Lisa and Jennifer are the sweetest women you'll ever meet. They go the extra mile to make sure you…read moreget exactly what you want, without the pushy retail angle. They spent so much time with me, looking through catalogs, and discussing options for my patio. The store has beautiful furniture, and great decor items.

Sonny is always behind schedule and doesn't show up when he says he will (he'll always have an…read moreexcuse). He made decisions without confirming with us which costed us thousands to fix. He changed our plans after we had spoken to sub contractors (like electricians, plumbers) and the end result is not at all what we wanted. As the professional, he should be asking clarifying questions to ensure we're on the same page. Six months later, the mortar is falling apart and of course, he didn't respond to text messages after payment.

I am pained to write this review, but am upset with Sonny and his work ethic…read more Last year in Oct. I hired Sonny to create a landscaped yard in our new house for my mom, who I was caregiving for, after strokes and being diagnosed with advance stages of Alzheimer's and vascular dementia. We were supposed to meet up at a landscape/garden center a few weeks before our project started. Sonny didn't show up to the appointment, however he called and apologized profusely and said he had an landscape emergency for another client and wouldn't be able to make it *after I called to figure out where he was.* I didn't make a big deal about it and was understanding because crap happens and sometimes it's unavoidable. After we agreed upon the project - it was supposed to start the second week of November. I called him to confirm the weekend before the project was supposed to start and was told that he wouldn't be able to be there until two weeks later, due to other projects being pushed back, because of the rain. Again, was understanding because it happens. *I shouldn't have been* Sonny did not order all of the plants we had discussed, but charged me for them - telling me that it wasn't the right season for them, however he'd be back during spring to plant the other plants and had already pre-ordered them, but couldn't get them in until then. We still were able to plant the trees, roses and other plants, so I figured this was just normal practice and was okay with waiting for spring to come, so we'd finish with the planting. I also had purchased bulbs from Costco and had asked them to plant them. I printed instructions for the specific bulb types, so I could be sure our peony bulbs were planted correctly - however while I was inside caring for my mom, Sonny threw all of the bulbs randomly through our front and back yard and figured that would be sufficient. Because of that - only 3 out of 9 peony plants grew. I would have preferred to been consulted as to WHERE I wanted the bulbs to be planted, as I have a shaded area in our backyard, that would have been perfect for the peonies. 2 weeks later, the team did their work and Sonny was there for the planting. He didn't do the sprinklers *his friend does,* and when I asked them to show me how to use the sprinklers before they left, his friend told me that I could call them to stop by to reprogram it when I planted new plants. I should have insisted, but honestly I was trying to pick my battles, because as a caregiver - you never know when you really need to fight for your loved one. I was exhausted and just let it go. During the winter months, we had an issue with flooding in a portion of our yard AND it turns out Sonny and his team did NOT fill in dirt holes on the sides of our yard, where they installed a metal landscaping edge. I decided to email In March after our neighbors mentioned the additional water and the carved out dirt around that area, and was told he'd get back to me after the weekend. *Guess what, he didn't. Big surprise!* I decided to follow up with him again in June. He told me that due to covid, he was out of business and no longer landscaping. I couldn't verify if he was telling the truth, so I asked for a refund on the plants. He told me they planted everything we had ordered and I had to email him a few times with line item receipts and prices, in order to get any sort of refund. He had said he wasn't in the area to do any work, so I wasn't going to try and get him to fix the work they screwed up. However - it is very clear to his YELP and business pages that Sonny is in fact STILL doing business and just doesn't want to fix the issues he caused in our yard. I think our job was an easy job and a nice paycheck of 13k for easy work. I had loved the idea of supporting our ex military by working with him and he alluded that his military background forced him to be diligent, hardworking and honest. However through his own actions, he's proved that it is not the case. In my opinion, following up with our job and installing the additional plants/fixing the parts of the yard they messed up - was/is small potatoes compared to the jobs he's getting due to Covid. I've heard from many other landscaping businesses that people are putting more money into their yards, due to having to stay home more and he's clearly still working. He just didn't want to help us, after he was paid and the initial work was done. Please don't use this company. He will not stand by his work or follow up. And if he gets a bigger job, he'll probably make excuses as to why he can't finish your yard, too. *I'd also like to add that I myself, am a small business owner and have been running it from home for almost 6 years. I would NEVER treat customers the way he has and that should have been my first clue.

When you need the best appliances join us happy frogs at the Frog Pad. Steve will jump right on to…read moreyour need! Best prices and selection and beyond expectations for service after the sale! Delivery and installation are the best you can find. Don't bother with those big box stores or the large chain appliance stores. We tried them previously and they croked and drowned in the pond while the Frog Pad prevailed!

I highly recommend this place!! I purchased their black stainless steel kitchenaid refrigerator…read morefloor model! It was at a great price!! Cheaper than Best Buy, Lowe's, Home Depot, or Costco. Before I stumbled upon The frog place I was bouncing from store to store trying to decide which brand, model, and size I wanted. No one at the big name brand stores could really help me because they were uneducated on their products. I love this place because it's locally owned. Stephen and his wife are so sweet and experts on the product. You really can not get this kind of hands on service and knowledge at Best Buy, Lowe's, Home Depot, or Costco. He was able to delivery and install the next day! Delivery and installation was first class service! I live Near downtown, Austin. I never leave reviews but the frog pad full deserved this! Shop local!!

I love Elements, the second you walk through the door, I feel relaxed, the girls are so sweet…read more Bob is simply amazing, he is very professional and very companionate. And gives a killer massage. Thank you

My experience with Elements Floor and Design has been incredible!! Highly recommended. I met with…read more3 other companies for bids and they came in very aggressive and made me feel like their only client. Their new showroom is great! Thank you EFD!

DO NOT use his services - he is slippery and does not honor good business practices. We used Hi/Lo…read moreAppliances, also known as Highend Appliances, and owned by Mitch Mann, for several refurbished built-in refrigerators. Never again. His repairman installed a part that it turned out we didn't need. We still paid for the labor to have this tiny part taken out of an older model on their lot, installed and un-installed in our refrigerator, but asked for a refund for the $250 part. He asked us to send it back to him, as his crew left it here. We sent it back, and paid for the shopping. He has not refunded a penny. Every time I contact him, he asks the same question, "Did you send it back?" This is obviously a stalling tactic, as he has asked this question repeatedly and the the answer is right above in the text thread. He also knows us well enough to know we are trustworthy people. After 5 months and countless texts, and as I am a fair person, I let him know that I would publish a negative review as of this week if I hadn't heard from him. Did not hear back except for, "Did you send the part back?".

I just want to say how professional Mitch Mann was with his help and me getting my refrigerator. He…read morewas very professional and courteous and knowledgeable I will highly recommend him to all my friends and will be using his services and his company in the Future. He researched and gave me options and was able to find me what I needed.

Top surface installed granite in my kitchen and 3 bathrooms and it is amazing!!! For the 2 smaller…read morebathrooms I was able to get some awesome remnants. Really pleased!

10 stars, again! Shannon, Kevan and Keenan and their team are so pleasant and knowledgeable…read more Unfortunately, we have run out of counters for them to replace. Variety, prices, and quality are the best.

I can't say enough good things about ATX. We lost a tree to the recent drought, and after…read moreresearching local options, visited their RR12 location. The gentleman we initially met at their yard gave a tour of all the trees in his golf cart, asked us several questions about what we were replacing, and what we thought we would like to replace it with. He stopped frequently to identify the different trees, provide all the pros and cons of each variety, whether they were particularly suitable for where we live, etc. We didn't feel rushed, he was exceptionally pleasant, and was happy to answer all our questions. When we decided what type of tree we wanted, we were handed a flag, picked out the exact tree we liked best, and they delivered it in a matter of days. Their crew was friendly and efficient, and for a reasonable fee, cut down and removed the dead tree. They were finished in no time, and left the yard looking better than when they arrived. They only asked for payment when the old tree was gone, the new tree was planted, staked, watered, and we were 100% satisfied with their work. I really didn't think this level of customer service existed anymore. Go see them. You won't regret it.

Fantastic experience. You'll get lucky if you get to meet the owner's father, who's been in the…read moretree business for over 40 years and knows a thing or two. Obviously taught his son well, also. Do what you do in Texas and don't rush a conversation, the father has great stories. Both were very accommodating and worked with my budget.