I stopped in to get damage to my fiancée's ring evaluated and was helped by Andrea. She was kind…read moreand knowledgeable and offered polishing services that resolved our issue. We look forward to considering The Diamond Guys for our wedding bands due to the quality of care and attention we were given. Thank you, Andrea.

I was very pleased they were able to size my ring in about 1.5hrs. The lady I worked with was very…read morenice and made sure I chose the correct size. My ring fits perfect and the sizing was seamless. I perused the store and they had some really beautiful pieces. Would go check them out if I was in the market for something.

Great little jewelry shop in north central Phoenix. I've been coming here for years. They've…read moreappraised my Rolex and some other jewelry for me, and I've purchased a few items for my wife, most recently a beautiful sapphire ring for our 10th anniversary. Nice selection of gemstones, wide variety of jewelry. And importantly, their staff are consistent, knowledgeable, personable and I really enjoy each experience I have in their store. Great place to get your next gift!

I first came into Burland back in 2016 when my husband and I were getting engaged for my first…read moreengagement ring, I really wanted to shop in a pop and mom shop for our rings, as it felt more special and personal than a big retailer. We then came back in 2017 for our wedding bands, and in 2022 for a second wedding band for me and resizing. Throughout all these years, I have put my rings through the wringer, and they've held up wonderfully! This year my husband and I decided to upgrade my ring, we initially thought to buy a new ring altogether and placed and order, but after some thought, we came back and spoke with Marc, who completely understood the sentimental value of my original ring. He had us sit down and discuss what stone size they could make fit, the quality of stones (they carry natural and lab grown), that they could make my original center of my ring a pendant, and man did they deliver! I will forever be coming back for any of my jewelry needs.

Really nice jewelry store and great customer service. Dominick offered to clean my jewelry at no…read morecharge. Sparkled it up and it looks great. Sheena the manager was so pleasant and willing to show me pieces I was admiring. They did a repair for me and I'm very pleased with the result. Great place to do business. I highly recommend Scottsdale Fine Jewelers.

Staff very friendly and helpful. Nice selection available in their showcases and assisted me in…read morefinding what I wanted.

Lovely people, great inventory Staff helped me pick out the perfect gift for my daughter's…read morebirthday. A beautiful necklace with a diamond in the center flanked by two blue stones representing 2 December birthdays.

Quite literally the biggest waste of money ever! I paid $240 for my $5000 white gold tennis…read morebracelet to be rodiumed. Not only does the bracelet have a yellow hue to it still ... but as you can see they didn't even fully rodium the safety chain. It's half white and half yellow now. Total absolute garbage work. When I told the girl it looked yellow her response was "well that happens sometimes". Excuse me? I've had this bracelet for years and never had such a shotty rodium done on it. I cannot believe these people charged me $240 for doing nothing! The bracelet literally looks worse now.

Over priced, really bad hours. Look if a "jeweler" is selling invicas watches you know they are not…read moregood. Their hold "buyback" is a joke and just a fraction of the true value. Do yourself a favor and find a different jeweler... this place has crashed out with the new owners. You also put the clasp on backwards. Attention to detail at this business is trash.

I had my aunt's ring, which was more sentimental than valuable, sitting in a box for years. It was…read moreold, looked like a diamond, and I brought it in thinking I might have it resized. I have used this small shop successfully for minor repairs under the past ownership, and I was impressed by the continued great customer service. I really appreciated the time they took. Unfortunately, when they examined my ring, they noticed the mounting had cracks which could lead to the diamond falling out. (They showed me). The repair would be expensive, but what shocked me was when I was told that a jeweler with different equipment might be able to laser-weld the repair for far less. This was not something I wanted to invest a lot of money in, and I really appreciated their helpfulness and giving me an option. That will be remembered when I have other needs, or someone is looking for a jeweler.

Don't go here. They resized a ring making it smaller and the band is now extremely thin. When I…read morequestioned them on it all I received was excuses. These guys are hacks. Not professional

Wow! So happy to have found The Diamond Vault! I brought in a Diamond I wasn't exactly sure what I…read morewanted to do with and my grandmother's wedding ring which had a stone missing. Oren and another staff member (I'm so sorry I didn't get her name - she was wonderful!) helped me design a custom pendant setting for my Diamond and replaced a stone in the ring. The necklace came out beautiful, far better than I could have dreamed up on my own, and the stone replaced in the ring is a perfect match. They kept me informed of the progress along the way with texts and photos. Pricing was very fair, and they are so easy to work with. Great people, great business, and an overall great experience! Thank you, Oren!!

Excellent customer service right out of the gate. Buying high-end jewelry isn't about hunting for…read morethe cheapest online price; it's about investing in a relationship built on mutual trust. You want to work with someone who listens, shows patience, offers genuine expertise, and can seamlessly source or custom-build exactly what you envision. That's exactly what you get here. You aren't just buying a product; you're investing in an experience that requires responsiveness, open communication, and zero sales pressure. You get on a first-name basis immediately, and they actually remember who you are the second you walk back through the door. You also want a jeweler who offers financial flexibility, including fair value on trades. House of Diamonds (HOD) hits every single mark. Beyond the initial purchase, they provide a long-term relationship where you can easily collaborate on modifications, handle alterations, and get routine servicing without being nickeled-and-dimed. When you consider the entire experience of making a serious financial investment, HOD's pricing is incredibly fair. Brent and his crew make that level of elite service clear from the absolute moment you walk through the door.

Top notch in every way. Gorgeous jewelry options + Rick, their designer, has spent 50 years…read morecreating incredible creations. Pricing is very fair and customer service is stellar!

Went in to have my moms ring resized and a necklace fixed. They were very easy to work with. can't…read morewait till I'm in the market for so new jewelry, they have some beautiful piece.

Incredible experience shopping here. Gave me every option for what I was looking for…read more Will keep shopping here in the future. Will suggest to others when they are looking for jewelry.