I brought my van to Always Automotive this fall because it developed a misfire over 60 mph. I left…read moreit that day with a 100% smooth idle, no other symptoms. They replaced coil pack #5 (the misfire), installed all-new spark plugs -- I had said yes, but asked them to check first because I was almost sure they had been done the previous summer. That's on me for not calling my ex-husband (a mechanic who had done all previous work on my van) to confirm. He had replaced them with platinum Champions, but they still swapped them for cheap ones. They also found a leaky transmission line and a few other small things -- total was $1,200. When I picked it up the next day, it immediately started shuddering while stopped, RPMs shooting up with my foot on the brake. I called and was told that was normal after a computer reset and to wait 30-50 miles. But it continued the whole time -- hesitations, no acceleration, gas mileage dropped from 20+ MPG to 14. When I brought it back the first time, I asked if it could be an air leak. They said no, they tested for that after finishing. They just reset the computer again. Still no improvement. It got worse. I called my mechanic ex-husband to listen -- he said it sounded like an air leak. I brought it back a second time and left it for a few hours. They "tested vacuum lines again" and rechecked their work. Told me nothing was wrong. I was then told I was "overly sensitive," or it was because I used the A/C in the cold... I was told over and over that I must've broken something else -- a secondary issue they couldn't find. Shane told me to "drive it until it breaks" and "call if it got worse." It only got worse. I called, they said drop it off. I brought a 15-second video. Shane glanced at it and refused to watch it, raised his voice, said he knew exactly what was wrong with that vehicle. I started crying at some point. He said, "I'm not trying to be an asshole"--but if you have to say that, maybe you are. He then insisted I take the courtesy car even though I said no multiple times, and told me he'd call in a few hours. I didn't hear from him the rest of the day, or the next day. On day 3 around 1pm, he called saying he needed the courtesy car "now." ASAP I was so uncomfortable to go back I got a guy friend to go with and recorded the conversation. Shane was magically polite. Said he rechecked all of his shops work -- except opening the intake again. Told me that if the next shop found the problem and it was his fault, he'd gladly pay the bill. (I have this recorded.) But it drove exactly the same. My friend and I called again -- his wife said they "wiped their hands of me and my vehicle," and again said they'd pay the bill if it turned out to be something caused by them -- but they were confident it wasn't. Mind you, they Did not answer my calls, I had to use another phone to call. So I took my car to Langness Ent. They called laughing Within 20 minutes, they found the issue: a damaged vacuum line with 3 out of 4 internal wires broken -- one wide open. It was clearly damaged during dis and/or reassembly.I understand and expect things to break on an older car I don't care and wouldn't have-- but it was obviously caused during the repair. They had claimed to test it multiple times. I would've gladly paid to fix it if they had found it. The damage was there the moment I left their lot and just got worse. My car has never driven the same -- months of poor air/fuel ratio did a number on it and caused a tick. **I called nobody answered and I left a voicemail. Asking them to call me before I made a review.. Shane called. I didn't ask them to pay the $130 I simply told him what the problem had been-- I just wanted acknowledgment and basic respect. Instead, Shane got pissy and claimed he "went above and beyond" by checking it three times and loaning me a car (That I tried to refuse multiple times) He asked if I was threatening his business, then said he didn't care if I left a bad review because "people know him," and that he wasn't going to "kiss my ass." (Thats recorded) I do not recommend

Came here for an oil change and had them take a look over the car. I had questions about if I…read moreneeded an alignment or wheel bearing and I had questions about my struts. The shop staff are super friendly. I absolutely am in love with the staffs dog, Lou. He is the sweetest boy ever!! The shop is super nice inside and the waiting chairs are comfortable and nice. Very clean place. Highly recommend. The inside of the building is beautiful, and the woodworking is very pleasing to the eyes. I am beyond happy with my experience here. 5/5 stars.

It was an absolute pleasure meeting and doing business with Tony -- one of the most fair,…read moreknowledgeable auto guys I have ever met. Great service and skill. Recommend highly! Kevin Giebel Stillwater, MN

We went to a fund raiser last summer. Tony's donated a few oil changes. We won two of them in a…read moreraffle. Even though it is a ways from home, we scheduled one several months ago and the second one today. We got great service both times. I greatly appreciate the donations and would recommend Tony's for their great service.

We needed a new catalytic convertor and Forest Lake Muffler was able to get us in right away for a…read morereplacement. They explained the purpose of it and showed me what a component of it looked like which was very interesting. The waiting area is filled with interesting car-related antiques. The wait time was shorter than anticipated. Our car works much better now thanks to Forest Lake Muffler.

I went here to have some muffler work completed. I walked in and requested to get some work done. I…read morerequested to add a aftermarket resonator that I bought installed to my car. They were able to do the work and got me on schedule to bring my car in to get this completed. I agreed to their very affordable price and brought my car in our schedule day. They started the project on time and got it done very fast. I took a look on how it looked installed and it was amazing. Everything was welded and installed perfectly. I will be using forest lake muffler again in the future.

Took my car here yesterday for the first time, for an oil change. Asked them to check my tire…read morebecause it had a slow leak. They repaired the tire free of charge. Nice people, fast and friendly service, and the price was right!

Have always done the right thing for a fair price. They have done all of my service since moving…read morehere five years ago. Highly recommend this to all.

I had a great experience with them today (Saturday afternoon)…read more They were prepared and have a great team to support you. They answer their phone, know you are in a hurry and take time for you to see what they can do to help.

I had car trouble near Isanti on Saturday afternoon. When I dialed their number, Abe answered on…read morethe first ring and invited us to come by for help. When we arrived, Abe had a technician come out who immediately figured-out what was wrong and then brought the car in the shop to fix it. We were back on the road in a short matter of time. It is great to have service like this anytime but is especially great when it is on Saturday. They are very knowledge here and have a great team. Thank you North Star Auto Isanti.

While driving cross country I had a stop in Minniapolis. I needed an oil change and the network led…read moreme to Good Carma. I am so glad to have found them! An oassis in the sea of mechanics. They took such excellent care of my 2001 VW Eurovan Camper. They squeezed me in with short notice, did an excellent job with the oil change, found an error a mechanic in Colorado made and simply fixed it no charge. They even gave her a bath to ash off miles of road dust! Excellent customer service and very friendly!! Would definetly reccomend.

This is the only place I have taken my 2010 Audi A6 3.0T since I bought it a few years back, and…read morethey have ALWAYS done me right!!! I am looking to buy another Audi for my Daughter, and Good Carma will keep it safe and maintained!

Popped a tire nearby, and had to roll up with a flat spare tire. ‍ They were very helpful in…read morehelping us get back on our way. Recommend!

Great service, but they do not like to work on older cars…read more Called for my 2007 and was told a month out at least. Called about a 2019 (and to be fair an easier fix) but he got us in that afternoon.

I brought my vehicle in for an a/c issue. chad and the team did a great job determining the cause…read moreand mentioned past due maintenance for my auto. they were so very accommodating with me and even picked me up when vehicle was ready. I am so satisfied with the work done. I recommend these guys / this shop to everyone. thanks, Chad!

Of course we all know car problems happen at the worst times. I called this place and they were…read moreable to get my car in quickly which was a relief for me because I was concerned driving it with the error codes that were coming up. They determined that would take a few days to fix it and to fit it into their schedule between other customers. They saved me by giving me a loaner car which was so much appreciated since I don't know anyone in the area who could help out. I really like how they would call and update me daily and sent pictures on the issues and descriptions in an email. I don't know about you but I can never remember when they rattle off a bunch of issues. It was nice to be able to reference back to that email. The price was also reasonable. I would recommend them. They were also humble enough to point out that they don't have alignment available right now but recommended another shop. That speaks volumes. Very helpful front counter person as well.