Tracy is literally the nicest person on earth. I love her to bits and pieces. Excellent care when…read moregetting mani and pedi. And she does facials too. Love the small, peaceful and cozy vibes. She didn't charge as much as bigger places and still is able to provide all the services. You should definitely support this queen who is kind and amazing!

Tracy is amazing, the salon is relaxing and has peaceful music and vibes. If you are looking for a…read moresalon that is more intimate, just you and her I would highly recommend!! The pedicures always look phenomenal and are so well done. I never have any issues! I have gotten my nails done as well and they have always looked great. It is easy to book an appointment, as she is very flexible and responds very quickly. She also send you a text reminding you of your appointment the day before which is nice with a busy schedule!

One of the most affordable and amazing manis and pedis you can get!…read more Would skip the fancy Santana row assembly nail shops and come down the road to perfect nails.

Had a great experience here. I got a full set with builder gel and a design by Helen, with Ann…read morehelping bring the design together. Both had great attention to detail and very steady hands. I also had a gel pedicure with callus removal by Tina, which was excellent. This was my first visit and the salon was very clean and comfortable. I appreciated the small touches, like a stand for my phone while they worked, being greeted with coffee from a custom machine where you can choose your drink, and they even offered me a complimentary cuticle oil at the end. There's also a huge selection of colors to choose from on the wall. I'll definitely be back. The pricing was very reasonable.

My Husband and I enjoyed the revitalize and cherish pedicures today. Jodie and Aimee did a…read morewonderful job, paid close attention to detail, and overall left us feeling very relaxed. Joyce did a gel builder refill for me today as well. She always does an amazing job and I get lots of compliments on how clean and natural my nails look when she's done. We've been coming to this location for a few years now with no pls to change salons anytime soon. Keep up the great work Kitchen Nail Bar!

Unfortunately we were rushed as first timers we viewed their reviews and were hoping for that…read moreexperience as well. This felt like a quantity over quality shop and won't be returning that's for sure! Nail tech kept changing prices and was giving attitude. The receptionist and decor was very nice and has a beverage center but service a big 0 zero. The tech lady did not fur fill the manicure and did not cut cuticles correctly and the "sun" she so called drew for an additional $10.00 have now chipped away(it's only been 3 days) what type of salon are you guys running here ???? Money hungry much.

Gorgeous work from Mia!! I did the gelx with a design. She was very thorough and made it clear the…read moreprices before doing any work. I really appreciated her guidance through the process! Thank you!

I really really wanted to make this place my go to for gel x and builder gel nails, but they simply…read moredo not respect their customers' time. I do not think they keep track of appointments and, if they do, I simply cannot imagine how. I have tried texting and the response I get every time is "ok", even if I ask a question in my appointment request. I've tried making an appointment online and the appointment slots are always available and open, which can't be true. While in the salon, I've seen them answer the phone when someone calls to make an appointment, they are always on speakerphone, and I have never seen anyone write anything down after the phone call, they say ok and then just continue to work. Out of the 5 or 6 times I've been here I have only been seen at the time of my appointment once. Once! I am often waiting 30-45 mins and I stay because I have a very tight schedule and make appointments on the only days I can. I'm currently sitting waiting for my 5:00 appointment and it is 5:40 and there are 5 others also waiting, though I don't know what time their appointments are or were. (At 5:06 my manicurist asked me to wait 15 mins and I said fine....but I ended up leaving at 5:45 because she was doing someone's pedicure.) I have always been happy with the services I've received here and their prices are reasonable, which are the reasons for the 2 stars, but I simply will not be back due to their constant lack of respect of "appointment times".

I love that i can go to Yen and pick a color and let her do whatever design on my nails. I like the…read morefeeling of sitting there watching TV while she slays away. When she is done I'm excited to see what she decided to do and I'm never disappointed. Thanks Yen for everything.

I've been to a lot of nail salons over the year, but this one is the best! I got a gel manicure…read moreover 3 weeks ago and it's still perfect! Since I get a French manicure, I often go 5-6 weeks between manicures--that's how good the owner, Yen, is. Honestly, I don't think the polish would ever peel! The only reason I have to go back is my nails grow!

Angel is seriously a magician, a total nail artist wizard. She is meticulous with her work and it…read moreis absolutely flawless. And it lasts! My appointments last a few hours as well - a majority of that time is spent on nail care after removal of the previous design. Her studio is small but cute and PINK! It's made for me lol. It's very clean and extremely organized. She keeps snacks and light beverages in there too, as well as good Korean Netflix series playing. There are restrooms for all the businesses in the building and there's plenty of available parking in the shopping center lot. She's got tons of pretty designs to choose from. Her prices are high, but she's great about working with me to give me similar modified versions of designs I like that are more in my budget. She's very strict with her scheduling policies, but it's her business so she has right and reason to set them as she wishes. My previous regular nail artist (very good too and we got along well) moved and no longer does nails regularly. I'm glad I found a wonderful new nail artist to see in Angel!

I haven't been a customer of this store, just went pass by, but I really like the interior cute…read moredesign and those legos :)

Had such a lovely experience at Kitchen Nail Bar! The salon is beautiful, clean, modern, and has…read moresuch a relaxing vibe right in the heart of Santana Row. A huge thank you to Lam & Lana for taking such great care of me. Their attention to detail, professionalism, and warm hospitality truly made the experience feel elevated and pampering. You can tell they genuinely care about their clients and take pride in their work. From the service to the atmosphere, everything felt polished and welcoming. Perfect little self-care moment after long law school days. Highly recommend if you're looking for quality nails and wonderful service in San Jose!

I made a same day appointment for a mani pedi and I didn't have much time. They asked if I…read morepreferred pedicure and then manicure or both at the same time. I appreciated the option and went for same time so I could leave sooner. They brought a few different color binders and I decided to try cats eyes which have a little bit of a holographic look. I was so wowed by that process!! Katie used a magnetic stick to change the way the glitter moves in the polish before curing one finger at a time. Overall it looks very cool and I catch myself admiring my nails in the light which I don't normally do or get into (I get a manicure only a few times a year for special occasions). I'll also add they gave me a bottled water when I came in and even gave me a nice quality mask when I asked for one. I am immunocompromised and there was a lot of sanding going on at the next station so I felt taken care of as best as they could.

I'll keep the rating at 4 stars as this has only happened twice now, but did want to say a couple…read moreof things in regards to my most recent experience: 1) if you're going to accept appointments, you shouldn't accept walk-ins that will overlap with that appointment time 2) if you know you are running more than 15 minutes behind, you should call or text your customer to let them know. I never walk-in to salons/restaurants and only make appointments/reservations because my time is precious and I hate waiting around. It's disrespectful to your customer's time to not at least give them a heads up. I was waiting 40-45 minutes past my appointment time today and left in the middle of what I was doing to get here on time for you. In the same way you would not take me 45 min late, it's unacceptable to do so with me. Please give me a call or text next time as I'd like to continue being a regular here; that's all I ask. Thanks.

I have been getting my nails done here for over 10 yrs and they always come out perfect! The staff…read moreif wonderful and very friendly. They take their time and the atmosphere is relaxing and enjoyable.

This has been my go to spot for almost 3 plus years! Everyone has always been extremely friendly…read moreand get me jn during even some last minute requests. Good price too! I would highly recommend bringing cash for payment and tips

Walked in, no wait on a Sunday…read more Got a lemon drop pedicure ($35). I've never had a slice of lemon rubbed across my toes before, that's different. Gentle, efficient, chill. For the price, would come here again!

Walked in for a pedicure and Amy was so nice! She did a simple French tip but it came out so good!…read moreWill definitely be back!!

TL;DR: My big toes were messed up 3x and instead of taking accountability, the owner blamed me for…read morechoosing regular polish--a service she provides. No refund, no solution, and deeply unprofessional behavior. *~~ Service Overview & Pricing I booked a same-day appointment that the owner accepted. I requested: * #108 Gelixir purple gel polish + acrylic fill manicure * #108 Gelixir purple regular polish + basic pedicure The owner upsold heavily throughout. I even let her do extra work on my pinkies to build rapport. Total: $81 Tip: $15 (tipped before the service was completed) She opened the shop ~5 min late despite accepting my 9:30 AM appointment, & complained aloud, setting the tone for our session. *~~ Where Everything Went Wrong 1. First Mistake Toe spacers were applied after polishing but before the paint was dry, immediately smudging the big toe. 2. Second Attempt They only partially removed the polish to "fix" it. Because the initial coats weren't fully removed, the application was thick and uneven. After 40 minutes of "drying," the nail dented and the texture caught the lip of my shoe, scratching again. I told them I still had time if they wanted to properly redo it. 3. Third Attempt A kind staff member accidentally damaged the other big toe while helping me into disposable sandals. At this point, my toes had been ruined three separate times--all due to staff actions. *~~ The Owner's Response When I asked if they could use gel on the big toes (since the mistakes were theirs), the owner refused and claimed: 1. The colors "wouldn't match." 2. Gel and regular polish can't match--despite the Gelixir palette offering both and my manicure proving otherwise. 3. That because I chose regular polish, the outcome was my fault. She repeated this many times. 4. That regular polish takes "hours to dry in cold weather," something she never mentioned and is simply not true. By then I had been there from 9:30 AM to 12:20 PM, and the pedicure was the first service we started. *~~ Escalation & Unprofessional Conduct When I calmly asked for a reasonable fix (or at least accountability for my time), the owner became rude, defensive, and dismissive. She offered: * No refund * No partial refund * No refund of my tip * No solution She repeatedly told me I could "leave if I didn't like it" while her staff was trying to help me with bare toes. Instead of accountability, she lectured me with constant "you" statements and kept shifting blame. I stayed polite and attempted to de-escalate, but she kept escalating. My friend who was with me also felt the owner was short, judgmental, and rude from the beginning. As a Filipina, I'm familiar with cultural bluntness--this wasn't bluntness. This was aggressiveness and unprofessionalism. *~~ Service Quality & Safety Concerns * They used a pumice scrubber on my inner ankle bone, leaving raw skin and micro-cuts. * The owner drilled harshly on the sides and cuticle area during my fill, causing irritation and cuts. When I said "ow," she told me I "needed lotion." (I regularly moisturize; the issue was her technique.) * During upselling for designs/gems, she asked about two fingers. When I agreed, she worked on the wrong fingers, insisted I said "all," and did the same thing to my friend. * Despite her picking my friend's shade, she acted annoyed when we asked to see it on one toe. Odd behavior throughout--there's truly no winning with her. *~~ Final Thoughts Based on quality alone, this could have been a 2-star experience. But the owner's behavior makes it a 0-star experience. Earlier, she told me her business struggles with retention but has some regulars. Now I understand why. The recurring reviews about poor customer service suddenly make complete sense. Even her responses to negative reviews show the same pattern--confrontational, defensive, and unwilling to take responsibility. It's impossible to relax when the owner is hostile, unaccountable, and provides no customer care. This was my first time going (only to accommodate my friend's work schedule) because in theory the 9:30 AM start time is competitive. But honestly, you're better off walking one minute over to Winchester Nails, which is actually my regular spot. I'll never cheat on them again.