously we were customers for about 4 years and the new panel was about $400 on Amazon. Plus they wanted another 4 year contract. I then learned that the company was sold and the new mainland based company did not have as much Aloha. I was out of contract so I searched for an alarm company. To my surprise Security Alarm Shop had great reviews. We had used them for years for our pagers. (Yes I know it's old but still loved that thing). Anyway Jim gave me a great deal on the panel (I think it was free, but I can't remember). This was over a year ago and they have been great. They changed the panel and keypads. I had to change to the Honeywell Total Control app which I don't like as much as the Alarm.Com but that was because I wanted a Honeywell panel. I requested service to replace a couple of old glass break and motion sensors which were 20 years old. They charged me just the cost of the equipment and did the service for free. Plus my monthly service rate is really affordable. I really like these guys. I was contemplating using ring security and doing the install and monitoring myself but as this is a business I wanted more of an expert to service and maintain the system. I couldn't be happier. I plan to install ring camera ms to supplement but I know the base system is solid.

Do not use this alarm system. Horrible service, along with bad customer service…read more My mom got scooped up by one there sales people in the area couple years shim and thought it was a good idea to have. Which makes sense to a point. They got her to sign a 2 year contract for $50.00 a month. So she did the two year contract at $50.00 I had my mom add me to the account to be the administrator of this account so I can monitor this account. After the two years was up, I asked to cancel out, because it was too expensive, and the service is literally worthless. I had two false alarms, and a false fire call to the house. Also another one while on vacation too. Couple days ago the panel malfunction and it tripped the alarm. Cops came to the house thinking it was a burglary and the cops were asking if we're ok. I told the cops that panel want working, and Vivint went ahead and called the cops saying a burglary in process. No door or any signs of any break in at all . Comes to find out about our panel is outdated and they need a newer module so this don't happens again . Talk about bad business practices to make you buy the more expensive unit to keep there service. End of story, dint use or recommend this service to anyone including my enemies too .

When I first contracted with Vivint their tech support staff were excellent. Since then something…read morehas happened and their service is non-existent. I bought new equipment to add to my system in February and they rescheduled me 4 times. I just canceled the new equipment, they are ridiculous. It's too bad, they've had some very nice staff, their management just seems to be totally a mess.