You can imagine that I was less than happy to find that my makeup remover had spilled all over the inside of my toiletry bag. I've spent the whole day traveling and all I wanted to do was remove my makeup, wash my face, and get ready for bed. Fortunately, this Walgreens was right across the street from my hotel. I made my way to the beauty and skin-care section and found a whole bunch of full size makeup remover products... wipes and solutions. Not wanting to risk the same thing happening again, I decided to forego another bottle of solution. But I didn't want a large container of wipes, because I already have plenty of makeup remover at home. I asked the sales associate where the travel sized items were. He pointed me in the right direction, adding that he didn't think they sold travel-sized makeup remover wipes. Ha! You, sir, have never removed makeup before so you don't know what I know. And what I know is that they DEFINITELY sell makeup remover wipes in travel-size packages. Armed with all the knowledge I needed, I confidently strolled over to the aisle and *surprise!*, I found exactly what I wanted; A travel-size pouch of makeup remover wipes. No risk of spillage, and they'll all be gone by the time I head out for my return flight. Perfect. I resisted the urge to waive my purchase triumphantly at the sales associate as I strolled out of the door, satisfied. read more

The store closes at 11:00 pm. I arrived at exactly 10:56 pm before the doors were closed and before end business hours all the way from the Civic Center area. To go and add money to pay a bill before a late charge is applied at midnight. The only Walgreens open is this one besides Castro's 24/7 Walgreens. I proceeded to use the ATM to withdraw funds and fell in line at the registers to add the funds onto a specific card/bank. I was behind two other customers when I was next in line. Walked up the the counter for some lady with her back turned yelling across the room to the security to lock the door. For like 15 seconds turnt around and with a urgently raised tone said "hey, hey, hey, you can't do that we're already closed, there's no more shopping allowed, there's no more shopping allowed" reiterating her point with me being right in front of her I began to explain I was at the ATM before the doors were closed and I came to the line to add money which is the only reason I came to Walgreens was to reload my card. She then proceeded to say " it doesn't matter if you weren't in line at the time that we the doors then I can't let you in the line because it's not fair to everyone else" I literally looked at her and said I was already in the line while you had your back was facing the customer and were yelling at the security guard. I understand I was the last one in line but obviously there may be some delusional thinking or blindness because the doors closed and I was last in line so yeah I couldn't reload my card and had to leave. Terrible customer service! I don't remember if it was management may as well be as she was supposedly calling the shots for presumptive closure of the store with customer still inside not allowing them to check out. Shouldn't matter if I had to reload money on a card or purchase something if I was clearly in the store before they closed the doors, then I feel that they intentionally didn't want to have to recount their drawer or change their nightly deposit routine (yeah I've worked in retail before too) ...rude...and ignorant people read more

I really like this location. They always have my medications and deliver them on time. Whenever there's an issue, they call right away and communicate it clearly. I never run out of my meds, and I'm on medications that I can't abruptly stop, so I really appreciate their reliability. The app can be glitchy at times but I'm glad the pharmacists are always reachable. read more

Go to pick up rx...cashier says it will be a 20 min wait. i wait 25 minutes..and ask how much longer it will be. she says we have to wait for a "timed safe" to open. me: "how long is that going to take?" Cashier, " it will open in about 5 minutes, but then we need 20 minutes to fill the medication." Thanks for wasting my time. read more

Bad customer service. Some workers will ignore you and will take a while until they notice you. Good job

This is for the pharmacy only: + They're only meant to be closed between 1:30 and 2:00 but arbitrarily just close until 2:30 or later. You may end up waiting like I've had to on several occasions. + Every time I go, the ere seems to be a different pharmacy tech-in-training which suggests they can't hold on to people? + The pharmacists themselves are possibly overworked but they seem like they're tired and sick of the job. Their manner with people is brusque and curt. + Medications are rarely in on time and inquiries are often met with a lack of certainty and being told to call back to verify. I'm sure a lot of the issues are because of Walgreens corporate and not the people, but it is really taxing to deal with this location and I've had to move all my high-priority meds to another Walgreens to ensure I get things on time with the least hassle. read more

The medicine prepare speed is too slow. They promise you medicine will be ready in 15 minutes, but I waited for 30 minutes or more. The only response I get from them is "Almost ready" read more

We stayed at Marine Memorial Club and needed a prescription filled. No problem. The friendly pharmacist was very helpful. This business is well situated in downtown San Francisco. read more

This review is for the Pharmacy only. I'm so glad Alice is still there, she's been there a long time and I love having the familiarity. Even if she isn't the one who helps me, she always has a smile and is friendly. They are so busy there, sometimes it can be a long and frustrating wait, but then Alice is there with her smile. I'm so glad this location is still open, it's been my go-to for longer than I can remember. I used to get my kitty's insulin and chemo pills there, and when that kitty passed, the pharmacists were all sad too. They've helped me through more than one rough time. read more

Security is way too aggressive. Causes too much negative attention. There's a professional way to deter and deescalate. Get new security.

Saturday Pharmacy team: Hands down the worst service I've ever gotten. I've been using Walgreens for decades. No issues ever . The pharmacist at the front desk was condescending to me when he saw no meds in my file- I said I was coming to pick up my prescription- I clarified which one. I called their store several times in the morning and one time was able to reach a pharmacist who had offered to help me when I got clarification on which prescription I needed, she told me to call back and she would take care of me. When I got everything cleared up, I called several times And was on hold for up to 20 minutes with no person picking up the phone at the pharmacy. (PS this was not during lunch hour ). So I used their online chat to ensure the prescription would be ready within 90 minutes, ask them to verify that we were talking about the right place and they did confirm the address and hours- I came over a few hours later to make sure they had ample time to prepare it. explained this to the pharmacist again who insisted they had no record of my script. He was asking another woman for help and she was guiding him and instead of coming to me and taking over, which would've been much better she just gave him a couple of tasks and then he went to talk to someone else, no one wanted to deal with the clientele patiently waiting in line. So they asked me to sit down and wait. They didn't say whether they were looking for it or had to make it. Just kept me in the dark. 20 minutes after being asked to sit down I went back to ask for an update. He continued to tell me they are working on it. I asked for clarification as to whether they were looking for it or making it and he would not answer me. Walked away again. I said I wanted to talk to the woman I had spoken to earlier on the phone and I described her and she was standing behind the desk. When she noticed that I mentioned her, she walked away and essentially hid from me. Meanwhile, I'm very calm, but I'm definitely frustrated and explained that they are not communicating clearly with me as to what's going on and I need to try to find another pharmacy if they can't get it for me before all the pharmacies closed. I'm now waiting again an additional 20 minutes and all they said was please give us a little more time without any clarification. Poor management, terrible communication and zero customer service. Now, watching other people who are also waiting and they are experienced the same level of frustration, it almost seems like the team here is clueless. read more

The employees at this location on 12/8/22 decided to lock the only entrance at 10:55p.. 5 mins Before their posted end of business hours. Never mind i took a $10 Uber to rush here from 3 blocks away to get first aid supplies for my roommate who sliced his hand on broken glass.., Youcan'tlockthe only exit to a business when there are customers ( of which there were several) still inside. I pleaded with the older Latina employee to let me in bc it wasn't 11. She said no And turned her back to ignore me. what would happen if some Wacko opened fire on the people they have trapped inside.., will The security guard protect everyone ?? No because he's playing on his phone. What if there's an earthquake/fire? Next time I'll just go to Safeway. It's cheaper open later And not staffed with such self-serving , shitty employees read more

I'm removing a star because the security guard's behavior has not changed at all and on my most recent visit I was just standing there looking at new stuff when he asked me how I'm doing while passing behind me to push a button, stand beside me and stare? Then pass behind me again to go stand at the front of the store. This has been going on for months and I'm able to just yell at this idiot. Stop following me. I've never stolen. I've never stolen from Walgreens. read more

Busy Walgreens. Very close to Union Square, which means it's gonna be messy and it's gonna have some sketchy people walking in and out of here. People screaming at the top of their lungs at nothing and trying to steal random stuff so they can sell it later. There is always some random person harassing people exiting the store asking for change. The aisles here are never cleaned up and the counter tops are sticky. Highly recommend to walk down a few blocks to get your water and the candy bar you most definitely need. read more

I've been going to this Walgreens for 3 years because I live a block away. I've never had any issues until the new security guy got hired, tall thin older black guy. Since his first day, he's been staring me down while I shop as if I'm about to steal something, even though I've never had that history with them or ever. He's always around me like a shark. I had this uncomfortable feeling for awhile but today he went as far as to actually approach me, put his hand in my shopping cart, then said "oh" and awkwardly walked away, and the overweight big white store employee also awkwardly smiled and said "my bad" or something and walked away too. Before this happened, the Asian employee in the same isle as me kept staring me down too until I looked back and her and stared back because wtf? After a long awkward pause of us staring at each other (which she totally started), she said "do you need help with anything?" to which I responded, "No?" I once witnessed another store employee stop a customer from walking out, asking if he paid, and- shocking- HE DID pay, and left feeling incredibly offended, and rightfully so. Wtf is wrong with these people? I've literally watched homeless people steal a bunch of stuff from this place and the other security guys couldn't care less, but me and other honest people are the priority to be watched over the homeless who actually steal? Wasn't there a law that passed that allowed people to steal up to $900 and get away with it? Freaking chill or you're about to lose your regular customer, I swear to God. read more

Bottom Line: Souveniors, sundries and MUNI passes in bustling Union Square. This is a busy Walgreens on the Corner of Powell and Sutter. The store is relatively small so the aisles feel cramped and the shelves are packed. Fortunately the shelves are flowing with all of the right stuff for a San Francisco tourist including snacks, beverages, souvenirs, forgotten toiletries and MUNI passes. I found myself in this store seeking a 3-day MUNI pass so I could ride the cable cars, historic streetcar and busses until my heart was content. As it turns out they were out of MUNI passes but I did find some other goodies like Ghirardelli chocolate squares, sodas, and San Francisco's famous It's It ice cream sandwich. As fellow Yelp Elite Rodney G pointed out, this page is NOT for the bright, modern, unique two-story Walgreens located at 135 Powell St. in the very heart of Union Square. The store at 135 Powell St. is definitely the nicest Walgreens I've ever seen but this location at 459 Powell St. is very average, at best. Which ever Walgreens you venture into, be sure to bring your reusable shopping bag unless you want to pay for a paper bag. read more

Walgreens - You can find the famous It's It ice cream sandwich here and it's very good! - Drugstores Near Me - San Francisco, California

The pharmacy staff is in competent and doesn't care about customer's needs. They didn't have a common drug, but didn't order it when the electronic RX came from my doctor. They waited until I called to see if it was ready. A prescription that I thought I would get on Friday or Saturday won't be ready until Wednesday, and I won't hold my breath on that. read more

Came home for my yearly visit. I love Walgreens in Honolulu I miss the weekly specials. Great service and very helpful, only in Honolulu ! read more

Walgreens - Waiting for my flu shot! - Drugstores Near Me - San Francisco, California

I can only imagine that the negative reviews of this location came before 459 Powell got its nails done, got a pedicure, got its hair did. This store is two stories of pure Walgreens awesomeness. Yes, you can get the usuals: deodorant, allergy meds, luggage locks, blah blah blah. Can we concentrate on what's really important? Can we talk about what makes this location so darn special? It's one of those new-fangled Super Walgreens with a HUGE Slurpee machine, the Coke machine with 195672 different permutations and case after case of pastries. What?? A Walgreens that sells profiteroles and the like? A Walgreens? Yep. It's fancy... and full of sugar. I WAS BOUNCING OFF THE WALLS!! After doing a Homer Simpson-esque giggle and hoppity hop, I decided on a mixed blue slurpee (yes, the flavor was 'blue'... along with the other flavors I added), cream puff and rocky road bar. Even as I dove into the sweet treats, I couldn't believe what i was experiencing. A Walgreens is a Walgreens is a Walgreens... unless that Walgreens can make your blood sugar level spike threefold courtesy of Science™ Coca-Cola and gourmet-ish pastry. Oh, SF. You're just too wacky not to love. You probably shouldn't bring kids here, though. It won't be pretty for you. read more

Tonight would be twice now I've been hassled by their security guard for no reason whatsoever of the few times I've shopped here late at night. This would be a bad track record on their part. They clearly contract out to sociopaths that are looking for confrontation instead of finding evidence people are stealing or otherwise deterring them. This is an unenviable but necessary job to begin with but good God do they go over the top. I'll keep going as it's close to my apartment. Maybe I'll get lucky enough to sue these bozos that obviously need the wake-up call given that their normal employees don't seem to mind. read more

The is the Walgreen's where the Hood meets the Tourist Hordes. The upshot are tacky SF souvenir displays up front and lots of locked up toiletries (including toothpaste!) throughout the store. Otherwise, this place has the usual packed aisles (people and merchandise), disorientation on the location of what you're looking for, and employees who are doing their best to serve customers and get the hell out at the end of the shift. So why was I here? Because I miss the schlock SF Tourist Experience of my Youth and this was a quick stop before I headed off to Fisherman's Wharf (via Cable Car and in a T-Shirt and Shorts)! Seriously, I was at a professional meeting at the Hotel Nikko and my gums were "angry" after Lunch. This Walgreen's was convenient and after buying (and later using) the right oral care products, I was good to go. read more

This is the NICEST walgreens I have ever been to. It is located on Powell Street in Union Square and is two stories tall. Filled with everything you could ever think of (appropriate to a Walgreens, of course) as well as a fresh food section with sushi, fresh squeezed juice, smoothies, pastries, salads, fruit, etc. The lines move quickly and the employees are always happy to help. There are a few tables available to patrons needing a space to enjoy their food and it is very clean and well maintained. They always have security at the main entrance as it can get very busy in these parts of town. I highly recommend passing by with whatever needs you may have. It is the best thing available to tourists and locals alike, other than the Bristol Farms located in the Westfield Mall which may be too expensive for the blood of those on a budget! read more

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Nobody panics as long as the things are going according to the plan. Joker- the dark knight. So I wanted to return this gel I bought from them, the day before as I didn't like it. The problem was I didn't had a receipt. I asked this asian woman and she said she doesn't know how to return without a receipt so she went to the big black security guard and after sometime he called me and said 'we can't do it without a receipt and have the right to refuse return to anyone. You can ask Xin and see if he is willing to make an exception. ' While he was speaking I thought 'why am I wasting my time with him?' Anyway I went to Xin and he said after checking somethings he said 'I can return you the retail price which is 15 bucks' I actually paid more than 20 bucks for that. I had to show them my bank transaction ID to make them believe plus it was showing that on his LCD. It's like a problem comes and people actually show their true behavior. read more

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** This business page is NOT for the two-story Walgreens located at 135 Powell St. ** Looking at the photos, there appear to be only two that are of the right Walgreens location on Powell St and Sutter St. Similarly, many of the reviews are clearly written with the wrong Walgreens location in mind. In any case, hopefully this will clear up the situation. In terms of the actual Walgreens located at 459 Powell St, it is basically your typical convenience store. It's main selling point is that it is open 24 hours. As it is located just north of Union Square, it gets plenty of traffic from tourists and shoppers. At any given time you may randomly encounter a surge of people and an extremely long line at checkout. And, if you visit at night, it's common to run into some interesting characters ranging from local homeless to drunken partiers. That said, the staff is generally friendly and helpful. read more

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Needed bottled water so decided to make a pit stop at this Walgreens. This store in Union Square gets super packed, but the store accommodated by having all lanes open and checkers working the front. I felt confined and cramped in this store... It's all downhill from here... read more

Very convenient when your walking around San Francisco. Small but have everything you need inside. Great deals inside the store. Friendly staff and security at the door... read more

I have bad experienced at this Walgreen pharmacy this location. Her name is JESICCA, she yelled at me in front of others custemer because of I don't have insurance. She discriminated against me, I can she from her face and the way she treat me. She said if you don't have insurance then you have pay out of pocket which is a hundred something & the other prescription cost more then 3 thousand without insurance. While I'm talking she slammed down the computer mouse she was holding and she cut me also said, you know what let me take care other customer "next line please". I went out pharmacy without my medication. It was so hurtful... hurt my feelings and I felt so embarrassed with other customer who watched me. I'm sad I hope the HR read this... read more

Great location and was right next to hotel that I was staying at. Nice friendly guy at the counter...that's all it takes really. Just a smile and or a friendly hello goes a long way. They are open 24 hours. read more

They're a few bad apples at this Walgreens, considering it's a flagship store you'd think they would only want the best of the best at this type of store so they can roll it out to other divisions. Besides that, this Walgreens is wonderful. No bums wandering around stealing stuff and or asking for .50 cents or a dollar. Clean. read more

Walgreens - 4.99 for this fabulous cream puff. A little expensive,but well worth it. My friend had the cheesecake and he enjoyed every bite - Drugstores Near Me - San Francisco, California

You don't know me, I don't know you. Let me buy my stuff and I am outta here before I get a parking ticket. Peace! Limited selection compared to other Walgreens. read more

This is the most convenient Walgreens as it is right at a cornerstone of Union Square. The staff is friendly and helpful enough, and the pharmacy staff is wonderful - they are always great in helping me through the tangles of health insurance and physician prescription requirements no matter what. I am forever grateful for their patience and persistence is helping me obtain what I need when everything else seems to be in disarray. In general, the store pretty much has what I need at standard prices, and it is amazing, but no matter how many people are in line at the registers, the line moves fairly quickly and without a hitch. People don't use carts at this store, only baskets, as most people who come into Walgreens only need a few items. Nevertheless, they are quick! read more

Oh Walgreens, you always seem to be closeby whenever I'm in the US. This one was a short walk from our hotel so the one we frequented almost daily. What other store could you buy a souvenir spoon, sushi, or meds? I only got the spoon (cheapest place to buy it) but we loaded up on snacks and chocolate that aren't available in Canada. It was always busy with a line up towards the coolers but it moved quick. Also, the aisles can get pretty crowded too. The guys working here (I don't think I ever saw a woman working the front tills) were always efficient and quick. We didn't have a Walgreens card since we don't live in the US but he signed us up for one using a hotel phone number. Cool, now I have a card to get better prices next time I shop at Walgreens! Was approached inside and outside for money but people weren't aggressive. Good location and always found something to buy here, even if I was just looking. read more

They have plenty of COVID testing kit on selves but wont give out to kaiser membership while kaiser ran out of testing kits. The lady at the pharmacy said they dont "take kaiser" and told me to get them online read more

Very unprofessional - dangerously so - friend got a booster there and he's been very sick for the week ever since. The pharmacists said they "had to mix up the booster" and we think they messed up badly. BEWARE read more

This place is quick and easy but mildly unsanitary, I'd rather shop online then walk in here but it's pleasant.

This Walgreens store that is on the corner of Powell street and Sutter st is the worst staff in the company! They are the most unprofessional, most ghetto acting and least friendly people. They need to fire entire staff and rehire, re-train, and ensure they know how to treat customers. read more

As a requirement for my License to Practice Homosexuality, I used to be something of a Product Whore: Bumble & Bumble, Lancome, Rene Furterer hair products, skin creams priced at the GDP of a small country...You name it, I've tried it. And, sure, a guy needs personal care luxuries from time to time, but in my advancing age I'm learning that most of it is BULLSHIT. Not "why Darin, you're so cute!" bullshit. Like, People's Temple "drink this motherfucking Kool-Aid and achieve NIRVANA!" bullshit. I mean, Bumble & Bumble Thickening Shampoo is nice and all, but IT'S A SHAMPOO. It could be made of cat placenta, whale shit, and unicorn tears mixed by a peg-legged pirate with lice in his beard and a sinus problem but it still won't make a fucking difference to your hair SINCE YOU WASH IT ALL OUT. I get that now. So I came here to find some nice, run-of-the-mill shampoo that would give my hair body and bounce without forcing me to forgo my next meal. I also needed to buy an anti-perspirant with enough aluminum chlorohydrate to stanch sweat. And give me cancer -- kidding! (right?!?) Now, most Walgreens place a few select items in locked plexiglass cases. But THIS Walgreens goes way overboard: TAG deodorant, bath gels, EVEN K-Y JELLY-- all placed under lock and key. Can you imagine how fucking embarrassing it would be to buzz for an employee and ask them to open the LUBE CASE?!? Look, I'm a whore and all, but I like to be DISCREET and not announce it to EVERYONE IN THE WORLD, like on a public website dedicated to reviews for example!! Shiiiiit. And lo and fucking behold, nearly ALL the shampoos I wanted to check out were ALSO locked up, preventing me from inspecting the ingredient list. Way to make your customers feel like criminals, Walgreens! You mean it's not bad enough that I need to sacrifice my sperm every time I walk through your radiation-emitting security gates, but you want me to ask for help in order to LOOK AT THE FUCKING BOTTLE OF HEAD AND SHOULDERS?!? Fuck, this is like a PRISON. Of course, I don't mean Charles Manson prison, I mean NICE prison, WHITE-COLLAR prison, the kind of a prison where Mike Millken gives me a handjob and Ivan Boesky keeps dropping the soap, BUT IT'S A PRISON NEVERTHELESS. So I was all set to give this Walgreens one star until I had the following conversation with one of the employees. Me: Uh hello? Emp: Yeah? Me: I'd like to look at that bottle of shampoo, can you open the case? Emp: Sure... [fumbles with key fob and opens case] Me: Sodium lauryl sulfate... Emp: [watching me as I read over the ingredients] Me: So i have a question. Why are the SHAMPOOS locked up? I mean, I understand why the $25 dollar copper cream is cased, but why do this with a $5 bottle of shampoo? Or even the bottle of Dial body wash? Emp: Because people steal it. So for inventory control. Me: Huh?!? Really?!? The deodorants too? Emp: Yup you'd be surprised what people try to lift. Me: But it's just a...shampoo! Emp: Uh-huh, I know. All I have to say is: if you're such a compulsive shoplifter that you steal bottles of PANTENE and TAG from Walgreens, I believe you have a serious fucking problem and should stop by Dr. Kevorkian's Death Van for a consultation. Just sayin'. Now excuse me while I bathe in the blood of virgins. read more

For those of you who don't know, I am dying a slow and painful death due to my poor oral health. A root canal is what happens when you stick those things in your mouth, kids. Anyway, today the pain reached a new level and I could feel my pulse in the lower left quadrant of my mouth. This new bit of fun caused me to call the endodontist who put me through this hell. Me (to receptionist): I am in pain Receptionist: Is it a dull pain? A sharp pain? Me: I don't know. It's about a 7 on the pain scale. It just hurts. I've been taking 800 mg of ibuprofen and darvocet and it doesn't work. Receptionist: (After many more annoying questions) I will tell the doctor. Doctor calls me back: Sometimes it hurts for a few days. Can you take vicodin? Me: No, vicodin makes me sick. Percocet (aka little pills of joy) is usually the most effective. Doctor: I'll write you a prescription, but you have to pick it up. Me: Fine After I get the glorious paper for the little pills of joy, I traipse my exhausted body over here, because I was too lazy to go anywhere else. And I needed some cash for parking. The pharmacy tech was very helpful, and said that it would take about 20 minutes to fill my prescription. Fine. The great thing about Walgreens in general (although this one is tiny and had less selection) is that you can amuse yourself for hours with all the crap that they have. Or maybe I'm just easily amused. While waiting, I managed to purchase: 1) Spaghettios 2) Clorox wipes 3) Laundry detergent 4) Condoms (for her pleasure, obv) 5) Tinsel 6) Christmas lights 7) Mascara 8) Christmas window decal of Frosty the Snowman 9) Oxygen magazine, because although my skeletal body says otherwise, I aspire to be a bodybuilder. 10) Bottle of water to take little pills of joy I purchase this bag of fun, and wait for my prescription. And get hit on by a gay guy. Seriously. Or maybe it's because he suspected I was getting little pills of joy and wanted some, but whatever. I looked like crap and he was pretty cute and he talked to me. Had he gone further in his pursuit of my little pills of joy, I imagine a great number from the list above would have come in handy. It's always good to know that Walgreens is consistent, and that the staff is usually pretty helpful. While this store seemed a little dirty to me, I managed to survive. And write this stellar review after taking a little pill of joy. Ahhhhh... read more

***This Walgreens is located in Union Square--just north of the main shopping area; because of this store's location, you can expect long lines here; this is worsened by the fact that a lot of their products are behind glass so shopping here can be very time consuming and frustrating*** This Walgreens is located right in Union Square just north of the main shopping area; parking is difficult to find here though there is a parking structure relatively close to this shop. read more

I would usually not review a Walgreens but this one is opened 24 hours. And do you know what you could need in between 11pm and 7am? -a new lip gloss -a gossip mag -tampons -PMS med -pint of ice cream -chocolate bar -cellulite cream -diet pills -useless gadgets -Britney's perfume -a 'i'm sorry' card So YES, it is a good thing to have a 24 hours pharmacy near by. read more