All I can say is always go into the store off Sunset…read more Astound makes me a bit crazy & it's expensive. I absolutely have learned over the past 2 years, don't bother calling, walk in. Talk to the people in the store.... They will help you & today, Braxton Pare made magic happen!? Thank you!! Astound : do something vote training your phone center people. They are frustrating, never pay attention & never follow instructions.

Braxton gave us excellent service, met our needs, and was very nice. He offered suggestions that…read moresaved us money and worked with us to schedule installation.

Wow, has this company gone DOWN HILL…read more With no notice they raised my bill. I tried calling them to downgrade (I don't stream movies much at all) and sat on hold forever. Then I took advantage of their recorded voice offer to call me back. They never did. That means that I was sitting on hold that entire time FOR NOTHING. Same thing happened this morning when I tried to call them, still trying to reach them about the same thing, and no response, an no call back (again). Then I look at their web site and they've got notices on there that they have office space and servers available to rent. I guess times are tough now. I can't imagine why with a service decline like this compared to the past. This company used to be responsive and human and real and timely. Now you're on hold for no reason at all (they're never going to pick up) and forever, with raspy, terrible music that's like torture to have to listen to. I'm going to have to find an alternative. This company has LOST ITS WAY. There is NO EXCUSE for leaving customers on hold forever knowing full well you are NEVER going to put a human on to take the call, and you are NEVER going to return the call after offering to. No one needs yet another business run like this, and I'm not rewarding it with my money after putting me through this and wasting my time like this over multiple days.

I can't say enough nice things about this company. Everytime I call the customer service I speak…read morewith happy & helpful customer service reps. Today I spoke with Kate, she was amazing & very helpful. I'd like to think that Suceed treats their employees good & this is why every person I have ever talked to has been GREAT!!!! Thank you Suceed Happy holidays.

I had another Satellite provider that wasn't working out well. I switched to Outerlimit over a year…read moreago and a happy customer. We have had them install 3 additional services including cameras on our remote Delta properties. They are responsive timely and customer service oriented. I highly recommend this company to anyone in the market.

I moved out to a rental home in the hills of the east bay with the spottiest of internet coverage…read moreand virtually no cell signal. Outer Limit Wi-fi has been a life-saving alternative to bigger satellite internet companies. So thankful they exist. Internet upload/download has far exceeded the alternatives in a rural setting where wired internet has not been made available yet!

Had this internet provider many years now and very slow but works for paying my bill streaming lots…read moreof buffering I am in a unincorporated area not many choices I called to cancel and of course leave a message and no call back more than once I canceled my credit card and wiz wire called me and gave me a run around she got angry and curse me then hung up wow!

I just received exceptional computer services from Wizwire - this is a highly competent,…read moreservice-oriented company with high professional competence and reasonable prices. I just had two laptops serviced with excellent results. J.D. did a wonderful job listening to my concerns and explaining how he would solve the problems. I highly recommend Wizwire for any computer services you may require. Clark W.

This is the worse service ever. Don't ever use auto pay. They have been over charging me and taking…read moremoney out of my accout a couple times a month. 3 this month making a total over $800 just this month. Last month they took out $790. I only have 2 lines. I spent 4 hours on the phone trying to get it resolved and it still not fix. I will never refer somebody to this company. It's the worst. They have so much fraud by there own employees. They cant even keep our information from getting hacked. I highly recommend Verizon, t-mobile, cricket, even metro pcs, any other company besides this one.

I got At&t fiber network internet because it was supposed to be better than xfinity. Its NOT!…read more This is terrible. Cuts out all the time, and makes me reset my internet nearly on the hour. Dont get this, its garbage. Im going back to xfinity!

~Throwback Thursday Review back to the 2012 - 2013 era ~…read more When I lived in the Citrus Heights area, they rolled out IPTV along the Auburn Blvd Corridor around 2012 - 2013 , it was one of the best experiences ever. I had no drop outs or lapse in TV services whatsoever. The only thing that drove me batty at the time was when the set top boxes would shut off after a certain amount of hours of inactivity. But they had channels on their service that other provides did not. FYI- At the time, they were Surewest before the name Consolidated and before it was Roseville Telephone company. Comcast previously was the only TV provider at the time that offered high speed internet except in the case of Surewest which had DSL at the time. It was great to switch then in the area. Enjoyed the service for many months before I moved. Wonder if the staff from the old Surewest are still with the company in Roseville? I cannot speak for today but There was a good thing happening back in the day and hopefully it continues.

This company runs DSL lines to Citrus Heights as if it were the 90s. I have actually been okay with…read morethem for three solid years until the speed slowed down to 5 mbps and was throwing errors to their ceiling that they failed to notice. Fidium bought CCI and any CCI customer should leave now. I had a rep come out with a three day wait. He informed me they can't send over ten mbps here. I'm in a main suburb. Not in the sticks. Last year some idiot CCI rep came to my house and sold me 15 Mbps on an "upgrade" and as this rep told me, there is no such thing! Woke up today and CCI had turned off my internet when I start work at home at 7am. Called and got two AI reps. About 2/3 of their reps are not real ppl. Supposedly I had $55 overdue. I've been on the phone w three of their AI reps on Monday. Their AI reps are not programmed to think, clearly. I've already bought Xfinity service yesterday for less at 90-300 Mbps like it's really 2025 and need CCI to provide me service so I can pick up my xfinity equipment and fire CCI today. CCI makes it so so easy for me to fire them. Can't wait to go. Suggest you do the same.

My call was answered immediately by a kind and courteous professional. The technician asked for a…read morephoto to determine the best side wall mount for my STARLINK satellite. My experience was simply amazing. Professional installation with great people from the inital call through installation.

UPDATE 2/21: Clearly Pamela's response to this review tells you all you need to know about avoiding…read moredoing business with her company. Instead of responding in a professional manner or offering some resolve to our situation, especially after numerous phone calls, texts, and emails, Pamela decides to take no responsibility or accountability. Simply, she could have responded and refunded us many months ago as promised eliminating the need for this negative review. She chose to ignore, lie and then blame us for her business decisions. She even goes so far as to make comments about distance to our property when we were in her service area at the time and that was never brought up as an issue prior to her taking our money for her services. If her company does not want to travel to certain areas then they should not be offering the service in those locations. For Pamela to say she's lost money on this experience, we can safely say that we've lost much, much more. Here's our abbreviated story. After canceling our prior internet service to All Starz on the "promise" of faster service and unlimited data we were stuck with 4G service that slowed to a crawl after two weeks. When I contacted Pamela, she said we used up our data on that card and needed to install a new card which she activated. Another week in and the service went down again. They swapped cards, readjusted the antenna and barely got a signal at all. We were told that a lot of customers' cards failed because the 3rd party they bought the cards from weren't supporting them anymore. That in itself seemed questionable but then they assured us they signed a new contract with another card supplier and all would be well. Weeks went by and all the while we had no internet and kept hearing promises of a "new service coming" which never did materialize. Eventually we discovered the problem was the data SIM cards they were passing off. My wife lost her online job as a result and I had spent hours and hours of my own time assisting with the service and researching the technology to try and update the antenna firmware. Yet, Pamela complains of losing money on us? My wife lost her entire income because she had no internet access not to mention the stress it put us through.  After avoiding our phone calls, we finally got Pamela to drop off a box of miscellaneous parts for us to try to see if we could get any signal on our own in our desperation for internet service. After that we had no support nor would they return any of our phone calls or texts. As many of you know, getting a new provider can take many months and so it took us another 45 days to schedule an install with Smarter Broadband leaving us without internet service for a total of over 3 months. We uninstalled all of the All Starz USA equipment, cleaned it up and repacked it in the original packaging per our agreement to be refunded. We could not get anyone to respond to our calls, texts or emails to pick up the equipment and issue a refund. (See attached photo - it's still safely here in the garage). And after doing some research I also discovered we spent way more than we should have for the installation charges. Not to mention she told us she would remove the payment for at least the last month of internet service (or should I say no service) and then discovered she charged us instead. We had to have our credit card company remove the charges since she ignored us when we inquired about the issue. So, who really lost money here?  After all of that we were very upset since we felt we had been scammed and that's when we asked for a full refund for all services. This Yelp review is the first response we have heard from Pamela and of course she tries to make us sound like the problem. We really thought we were dealing with professionals and tried our best to work with Pamela but had no idea they would treat their clients with such disrespect and lack of care. Let this be a warning to anyone considering using their services.

Our dental office phones and internet have been serviced by Fortis for more than five years. THEY…read moreARE EXCEPTIONAL. Unbeatable service. Their people are exceptionally bright and helpful.

We used fortis as our IT company for the last few years and hired them to move our server to "there…read moredata center" after 4 months we had our launch date on a Monday. We were shut down for 2 days with computer problems and for the next 2 weeks had nothing but problems and downtime. We told them to move our stuff back to our inhouse server only to find out they actually tried to put us in AZURE Microsoft cloud base . That was never discussed and they decided to to that on their own without any change order and lied and said that's what the plan was when literally we had them in our office and thru emails stating that we are moving to there data center were they have space. Our software at that time was not going to work in that platform due to the amount of data. We decided after all the problems to cancel our service to only have fortis strong arm us and held us hostage. We disputed a $1900.00 charge for services they were charging us but not providing and finally after a back and forth with them we agreed to pay as long as we can get our credentials and then they said they were going to audit our account. The next week they sent us a bill for 8,000 dollars for magical tickets from 2 years ago ,gave us 24 hours to pay or they would disrupted out ability to work and that is exactly what they did .block our staff and took over our computers. We ended up paying them 10,000 as basically ransom. They are dishonest and they claim to be there to protect you from viruses and people taking over your computer but they are the ones you need to worry about. It has been 2 months cents our cancellation and guess what ,not one computer problem except from the computers we bought from them . So weird that having the "big IT company with multiple calls to fix computers to not having any problems at all says a lot. The light at the end of the tunnel we also cancelled our VoIP and found a new vender that was less price and more features and we are not paying 2400.00 a month to them for there contract. It was a blessing that they performed so poorly as we found better solutions. If i can save one person from this nightmare and them using a company that will charge you for services they are not providing then this review is worth it. If your looking for a honest IT Company they are not it. you can look online and see this is common practice for them.

T-Mobile on Douglas and Sierra College Boulevard has the best employees they are very professional…read more They are very kind. He was extremely helpful. I purchased an iPhone 17. He was very kind to show me all the benefits of what I just got. I highly recommend this Office. It's the best I have ever been in. I gave up on Verizon and I gave up on AT&T. I am now a T-Mobile fan.

I have been a long time T-Mobile customer for over 20 years. I had a terrible experience with the…read moreroseville Galleria staff ...I had technical issues with my text messaging. They did very little to help me and just tried to increase my data plan usage and tried to sell me more devices. They are interested in selling only and not addressing customer issues. I believe I will be switching to Verizon. Thanjs

Darren came out and ran a number of CAT6 cables all around my home while doing a super neat and…read moreclean job with some very difficult to reach areas. Prices were very reasonable. I'll be having him do all of my IP cam wiring as well.

Darren is very easy to work with and his quote was fair considering the amount of work this job…read moreinvolved. He did a great job replacing 2 CAT5e cables (that failed although cable 2 still barely worked) with CAT6 runs that are approximately 200 feet including 100ft of 3/4" conduit and replaced the ethernet jacks at both ends. My speeds increased significantly from 50Mhz down/up to 940Mhz/280Mhz respectively. Thank you again for your professionalism, excellent work and good nature. I'll definitely will call Darren on my next cable job. Johnny Vega