great service and friendly people/ plus they are animal lovers and do so much for the people in…read moreour araea

My 2022 Tuscon was running poorly. I brought it in and since I needed new tires, I told them to…read morereplace the tires. So at this point, I'm spending quite a bit of money for tires. I was told there's a "diagnostic fee" if there of $209.00 if they don't find anything wrong. Well, they found that I needed spark plugs For $450.00! Yikes, that seems like a lot of money, so I thought that since they were doing work on the car, I wouldn't have to pay the $209.00. When I went to pick up the car the charge was on there for diagnostics. When I complained about it, I was told that they have to pay the technician to do the diagnostics. Isn't that part of doing business? I could see paying that if I decided not to have the work done, but they were doing the work and charging me for that time as well. I've been doing business with Gary Rome Hyundai since 2010 and when they were on Main St., they bent over backwards to make sure you got excellent service. Now, they only seem to care about making more money. I'm sorry to say that we will be taking our business elsewhere in the future. Shame on you Gary Rome.

Great place to buy a car! Chris Bousquet who is the used car manager was great too! He helped get…read moreme my platinum truck. My salesman dre was amazing as well. I recommend anyone looking for a car to stop there.

I purchased a 2022 Bronco Sport Badlands from Marcotte Ford and was sold a $1,600 Preventative…read moreMaintenance Warranty by Bill Mackey, the person who completed my transaction. The way this plan was explained to me during the sale was misleading and not what I expected. Bill told me the warranty would cover routine maintenance like oil changes, wiper replacements, brake pads, and one rotor resurfacing. He said to tell him how many oil changes I would need per year based on mileage, and that would determine my coverage. He also said I could visit any dealership for those services under the plan. After my third service visit, I finally asked for details on what the warranty actually covers. I was surprised. The service advisor laughed when I asked about rotor resurfacing, saying that rotors are almost always replaced, not resurfaced. They showed me that the plan only covers oil changes and cabin air filters, and my coverage ends at 61,000 miles, which is what I purchased. According to the Ford preventative maintenance schedule I was shown, none of the other services I was told about would be needed during the coverage period. I paid $1,600 for a plan that only covers a few basic services and is not worth the cost. Future customers should make sure they fully understand what they are purchasing before agreeing to this type of warranty.

Everything was wonderful. Ira and Chris were top notch! Talked to them about finding a truck. Ira…read moreis very knowledgeable and laid back. No high pressure sales here. Took the time to listen and it paid off in many ways. Truck I got is wonderful !!!

Chris and Ira are professionals and know how to get the job done well! You will purchase à quality…read morevehicle at a reasonable price. They will assist with all details, easy! I wouldn't buy a car anywhere else!

New England Wholesalers was great to deal with. They have quality vehicles with down to earth…read moreprices that you really don't come across at regular car dealerships. The no nonsense negotiations was definitely a eye opener and it was a refreshing change compared to other car dealers. They have a great selection, a great website and are available for any questions during or after the sale. Check them out. They won't disappoint.

I was traveling to a workshop from out of state and experienced an issue with the coolant draining…read morefrom my car and the engine starting to overheat. I was in a panic because I was 2 hours from home and the vehicle had just been serviced by the dealership (twice) for an engine/coolant system issue. The dealership was no help at all, but on the suggestion of the auto parts store down the street I stopped in to New England Wholesalers. Saved my bacon!!! Rob, knowing I was late for my workshop and freaking out about how I was going to get there AND how I was going to get home, took my car in immediately, found the problem and fixed it in less than 15 minutes. The coolant hasn't leaked since (been over a week) and everything is running fine. THANK YOU! THANK YOU! THANK YOU! Thank you for knowing how to fix the car and for being so accommodating. It is seriously appreciated! Ginger

I went to a dealership to figure out the problem they couldn't help me…read more then I went to Ken's auto. They checked my truck out, they figured out it was the fuse They didn't charge me. Great service!

As a female, buying a snow plow, I found these guys to be helpful, honest and knowledgeable. Not…read moreonce did they talk down to me. Very nice people, awesome Boss plows and good work!

Mark and Bill are the most trustworthy car dealers I have ever met. I brought my car in and asked…read morehow much they could offer. They told me their best price, which was better than the dealerships were offering, but still not enough for me. When I mentioned that I needed more money for the car, they gave me all kinds of helpful advice about how to sell it myself. They stood to gain nothing from all their efforts; all they were doing was helping out a fellow human being. I would trust Mark's Motors in any business transaction.

We just purchased a 2010 GMC Canyon from Mark and his dad, Bill. They are very pleasant to deal…read morewith and their prices are great! My husband has wanted a pickup truck for a very long time, and although we just purchased this truck today, I know he is pleased with the purchase. Mark made it very easy for us and was not bothered by the numerous questions my husband had about the truck! I would recommend checking out Mark's inventory the next time you're in the market for a great used vehicle!

Bought myself a car here, and I can't say how happy I am with the owners, communication, the car,…read moreand the whole process. I have wanted this car since it first came out in 2007 and I could never find one I could afford. I randomly looked online and the second I saw it, I called and told him to mark it sold. I was there within 48 hours to test drive the car, and left a down payment to secure it. A year plus later, I still love my car. The area is a bit of a rough but that's not his fault. Worth the LOOOOOOONG drive for us and will be going back in the future if we ever need another car. TY Mike I still Love My Subaru.

From the owner: We are a customer service driven dealership. We sell top quality vehicle at affordable prices…read more.Serving the community for over 25 years. We sell both American and Import vehicles as well as trucks and suvs. We offer servicing for all vehicles we sell and will even go to the DMV for you for free. Whatever we can do to assist you in your vehicle purchase we are willing to do.

Bought my wife a newer Rav4 with low miles here at a good price. I hate buying cars, and I hate…read moregoing into car dealerships. Generally, I'd rather scrape my gums on the nearest curb than go through the exercise of buying a car. These guys break the stereotype- they're easy to deal with and have good cars at good prices. I was totally happy with my purchase and even happier that I didn't spend a night in jail from trying to punch out a car salesman. Win, win, win. If they have what I want when I go to buy my next vehicle, it's on.

From the owner: About Us Since 1987 Ludlow Auto Sales has been a name you…read morecan trust for a quality pre-owned car, minivan, or SUV. We are a family owned and operated independent dealership and are here to satisfy you the customer. We do not have the high overhead that the large franchise dealers have and we pass the savings on to you. All of our vehicles are 100% serviced and inspected prior to delivery. We sell clean quality late model pre-owned vehicles that are 2-4 years young and have low-average mileage on them that are former program/lease vehicles. We offer free registry & insurance service in MA and CT. We will provide a free Carfax report for any car in our inventory. We promise a no-hassle and pressure-free approach with all of our potential customers. We also have a rental fleet of vehicles that we rent locally and have low daily, weekly, and monthly rates. We also offer free loaners should your car need warranty service. Please stop down and I promise you will be treated like family. We are

I was looking for a car for my son. I contacted Reyes through their site on Facebook. I asked if…read morethey offered financing and they said yes and told me the documents to bring with me. When I went to look at a car they told me to fill out an application and they would call me back. We were not allowed to test drive any car without bank approval for a loan first. So I took my business to Berkshire County and walked out within hours with a new car.

From the owner: were a family owned business. we sell used cars all types of brands and models. we always give our…read morecustomers 30 day guaranty on our vehicles but we also offer extended warranty's. there always a certified in house mechanic that takes car and expects the vehicles before and after there sold.

Even though I did not purchase a car from them, they were very upfront with me that it was a…read moresalvage car and the work they did on it. He stated that the State has to inspect his cars before he can sell them. I just like the honesty that he provided to me.

Never made it in the door…read more I called three times to identify the car I was looking at and make an appointment to test drive it. Spoke with Nick each time (not Greg, who is listed as the point of contact everywhere else). Called three different times to get information and try to set an appointment (it was a little troublesome to schedule an appointment, but we settled on a time and date. Weekend wasn't possible because it was "a little too busy"). When calling to confirm the appointment, Nick had forgotten there was an appointment, had forgotten the car/s I was interested in, Despite having spoken to him less than 24 hours before. He also asked if there was any way I could come in earlier because he had to leave early. Not possible because I scheduled time off of work for the appointment because the weekend was "a little too busy". This looked like an okay deal, because of prices. I was willing to go with a different bank than my own (that won't finance rebuild titles) in order to get more car for my money. And while I know personal skills aren't the same as autobody skills I have zero confidence moving forward based on basic customer service. Maybe Greg is a joy to work with, but I won't go near this place. I am spending money on a car this week. They just lost it.