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    Juke Auto

    4.4 (619 reviews)
    Closed Closed
    Updated over 3 months ago

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    Response time

    9 hours

    Response rate

    100%

    Services - Juke Auto

    Auto brake repair

    Auto engine repair

    Juke Auto Photos

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    Recommended Reviews - Juke Auto

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    Reviews With Photos

    Wenyi C.

    Juke Auto is not an honest auto shop. They tried to rip me off with unnecessary services and I left feeling like I paid way too much for basic maintenance. They're just as expensive as the dealership, and I ended up paying double what I should have. I went in for an oil change in May 2024, and they told me I needed a new cabin air filter and engine air filter. I agreed to both. Then, in November 2024, I went back for another oil change and they told me AGAIN that I needed a new cabin air filter! This is when I became suspicious. I started researching and found out that the general rule of thumb is to replace the cabin air filter every 15,000 miles or annually, not every 5,000 miles! [[HIGHLIGHT]]When I questioned the service advisor, he just said it was based on my mileage and couldn't even look me in the eye.[[ENDHIGHLIGHT]] I requested full synthetic oil during my first visit, but I highly doubt they actually used it. They told me I needed another oil change just 5,000 miles later. Full synthetic oil should last significantly longer. This makes me question their honesty and whether they're actually using the products they charge for. Overall, I'm extremely disappointed with Juke Auto. They are dishonest and their prices are as high as the BMW dealership. I thought I was saving money by going to Juke Auto, but I ended up paying twice as much! Watch out for their scam! General Rules of Car Maintenance Oil Change: Every 3,000 miles for conventional oil, every 5,000-7,500 miles for synthetic blend oil, and every 7,500-10,000 miles for full synthetic oil. Cabin Air Filter: Every 15,000 miles. Engine Air Filter: Every 15,000 to 30,000 miles. I hope this review helps others avoid getting scammed by Juke Auto.

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    9 years ago

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    8 years ago

    Best, most honest shop in Central Texas. I will always recommend Juke Auto.

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    6 years ago

    Amazing customer service team! They are super friendly and provide a comfortable & honest business to receive quality car care.

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    Page 7 of 16

    Ask the Community - Juke Auto

    Can you service a Chevy Bolt?

    Yes we can do basic maintenance and services for these vehicles. To ensure we can meet your current needs feel free to reach us @512-385-5853.… 

    I have a 22 ram 1500 with air lift suspension and I wanted to put a leveling kit on it. Is this something you could install if I bring the part? Cost to install and do an alignment?

    Hello Drew, thanks for reaching out! For this particular issue we would recommend a shop that specializes in lift suspension. Our customers have used 4 Wheel Parts for similar requests. They are at 7930 Anderson Square, Austin, TX 78757 Phone:… 

    Do you service hybrids? CT200h specifically...

    Hi! We absolutely service a Hybrid Lexus CT200h. In fact, my foreman’s mother drives one that we… 

    View All 7 Questions

    Review Highlights - Juke Auto

    but I found Juke just as everyone has said: honest, knowledgeable, time and cost efficient, and cool as hell.

    Mentioned in 30 reviews

    Read more highlights

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    Frank's Complete Mobile Auto Care

    Frank's Complete Mobile Auto Care

    4.6
    (216 reviews)

    Frank was great! Very thorough and fair pricing. I'll definitely be using his services for all of…read moremy future repair needs.

    Run for hills,do not use this guy. I'm in process to take him to court. Second time I used him was…read morefor simple brake job. This guy that he sent had to come back because break line and components came off next day while driving. I have pics and texts to prove. My GM 6.2 V8 come to find out common problem for that motor lifters went out so I went to him for the engine replacement. His price quoted was pretty good so I gave him a shot. My car was not even drivable this whole time (we had to wait on engine and things for months) yet I get a call the day he test drives it for the first time and he tells me I need new steering column. The car did not go in for steering issues. It was completely fine. He blames it on wear and tire from my lift and big tires. I call the people who did my lift and I called covert Cadillac certified mechanics and gave the history of car and lift and all and they called BS. My fault for not driving to Frank's place to see for myself. So I pick it up after engine replacement and steering column replacement. I get not but a mile down road from his shop and no acceleration and engine is just revving up loud . I coast off the road to luckily a gas station right there. What looks like oil and grease is splattered all over undercarriage and side and back windows. I have pics of all this. Transmission line came off. I won't give any more specific on this because I'm in process of filing the lawsuit and taking him to court. So He has a guy come meet me, I took video of his mechanics actions and what he did and Frank telling him on the phone I'm good to go, needless to say he screwed up. I get home and next day the car does it again right as I drive out of my home. I call Frank to get it towed back to his shop which is about 45 min to an hour from Lakeway. Frank gets car back, now he tells me I need new transmission. After transmission I go back to car to pickup and I go to open my door and there was mechanic grease all over headliner and seats, spilled oil on my rubber mats, bird shit all over the outside and dust and pollen caked the interior. He left windows cracked. I took pics of everything as proof. He decides to offer me a detail, so he sends me down the road. He paid for it yet I waited 3 hours. What I'm paid for my time in work you could say was a bigger loss. The fact alone my car was in that condition when he called to tell me it was ready is reason alone you shouldn't use him. I've included pics with this post. I could go on with several other smaller things I asked him to do while he had my car for engine replacement and transmission repair that I needed done. He never fixed them. I again have proof where he acknowledges he forgot so now I have to reschedule to have him finish the job. I also recorded most of our phone conversations that prove he apologizes for messing up. It came to the point where I was recording the convos because prior to me doing that it was just word salad on his part and I knew it this point I needed to document for the court. You would be amazed how many texts I have where I have had to constantly follow up and check on him after he would give me a supposed timeline or update with a promise he would keep me updated. I'm convinced all these reviews on here that are high stars aren't legit whatsoever. I have meticulously documented everything with pics, texts and phone conversations. If you're smart and reading this don't give him your business no matter how well quoted he may be . He may try to defend himself with a reply like some others he's done to on here. I've got it all though m, the truth. I was always extremely nice in all my texts to him, I was at the mercy of his screw ups and didn't want to be a jerk. No matter what when your rude or a jerk you run the risk to be even more screwed over so I chose to take high road and he knows it. I've verified and shown all my proof to several different master General Motors Master technicians and they all came back with resounding response that Frank was at fault. So now it will be in the courts hands and I will update this once it's over. For anyone that would like to know more you can contact me. I've got all you would need to run as fast as you can from this mechanic. I've even documented some new mechanics that showed me what things he did that they couldn't believe from when he did the engine replacement. His shop spliced so many wires and I took video the moment the mechanics found these issues and they talk on camera about it. I've asked Frank over the last several weeks and really last 6 months to send me an itemized list of repairs like a receipt. His reply was he texted me the cost every time he had to charge me for something. Last thing, he never once showed up on time for any of the jobs that he did. I have proof of his reasons for being late and apologies for every one of them. What kind of professional does that. All the more reason to believe these reviews are fake

    Juke Auto - autorepair - Updated August 2026

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