Asked for dryer repair - appointment scheduling was quick. Technician came and reviewed quickly,…read moregot a quote, then had the part delivered. Technician came again for the repair and things worked well after. Quote was reasonable and maybe slightly above my expectations but within my range.

Prompt service and quick repair of oven including part. Easy online payment. Needs extra…read morecharacters to post.

I've reached out to Freddy for all appliance repair needs. All communication is very quick. And the…read moreday of the repair, the arrival is always prompt and on time. It's been so crucial to rely on an honest skilled appliance repair technician, especially when the family washer or dryer is unusable until the repair happens (which was our circumstances). Every repair has been perfect and successful. On some occasions Freddy can secure a part same day (things like water pumps, igniters, thermostats, etc. he knows what to bring on the job site for your model). My quotes were always extremely reasonable and I'm never upcharged. I highly recommend Freddy and Onefservice and I trust him for all appliance repair needs.

DO NOT HIRE THIS COMPANY. Have no idea why they have good reviews.I grew up in a family where men…read morein my home knew how to repair things and the guy they sent said to me, " I get nervous when someone is watching me". then he had no idea how to turn on the washer and then turned on the dryer and expressed confusion. Imagine! Then he takes out a pick like tool and begins to try to remove the lid with this metal pick like thing that can CHIP my enamel, pauses and is looking baffled. Do yourself a favor and save yourself a headache. and BTW when I called the owner, he said he didn't know him. Then when I phoned back (after I kicked this guy out) he said he was sent because the REAL guy was tied up in another job. So he first denies knowing him asking if I called other companies, which I did not and in the second call states he IS ONE OF THEIRS. Disingenuous! Liar!

We called Steven to have a look at our dryer which was making a terrible noise…read more He worked with our schedule, arrived on time, and in less than an hour was able to take apart the whole dryer and diagnose the issue. Sadly our dryer is a goner, but I really appreciated that Steven was very forthcoming and recommended that we not do the expensive repair. I highly recommend Steven for his knowledge and professionalism! Will definitely call him for any other appliance needs going forward!

Steven is the best out there. Quick responses. He works with your schedule and it's not all about…read morethe money with him. Wish I found him sooner. I would've saved tons of money.

5 star service! The company is extremely well organized and techs are well prepared. No "we need to…read moreorder parts and come back in 3 weeks" drama. They even had the COI ready to go and immediately sent it to my building's management! Sal and John are a treasure and while I hope my fridge doesn't break again for another 20 years, if it does they will be the ones I call.

Serge was very thorough, professional, patient, and explained well what the issue was, and what my…read moreoptions were. He could fix it, but advised it was not worth the cost of repair. Really in gendered trust in a repair person.

Highly recommend their services. Always finds the issue very quickly and works quickly. Very…read moreresponsive. They are my go to place now for household repairs!

Had a problem with our LG gas dryer. Igor texted back same day on Memorial Day, said he wouldn't…read morecharge any extra for a holiday, and diagnosed the issue in 20 minutes. He had an extra igniter in his car, charged a reasonable amount, and warrantied the work. To the point and honest, would use him over a big repair place anytime.

Like a New York public school teacher during covid, my Viking refrigerator's ice maker completely…read morestopped working. After weeks of warm drinks, rock-less cocktails, and an inability to put ice on sore muscles, I contacted Mike. He got back to me quickly and sent a technician here right away. Unlike a New York public school teacher during covid, the technician got to work. He removed the ice maker assembly and suggested it might need to be replaced. I began mental preparations for taking out a second mortgage, as Viking parts are absurdly expensive. In short order, he determined that the assembly worked fine (pretty impressive for a 20-year old fridge). A piece of food had gotten into it and blocked the water flow. He fixed it, put it back, and I was back in the ice-making business in no time. He could have totally fleeced me, but did not -- restoring my faith in humanity, but not New York's teachers' unions.

If you have any Viking stove needs, I highly recommend NY Viking. I submitted a request late at…read morenight and they gave me a call first thing the next morning. I had mentioned to them that my building had strict requirements for insurance and Sal sent over a COI within less than 24 hours of our call that met my building's approval. Sal was very responsive over the phone and scheduled an appointment for a 2 hour window. Alex, the technician came during that time window and also gave me a call 20 minutes before his arrival to give me a heads up. I love how communicative the entire NY Viking Team is. When he arrived, he made sure to cover his shoes with blue covers and he was able to quickly diagnose that my oven door needed new hinges and gave me the price, which I agreed to before he then promptly fixed everything. For folks who want peace of mind that their oven will get fixed and don't have these technical skills, I definitely recommend giving NY Viking a call.

Everyone needs an appliance business where the service people are honest, reliable and timely. All…read morethree were true for Accurate. Additionally, they service charge is actually reasonable. I appreciate Anthony for waking us thru what was wrong, where to not spend money, and getting our dryer and stove back on the up and up.

What a great service!!!! My air conditioner would not turn on and I called this company. I have…read moreused them before. I explained the problem and the technician was able to guide me into solving the problem myself. No muss, no fuss. They are the best!!!!

This is an absolutely First Class company, operating in an area in which shady companies abound…read more Competent, trustworthy, reliable, they identfied abstruse problems on two units that had perplexed some other firms and had solutions to hand. AND ones that didn't involve just replacing everything in sight to make the problems go away. We will DEFINITELY use thm again

Good communication although in the end my machine struggles on and I haven't used their servicesread more