I don't know what the issue is with this Walgreens pharmacy, but my experiences here have been…read moreconsistently frustrating. I received a notification that my dad's prescriptions were ready for pickup, so I went to the pharmacy expecting a quick transaction. Instead, I was told I had to wait for the pharmacist to release the medications because there had been a change. When I asked what the change was, no one could explain it, and I couldn't find anything different on the prescription label. To make matters worse, I had to wait over 15 minutes for the pharmacist to return and approve the release. I didn't have extra time to sit and wait because I needed to get my dad to a scheduled appointment. If the medication isn't actually available for pickup, then why does the website and notification system say it's ready? Unfortunately, this isn't the first issue we've had at this location. My dad receives a monthly injection, and during our last refill they gave us the runaround for three days, claiming they couldn't reach his doctor for approval on needles. The problem was that there was already a valid refill on file the entire time. It took them three days to figure that out. People don't have time to make multiple trips and deal with repeated pharmacy issues just to get medications they depend on. Because of the ongoing problems, poor communication, and wasted time, I will be transferring my dad's prescriptions to another pharmacy. Of you need your medicine in a timely manner skip this location and go elsewhere.

So I've been to this Walgreens a handful of times but only for the Pharmacy so this has nothing to…read moredo with the Walgreen section of the store although it's been very organized and clean, their parking lot is rather questionable. There are a lot of Bandon looking cars or RVs, where I pretty sure people are living out of them since the windows look boarded up or have trash bags with duct tape along the edges. Granted that has nothing to do with the store. It attracts a certain in clientele. I'm only giving three stars because the parking lot was also not lit which goes back to the owner of this plaza as well as the questionable cars that have moved in. Every time I've come to this particular pharmacy there's always been at least a 25 minute wait! The people seem very nice that are working behind the counter, but goodness!! This particular day, apparently my prescription was sent to a different pharmacy and I just got a text message from their app telling me to pick it up. I checked the app later and it was my fault, it does give the details of which location of Walgreens but since the last pick up I had was at this particular location I came here without checking the details on the text. So basically come here stand in line and check your emails! Lol

Worst customer service ever!!! Yesterday 06/16/2026 I witnessed a racism incident by the so called…read moremanager of this store to a mom and her kids( who were Spanish speaking) .....Trying to contact customer service to report this because it's unacceptable and just by looking at the reviews I can see why it has this type of rating. Definitely worst customer service..Please be aware

Wonderful experience with Mobile Order…read more Today was my first time using Walgreens' mobile order, and I wasn't sure how it all worked at first. I stood by the pharmacy for a while until a very kind young lady noticed I looked a bit confused. She came over, guided me through the process step by step, and made everything so simple! Her patience and professionalism truly stood out. Thanks to her, I learned how easy and convenient mobile ordering can be -- prices are even better online, and pickup was a breeze! Huge kudos to the team at Walgreens, 3460 El Camino Real, Santa Clara, CA 95051 for their outstanding customer service. I'll definitely be telling my friends and neighbors to try mobile order for a faster, easier shopping experience.

I booked a facial and massage for my birthday. I had booked them back to back, so I arrived an hour…read moreearly to enjoy the sauna and hot tub before my facial. Unfortunately as I was pulling in the manager called the let me know my masseuse had called in sick and they could only rebook my massage to start 1.5 hours after the original time. I was disappointed, but I made the best of it and thankfully had a flexible schedule that day. I ended up ordering tea and lunch from the Tea Bar. Unfortunately the matcha was out of stock, but I opted for another green tea and the crab cake. It was raining the day I was there so I didn't end up using the pool. I really like my facial with Ruth. She was amazing and had lovely energy. I would definitely rebook. My massage was okay, but despite a few requests for more pressure, I was told that was the max she could do. I have had a lot of massages, but have never encountered that before

I will never use their spa again. Ordered a gift card for my friend and when she got there - the…read morespa had no record of my gift card - so my friend had to pay herself. They are totally disorganizied and their electronic system for handling gift cards is all but useless and disceptive. Unless you record the order number they will not honor it. You would think for such a presumably high class spa they would have a better system. Beware!

1505 High St Alameda, CA 94501…read more "Honey Bird Market" takes over the location of the old High St Market at High St x Santa Clara. Fresh new look, new name, and new staff. I've been here twice on the way home. The inside is completely different, all the old fixtures are gone. So far I have tried the pizza and tamales, and they taste good and are easy to heat up. The clerk at night is super friendly and helpful. They told me they want the old customers to come back and visit their new store. https://honeybird.market/ It's across the street from Lincoln Park on High St. Support Local Business!

What a lovely neighborhood store! Clean, great selection, and a super friendly staff! This place…read moreis a gem!

It was an okay welgreen , I am helping the community to work on something, but the machine is not…read moreworking, it took a while for them to work. The Indian woman trying her best to make it work.

I have been using this pharmacy for a long time with few issues. I really want them to succeed,…read morebecause they are in walking distance from my house and it's a nice, large store with generally good stocking and friendly people. However, I'm old and wanted to get the new COVID vaccine recently. I got an appointment, showed up, and they refused the vaccine because I'm on Medicare. I called the pharmacist after and talked to her about it, and she started that they couldn't give me the vaccine because of my Medicare supplement. I pointed out that vaccines are part of normal Medicare and do not require a supplement, so it doesn't matter what supplement I have. She suggested I go to CVS, so I went to the one in Willow Glen and had a very nice experience. Now, I'm not even sure it's legal for them to refuse a vaccine for someone on "regular" Medicare (not "Medicare advantage," which I might understand), or if they have gotten into some anti-vax "MAHA" kick. But I want to warn my fellow older neighbors that this Walgreens seems to not be friendly to Medicare patients any more. Really a shame and very disappointing, but, outside of warning you, I don't know what can be done about this except take the little side trip to CVS.

This is my local Walgreens. What I love is there are always a tons of clearance items here, ALWAYS…read more What I don't love? Almost everything I come to purchase is locked up! It makes shopping difficult, because I always have to track down multiple employees to do my shopping. What I love? The employees! They're always pretty friendly no matter how understaffed they are. And I guage how much I like a new employee to their response when I ask if they know my childhood friend, Daniel. It's Daniel who makes shopping here the best: no fake small talk, no intention of fake customer service, just real, raw, wonderful interactions. What would make this place five stars? Honestly, the employees always do. But occasionally I watch certain policies enforced that make me cringe, so I'm fairly certain it's just tough for me to GENUINELY support a major corporation. I prefer small businesses, and I'm proud to let my bias show.

No matter what I get from the store (medication, toiletries, snacks/drinks, etc.), the purchasing…read moreprocess is almost always super slow. I'm referring to the front register, not the pharmacy in the back (though I do often see lines and waiting there too). They only ever use one register at the front. If there's a slow customer in front of you, the workers do nothing to resolve the issue or expedite the transaction. And the employees just work slowly, talk slowly, move slowly, press buttons slowly, ask unnecessary questions, cause unnecessary delays... everything is just absurdly slow. This has not changed over the last decade. There can be just one person in front of you at this Walgreens, and it will still take longer than a line of 10 times that many customers elsewhere. I came on Tuesday afternoon to pick up some cold medicine cuz I was feeling under the weather, and yep service is just as inefficient as always. I had planned to get my go-to DayQuil, but then I saw that Mucinex offers its own fast-max version of all-in-one liquid gels and opted to try that instead, so at least they had a variety available to choose from. Still, I only come here when I urgently need something (since it's closeby to where I work). I would avoid this store at all costs otherwise.

If there is a score less than 0 then that's what this pharmacy at Walgreens at this 121 e el Camino…read morereal will get from me. 1. They are short staff at any time of the day 2. Lines are kept long coz there's only one window serving, no line for disabled or the elderly. 3. Staff in the pharmacy are over worked so there is no customer rapport. They lie about filling the prescription and say they don't have the stock but when the customer raises her voice and complaints... the supply is automatically filled in less then 30 minutes! (Meaning you have to threaten!) 4. They don't even say sorry when they make a mistake in giving you the wrong medication 5. Pharmacist here are not knowledgeable so be aware of your own medication... SO DO NOT EVER COME TO THIS pharmacy The worst!!!! Ever !!! But check it out yourself and tell me if I'm lying....

Very disappointed on the pharmacy customer service. They took a long time to take care of the…read morecustomers and the medicine also. The staff not friendly at all