Top Shelf Tire is top-notch for customer service. I recently got a flat, from road debris. I…read morepulled in at 9am and pulled out at 10am. They took care of me immediately and got me to work will minimal disruptions. I am a loyal customer, because this business is honest and fair. They have time and time again suggested provided me with the best tires for my driving style at competitive pricing. They have my trust!

Zack is the owner. He is a tire, wheel and rim genius. Very helpful! I described what type of…read moreWheels I wanted and the guy found me what I was looking for in minutes. Great service fast service I use them to replace my family's tires every time and recommend them to everyone!

I need to leave a review for this store because they were lifesavers. The winter of 2024 to 2025…read morewasn't what I'd call difficult. We got a little snow, but not much. In addition, I was working from home a lot. I had just purchased a 2021 Ford Explorer, which should handle some snow. The winter came and went without any difficulties. Fast forward to December 2025 and the situation changed dramatically. I was no longer working remotely as much, and so far it's been an old fashioned Minnesota winter, with all the cold and snow that comes with it. On 12/09/2025, we had a pretty decent winter storm roll on through and it was life altering in the sense I've never been afraid while behind the wheel of a car -- until now. I was barely able to stay on the road. The tires that were on the car were so bad I couldn't even make it up a 3 - 4% grade hill near my house. I needed tires badly. Discount Tire has been my go-to for tires for the past couple of decades. I made an appointment for 12/20 and ordered the tires I wanted. Mother Nature wanted to time t me though, and what was supposed to be just a "dusting of snow" on 12/18 turned into a winter weather advisory. It wasn't as bad as the week before, but it was bad enough that I didn't want to have to deal with it anymore, if I didn't have to. On Friday, December 19, I got off work early so I called Discount Tire and begged to get in to have them installed. The person I spoke with told me to bring it in and they would get everything installed that day. I cannot express my gratitude enough for them making the accommodation to get me in, even a day earlier. Now, I'll be able to navigate the remainder of winter without nearly the difficulty I once had. Thank you to those that stayed late to get my tires installed and get me back on the road! A special thanks to Caleb, who somehow was able to get me in on a Friday night after 5 PM. You are literally lifesavers in this case.

Staff was more than helpful and understanding. They worked with us to make sure our vehicle was in…read moresafe condition while staying in our budget. They worked quickly and communicated any changes or delays they came across. Thank you to GATLIN and I think his supervisor that helped us today 5/1 at Discount Tires in Rogers, MN.

I stopped in on a Saturday morning with a Carlisle tire from my snowblower that lost its bead to…read moreseal the tire to the small rim. The team at Big O took the tire and worked their magic to reseal the tire to the rim. They weren't sure if their tools would work for the small tire but it was worth a shot. In less than five minutes the tech came out with the tire sealed and full of air. The team was great! They took the tire and figured out how to reseal it and handed back to me full of air. Great work! Even though I was only in the shop for 10 minutes to fix my snowblower tire, I would recommend the Big O team in Elk River for tire service.

I had problems with the tires I purchased over a year ago and was able to get my car in quickly and…read morethe problem fixed inexpensively. Great service! Lorrie Ridley

Elk River tire and auto Crystal greeted me and was…read morefriendly. After setting up the service I needed she asked if I would like a oil change. My car wasn't really due but the way she said it made me say yes. She then asked me to check out the web page by saying if you sign up you will get savings and a free oil change for your birthday. With good people like this up front making sure the guys in back get work. P.S guys buy her flowers.

I told them my issue then when I told them I didnt want them to work on it they charged me for a…read more'diagnosis' of what i told them was already wrong and I've never heard a tow guy talk so bad about a place, dont trust them

Told me 1 pm after lunch. Great service easy to get in good…read moreproduct Would definitely go back to them and get my tire needs or whatever services I might need on my car great people comfortable spot close to home

Had what I thought was a coolant leak on my 2019 Duramax. Turned out that it was a transmission…read morecooler. Front desk did a great job keeping me informed on the repair and I appreciate the straight forward fix on my truck. Took an extra day to get the vehicle back which wasn't ideal, but I know parts can take a little bit to arrive so no big deal. They did a great job and I'm glad I don't have to worry about my truck overheating or having problems. I'd recommend them to anyone in need of repairs.

Their prices seem very high. I had an engine warning light on. They waned to replace the engine and…read morepractically everything else on the vehicle. I'm sure that would have fixed it.

I have been going to this establishment the last several years as they offer coupons on oil…read morechanges. They used to inform me of a whole bunch of other things I needed done on my car, but I never got the recommended work done there, so they quit telling me I need more work done. I never really trusted that they were telling me the truth, but now I wonder if they are even doing the inspections that they say they are. The coupon for an oil change I brought with me for my most recent visit didn't have an expiration date on it, but the manager said he could not honor it as it was "too old". There's a simple solution here - put an expiration date on the coupon mailer, then customers won't feel misled. After the service, I was sent an email to write a google review or to contact the owner via phone or leave a written message for him. However, the written message portion didn't work on either my laptop or phone. Overall, I cannot recommend this establishment based on not honoring their coupon price and the feeling that they offer the coupon to get your vehicle in so they can recommend other work that may or may not be needed.

I worked initially with Aaron but several staff folks helped the day of my appt. These are good…read moreguys with excellent product knowledge. Aaron was so helpful with decision making on the new set of tires. They are super busy so be prepared to make your appt for new tires several weeks out. Patrick Brennan

I have never been the westside tire before. I heard about them through a friend, and on the radio,…read moreI figured it would be like any typical tire place but it was much more. I worked with a guy named Jon,and He did not pressure me or try to sell me the most expensive tire. I told him what I was looking for and directed me to a good tire for my truck. The guys that worked on my truck were fast and very considerate. I felt like I was at NASCAR. As they changed my tires. Fast, and efficient and great quality they made me feel like family. Westside tire staff are very honest, hard-working, I found a new home and it's called West side tires for all my tire needs. I want to send a special thank you to all at westside tire. I will definitely go back. I am also in a wheelchair, and they were very accommodating to my needs. I strongly recommend West Center. I will never go anywhere else for tires. tread, and it's time for tires

Went for a oil change after a couple of days noticed a oil slick under my truck. Went back to have…read morethem check they told me my oil filter was loose. I asked for some kind of compensation for the clean up of the oil slick in my driveway they offered me 20% off my next oil change. I told them to keep it I won't need to be back.

The staff was very friendly and helpful. They went over and above on my son's car by reconnecting…read morehis windshield washer fluid line, which is obviously not part of a normal oil change. We're customers for life.

We started to use Quick Lane regularly the past few years because of their consistent customer…read moreservice. Wait times have always been decent and we have found them to be helpful, knowledgeable and prices are decent. My recent experience adds to their five star service. After getting our Pacifica serviced for an upcoming trip, I drove home and immediately started to hear a new noise coming from the front tire. I pulled in my driveway (only a few miles away) and my warning light came on indicating no tire pressure. I drove back and the Quick Lane Manager Ross Erickson greeted me "what's wrong, you just left". I told him what happened and he personally took in the van ahead of the waiting cars. He also took care of the problem himself. Apparently, I ran over a large metal object that made the noise and a large puncture in my tire. He did it quick and NO Charge with a smile. Awesome customer service. As I told him, we will be back with all of our vehicles. Thanks Ross.

What I thought was about to be the most stressful morning turned out better than I thought! I was…read moreon my way to bring my daughter to school when my low oil pressure light came on (I know I know I should check my oil but I just didn't...life ‍ Lesson learned!) anyway I pulled into Quick Lane Tire and Auto center at 6:48am (they open at 7) where Ivan greeted me and quickly checked my oil and added a quart without hesitation and told me get my kids to school and to come back after (which I did!) for an oil change. When I got there he noticed I had completely worn tires and needed those too! He was able to get my tires on that morning and at a great price! I am SO thankful for people like Ivan n this crazy world he was SO wonderful to work with in the midst of my panic! It's people like him that make this world go round! Thank you Ivan and the staff at Quick Lane Tire and auto! Happy customer and customer for life here!!