Yet again, more amazing works of art and perfection! Old Town Jewels never fails to create…read moresomething special and beautiful.,

Simply the best: service, selection, prices, knowledge, jewelry repair, custom work, wouldn't go…read moreanywhere else. Thank you Mr. Kelly and Shalea for making my visit to AZ so special!

Kristi and Nir were very helpful and accomadaitng. very knowledgable. Great environment. I will do…read morebusiness with them in the future.

Very friendly and fantastic service. They have a beautiful selection of fine jewelry and menu due…read moredesigns. Although my husband has tag Hower watches, I have Seiko. They kindly replaced my Watch battery, watch date and time was set and cleaned the soot off and shined it up for me beautifully!! Highly recommend. Please read the door entry signs for everyone's protection and follow.

6/4/26 Paid another visit during Scottsdale shopping day…read more Today I brought in some of my un-used diamond rings and heavy Gold bracelet to liquidate memories of the past. Although not quite at its peak, Gold is valued at ~$4k/oz. My diamonds are being removed for future use and the gold from these rings was purchased by LG. Total Gold weight priced nicely. Don't let your never-to-be-used jewelry sit in the safe alone in the dark. Separately, I'm having Jamie size a couple of others that don't fit because of fitness progress (Yes). Trust David, Jamie and London Gold to take care of you my Friends-SYOY!

Even though I no longer live in Scottsdale, I used London Gold for my diamond earrings purchase and…read moreI'm so glad I did!! I was lucky enough to have Nicolette as my sales person!! She didn't miss a beat. She went above and beyond. She deserves 10 stars!!! Will definitely use her and London Gold again!!

Bling and Beautiful in Old Town Scottsdale. Just left after an amazing tour of flashy jewels and…read morediamonds for every budget. The location has grown displaying some of the finest pieces. The hardest thing is determining what you want. Located in the heart of Old Town owner ran. Custom pieces and repairs done here. Great quality service by not only the owner but his employees. Definitely worth dropping in to shop or add to your wish list.

I stopped in because I had a few questions about a past purchase. After a little confusion (okay,…read moremaybe a lot of confusion), they ended up being really helpful and kind. I was in a slightly chaotic internal state, so very nice of them. I didn't actually check out anything in their display case, but there ~was a case, and there ~were people there, including a gentleman who looked like he was working on something, but came out to see whether he could help. That was promising. Overall, seems legit. I might recommend it... or I might not. Hard to say. But they were nice, and that counts for something. So, yeah. That's all. Bye.

Michael and Allison are so helpful! Michael went above and beyond to help me with my questions and…read moresimply emanates kindness Allison likewise has a warm, open, helpful and friendly disposition. The jewelery is beautiful and they clearly care about the custumer experience. I highly recommend popping in and seeing how they might help you find the perfect gift!

To be honest, I'm surprised I'm writing this review, but our experience in our recent visit made it…read moreso we're definitely never returning, and would highly recommend people go elsewhere for their needs. The first time my fiancée and I visited, we were freshly engaged and needed her ring sized a bit smaller (from a 6). We saw that Schmitt had good reviews and it was in our neighborhood, so we paid them a visit. During our first visit, the employees (a young woman and a gentleman who was billed as sort of the "expert" on ring resizing) were very kind to us and worked with us to determine the correct size to go down to on the ring. The gentleman was extremely insistent that we need to go all the way down to a 5 and, despite the fact that my fiancée was honestly and vocally uncomfortable with it, we trusted his expertise (after all, we had gone in seeking advice) and paid to have it resized to a 5. Fast forward almost a year of us convincing ourselves a 5 was the right size, my fiancée is at this point having extreme anxiety about how much effort (and pain) it takes to put on & take off the ring every day, and we decide size 5 is simply too small. While a 5 fits her finger fine once the ring was on, getting it over the last knuckle is difficult and painful, and has been leaving the skin on her knuckle irritated and inflamed. Yes, Schmitt was wrong (and confidently, emphatically wrong), but we understand that nobody is perfect and we were totally willing to trust them again to get it right this time. However, when we visited this time, the energy we were given by the employee who "greeted" us at the door (an older woman with gray hair wearing a ton of jewelry) was immediately hostile. When we explained our situation and that we were hoping to have the ring resized (and obviously willing to pay to have it done), the woman was flippant and condescending and not AT ALL consultative. Without seeming to give it much thought, the woman asked if we wanted to go to a 5.75. While we were open to this, we pointed out that the previous gentleman we worked with was insistent that a 5 (from a 6) was the right size, so we were hesitant to go all the way back three quarters of a size so easily. The woman suggested that my fiancée's knuckle "must have grown an entire size" in the time since our first visit. She then again asked us if we wanted to go to a 5.75, with the impression that she didn't really want to go back-and-forth any longer. I understand that ring sizing is a sort of imperfect science and that bodies (and fingers) DO change, but the energy and attitude we received was seriously off-putting and, frankly, unwelcoming. We probably don't look or dress like most of Schmitt's customers, but we are nice people and can afford to shop there (not that that should matter). We left Schmitt's and took the ring to another local jeweler (see my other reviews) the same day where we received excellent, friendly, and consultative service. Turns out you can put beads on the inside of a ring that is slightly too big to help balance things out! My fiancée now has a perfectly-fitting ring, size 6 with two small beads on the inside to help stabilize it once over her knuckle. We gave Schmitt's an honest chance even after they messed up badly the first time, and they blew it. Please go elsewhere.

Excellent customer service right out of the gate. Buying high-end jewelry isn't about hunting for…read morethe cheapest online price; it's about investing in a relationship built on mutual trust. You want to work with someone who listens, shows patience, offers genuine expertise, and can seamlessly source or custom-build exactly what you envision. That's exactly what you get here. You aren't just buying a product; you're investing in an experience that requires responsiveness, open communication, and zero sales pressure. You get on a first-name basis immediately, and they actually remember who you are the second you walk back through the door. You also want a jeweler who offers financial flexibility, including fair value on trades. House of Diamonds (HOD) hits every single mark. Beyond the initial purchase, they provide a long-term relationship where you can easily collaborate on modifications, handle alterations, and get routine servicing without being nickeled-and-dimed. When you consider the entire experience of making a serious financial investment, HOD's pricing is incredibly fair. Brent and his crew make that level of elite service clear from the absolute moment you walk through the door.

I cannot recommend this place enough! From when I first walked in to now they have consistently…read moretreated me with the upmost respect and kindness. They made creating my dream engagement ring with my fiancé the best experience I could've ever asked for. When I go back in for cleanings they keep the same energy as well. All staff members are so sweet and helpful. I had gone to other ring shops and none of them compare!!!!

Ganem Jewelers has been my entire family's trusted jeweler for decades, and I cannot say enough…read moreabout their integrity, kindness, and exceptional service. Knowing we have a jeweler we can trust completely means so much. I've personally had wonderful experiences with Nora, Jason, and Christian. They are consistently helpful, quick to respond, and generous with their time and attention. Their meticulous recordkeeping and willingness to help whenever we need them reflect how much they care about their customers. That care extends well beyond a purchase. After decades of experience with Ganem, I recommend them wholeheartedly. They have earned our family's trust time and time again.

Christian is as amazing as his father Jason! I just love…read morethis jewelry store, they are always so honest and wonderful. I brought my friend with me today and she left with the most beautiful ring and another example of amazing service where it's clear the focus on customer satisfaction and value, not sales. They have such uniquely beautiful pieces and what they don't have they will design for ups at they did for me years ago. Still my favorite ring, thank you Brittany!

I was highly recommended to the diamond vault by a client and I am extremely happy with Oren…read moreknowledge and expertise. Not only he crafted my setting with such meticulous details, but he truly hears your needs and wants. His pricing is very competitive, if anything I found him to be much reasonable than any other jewelers I was going to.His knowledge alone was priceless. He takes his time with you and makes sure you're always happy. He found the perfect diamond size and cut for an oval diamond for me. I was worried about the bow ties effect and he made sure that was very minimal to the naked eyes. I can't expressed how much I love my ring. Pictures and video just don't do it justice.

diamond vault gave me the fastest, best quote and is not charging me extra to shorten the chain…read moresince they have to solder it anyway