All I can say is always go into the store off Sunset…read more Astound makes me a bit crazy & it's expensive. I absolutely have learned over the past 2 years, don't bother calling, walk in. Talk to the people in the store.... They will help you & today, Braxton Pare made magic happen!? Thank you!! Astound : do something vote training your phone center people. They are frustrating, never pay attention & never follow instructions.

I had a problem with my cell phone Sim Card. The employee spent lots of time finding the solution…read moreto the problem. Both employees I worked with were friendly and knowledgeable. They welcome you into their business and help you to feel relaxed. Outstanding customer service ratings.

~Throwback Thursday Review back to the 2012 - 2013 era ~…read more When I lived in the Citrus Heights area, they rolled out IPTV along the Auburn Blvd Corridor around 2012 - 2013 , it was one of the best experiences ever. I had no drop outs or lapse in TV services whatsoever. The only thing that drove me batty at the time was when the set top boxes would shut off after a certain amount of hours of inactivity. But they had channels on their service that other provides did not. FYI- At the time, they were Surewest before the name Consolidated and before it was Roseville Telephone company. Comcast previously was the only TV provider at the time that offered high speed internet except in the case of Surewest which had DSL at the time. It was great to switch then in the area. Enjoyed the service for many months before I moved. Wonder if the staff from the old Surewest are still with the company in Roseville? I cannot speak for today but There was a good thing happening back in the day and hopefully it continues.

This company runs DSL lines to Citrus Heights as if it were the 90s. I have actually been okay with…read morethem for three solid years until the speed slowed down to 5 mbps and was throwing errors to their ceiling that they failed to notice. Fidium bought CCI and any CCI customer should leave now. I had a rep come out with a three day wait. He informed me they can't send over ten mbps here. I'm in a main suburb. Not in the sticks. Last year some idiot CCI rep came to my house and sold me 15 Mbps on an "upgrade" and as this rep told me, there is no such thing! Woke up today and CCI had turned off my internet when I start work at home at 7am. Called and got two AI reps. About 2/3 of their reps are not real ppl. Supposedly I had $55 overdue. I've been on the phone w three of their AI reps on Monday. Their AI reps are not programmed to think, clearly. I've already bought Xfinity service yesterday for less at 90-300 Mbps like it's really 2025 and need CCI to provide me service so I can pick up my xfinity equipment and fire CCI today. CCI makes it so so easy for me to fire them. Can't wait to go. Suggest you do the same.

Great customer service Very knowledgeable…read more Completes work in a timely manner I would highly recommend

The team from Sacramento Valley Satellite did a great job. I needed satellite television for my…read moreoffice and home since Surewest could only provide phone and internet. After talking with Danny, the owner, about what services I needed and what my budget was he recommended me a package that would fit my needs and costs. He is really friendly, knowledgeable and didn't try and upsell me. His team was quick, professional and had everything set up exactly how I wanted it. Pros: Local, knowledgeable, professional, friendly and great prices. Cons: None Overall: If you are looking to get Dish Network or DirecTV for your work or home, I definitely recommend you calling Danny at Sacramento Valley Satellite before anyone else.

Switching to Xfinity Comcast after being Verizon customers for decades definitely came with some…read morehesitation, but the experience today was smooth and reassuring from start to finish. Daniel and Kaden made a big difference. They were easy to talk to, efficient, knowledgeable, and genuinely helpful, throughout the process of sorting things out with my phone. It never felt overwhelming or confusing, which I really appreciated. Grateful for their support and would absolutely recommend!

Go to anyone else. It's been weeks and I still have not been connected to internet service. Calling…read morecustomer support is useless because it's nearly impossible to get ahold of an actual person, and getting someone out to fix the issue has been a complete joke. At this point, I simply want to cancel before my 30-day trial period ends since I've never even had working internet. I went into the store hoping it would be easier to resolve in person, only to find an 8-person wait and appointments booked out for days. What made the experience even worse was the assistant manager's attitude. Instead of showing any understanding or taking even a moment to look into my concern, he was rude, dismissive, and completely unhelpful. As a frustrated customer who has been dealing with this issue for weeks, I expected at least a little empathy or effort to help resolve the problem. Instead, I was basically told to either wait or book an appointment. The only positive part of my experience was Anatoliy at the front desk, who was kind, professional, and actually tried to help when I came in the day before, even though he ultimately couldn't resolve the issue himself. Overall, this has been an incredibly frustrating experience from start to finish.

The service was excellent. The technician was on-time, professional and friendly. He removed an…read moreold mounted big screen from a wall mounted and installed a new one. In addition, he placed the old one on a tabletop mount kit so we could use it in our guest room. We will definitely use this service for any future needs.

We needed an update with our ethernet installation. Elijah did a wonderful job in setting up more…read morespace so that we can have better airflow, as well as helping us update our switch. We would definitely love to do business with him again and we strongly recommend his service. Thanks again, Elijah!

When I found this place, I was buying different components in various places and got sporadic…read morequality. To my surprise, I found that in our own Roseville we have a company that sells hardware for free satellite reception! I met the sales people and have bought from them several times. I guess, not too many people know that many religious channels are free on satellite. These guys sell all parts in one package and local. I recommend.

From the owner: Glorystar Christian Satellite is a free digital satellite service covering all of North America…read moreincluding the US, Canada, Mexico, Central America and the Caribbean. We have over 70 channels of Christian and family friendly TV and radio channels. There is never a monthly fee or subscription. We are a ministry support partner for and referred by the majority of Christian broadcasters in North America. Why pay a monthly fee for wholesome and family-friendly TV and Radio channels when you can get them for FREE on Glorystar!

JR Communications does an amazing job in bringing Internet to remote areas. They're working from…read morecell phone tower signals which gives me some confidence as cell phones are a priority so the signal is as consistent as the carriers can make it. They're my 4th carrier in 5 years, been with them 2+ years now and they're easily the best. They also understand that the terrain is difficult and we will have problems with weather, etc. and Jeremy and Matt have always been super-responsive and do everything they can to get me back up. When it's all smooth, about 92% of the time, the signal is strong and fast. Given the amount of time I'm online, JRC is much-needed.

This company has always offers superb personal service for all the services I have needed from them…read more. From wireless, to internet, to home security . Jeremy & Matt have ALWAYS been just a phone call or text away with any issues or questions about issues that may come up.

Wonderful customer service. Joph went out of her way to help. Thank you for your service!read more

Direct TV package we have has paprmount HBO MAX and others to stream. This has happened several…read moretimes that I unable to streAM HAVE TO CHANGE PASSWORD ID. Called for support be cause the later didn't work. Representive told me to get number off Direct TV box, now nothing works be cause I pull out something. Why couldn't he look up my device. Them he wanted to change HDMI I terminated call. There is no home service, no knowledgable people to help. I am sick of having to reset passwords. This is last straw I am going to cancel. POOR CUSTOMER SERVICE

I rarely write reviews, but today's interaction with Zelli absolutely deserves one. We went to the…read moreApple Store today due to my iPhone 16+ not turning on, at all. Apple said it was a hardware issue but their only suggestion was to buy a new iPhone. I could not have been less impressed with Apple. We came to this Apple location to see about upgrading my phone. THANK GOD Zelli was the person who helped us. Seriously the complete opposite of our experience with the Apple Store. Zelli went above and beyond to help us try to troubleshoot the phone. She talked to coworkers to see if they had any ideas of what was causing the issue. She went over our options. She was incredibly kind and patient throughout the entire interaction. Ultimately, I ended up getting an iPhone 17 Pro Max. She helped us get everything sorted out, was very upfront about what to expect as far as future bills, etc. Thank you, AT&T for having her as an employee. You did it right when you hired her. Truly.

My wife has AT&T and is having issues with her IPhone that she bought from this store. Upon…read morearriving at 11:25 am, we checked in and noticed two associates were working with other customers and we were eleven in line. No greeting, no acknowledgment from these two associates who have been working with the same customers for the last hour. The service here is the worst ever. Just a moment ago, a third associate emerged from the back and called out several names none of which were present. He then called a name of someone who was present and is now working with that person. I along with others have noticed much of what the two associates have been doing with the hour long customers is more social than business related and conversing about everything other than the business of AT&T. Beyond frustrating! There should be more associates working the floor, or quicker problem resolution. Customers should not have to wait hours for service. Zero star for AT&T Roseville Galleria.