My husband, Steve, & I purchased diamond earrings & a diamond pendant w/ chain from Diamond House in 2011. At the time, we purchased what our budget allowed, & now it was time for an upgrade. On Monday, May 6, 2019, we took our original appraisal & receipt & met with the owner, Gabby. We had a thorough discussion & explained I wanted larger earrings, that were more similar in style, color, & quality to the diamond pendant. Years later, we returned to Diamond House because of their 100% return arrangement toward future purchases. After looking at several options, we agreed on a pair that were just what I was hoping for. We were so surprised when Gabby suggested we have lunch next door at the Italian restaurant, S & V. He offered us a complimentary appetizer, & we ordered the Garlic Knots. Fabulous! We enjoyed great service & a delicious lunch. Later when we returned to Diamond House, our new selection was ready, complete with the new appraisals. Of course, I wore the diamond earrings & pendant home & kept them on the remainder of the day. We felt very satisfied with the price. It was a very pleasant experience. We would definitely recommend Diamond House to anyone who is looking for a special gift to treasure. Therese P. of Phoenix, Arizona. read more

Can't say enough positive about Diamond House and their staff. I went there to get a new setting for my 30th anniversary and they had such a beautiful display. Of course it took me forever to decide but they were patient as I went from store to store. But I alway came back to Diamond House. They brought in different settings from their distributors so I could try on. Gabby & Betty couldn't have been more accommodating. But finally, I chose a winner and I couldn't have been more pleased. My 30th year anniversary setting simply sparkes and I get compliments every day. read more

Diamond House - My 30th anniversary setting. It simply sparkles and I get compliments all the time. - Jewelry Near Me - Scottsdale, Arizona

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Called then a few times and it seems they are closed. My wedding band keeps losing stones. This is the 5th time. Now they are closed and I can't get them replaced. Terrible quality and service. read more

I've been doing my homework on diamonds in the area and finally found ' The Diamond House.' Betty was such a sweetheart, and most of all honest, helped me find the ring I was looking for--best birthday gift ever from my hubby! I will be back for every holiday and birthday! Thank you so much!!! read more

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I just purchased a custom 3 piece wedding set and it is absolutely gorgeous!! I worked with Gabby, the owner of Diamond House and he is so kind and patient and made me exactly what I wanted. Through the years we've shopped at other jewelry stores but none of them compare to the great service we always receive at D.H. My husband and I have purchased 3 beautiful rings over the last several years and will never go anywhere else to purchase our beautiful quality jewelry. Gabby and his wife Betty are simply the BEST!! read more

My fiancé got my ring from the Diamond house he said he had an amazing experience and got a lot of knowledge about diamonds! I get compliments on my engagement ring daily at work! Highly recommend! Support your small business! read more

Diamond House - Jewelry Near Me - Scottsdale, Arizona

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Seems as though they are out of business and no longer in communication with customers or honoring warranties or jewelry maintenance. Disappointing that clients were not properly notified. read more

I received an engagement ring from my now fiancé that was a product of the Diamond House. I couldn't of asked for a more beautiful, unique, and quality diamond ring. My fiancé chose a pear shaped diamond with a halo on a pear shaped band. My expectations for the perfect engagement ring were blown out of the water. Not only did they make my dream ring, but they made a beautiful rose gold ring with a diamond to match mine for my 4 year old daughter. I couldn't of imagined a ring this perfect. It is beyond stunning and I still can't believe I get to stare at it every day for the rest of my life. Thank you to Diamond House for the perfect engagement ring. read more

Diamond House - Jewelry Near Me - Scottsdale, Arizona

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Amazing selection and fantastic customer service! It has been 10 years since my husband bought my ring here. I still get compliments and it makes rainbows (due to the cut) when I'm in an airplane. Plus one of the small diamonds came loose after 5 years & they replaced it without hesitation for free. Absolutely the best place to buy jewelry! read more

I went to Diamond House to get a second estimate on resizing my engagement ring. Diamond House charged me half as much as their competitor down the street was going to charge me. Not only was the price to resize drastically cheaper, but Diamond House resized my ring and appraised it in 24 hours! Their competitor told me it would take minimum one week just to resize it. Josh made me feel comfortable and was very informative. I would trust Diamond House with any of my future jewelry needs and will definitely be back! read more

My family is a Diamond House family for life. My immediate family now has THREE engagement rings from the Diamond House. My mom replaced her original setting, my brother chose his wife's engagement ring, and now I get to sport an engagement ring of my own from the Diamond House. We keep going back and telling everyone we know to go there because of how wonderful Gabby and Betty are in the process. I went with my brother to pick out a ring to propose with and their honesty and patience teaching him everything about diamond's and showing him which of the 4 C's would have the most impact helped him feel confident in his choice. So confident that when it came for my fiance to propose, my brother told him with no hesitance that Diamond House was where he had to go. read more

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This is now my favorite jewelry store. The showroom is beautiful and the service from Betty, Laurie and Josh is outstanding. They helped me create a stunning gift for my daughter which she loved. They payed close attention to the details ensuring that we were pleased with the design and the pricing was much better than a comparable one. They are trustworthy and very reliable. I also had them repair and resize my wedding ring. When it was returned to me it looked brand new just like it did 21 years ago. Thank you Diamond House for superb service, quality and such great pricing. read more

Diamond House - Custom Ruby and Diamond Necklace - Jewelry Near Me - Scottsdale, Arizona

My experience at Diamond House was amazing. I am a novice jewelry buyer if that, and when I began to think about an engagement ring for my now fiancé, I had no clue where to start. Thankfully I found diamond house and could not be happier with my experience. They took the time to go through all the in's and out's of buying a high quality piece of jewelry. By the end of my experience I felt so confident in my choice because I was so informed thanks to the staff at diamond house. They are responsible for the incredible experience that my family will cherish forever. Also, my fiancé has a 4 year old daughter and they were just as helpful in picking out a piece for her. They advised me on different pieces that she would love now, and as she grows into a young woman. Thank you diamond house!! read more

My husband bought by engagement ring at the Diamond House as a recommendation from his friend. They were able to keep him calm and feel comfortable throughout the process, despite how nerve racking it was for him. :) I first interacted with them when we went to search for our wedding bands. They had a wonderful selection and were able to find options that my husband and I both loved. My band was a part of a stacked trio and they were able to accommodate me to just provide the one band I fell in love with so quickly! They also sized my engagement ring and my grandmother's engagement ring she gave to me very quickly and they both look great. Wonderful experience working with this crew - thanks for all of your help! read more

The staff at Diamond House is so incredibly helpful and understanding. I had to visit Diamond House multiple times in order to find and choose the best engagement ring for my fiancé, and the staff were patient with my indecision and educated me in all aspects of the diamonds so that I could find the best diamond within my budget. When you walk into Diamond House you are warmly welcomed and never feel like you're pressured to make a decision quickly. After you choose your diamond, the team at Diamond House communicates regularly with updates about when your ring will be ready and makes sure you know the steps for insurance and other things that need to be done with your new diamond. I had such a wonderful experience with the staff at Diamond House and it's always wonderful to support a local family business. You can't go wrong by shopping with Bell's and their incredible team. read more

We recently gave the jeweler at Diamond House a tall order, and he came through with beyond flying colors. To commemorate an important anniversary, my husband and I wanted a new ring that would incorporate diamonds from our engagement and several other milestone anniversaries. Richard and Josh helped us create a completely custom ring that fit my taste and style as well as our budget. They were creative and patient with me as I moved through the process to fine tune what I really wanted. This place is a small shop dedicated to making their customers very, very happy with their purchase. Highly recommended. read more

I want to recommend the Diamond House! They are good people! They take care of the customer always!

I bought my engagement ring here based upon a strong recommendation from my family. They lived up to their reputation since the staff was knowledgeable, the selection good and the prices were terrific. read more

Laurie provided excellent service for me when I needed to have my ring appraised recently. She streamlined the processes and made sure I was in the loop. Everything was so easy. I did not even need to bring my ring in. They already had my old records and allowed me to just send an updated photo of the piece in order to evaluate it. I am very satisfied with the work here, and Laurie did a great job! read more

We asked them to make a ring out of stones we had and add a couple. They were wonderful in person and were helpful but the manufacture was entirely unacceptable. We paid them $900 and ate that cost as we had to have a local jeweler with contacts have the job done correctly. They may be wonderful to buy prefab jewelry from but DO NOT have them make something for you. read more

After a few bad experiences with a company my fiancé bought my first ring from, he decided to go a different route and purchased a new loose diamond and thought we could pick out a setting together. After a few days of online researching our options, we came across diamond house and decided to check it out. I could not be happier that we did! They were so incredibly welcoming and warm, and treated us like they knew us for years! They gave us so many options to choose from, let us take our time, were not pushy at all, and you could tell they truly wanted us to be happy with our decision. We picked out the most beautiful setting and gave the loose stone to them to have put in the setting. As they know, customers don't like to be without their jewelry for long, so the turn around was so quick! I called the next day and my ring was ready for pickup by that afternoon. It is the most beautiful ring, and we are so happy with our overall experience! I highly recommend coming here for anything. The showroom is beautiful and customer service is incomparable! read more

Upon reaching our 15th wedding anniversary my husband and I decided to upgrade my engagement ring. I did a lot of research in advance prior to making a decision about a pretty substantial purchase. We had been to The Diamond House in Scottsdale in 2007 and received a great price and service so, after several communications with a very helpful Chris, we drove from Las Vegas to see them again. David was amazing. He happily showed me everything I asked to see in every configuration I requested (that is, different settings with different loose diamonds). The resulting piece is stunning. Excellent quality 2 carat princess cut diamond in a setting with 90 stones. Beautiful. David will trade in your diamond for another of the same or higher price, lifelong. All his jewelry is 100% guaranteed. David wants you to be happy! My ring is slightly loose because I chose the size when I my fingers were a little swollen from dehydration. David will fix it, no problem. Same day!!! He will also clean and check any of his pieces whenever you want. I have recommended The Diamond House to my friends and plan to return there again when the occasion arises. read more

I bought my future wifes ring there about a year and a half ago and it was a seamless process. I went in picked out the diamond, the setting and went back a few days later to pay a deposit (in cash) got the call a few days later saying the ring was ready went there paid the balance (again in cash) and got the ring. We both love it and we are very satisfied customers. I have referred several friends to get their rings there. read more

My experience with the DIamond House, and their employees was beyond rewarding. They created an amazing and extremely knowledgeable experience for me in my search to find the perfect ring. They were extremely helpful and showed me tons of loose stones that I loved! The quality of their inventory is above the rest! With the help of their sales associates, and in house jeweler I was able to create the perfect engagement ring at the absolute highest quality, for the best price imaginable. The Diamond House really impressed me, and I look forward to buying many more pieces from this exquisite company. read more

My fiancé bought my beautiful engagement ring from the diamond house. We are so blessed to have came across such amazing people that provide exceptional customer service and really pay attention to the detail of the buyers wants. We are beyond happy with our purchase and recommend the diamond house to anyone who loves a family business, wants beautiful jewelry for a reasonable price, and would love to keep a relationship with the jewelers over the years! read more

We had a very pleasant experience getting an engagement ring here. Staff was very knowledgeable and not at all overbearing. We were also on a time restraint, and they worked hard to accommodate us. The prices were the best we found anywhere in the valley, and we really shopped around. Thanks Corey! read more

I love this place! My fiance got my engagement ring there. Every time I go there they offer to clean my ring and they are always SO nice! I traded in a ring for trade credit and have been able to purchase my wedding band (custom made), my fiance's band, a beautiful custom cigar band! I highly recommend this place. read more

The experience I had at Diamond House could not have been have been any better. I worked with a few different employees here and they were all great but I worked with Susan and Richard (the in house jeweler) more than anyone else. I was in the market for an engagement ring and wasn't really sure what style diamond or ring I was looking for. I had done some homework on my own researching but when I began shopping at Diamond House they went over everything with me to make sure I had all the info I needed to make a good decision: carat, color certificates etc. They actually had competitive if not better prices than a lot of the other stores I checked out but the difference was the time they patiently spent with me. I never felt like I was being rushed and I definitely took my time being very particular. My now fiancee is overjoyed with her new ring and we are going back in soon to get it sized (which Richard tells me will more than likely take less than a day). I'm surprised to see a negative review here because I'm extremely glad I came across them and would absolutely go back here if I had to do it all again. read more

I had an amazing experience at Diamond House. Allison was so very helpful and not pushy at all. She kept me in the loop via text during the week as they were bringing in some stones for me to look at. I had been all over the valley looking for an engagement ring when someone suggested I look here. I was on a short time line but I knew what I wanted. Their diamond prices are no doubt the best value around as I had been looking for a while. I was also looking for a cut that was harder to come by. They worked within my budget and found me a couple stones to choose from. Richard was very helpful and set the diamond just how I needed it, he also sized it perfectly (took about an hour) when we came back. I only wish I had found them earlier in my search. I walked in for the first time on a Tuesday night and picked up my ring Friday evening so I could propose. They will take care of the ring for life (cleaning, resizing, diamond buy back etc). My fiance LOVED the ring which at the end of the day is all that matters anyways. I couldn't have been happier with my experience here. read more

I am so impressed with the quality of diamonds and settings that they have and the customer service is outstanding. They are very helpful without being pushy. I never felt pressured to purchase right then and there. They really wanted me to be happy with my selection. I had my original wedding band and diamond re-set into another setting for my 25th anniversary. They worked with me by suggesting different types of settings and let me browse through books. They even brought in several bands for me to look at and choose from without being obligated to purchase any one of them. I did find a setting that I loved and it fit my personality and tastes perfectly. They were very patient and knowledgable. I got a beautiful setting that completely fit my budget. After I chose my setting, they took my original ring and set my diamond into my new setting within one day. I was super impressed. The ring is gorgeous and it really fits my taste. I will be back again and have referred several friends. If you are looking for a loose diamond, or a new setting or any type of jewelry, this is the place to go. They will treat you like family and help you find exactly what you want and will stay within your budget. They have a super warranty and a great trade up option. Better than any other jewelry store I have ever been too. They also have the best prices out there. You will not be disappointed. read more