I visited Pixie Beauty Lab today for a full set gel manicure with a senior technician. Overall, I…read morehad a good experience and I'm giving them 4 stars.
The appointment took around 2.5 hours, and I liked the final color and overall look of the nails. The salon itself is very clean and has a luxury/self-care vibe. As soon as I walked in, they offered me a complimentary fancy drink and a small treat, which was such a nice touch. They also have iPads available during the service, so I ended up watching Emily in Paris while getting my nails done.
What impressed me the most was their cleanliness. After each customer, they thoroughly cleaned everything with Clorox wipes, including the desk, chairs, and surrounding area. As a first-time customer, they also gave me 10% off plus a cute little gift bag with cuticle oil, hand cream, and nail care instructions.
The reason I'm giving 4 instead of 5 stars is because I expected a little more attention to detail for a professional service at this level. A couple of nails had small imperfections. For example, one thumb wasn't fully covered near the edges and part of it looked matte, almost like the top coat didn't fully seal the edge. One other nail also had a slightly uneven surface. They're small details, but noticeable up close.
Overall though, I enjoyed the experience, loved the atmosphere, and would consider coming back again to try other technicians.