1. J's Electric

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    J's Electric

    5.0 (2 reviews)
    Open • 6:00 am - 7:00 pm

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    6 years ago

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    7 years ago

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    Sunlux came out and determined that this particular outage was caused by a failed breaker, not a…read morefailed SolarEdge inverter. Sunlux corrected the breaker problem, and our system is now back online and producing. My concerns with SolarEdge remain. This is the largest of the five solar systems we have purchased, and we have experienced multiple issues with the SolarEdge system over the years. Most importantly, we received no push notification, email, or other warning when the system went offline and stopped communicating. We discovered the problem only after receiving an approximately $800 electric bill. When I called SolarEdge directly, I was told that they could not work with me as the homeowner and that I had to go through the installer. Fortunately, Sunlux ultimately came out and resolved the current problem, but SolarEdge's monitoring should have alerted us immediately that communication or production data had stopped. Our other four systems use Enphase equipment and have been more reliable and better supported. Based on our experience, SolarEdge's quality, monitoring, and direct homeowner support have been disappointing. On any future system, reliable automatic outage and communication-loss notifications will be an absolute requirement. Sunlux's willingness to come out, diagnose the problem, and restore our system has made an otherwise frustrating experience with SolarEdge much more manageable.

    I cannot complain about the Service and Integrity of the Staff of Sunlux. There were a few Hiccup's…read morealong the way but were sorted out within a day or two. The support staff were very helpful and would always return your calls. Overall I am very happy with the installation and would highly recommend Sunlux if you are considering going Solar.

    OC Solar - Maximize your energy storage with the Tesla Powerwall 3. Property also features the sleek design of the Tesla Solar Roof

    OC Solar

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    Update for my review with OC - Savannah from customer service reached out regarding my experience…read moreand expressed regret over how things went and changes were actively happening at the company. She offered a free panel cleaning, which she set up internally and had their team come out this past Friday without issue. Since the cleaning the panels have been much better performing especially after these past few weeks of misting and rain, about 25% higher output. I didn't think much of it but I get now it's worth doing to get the most out of the panels. Overall a very good response and experience with OC specifically for this issue. I feel that they do want to stand out from the crowd and responding proactively to feedback gives me more confidence they'll take care of issues as they hear about them.

    Poor communication and project management…read more My project has been underway for 8 weeks and I'm still likely weeks away from having a functional system (despite having paid over $30K out of pocket). I've had to repeatedly chase the team for basic updates with no follow through. Throughout the entire process, I do not believe the team followed up with me directly, I have had to chase every single update since signing the contract. The original system design I agreed to did not fit my roof (despite them measuring on-site before I approved the quote), during install many roof tiles were damaged and replaced with used (very dirty moss covered tiles). Hopefully I have a functioning system sometime soon, but I have been extremely disappointed so far.

    Infinity Solar - Villa Park solar battery system

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    I wanted to share my recent wonderful experience with my recent service visit with Infinity Solar…read more I purchased my system in 2024 (detailed review also done); during this time, my solar generation has been absolutely wonderful, and sized perfectly by Kay. My electric bill is essentially free over all of 2025 and this year. Some months have a $10 dollar bill, other months negative depending on how sunny each day is. I have had zero issues whatsoever and system works like clockwork. The installation over my tile roof, done through Terrazas roofing, partnered with Solar has also been top notch with zero issues with multiple major storms last year. I would say i was 110% satisfied with my decision to go solar and with Infinity solar. Fast forward to 2026. A series of recent power outages resulted in no power in my home. My initial thinking was that my system should have generated power with a fully charged battery during this outage. After calling Infinity, it was relayed that my system per contract was only set up for load shifting by design, lowering cost which I had decided on. After discussing 2 options to allow for backup power generation, i decided to proceed with the upgrade. Throughout the process, the entire team supported me exceptionally, starting with Sara who stepped in to help speak to me when the service department was not available at the time. As i did'nt understand my contract fully,, i reached out to Kay in sales, whom i did not speak to in 2 years, who really went above and beyond to explain to me in full detail how my system was set up, and options i had to upgrade. Kay treated me like family. I was so appreciative of her kind approach. She helped coordinate a technical call with Joel to fully answer all my technical questions. Once i decided i was comfortable with to proceed with the upgrade, the service team took over, with Vanessa and Brianna helping me schedule my service. Vanessa and Brianna work tremendously well together; super friendly, pleasant, professional and helpful. I requested looking into a couple options which Vanessa followed up on and accommodated without hesitation. A straight forward and exact quote was provided on Thursday. Their service and help was fantastic and greatly appreciated. Upon approving my quote on Thursday, my service was completed on the following Tuesday, much faster than I expected. Upgrade was performed by Ivan, electrician specialist. Ivan also initially setup my system in 2024. His expertise is perhaps, in my view, the finest in the industry. I felt very fortunate and appreciative knowing i hd my system in the best hands. He spent about 3 hours working on my system, explaining all the steps. Work performed was tremendous. Ivan patiently answering all my questions on some of the system parameters forgotten over the past 2 years. System was up and running and verified to work fully with a simulated power outage performed through the fuse box, and through the app. I was thrilled to now have backup power during outages. Billing and final payment was as quoted and super easy. In closing, the real mark of any business is how you are treated after the job is complete. My belief is that Infinity solar lives up to their reputation of being an exceptional 5 star company providing high expertise solar services through all phases of a project; sales, installation, commission, operational life, and post installation services. In a business of fraught with fly by night companies, Infinity Solar is a true gem. Solar done right with integrity, highest expertise, and exceptional, prompt service when called on. Thanks again to the entire Infinity team. 5 Star once again! Dave C

    Our experience with Infinity Solar's post-installation support has been extremely frustrating…read more We selected Infinity Solar partly because its sales representative repeatedly assured us that post-installation support would be handled smoothly. We were told: "We will be your number 1 phone call - always for all service related inquiries and anything to do with your solar system. We will address the issue and bill Solar insure so they can pay us for our services," "Year 9 or 11 or 30. It's all covered for us and you," ""The only time you contact solar insure directly is if Infinity goes out of business," "you can expect the same level of customer service throughout the project and afterwards as well," etc. Those assurances were a significant factor in our decision to choose Infinity Solar over competing installers. Unfortunately, our post-installation experience has been very different. Our system was installed in 2024. In July 2025, Enphase confirmed that the System Controller 3 included in our contract had never been installed. Because the controller's primary purpose relates to backup functionality during outages, there was no obvious indication during normal operation that a contracted component was missing. Infinity acknowledged that it had been "missed". Rather than immediately correcting the omission, Infinity proposed various solutions involving additional load center and other components costing from $4k to $11k just to remediate the issue. We were surprised that correcting a component omitted from the original installation was presented as a new project requiring thousands of dollars of additional equipment. After doing my own research, sending repeated follow-up emails, and spending months corresponding with Infinity, Infinity eventually acknowledged that it had missed the original controller and we reached a simpler $888 meter-collar solution, with Infinity handling the permitting process. The controller was installed and programmed in Nov 2025, but the permitting process continued into 2026. In July 2026, Infinity said it was still going "in circles between the fire dept and the city," and in September said it still had not heard anything definitive. These updates came only after we initiated follow-up emails requesting status information. In September 2026, our Enphase app reported a gateway-measurement problem, while reported production dropped about 40%. Enphase customer support found a discrepancy between the production meter and microinverter data and recommended an on-site inspection of the production-meter wiring and current transformer installation. We contacted Infinity. No response. After two more follow-ups and a 9-day wait, Infinity finally responded and informed us that an on-site visit would cost $400 for the first hour and $150 for every additional hour merely to diagnose whether the problem qualifies for warranty coverage. I am not opposed to reasonable fees for truly non-warranty work. I object to this substantial diagnostic fee never being clearly disclosed during the sale. We were given the impression that Infinity would address service issues promptly and bill Solar Insure. Infinity now says the fee is diagnostic and customers must first pay $400 plus $150 per additional hour before learning whether the issue is related to workmanship or warranty coverage. Customers are also given no indication of how many hours the diagnostics may ultimately require. Infinity further suggested we contact Enphase Care and other companies to solve this issue instead. Completely different from what they promised during the sales process. The fee is high enough that many customers may decide not to pursue diagnostics at all, making no determination whether it is a workmanship error. Secondly, the issue is not the existence of a diagnostic fee. The issue is transparency. Had this policy been clearly explained during the sales process, customers could have made a fully informed decision. In our experience, the sales promises, system design, warranty expectations, and actual service process were not communicated transparently. Prospective customers should insist on written disclosure of all diagnostic charges, warranty exclusions, system limitations, included components, and permit responsibilities before signing. If your system never develops a problem, you may have a different experience. If it does, be prepared for delays, repeated follow-ups, and a post-installation experience that does not match the expectations created during the sales process.

    REP Solar

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    I would like very much to recommend this company to anyone who may be interested in solar. From…read morestart to finish, REP solar has been in contact throughout the process to install solar at my home. Now that we're done, I couldn't be any happier with this company. I'd specially like to point out the incredible work of the installers: Rudy and Eduardo. They have been professional, courteous and have worked tirelessly to complete the installation in the timeframe provided.

    I don't know how this company received such good reviews, but I am writing this review in the hope…read morethat no one will be harmed by this company anymore. Never install solar panels from this company. You will be at a great disadvantage and have great regrets. We also incur huge electricity bills every year. If you have any questions, please email me and I will email you how this company responded to me and provide you with more information. My email address is djung3155@gmail.com. If I could, I would give this company 0 stars. 이 회사가 어떻게 좋은 평가를 받을 수 있었는지 모르겠지만, 더 이상 이 회사로 인해 피해를 받는 분들이 없었으면 하는 마음으로 이 리뷰를 작성합니다. 절대로 이 회사의 태양광 패널을 설치하지 마세요. 당신은 큰 불이익을 당하게 될 것이고, 큰 후회를 하게 될 것입니다. 매년 막대한 전기 요금도 발생합니다. 질문이 있는 경우 저에게 이메일을 보내주시면 이 회사의 응답 방식과 함께 이메일을 보내 자세한 정보를 제공해 드리겠습니다. 내 이메일 주소는 djung3155@gmail.com입니다. 가능하다면 이 회사에 별점 0점을 주고 싶습니다. No sé cómo esta empresa recibió críticas tan buenas, pero escribo esta reseña con la esperanza de que esta empresa ya no haga daño a nadie. Nunca instale paneles solares de esta empresa. Estarás en gran desventaja y te arrepentirás mucho. También incurrimos en enormes facturas de electricidad cada año. Si tiene alguna pregunta, envíeme un correo electrónico y le enviaré cómo me respondió esta empresa y le brindaré más información. Mi dirección de correo electrónico es djung3155@gmail.com. Si pudiera, le daría a esta empresa 0 estrellas.

    J's Electric - electricians - Updated October 2026

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