Cokato Motors is one of the few good dealerships left in a world of corporate big box stores! The…read moreteams at Cokato Motors treat every customer with respect, they are knowledgeable, and they operate with the utmost integrity. If you are looking to purchase or service a vehicle, my first choice would be Cokato Motors!

I have bought a number of vehicles from Cokato Motors over the last few years. They have always…read moretreated me fairly. The guys in the service shop have been good to us as well. I will continue use them for my vehicle needs.

My family has been going to this shop since before I had car. I've been going here with all my…read morevehicles since 2014. I have never once had an issue with their quality, time, or prices. They've always done an excellent job. While saving me hundreds of dollars on repairs and maintenance. I was planning to leave a review for quite some time, and to my surprise I saw a review posted recently that seems a bit obnoxious. This shop has always outdone themselves whenever I've done business with them. I would highly recommend going here.

Very glad that I had chosen Cook's Body & Mechanical to replace my car's bumper! Competitive…read morepricing and quick in completing the job! Plus that they did a fantastic job on the bumper! Thank you Pat Mevissen and the crew at Cook's!!!! Highly recommended.

BEWARE I brought my truck in to get my water pump looked at. I was leaking a significant amount of…read morecoolant. Dropped it off in the morning and got a call later stating it was just the thermostat. 200$ Ok great I was sure it was the water pump but that was good news so I had them replace it. Picked it up that evening and drive the ten blocks home and it was leaking as bad as it was when I dropped it off. I'm not sure they even checked the work they did. So I drop it back off the next morning and say it's still leaking. They look at it and say it is the water pump (like I told them in the first place) and charged me another 475$ Now if you know about cars these two parts are in the same area requiring them to remove all the same things. No discount on labor according to the work order even though he said they would. These guys are scamming good people. I'll be going to dons circle service from now on.

I have to be honest, I have never shopped for a car from a smaller roadside dealership before…read morebecause I have always heard that the cars are salvage vehicles or the dealers are shady and hiding something. You DO NOT have to worry about that with Jerry's Auto. I purchased a 2017 Buick Lacrosse with 72,000 miles on it and it is everything that they said it was. They allowed me to take it to my own mechanic to have them look it over prior to purchasing it. There was no high pressure sales tactics. Justin and Chris made the process of purchasing the vehicle the best experience I have ever had. They may not have the largest selection of vehicles but the ones they have on the lot are quality vehicles that you can depend on. Highly recommend you take a look at their inventory.

Was there today for some brakes and i left happy and under $500.00 for repairs. I found my new placeread more

12/14/15: I was introduced to West Metro Buick GMC when I submitted a request for information on a…read morenew vehicle. They are a "no hassle, no negotiation" dealership that puts their best price forward, and does not pay their sales people commission on sales. Jared emailed me with the information I requested, and then told me to contact him if I wanted to test drive. He was not pushy and left me alone until I decided to make the 50 minute drive to Monticello because they gave me a super reasonable quote on the vehicle I was interested in. I emailed Jared on a Tuesday morning asking if I could come up that afternoon to look at the vehicle. I found out that this is normally his day off, yet he was waiting for me when I arrived at 2pm. He spent an hour with me, answering all my questions and test driving the vehicle. I left, and Jared went home - except I returned 15 minutes later to purchase. He gladly came beck to work to assist me. I then met with Paul, the finance manager. Paul was no nonsense, asked a few questions, and then came back 10 minutes later with the best option for me. Again, no pressure, no added side sales - he showed me options that made sense for me, answered my questions, and let me decide what I wanted. He explained everything I asked about in the paperwork without being condescending, and treated me like a knowledgable and respected customer. After my purchase, despite his dinner plans, Jared took all the time that was needed to fully explain all the features of my technologically advanced vehicle, and did not make me feel like I was being rushed so he could go home. I was out of the dealership within 3 hours of my first arrival, and was never pressured. The made me a fair deal, including a fair trade-in deal. Everyone at the dealership was friendly, and I could tell they were doing their best to make everyone at the dealership feel comfortable and taken care of. I have never had such a pleasant experience purchasing a car anywhere else. They left me loving their dealership, and totally satisfied. They now have a loyal customer in me. -------------- Update 1/16/16: I took my vehicle in to have accessories installed, and it was a great experience. They had a loaner vehicle waiting for me, which was a brand new, loaded GMC Sierra with only 500 miles on it ready to go with a full tank. They gave me an estimated completion time, and when I arrived at that time the vehicle was finished and the work was done in a quality manner. I did ask them to look at repairing a scratch, and they told me they would have to send it to an external shop for a quote as they do not do body work at the dealership - which is a negative for me, but not a big negative. I like one stop shopping.

I bought a truck from West Metro a couple of years ago. The truck itself has been fantastic, and…read morethe initial sales team was great to work with. However, the experience in the finance office completely ruined the relationship, and I feel like I had one pulled over on me. During the finance process, I felt heavily pressured into buying their extended warranties, specifically the "Wrap Coverage." They heavily sold it as ultimate peace-of-mind protection. It turns out it was anything but that. Here is what you need to look out for if you buy here: * Used Replacement Parts: When I actually needed to use the warranty, the provider they sold me tried to replace my truck's components with used parts. I had to pay out-of-pocket just to get actual new parts put back into my vehicle. * The Fine Print Trap: The "Wrap Coverage" was highly praised by finance, but they failed to disclose that seals and gaskets are completely dropped from coverage after a certain mileage milestone. I am currently sitting on $3,000 worth of necessary seal and gasket work with zero coverage. * Zero Accountability: When I reached out to West Metro, they washed their hands of the situation by telling me they "no longer sell that company's contracts." * Broken Promises & Ghosting: The finance manager dragged me along for a full month, claiming he was talking to the General Manager (GM) about getting my out-of-pocket parts costs reimbursed. I even supplied them with the invoice from my recent visit proving what I had to pay to put new parts in the truck. It has now been three weeks of absolute crickets and ghosting. I thought I was purchasing peace of mind, but I really just bought an expensive lesson in fine-print deception. The sales team can get you a great truck, but run away the second you get sent to the finance office. Don't buy their third-party protections.

I read the reviews and decided on this shop close to our home, for my daughters Saturn…read more They were very friendly and very honest. They will not overcharge or tell you things that you don't need. They even fixed a few things for free. I doubt I will ever go anywhere else after working with me. The charges were very fair and I was impressed with their customer service L. Baker

2016 Town & Country front clip..Friendly service ...professional attention to detail the job cost…read more$2000 and looks like a million !! So pleased above and beyond guys ...will highly recommend you to friends and colleagues Thanks again

wonderful caring individuals that take time out of there busy day to provide help or direct you in…read morethe right direction to have your issue fixed the owner jeff really great caring guy super helpful hands down nicest auto care business ive been too.

I brought my Impala in for heating issues. The guys there went out of their way to be sure it got…read morefixed due to it being incredibly hard to diagnose. When I was there to get an explanation for it taking longer than expected, another customer came in and needed a ride home. The mechanic took the 15 min out of his day to take her when he didn't need to. Very nice guys who work with you when there are issues and I'll definitely be going back.

Got my brake pads and rotor replaced for honda 2015 accord. Very friendly staff, quick, efficient,…read moreand timely. First time getting my car services here. Definitely reccommend this and would come back again for any other services needed.

VERY DISSAPOINTED to say the least - I want you the potential client for them to understand the…read morewhole situation. A little over a week ago my driver spun a piston crank and limped into their establishment. They call me and tell me no metal in the oil so we should be able to fix it. We are all happy and a huge weight is lifted off of our chests. Next morning it is slammed back on it. Well no sir, the very sweet lady calls to say, we only checked on the dipstick and not the oil pan. You have plenty of shavings in your oil. Talk about bursting your bubble. So we are - Ok what are options? Well you can get a REBUILT motor for $30k or a new one from Dodge dealer for $40k. WHAT? let me give you a little background on me, I created and admin the largest Hotshot Trucking social media and internet Network in the USA, over 600k members, 30 groups, 5 websites, blah, - and I own a Hotshot Trucking Carrier of a few trucks. Point is we do this much more than we would like to admit, deal with shops, mobile mechanics, repair shops and know when we are dealing with a good one. Now don't get me wrong, nice ppl but Monticello residents, your being robbed. So I had one of my other drivers come pick up the truck, bring it back to Texas, get a new motor, Install it, with better components and design than original for under 13k in 4 days. Oh Monticello told me the motor gaskets were on a 45 day back order. Here in Texas they are easily available. BTW they charge over $600 just to take the oil pan off and tell us it had metal shavings in it. WTH? less than an hour of work. This is really shameful. So lets get to the nail in the coffin. So I had to send my driver all the way back from Houston Texas in my spare Ford F350 Super Duty, my personal favorite. On the way he said that the ac was not working right, blowing hot and cold. So I call the previous owner, a mechanical genius and he tells me what to tell the shop, to just add the correct amount of Freon and check compressor, etc. (SEE TEXTS ATTACHED). They respond ok. Please understand my driver is a large man, and has diabetic health problems, Him and his brother suffered greatly coming there and I wanted to repair that ac at whatever it cost to get it right. So he took it to them and told them it is not blowing COLD air and check it out. He told them that I had sent instructions too. One of the MAIN REASONS we trusted them, LISTEN TO THEIR HOLD MUSIC ADVERTISEMENT- THEY SAY THEY RUN A FULL DIAGNOSTIC, ARE VERY EXPEIENCED AND WARRANTY THEIR WORK ANYWHERE, so we THOUGHT we were in good hands. So they hastily install a $40 blower, charge us $551, tell us it is repaired and blowing cold air, WRONG- My driver calls me an hour and a half down the road, Boss the AC is NOT working at all, the people say that it isn't their fault, should I go back? I am having health issues and my Doctors appt is Wednesday. I really need to get home but I don't know if I can stand the heat w/o air, We would have to get another day at hotel. I text, call and the head mechanic with all of these years experience tells me that he didn't check, diagnose, run gauges, check Freon , nor did anyone give him my instructions. He admits he should of and that he knew better. Oh boy, I am between a rock and a hard place, My driver needs to drive over 1000 miles still, the fuel, the hotel, the lost time. Yes in my business each day down is about $1200 revenue. I weigh the options, I have top level REAL mechanics in Texas that KNOW what they are doing, do not take advantage or overcharge us. I tell my driver to come on I text the owner WHO NEVER RESPONDS after this. I would of at least gotten an apology or warranty they brag about. I am not someone to yell, cuss, blame others but I will do what I do best as a SOCIAL MEDIA INFLUENCER of 600k followers and GOOGLE REVIEW TOP National LOCAL GUIDES with millions of views, TRUSTPILOT reviewer and a business man that will let the world know when they need to know the truth. Monticello Auto Owners - you need to be accountable to your customers when you make mistakes.