Ahmad: Five stars Marcus: Four stars…read morePete: Only came for consultation, brief convo Paul: Zero stars Bill (owner): Five stars because he's friendly while being very busy but NOT a fan of him sending Paul Adam: 5 stars (more of an apprentice but particular about cleaning and restocking: LOVE THAT!) I've wiped my hands of 4S Plumbing when it comes to one particular plumber. Kaycee is cool and she tries to keep everything organized, but some of the team members leave much to be desired. I'm fed up with Paul's temper tantrums and outbursts every time he arrives. It is easier to not talk to him at all and quietly let him work than to converse with him for too long. His son is surprisingly even-tempered, and I wish Adam would've showed up without him. Paul has been to our condo a couple of times to fix various issues and he's usually very good at his job. The problem is you have to stomach the attitude with the work. It is a 99% chance that he's going to start snapping and yelling about something. He'd replaced a wax ring in another unit when I was the condo board president, so when a pool of water appeared around my own toilet, I assumed it was the same issue. Although it's way less drama when Marcus or Ahmad show up, minus one time when Marcus couldn't figure out which pipe connected to which bathroom in the basement (and Paul easily figured this out even with 21 units to narrow down), I knew Paul had done this job before. He seemed to have a really tough time unscrewing the bolts and scratched up one side of my toilet. I can get a pumice stone or Barkeepers to fix that later. As far as I'm aware, he did replace the wax ring. I have no reason to believe he didn't before he put the toilet back in place. But then he demanded payment after it. I've hired 4S Plumbing at least a handful of times (possibly up to 10) and always pay electronically through their online platform. No one informed me that they no longer used it due to fees. Paul kept demanding payment via his private Zelle account even though I have always paid the company. Even when Zelle was an option, I paid the owner's company Zelle account, not the plumber's private one. He was so furious that I wouldn't pay him that he told Adam to stop packing up supplies when the job was done and said he was not leaving until he got paid. We both had to call the owner, Bill, who confirmed on speakerphone that I could "pay however I want." I've ALWAYS paid. Not only have I always paid, I've had to nag them to send me an invoice so I could pay. The last thing I'm going to do is cheat a contractor out of payment. After Paul hung up the phone on Bill (yet another disrespectful moment) and complained about how he's worked for the company for 15 years and never heard about an online site, he apologized a bunch of times and left. A month later, I have water pooling around my toilet again. I'm not dealing with this guy anymore. I asked for a different plumber to check his work. If it turned out to be something else wrong, I'd deal with that. But water was dripping behind my toilet and alongside it all over again. I don't think the wax ring he used worked or possibly caulking needs to be done. But the plumber who was supposed to come Thursday was a no-call, no-show. I called 3x and only heard he was on another job. A full 24 hours passed, and no one bothered to tell me what happened. Not cool. After complaining to the office, a plumber I'd never met before did a video call (after telling me repeatedly how far him driving here would be) to check Paul's work. He had other suggestions, which are useful. Regardless, Paul is NEVER welcome in my home again. This is the third time he's had an outburst. I'm over it. I'll hire another plumbing company if he's the only option that day! Side note: Tim did an amazing job on bath and shower upgrades for a family member's bathroom. It looked like a magazine photo when he was done. All of Ahmad's plumbing work is strategic, careful, often quick and never heard a complaint.

I would like to say that 4S plumbing was great but unfortunately I was never contacted or serviced…read morefor my scheduled estimate. I reached out for a help with a project via Yelp on 3/8/2021. The response from 4S was timely and provided me with all the information necessary to schedule my estimate. It was recommended that I schedule my estimate by texting William/Bill for the quickest response. I texted the number provided on 3/9/2021 and scheduled an estimate for my project with William/Bill for 3/10/2021 between 1pm and 3pm. It definitely was a quick and efficient way for scheduling a time that worked for both of us. A little bit before 1pm on 3/10 I texted asking for him to let me know when he was en route to my location so I could crate my dog prior to his arrival. I never heard back. I never received a phone call or text. Heck, not when even an email which he had as he asked for it when I provided all of my contact information. Nothing. Zilch. Zero. This is unfortunate and has lead me to be believe that I will most likely not be reaching out for 4S for an future plumbing needs.

Altho very considerate and --I thought - trustworthy, he could not provide a certificate of…read moreinsurance. He claims to have one now but too late. I've hired another, insured, plumber. I was unable to write a reply to your comment, and, against my better judgment, I'll reply here ... Yes, today you have the certificate. Congrats. Where was it Friday when you said you'd have it that afternoon? Where was it that afternoon when I told you that you were too late to submit it that day. You said you'd have it Monday morning. Where was the COI on Monday morning? Monday afternoon? 1st thing Tuesday morning? Time after time, the fabled COI was coming that __________. (Fill in the blank.) Did you actually have insurance or were we waiting for your insurance application to be accepted and in-force? You mentioned my rejecting your company once the estimate was delivered Tuesday. Yes .. Perhaps you've forgotten your on-site estimate of $1500.00. I joked that you had the job so long as the financial estimate wasn't $5000.00. Your final estimate was $2500.00!!!!! Thank you for the lesson. And still, my kitchen sink remains unusable and has been since Friday morning, as you well know. I am done. I won't reply any further here. I've hired a company that is due here anytime. Yes, they're insured and will get the job done tonight -- for far less than your estimate. I sincerely wish you good luck. Farewell.

I am very satisfied with the service I received from 24/7 Service Team. Jesse was very responsive…read moreand I didn't have to call, I was able to schedule it all through Yelp. I scheduled late Friday afternoon and had service scheduled for first thing Monday morning. Jose and his team did an amazing job installing the faucet and were respectful and informative. They wore covers on their shoes and worked fast and accurately. I will definitely use 24/7 Service Team again in the future and recommend anyone in the area do so as well.

I had a really bad back up in my basement and I came on yelp looking for a good company to do the…read morejob. They have pretty good reviews soooo I called and the rest is history. The have some really good pricing for their services. They found the problem and fixed the problem expeditiously. The customer service was A1. The prices are A1. They give a life time warranty on their services. Highly recommend for any plumbing issue.

My sewer backed up and they came rodded my sewer, opened the line sent the camera in the line and…read morefound the issue. They did an amazing job

I called the number and left a voice message, in less than 30 mins they have responded and found…read moresomebody to fix the back flow in my basement. David was a savior! He was pleasant, and very professional. You can feel that he really wanted to make sure he leaves nothing unturned to fix my problem. He explained well what possibly happened and made me understood the process. He has lived up to their company name. Highly recommended!!

I have used Good Guys multiple times at my home in Oak Park. I constantly need plumbers due to my…read moreolder home and all the beautiful trees in my lot. I have used three different plumbers for work and hands down, Good Guys are always the best! They are responsive, friendly, courteous, flexible and have the best prices for service. They will work countless hours and not add extra costs (saving thousands) to their estimate. They are incredibly professional and are the best value by far. Skip the companies that charge surge rates and send auto texts or charge excessive hourly rates. I've learned my lesson and will only use Good Guys moving forward.

It's not often that you see someone leave a 5-star review for a service provider that they didn't…read moreeven use, but that's what I'm doing! I first called Matt during the big freeze last winter bc I thought my kitchen sink was clogged. Other plumbers had agreed to come take a look and warned me the fix might be expensive. Instead Matt diagnosed right over the phone that there was a 99% chance my pipes were frozen and that I should wait until temps increased in a couple days to see if it went away. He said "I could come out & do a costly estimate & open the drain but I don't want to waste your money. If it doesn't fix itself when temps rise above 32 for a couple days, call me & I'll come right out." Even though he was slammed w calls bc of the deep freeze, he talked to me for several more minutes giving me pointers and general advice. Sure enough he was right! As soon as the weather warmed the sink was back to draining as usual. He saved me hundreds of dollars and also just did the right thing, unlike the others I called. In short: we all know that a trustworthy plumber is invaluable. For that reason, Mattco is the way to go!! Can't possibly recommend them more highly!

First of all they got 5 stars on Angi's list so now we know they lie too! I ask for plumber in my…read morezip code area. Call this dude Matt the owner. He says sure to my task right away. I take all kinds of pictures and send to him asking him to call me ASAP to make appointment. Not only does he NOT call, when I call him to see why he says "yeah we're not getting down near your building any time soon." Tells me they are in Des Plaines. Not what he's got on Angi's List. On there he's about 12 blocks away from me. Rude and unprofessional not to respond to me and typical slip-shod no show.

I called 2 plumbers before selecting this company because I was not receiving hot water in my main…read morebathroom shower/tub. Their prices were a house note and kinda arrogant reps. I decided to try this company. I guess 3 times is the charm. The rep Casey was friendly, professional and explained each step of the way. He gave options instead of reaching for my paycheck. I met his business partner Martin and he was nice too. I finally have hot water and some money to spare. I will be utilizing them again. Thanks M&C!!!

I had a great experience working with Casey from M& C plumbing. From the very beginning, he was…read morethorough in his inspection and made sure to keep me informed every step of the way. I really appreciated how transparent he was and also explained everything clearly. Casey helped handle a gas leak issue and did so in urgency, He did everything possible to minimize damage to the surrounding walls while accessing the pipes. The work was quick, efficient and clean. His prices are pretty fair to the quality and professionalism of services provided. He also helped me navigate things with the gas company which was a headache for me. I plan to reach out again for any home repair services needed. Casey is super reliable!! Thanks again!

I had such a great experience last time that I hoped D&L Sewer would be my go-to plumber…read more Unfortunately, after a consultation for a leak, he's only given me the runaround. Despite repeatedly promising to send me an estimate and schedule a repair, he never did. He wasted weeks of my time to find someone else who would do the repair. I hate to post a negative review of a small business, but this was my experience.

Anyone who needs a 5 star plumber. Fast, effective,…read more efficient. Courteous and who comes in on or under budget. Call D&l Sewer Service. Travis runs the show, and is an excellent plumber. I would call 100% again. JC

Daniel was quick, courteous and reasonably priced. He knew exactly what the issue was and came…read moreprepared with extra fittings. I would highly recommend him.

Scheduled an appointment with him for an inspection of work. The time came, he was a no show. I…read morecontacted him, he apologized and said he could come in an hour since he lived close. As I'm sure you can guess, he was still a no show. Unprofessional. Update: Now they audaciously are saying they never made an appointment with me. See the enclosed screenshot of our correspondence. They are either completely dishonest or failed to adequately investigate a legitimate customer complaint before responding Either way, not trustworthy. Should have owned up to your mishandling of the situation and simply apologized. Update No. 2: Now, they fully acknowledge their mistake despite their initial denial. Their condescending and unprofessional follow up response tells you all you need to know about this business. Reporting to BBB as well.