We ordered a washer and dryer from Neu Appliances and everything from the in-store experience to…read moredelivery and setup was super easy. Chris and Lux showed up right on time, worked quickly, and were really friendly. Great experience all around!

Trent and Lux were fast and great, very friendly, clearly knowledgeable and excited about…read moreappliances!

Tony is fantastic! He is very helpful and informative, and we have been very satisfied with his…read morework.

Once again I gave a call to Tony, this time as our 17 year old washing machine was trying to give…read moreup the ghost. On short notice he was here and put in the fix. Others say that it was old and buy a new one. As "they don't make them like this anymore" I didn't want something new that was going to die in 2 years plus those same ones that say just buy a new one don't offer to give you the money or trying to sell you one. Always try Tony first, has a diagnostic fee and fair prices. Well done!!

***Update*** I failed to mention the best part of our…read moreexperience. We contacted them on a Saturday morning, and they were able to visit us the same day. That exceeded my expectations. Unfortunately, we have had a lot of difficulties with our Samsung washer and dryer and have had to have both repaired, several times, over the past 4-5 years. A few months ago, Greentek repaired our dryer, and most recently, they came out to assess a persistent annoying problem we've had with our washer. Greentek advised us the cost to repair the washer was higher than what we wanted to pay. (The amount of the repair and the amount we put into repairing it in the past was going to exceed the cost of a new washer.) So, we declined to have Greentek repair the washer and decided to buy a new washer. (Not a Samsung!) Both experiences were positive and we have no complaints with Greentek. They are prompt, professional, offer reasonable prices and do everything as agreed. Call them.

*Update* I was contacted by the dispatcher and manager(?) and they admitted there was a lack of…read morecommunication. We all make mistakes and I was glad to hear that they stepped up by admitting there was fault. My part came in, they got installed and did a good job. I will use their services again* So far, not impressed. Received a text from tech that they were on their way to my job, replied with thumbs up. Hour and 15 min. later, I called office to ask about the delay...they said they would contact tech. Got a text back saying that tech was on the way. Showed up hour+ later. Could not "fix" icemaker, need to order part. Sent me quote, I approved quote 4 days ago, haven't heard any response. Communication is key, have not experienced that. I am a real estate broker

We just completed a kitchen and master bath remodel and used UB Kitchens as our cabinet supplier…read more Craig was a pleasure to work with during the design stage and the installers; Nick, Jimmy, and Justin, were absolute craftsmen. There was never a delay where we had to wait on the cabinet supplier and the cabinets are the nicest ones we have purchased in three kitchen remodels. Highly recommended.

I wanted to hire UB Kitchens as they seemed legit. They met with me about my kitchen gut/remodel…read morejob and gave me a quote of $25k. I really liked their customer service and the high quality of their cabinets. Unfortunately, as my house was getting close to completion, I flew in to meet in person to work on the kitchen project and they quoted me $66k now. I understand prices are increasing during the pandemic but not nearly triple. It looks like on top of the price increases, they may have counted the wrong number of cabinets needed for the project. I tried to work with them cause I wanted it to work out but ultimately, I would have had to make too many sacrifices to fit the budget such as not doing some upper cabinets and doing open shelving instead. In making these edits, they could get it down to $45k, still double the original quote and with too many sacrifices. If I calculate cabinets, counters, GC work, etc, the kitchen would be well over $100k. For that price, you should just go with a fully custom kitchen company. If I wasn't building a new house, building out a big pool and deck and all these other incredibly expensive projects, I would have liked to go with UB, but their pricing was more than I think I'd worth for semi custom

Okour was so very helpful! Quick to respond and answered all my questions I had including even…read morefinding the best fitting refrigerator to fit my space in my new home. Okour even followed up making sure it was all working appropriately. Would definitely recommend and use again when needed!

These guys were fantastic! Quick and efficient delivery and installation. Highly recommend! Wesam…read morehelped me with the process along the way. He was fantastic. Thanks again!

Blake Laugen has been absolutely wonderful to work with. My home remodel project lasted about a…read moreyear and I feel like I've been working with Blake for about that length of time. When it was time to make selections for kitchen appliances and a washer and dryer, Blake was extremely helpful. He kept my budget in mind and explained the pros and cons for the brands/models I was considering and I actually ended up purchasing a completely different model based on his recommendation. I LOVE all of the appliances that I purchased and I don't think I would have purchased them if Blake hadn't put them on my radar. Days before I planned to move into my house, my kitchen appliances were stolen which was a nightmare! I called Blake just to give him a heads up that I'll probably need to order another set of appliances because I needed them in order to move into my house. Before placing my replacement order, Blake expressed his apologies for what had happened to me and was quick to provide all of the necessary information for the police report. From what I remember, I didn't even ask him to do that. The replacement appliances arrived super fast as I stressed the importance of expediting the order because I wouldn't be able to move into my home until I had appliances. Both install processes were fast and easy - no issues. Not only is Blake extremely knowledgeable on the products he sells, he truly cares and is very honest which in my opinion, is hard to find in a salesperson. I've also asked Blake for appliance recommendations for family members who live out of state and he's provided his insight even though they can't order through him. I highly recommend working with Blake at Factory Builder Stores.

Call Jenna at FBS if you want help selecting the best appliances for your home. Service is 5 star…read more Installation was excellent. I ordered a microwave, oven, washer and dryer! I'm a very happy customer.

Our experiences have been awesome. This family business has given us years of great customer…read moreservice. Recently got our washing machine repaired. Thanks Kirk Mr. Ruiz

We had wonderful experience here. After spending hours with us on two different visits, where we…read morewere treated like family, we chose front loader Electrolux. They wash and dry fantastic and the washing machine is very quiet. I highly recommend this business.

This repair service is simply the best! I recently had my GE…read morerefrigerator fixed that has been leaking. Not only was the technician Alex very knowledgeable and nice but he fixed the problem at a very fair price!! He left the area very clean also. I totally recommend this company and will use them again in the future if any of my other appliances have issues,

Wow - talk about a great experience from afar…read more My tenants notified me that our relatively new GE dishwasher was not draining properly, and when our typical vendor was not available to do the work, I turned to Yelp, and bam --- found U-Appliance Repair. They were able to come same-day (unexpected), diagnosed the issue (circulation pump motor), and then was able to apply my service fee towards the repair & labor. The next day - the work was done. Seemless. Great communication via Yelp. And made me look like a badass with my tenants. Huge advocate here - thank you!

ArtiFix was prompt, friendly, and helpful when I contacted them about a problem with the spin cycle…read moreon my washer. After diagnosing the problem, they were back the next day to fix it and the cost was exactly as quoted. I went from thinking I needed to shop for a new washer to getting a nicely priced fix. I will definitely contact them with any repair issues in the future.

Called Artifix expecting to schedule a repair, but instead he took the time to walk me through…read morediagnostics over the phone for free. Based on what I described, he pointed me toward a likely control board issue and suggested ordering the part first -- and returning it if that wasn't the fix. No pressure, no upsell, just straight, practical advice. That alone saved me a service fee and a lot of guesswork. Hard to find that kind of honesty. I'll be calling him if I need service.

Just walked in and told reception I wanted to look at induction cooktops. She pointed us to a back…read moreshowroom. No one checked on us or asked if we needed help, even when we walked back into the front showroom where 3 salespeople were talking. Most of the cooktops are not plugged in so you can't see what they look like. Disappointed.

We purchased a Bosch oven from Harway Appliances and are so satisfied with their service. Allison…read morein the showroom and Eddie the installer provided the individual attention required for this special job. Highly recommend.