We started to use Quick Lane regularly the past few years because of their consistent customer…read moreservice. Wait times have always been decent and we have found them to be helpful, knowledgeable and prices are decent. My recent experience adds to their five star service. After getting our Pacifica serviced for an upcoming trip, I drove home and immediately started to hear a new noise coming from the front tire. I pulled in my driveway (only a few miles away) and my warning light came on indicating no tire pressure. I drove back and the Quick Lane Manager Ross Erickson greeted me "what's wrong, you just left". I told him what happened and he personally took in the van ahead of the waiting cars. He also took care of the problem himself. Apparently, I ran over a large metal object that made the noise and a large puncture in my tire. He did it quick and NO Charge with a smile. Awesome customer service. As I told him, we will be back with all of our vehicles. Thanks Ross.

What I thought was about to be the most stressful morning turned out better than I thought! I was…read moreon my way to bring my daughter to school when my low oil pressure light came on (I know I know I should check my oil but I just didn't...life ‍ Lesson learned!) anyway I pulled into Quick Lane Tire and Auto center at 6:48am (they open at 7) where Ivan greeted me and quickly checked my oil and added a quart without hesitation and told me get my kids to school and to come back after (which I did!) for an oil change. When I got there he noticed I had completely worn tires and needed those too! He was able to get my tires on that morning and at a great price! I am SO thankful for people like Ivan n this crazy world he was SO wonderful to work with in the midst of my panic! It's people like him that make this world go round! Thank you Ivan and the staff at Quick Lane Tire and auto! Happy customer and customer for life here!!

After HouseSitting in the area for a week, being parked outside in the fluctuating weather I had my…read moreshoes PSI balanced. At 8:00a I pulled up in front of the end bay that had the Tire Pressure Machine...only sat there for a few minutes before an employee approached me about service. Marlon filled all my tires and didn't open my door, so maybe my plates are on file too? As when he came around to talk to me about tire wear and tread, he addressed me as Nikki. He was friendly, informative and efficient. Thanks Marlon and Discount Tire!

Brought my wifes car for tpms replacements yesterday. During the install one of the techs came out…read moreto me and showed me that a lug bolt had snapped off during removal. My first reaction was disappointment that it happened, and later realized that they didn't break it on purpose. When they were finished and I was at the counter, the service agent said he was discounting the price I was quoted. They didn't have to do that. Very honorable gesture!

I stopped in on a Saturday morning with a Carlisle tire from my snowblower that lost its bead to…read moreseal the tire to the small rim. The team at Big O took the tire and worked their magic to reseal the tire to the rim. They weren't sure if their tools would work for the small tire but it was worth a shot. In less than five minutes the tech came out with the tire sealed and full of air. The team was great! They took the tire and figured out how to reseal it and handed back to me full of air. Great work! Even though I was only in the shop for 10 minutes to fix my snowblower tire, I would recommend the Big O team in Elk River for tire service.

I had problems with the tires I purchased over a year ago and was able to get my car in quickly and…read morethe problem fixed inexpensively. Great service! Lorrie Ridley

I need to leave a review for this store because they were lifesavers. The winter of 2024 to 2025…read morewasn't what I'd call difficult. We got a little snow, but not much. In addition, I was working from home a lot. I had just purchased a 2021 Ford Explorer, which should handle some snow. The winter came and went without any difficulties. Fast forward to December 2025 and the situation changed dramatically. I was no longer working remotely as much, and so far it's been an old fashioned Minnesota winter, with all the cold and snow that comes with it. On 12/09/2025, we had a pretty decent winter storm roll on through and it was life altering in the sense I've never been afraid while behind the wheel of a car -- until now. I was barely able to stay on the road. The tires that were on the car were so bad I couldn't even make it up a 3 - 4% grade hill near my house. I needed tires badly. Discount Tire has been my go-to for tires for the past couple of decades. I made an appointment for 12/20 and ordered the tires I wanted. Mother Nature wanted to time t me though, and what was supposed to be just a "dusting of snow" on 12/18 turned into a winter weather advisory. It wasn't as bad as the week before, but it was bad enough that I didn't want to have to deal with it anymore, if I didn't have to. On Friday, December 19, I got off work early so I called Discount Tire and begged to get in to have them installed. The person I spoke with told me to bring it in and they would get everything installed that day. I cannot express my gratitude enough for them making the accommodation to get me in, even a day earlier. Now, I'll be able to navigate the remainder of winter without nearly the difficulty I once had. Thank you to those that stayed late to get my tires installed and get me back on the road! A special thanks to Caleb, who somehow was able to get me in on a Friday night after 5 PM. You are literally lifesavers in this case.

Staff was more than helpful and understanding. They worked with us to make sure our vehicle was in…read moresafe condition while staying in our budget. They worked quickly and communicated any changes or delays they came across. Thank you to GATLIN and I think his supervisor that helped us today 5/1 at Discount Tires in Rogers, MN.

Although very busy, good professional service. Price was very fair. Had my struts and alignment…read moredone on my Silverado.

I've purchase a few sets of tires and had other suspension work done here. This is the best of…read morefamily owned honest hard working mechanic shops. I've always been treated fairly, provided great advice, and they stand behind their work. Thanks Wright Tire!

just a warning, before I go to this shop a friend of mine told me his bad experience he received…read morefrom them. He told me he took his vehicle for wheel alinement and the work was not done at all and he was told that his vehicle is ready for pick up. he went there picked up his vehicle and nothing changed from the condition. He told me he is not going to advice anyone to go there. I thought it was not bad to try there. Today I took my vehicle there for them to check for me were the leak is coming from and dropped it there at 11:05 am and I was told they will call me once they are done. The time I left the vehicle was sitting in their parkin lot, by 11:27 am I was called that my vehicle was done. I asked what was the issues, the guy told me that there is a leak around the rear differential and at the end of the transmission and told me if we have to find where exactly the leak is coming from that will cost you a lot of money. I asked him how much do I owe you guys,he said $94. I went there pay their $94 and picked up my vehicle. $94 is not a huge amount but shops will tell you what to pay before a service . shops do operate differently in some ways, I once took my vehicle to fire stone for the same issues, they told me how much they charge and they will put the dye and drive the car for 100 miles and bring it back so that they can tell me the exact place were the leak is coming from and they charged me $59. At this heartland tire they charged $94 and to do the dye they are going to charge more, this was what the guy told me over the phone . what they wrote on the paperwork was a hand writing, to hard to understand what they wrote, some of them I have zero idea of what they wrote. am just wondering if my vehicle was take in the shop or if it was properly checked. the customers service is horrible as well.

Staff is always very nice and not too pushy about additional services. I would recommend them to…read moreanyone.

Union is a great employee! We had some issues but this gentleman handled everything professionally…read moreand stayed calm in a situation that was a bit stressful. He apologized, took responsibility, called other locations and tried to make the situation right.

I have been dealing with an issue since March, specifically the Anoka Valvoline, making countless…read morephone calls to customer care in an effort to reach a resolution. In September, I was told the area manager said to reimburse me for the part. However, no one ever followed through with that decision. I continued to call and get no where and now there is a new area manager and I'm not being reimbursed. Both customer care and the store managers have repeatedly told me that they "stand by the area manager's decision," so why wasn't the first decision followed through with?! If Valvoline truly stands by its area managers' decisions, then why was the original decision not honored and followed through? This situation should have been resolved months ago. I have made several attempts to contact the new area manager through customer care, leaving multiple messages and emails requesting a follow-up, but I have received no response. I understand that he has made his decision and that everyone appears to be standing by it, but as a customer, I deserve an explanation as to why the original decision made in September was never carried out. The lack of accountability, follow-through, and communication in this process is completely unprofessional and reflects very poorly on Valvoline as a company.

This is way the heck out of my way, but the website said that this location had something that I…read morewanted that was out of stock at my local warehouse, so I made the journey. This location is easy to find and has plenty of parking, so getting in and out was a snap. A very helpful employee found me wandering around in the tech department and asked if he could help me find anything. He knew exactly what I was looking for and took me there right away (thanks, Kyle!). Bonus, it was on sale. Easy as pie and I got my portable monitor. This is going to improve my life at work greatly, so thank you, Costco!

The best times to go to avoid crowds are Tuesday- Thursday from 10am - 2pm. Shelves are always…read morestocked and can always find what I'm looking for. Everything is easy to reach. The only downfall is that there are not as many checkout lines. 3 self checkout and 4 other lines. This tends to be my go-to Costco store

Elk River tire and auto Crystal greeted me and was…read morefriendly. After setting up the service I needed she asked if I would like a oil change. My car wasn't really due but the way she said it made me say yes. She then asked me to check out the web page by saying if you sign up you will get savings and a free oil change for your birthday. With good people like this up front making sure the guys in back get work. P.S guys buy her flowers.

I told them my issue then when I told them I didnt want them to work on it they charged me for a…read more'diagnosis' of what i told them was already wrong and I've never heard a tow guy talk so bad about a place, dont trust them