I had my car towed there when the front ball joint broke. they replaced the parts, and I was on my way. about 2 months later the same ball joint broke again, I had the vehicle towed to them and Rob said that was very odd but warranted the part and replaced it with no charge! They do excellent work and proved they stand by their guarantee. I would highly recommend this place for all your car repair needs. read more

Oil change in 45 min. Friendly, local owner who supports/collaborates with other locally owned businesses. Great, honest service and further $ savings incentives to their repeat customers (even beyond auto care). I will be back and making Precision Auto Care my primary auto service read more

Excellent professional service! I had a problem with the front end of my daughter's Jeep. They did a full inspection of the car and provided a thorough analysis of the problems and what needed to be done. The schedule for the inspection was right on time. They quoted a price for repairs that seemed fair. I'll go back if I need too... Thank you Rob! read more

Seriously the best customer experience I've had in a long time. I've never had someone go out of my way like Rob does! And always service with a smile. Customer waiting area is super clean and comfortable. And Rob's dogs are just the best. 10 out of 10 would recommend! read more

Great service and help. I broke a serpentine belt on the way through Albertville. Within 5 minutes of my call the truck was in the shop getting diagnosed. They showed me the broken parts and some additional damage to be aware of while getting the new parts in. No more than a hour passed from my first phone call than done and on my way. Great people, cool dog. read more

Great service and friendly staff. They got me in and out same day. Prices are comparable to other local shops. Clean location, overall had a good experience. I would recommend them. read more

Went in for a breaks quote and they told me it would be $1000. Get real....crooks! I was able to get them done for $400 down the street from them. Buyers beware! read more

I always bring my car here. When I had a 10-year old beater, Rob and Jim were always ready to fix every little thing that broke down. With my new car, I wouldn't trust anyone else to provide parts and service geared specifically to my needs. read more

My car was overheating and wouldn't hold coolant so I had it towed and AAA took it to Precision Auto in Albertville. The were to identify the problem and then contact me to determine if I wanted to fix it or not (it's an old car). They contacted me but they did a full assessment anrd stated that they could try replacing the coolant elbows but that might not work and there was a bunch of other work that needed to be done. They wanted $500 to replace the elbows!!! They sent me a huge list of other things they felt needed to be done as well including tires! I said no thank you and had it towed to Bernings Auto and they replaced the coolant elbows for $123.00!!!!! Seriously! Where does Precision get off jacking up the charge like that? $500.00 vs. $123.00? I'm so glad I got a second opinion. Oh...and the car runs wonderfully now!!!!!! read more

Couldn't have asked for better service. My husband recently moved to the area and I came to visit and of course there was a noise coming from the car right after I started driving it. I came onto yelp to find a reliable mechanic and found precision auto repair! Jason and Rob were wonderful...I walked in at my appointment time and was seen right away, they needed to order a part and within the time period I was promised I received a call that the part was in. There were other suggested services on my receipt that did not need to be done right away (nothing that impaired the safety of the vehicle) and I did not feel any pressure to have them fixed right then. It is nice to know that there are still business out there that are not trying to take you for all your worth. I will definitely be coming back when I officially move here and will be sending my husband there in the mean time. read more

I appreciated the great service Rob and team gave us. We unfortunately lost our rear end at the beginning of a road trip, but these guys gave us their undivided attention to help get us on the road as fast as possible. When it was clear the repair couldn't be done in the same day they helped us with transportation so we could get an alternative vehicle. We salvaged the day and the repairs we complete upon our return. I really felt we were in good hands. Thank you read more

I was charged $825 for a $590 brake job. A simple rotor, caliper, and pad remove/install. . .on ONE axle, not two! I was shocked at the price. I said, "I must have got really premium parts." They replied, "No, just Napa parts." I couldn't believe brakes on the front of my car cost this much because I just did the rear brakes at Albertville Care Care Center a few months prior. I went home and checked the invoice. I noticed a 175.8% mark-up on parts. The most any other shop will charge is a 60% mark-up, which is the highest in the industry. The part numbers were right in the invoice. I was charged $154.43 for EACH caliper that is $55.99 at Napa! (55.99x2.758=154.42, 2.758-1=1.758x100=175.8%) I got several estimates of $590 for this job all around the area. A trusted mechanic tried to get the job to $825 and could not. He said, "Even if I charge you an extra 175% for parts, I can't get the price that high." Labor on this job is $115 at most other shops and Precision charged me $220 labor. I noticed another review that stated, "Rich locals are this guy's bread and butter." I think he was exactly correct saying that. I am not rich and stupid, which is why I will never be there again. read more

Incredible customer service is an understatement...Rob went above and beyond to take care of my flat tire. He made sure to get all my car needs taken care of...all with a very generous smile! Thank you so much. My future business is yours! read more

I had a great experience with this team last week. Highly recommend. Top notch customer service, knowledgable and priced right. Great having a quality shop locally. read more

Had a car checked out at Precision before buying it. Found out that it needed $2000 in repair to get it running right. They were fast and very thorough and did a great job of explaining the car's issues. It cost a little money but saved me $4000 in the long run! Very friendly people who made me feel very welcome and appreciated. The only reason I gave them five stars is because I couldn't give them six stars! read more