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    Tracy's Nails 21

    4.9 (37 reviews)
    Closed Closed

    Services - Tracy's Nails 21

    Nail fill-in

    Toe nail fill-in

    Hand nail fill-in

    13 More Services

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

    Tracy's Nails 21 Photos

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    Recommended Reviews - Tracy's Nails 21

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    Gel Manicure - stunning!!
    Shelly K.

    Tracy is amazing!! I have been going to her for 4 months now, and I wouldn't trust anyone else with my nails. Not only is she incredibly artistic and has every color option available (I have gotten both dip & gel), but she really listens to what you want and is the sweetest, most thoughtful, and caring person to talk to. Not to mention, she's accommodating for my schedule and is always on time. It is such a treat going to see Tracy, and the best part is that her spot is just for you! It's always quiet and never smells like chemicals. I always leave my appointments happy, relaxed, and excited to show off my new set. I always get compliments too, for weeks after! I couldn't recommend her more.

    Nails featuring kitten
    Daisy Z.

    She's done it again. Look at them nails all natural. Will never not come here. She's a vibe. Parking is great. Love

    Marble/rose quartz inspired
    Nicole S.

    Not sure what's going on with Yelp itself and why they're hiding Tracy's amazing reviews.. but this is definitely a 10/10 nail salon! I've known Tracy for about 4 years now and she's one of two people in the South Bay that I trust to do my nails. It's a small shop where she'll give you 1-on-1 attention for any service that you book. I've been getting gel pedicures and dip powder manicures. I'm always more than happy with the designs that Tracy is able to accomplish on my nails! She's very gentle and detail oriented with designs.

    Natalie X.

    I personally love going to Tracy because its intimate- just you. Love the calming sound of the water and being able to relax during my self care time. She is so kind, and flexible! Also, im usually a long acrylic kinda girl but needed to take a break because my nails were so weak. Look at these nails, natural with just dip powder. And its been about 2 months. I love em

    Natural Dip Manicure
    Nicole M.

    I would give Tracy 10 stars if I could! I don't trust anyone else with my nails. Tracy's work is consistently everything I ask for! Tracy is super kind and easy to talk to, she makes suggestions for different colors and designs and makes sure to check in during the process to make sure you're satisfied. My natural nails have never felt healthier. Book with Tracy you won't regret it!

    Another Beautiful work from Tracy Pham One of my excitement these days is to visit Tracy for some pamper time. She absolutely deliver the best deluxe pedicure, and of course her nails work is fabulous. If you're not sure of what colors you want she will help you choose colors to your liking. Got a brand new set with Tracy this time, and I Love it

    Dioceline Z.

    I'm so glad to have found Tracy , she's the sweetest and gives amazing service, and I love her work. My nails have never been better because of her high quality products. She's so attentive and talented, it's worth waiting for her because coming to her salon is a very relaxing time.

    Tracy is the absolute best. I came across her business after being referred by a friend. I have had a really hard time finding a good nail tech in the Bay Area that is professional, timely, and detail oriented. Tracy not only met these expectations, but she has raised the bar. She is an extremely talented nail artist, I always have very elaborate design ideas and she makes sure to pay attention to every little detail and ensures that I am happy with the result. From nail shape, color, design, etc. she is very meticulous and checks in throughout the process to ensure she's meeting your ask. Also, my nails have never been healthier. Tracy uses non toxic & gentle products to preserve the integrity of your natural nails. I no longer need tips on my dip sets, my nails are strong, long, and healthy. She is very fair and transparent with pricing, and always takes the time to ensure her customers are happy. Tracy is also an independent business owner, she works very hard and her work is empowering and inspiring. I will support her as long as I live in the Bay Area. Thank you Tracy!

    Dip powder on my natural nails- lasted me 3.5 weeks

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    Ask the Community - Tracy's Nails 21

    Review Highlights - Tracy's Nails 21

    I've been going to Tracy consistently for the past 3 years, and I can honestly say her dip nails are top-tier.

    Mentioned in 5 reviews

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    Kitchen Nail Bar - Santana Row - Kitchennailbar

    Kitchen Nail Bar - Santana Row

    4.6(1.5k reviews)
    1.6 miWest San Jose
    $$$

    Had such a lovely experience at Kitchen Nail Bar! The salon is beautiful, clean, modern, and has…read moresuch a relaxing vibe right in the heart of Santana Row. A huge thank you to Lam & Lana for taking such great care of me. Their attention to detail, professionalism, and warm hospitality truly made the experience feel elevated and pampering. You can tell they genuinely care about their clients and take pride in their work. From the service to the atmosphere, everything felt polished and welcoming. Perfect little self-care moment after long law school days. Highly recommend if you're looking for quality nails and wonderful service in San Jose!

    I made a same day appointment for a mani pedi and I didn't have much time. They asked if I…read morepreferred pedicure and then manicure or both at the same time. I appreciated the option and went for same time so I could leave sooner. They brought a few different color binders and I decided to try cats eyes which have a little bit of a holographic look. I was so wowed by that process!! Katie used a magnetic stick to change the way the glitter moves in the polish before curing one finger at a time. Overall it looks very cool and I catch myself admiring my nails in the light which I don't normally do or get into (I get a manicure only a few times a year for special occasions). I'll also add they gave me a bottled water when I came in and even gave me a nice quality mask when I asked for one. I am immunocompromised and there was a lot of sanding going on at the next station so I felt taken care of as best as they could.

    Photos
    Kitchen Nail Bar - Santana Row - Broken acrylic nail

    Broken acrylic nail

    Kitchen Nail Bar - Santana Row - Kitchennailbar

    Kitchennailbar

    Kitchen Nail Bar - Santana Row - Kitchennailbar

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    Kitchennailbar

    Amy's Nail Lounge - Manicure and pedicure service

    Amy's Nail Lounge

    4.5(321 reviews)
    2.0 miWest San Jose
    $$$

    Walked in for a pedicure and Amy was so nice! She did a simple French tip but it came out so good!…read moreWill definitely be back!!

    TL;DR: My big toes were messed up 3x and instead of taking accountability, the owner blamed me for…read morechoosing regular polish--a service she provides. No refund, no solution, and deeply unprofessional behavior. *~~ Service Overview & Pricing I booked a same-day appointment that the owner accepted. I requested: * #108 Gelixir purple gel polish + acrylic fill manicure * #108 Gelixir purple regular polish + basic pedicure The owner upsold heavily throughout. I even let her do extra work on my pinkies to build rapport. Total: $81 Tip: $15 (tipped before the service was completed) She opened the shop ~5 min late despite accepting my 9:30 AM appointment, & complained aloud, setting the tone for our session. *~~ Where Everything Went Wrong 1. First Mistake Toe spacers were applied after polishing but before the paint was dry, immediately smudging the big toe. 2. Second Attempt They only partially removed the polish to "fix" it. Because the initial coats weren't fully removed, the application was thick and uneven. After 40 minutes of "drying," the nail dented and the texture caught the lip of my shoe, scratching again. I told them I still had time if they wanted to properly redo it. 3. Third Attempt A kind staff member accidentally damaged the other big toe while helping me into disposable sandals. At this point, my toes had been ruined three separate times--all due to staff actions. *~~ The Owner's Response When I asked if they could use gel on the big toes (since the mistakes were theirs), the owner refused and claimed: 1. The colors "wouldn't match." 2. Gel and regular polish can't match--despite the Gelixir palette offering both and my manicure proving otherwise. 3. That because I chose regular polish, the outcome was my fault. She repeated this many times. 4. That regular polish takes "hours to dry in cold weather," something she never mentioned and is simply not true. By then I had been there from 9:30 AM to 12:20 PM, and the pedicure was the first service we started. *~~ Escalation & Unprofessional Conduct When I calmly asked for a reasonable fix (or at least accountability for my time), the owner became rude, defensive, and dismissive. She offered: * No refund * No partial refund * No refund of my tip * No solution She repeatedly told me I could "leave if I didn't like it" while her staff was trying to help me with bare toes. Instead of accountability, she lectured me with constant "you" statements and kept shifting blame. I stayed polite and attempted to de-escalate, but she kept escalating. My friend who was with me also felt the owner was short, judgmental, and rude from the beginning. As a Filipina, I'm familiar with cultural bluntness--this wasn't bluntness. This was aggressiveness and unprofessionalism. *~~ Service Quality & Safety Concerns * They used a pumice scrubber on my inner ankle bone, leaving raw skin and micro-cuts. * The owner drilled harshly on the sides and cuticle area during my fill, causing irritation and cuts. When I said "ow," she told me I "needed lotion." (I regularly moisturize; the issue was her technique.) * During upselling for designs/gems, she asked about two fingers. When I agreed, she worked on the wrong fingers, insisted I said "all," and did the same thing to my friend. * Despite her picking my friend's shade, she acted annoyed when we asked to see it on one toe. Odd behavior throughout--there's truly no winning with her. *~~ Final Thoughts Based on quality alone, this could have been a 2-star experience. But the owner's behavior makes it a 0-star experience. Earlier, she told me her business struggles with retention but has some regulars. Now I understand why. The recurring reviews about poor customer service suddenly make complete sense. Even her responses to negative reviews show the same pattern--confrontational, defensive, and unwilling to take responsibility. It's impossible to relax when the owner is hostile, unaccountable, and provides no customer care. This was my first time going (only to accommodate my friend's work schedule) because in theory the 9:30 AM start time is competitive. But honestly, you're better off walking one minute over to Winchester Nails, which is actually my regular spot. I'll never cheat on them again.

    Photos
    Amy's Nail Lounge
    Amy's Nail Lounge
    Amy's Nail Lounge - Came to Amy with a design in mind with barely any photo reference and she gave me exactly what I wanted!

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    Came to Amy with a design in mind with barely any photo reference and she gave me exactly what I wanted!

    Rose Bloom Nail Spa

    Rose Bloom Nail Spa

    4.2(27 reviews)
    1.1 mi

    I've been a lifelong nail biter and always felt too embarrassed to go to a nail salon, but after…read moreone more time of biting my nails too short and in pain, I went to Rose bloom nail spa. They didn't judge me for my bad nails, and they were very kind and gentle. I'm obsessed with the cat eye, magnetic polish I got. I'm already looking forward to my appointment next month! Thank you for my new nails!

    Avoid this place if you value your time…read more I had a 10:30 AM appointment for a manicure and pedicure and arrived on time. There was only one nail tech working, another customer already waiting, and no one even bothered to check my appointment. I was just asked what I wanted and told to sit down. That alone told me everything. I waited about 15 minutes before being seen. The pedicure itself was fine, but while I was sitting there, more and more people kept coming in even though existing clients were not finished. It was obvious they were overbooking. After my pedicure, which was not even completed since my toes were not painted yet, I was told to wait another 25 minutes. At that point it was already close to noon. I left briefly to grab coffee and came back at 12:35 PM. They still were not ready. I ended up waiting about an hour, not the 25 minutes I was told. My 10:30 AM appointment did not end until 2:00 PM. That is 3.5 hours. I even told them to skip painting my nails just so I could leave sooner, and it still took that long. At checkout, I said I would not be paying full price due to the excessive wait. One staff member was apologetic, but another stepped in and insisted I pay full price, clearly annoyed that I even asked for a discount. Only after pushing back did they take 10 dollars off. I paid 105 dollars for a 3.5 hour appointment that was not even fully completed. This place is disorganized, overbooks aggressively, and does not respect customers' time. A 10 dollar discount for this experience is honestly insulting. Would not come back. Would not recommend.

    Photos
    Rose Bloom Nail Spa
    Rose Bloom Nail Spa
    Rose Bloom Nail Spa

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    Tracy's Nails 21 - othersalons - Updated May 2026

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