Andrea was absolutely wonderful - personable, professional and knowledgeable. My first time selling…read moregold and she answered all my questions. I would come back as the staff was really nice.

great experience with PMR and Andrea. very trustworthy and paid me cash. Recommend selling your…read moremetals here

I honestly couldn't be happier with my wedding band. My engagement ring is a little unconventional,…read moreand I was set on getting a band that fit just like a puzzle piece in top of my engagement ring, so when we walked into the store and told Mr. Praful what I had in mind, he immediately said he could do it (many other people we saw said it was a bad idea, tried to convince me that my idea of a band was to manly lol so I was stoked). He made it a wonderful experience for both me and my now husband. We hand picked the diamonds we wanted the band to have encrusted, we talked about the design and prices and, let me tell you, YOU HONESTLY WONT GET BETTER SERVICE ANYWHERE ELSE. I am so happy with the final result, and I am so proud to wear my custom wedding band every day. I'll honestly just keep going back to this jewelry store forever for all my needs and future anniversary presents. 100% recommend.

My fiancé and i went in to shop for a wedding band. Owner was very nice and appeared knowledgeable…read moreabout diamonds. However, the band I had my eye on was labeled $600 yet when my fiancé asked the owner how much it was, the owner ripped the tag off and said it was $850. Needless to say, we walked out and took our business elsewhere.

Very polite, cleaned my wife's diamond gratis, but didn't do work on century old pocket watches…read more Referred us to another watchmaker. (Rating a four only because we were disappointed that they didn't do the kind of work that we were after.)

I went to 1916 to get my watch serviced & repaired and I have never been treated like a sub class…read moreperson... They sent me to OliverSmith Jeweler, now with my watch repaired & proudly on my wrist... If you take it to 1916 be prepared to get your watch rebuilt & not original... Matt was a gentleman & honest man... Service is back, you just have to look for it!!!

Super nice people there and very helpful. Their prices also seem reasonable and I will definitely…read morebe back.

Really nice jewelry store and great customer service. Dominick offered to clean my jewelry at no…read morecharge. Sparkled it up and it looks great. Sheena the manager was so pleasant and willing to show me pieces I was admiring. They did a repair for me and I'm very pleased with the result. Great place to do business. I highly recommend Scottsdale Fine Jewelers.

Tom is such a nice man! Enjoyed meeting him and his charming wife very much. Needed an appraisal…read moreon an old wedding ring set. Tom quickly provided me everything I needed to know. Trustworthy and honest. I will bring all my appraisal needs to Tom in the future! Thank you Tom :)

I needed an updated appraisal for insurance purposes and found Tom online. The whole process was a…read moregreat experience. He is very knowledgeable and friendly, and I loved that my jewelry never left my sight. I received the report the next day. Highly recommend!

Best jewelry designer available in greater Phoenix area…read more After struggling to deal with swollen knuckles and jewelry that would no longer fit, I finally went to see David. My two most important rings had been just sitting in my jewelry box; my wedding band that is engraved and a birthstone ring my Mom gave me for my 21st birthday. I had asked about putting the wedding band on a necklace with links around the band instead of looped through the center of the ring. After a few moments, David said he had a better idea. He wanted to drill through the band and thread a chain through. Plus hang a stone to showcase from it. That pulled in my Mom's ring. I'm absolutely in love with the end result. See picture. Two most important rings now joined and it will be an incredible piece to hand down in family. Thank you David!

I stopped by to sell off a few of my High End Breitling watches. I was introduced to David Nelson…read morewho was very personable and friendly. We chatted for a while and talked about his business. He told me he gives every watch he purchases and full and complete service. He made a very good offer which I accepted. Check them out....

Great little jewelry shop in north central Phoenix. I've been coming here for years. They've…read moreappraised my Rolex and some other jewelry for me, and I've purchased a few items for my wife, most recently a beautiful sapphire ring for our 10th anniversary. Nice selection of gemstones, wide variety of jewelry. And importantly, their staff are consistent, knowledgeable, personable and I really enjoy each experience I have in their store. Great place to get your next gift!

I first came into Burland back in 2016 when my husband and I were getting engaged for my first…read moreengagement ring, I really wanted to shop in a pop and mom shop for our rings, as it felt more special and personal than a big retailer. We then came back in 2017 for our wedding bands, and in 2022 for a second wedding band for me and resizing. Throughout all these years, I have put my rings through the wringer, and they've held up wonderfully! This year my husband and I decided to upgrade my ring, we initially thought to buy a new ring altogether and placed and order, but after some thought, we came back and spoke with Marc, who completely understood the sentimental value of my original ring. He had us sit down and discuss what stone size they could make fit, the quality of stones (they carry natural and lab grown), that they could make my original center of my ring a pendant, and man did they deliver! I will forever be coming back for any of my jewelry needs.

Jay is so , so , so AWESOME. You will not find a better guy to help you with your watch…read more(repairs/cleanings/service) anywhere in Arizona. I recently brought in my watch that needed a simple pin replaced after losing the original pin while on vacation. Jay needed to make an adjustment to the bracelet and source a pin that would fit. He did the work quickly and insisted on not charging me. I tried to pay him, but he wouldn't accept anything. He is friendly, knowledgable and reasonably priced. I have been to Jay's shop twice and I will never go anywhere else with my jewelry needs. Thanks Jay...you make me feel like we have been friends forever. Jeff A - Phoenix, AZ

I've been into this place twice. The first time ima to get a Cartier bracelet polished. The first…read morething this guy does is grab his loup and starts evaluating the authenticity of the bracelet. I didn't ask him to. I wasn't there for authentication services. I know because I night it from Cartier. He has comments like "are you sure this is real?" I'm not sure if it is? Where did you buy it?" Blah blah blah... dude. I'm here to get it polished. Period. I left and took it to another jeweler to get polished. A couple weeks ago I go back to have him give me an offer on a 1.10ct VS1 G color diamond in a platinum setting. Real mined diamond. And the cost to mount a single lab diamond in an earring setting. The moment I hand him the lab diamond... again with his unsolicited opinions... "I hope you don't pay anymore than about $175 to 200 for this... lab diamonds are sooo cheap blah blah blah" DUDE... I don't ask your opinion. I asked what you'd charge me to mount it. If you want unsolicited advice/opinions.... HES YOUR GUY!! PS his offer on that diamond set in platinum was $700. Interesting how you thought a 25 year old ring was a lab diamond (lab diamonds didn't exist 25 years ago) that you offered $700 for set in platinum but in the same visit you told me you rendered your opinion on what I should have paid for the lab diamond I had. Save it. My message remains the same. I went there twice thinking you went out of business and there was a new jeweler but you merely moved around the corner. (PS another jeweler offered 200% of what you offered.) Maybe if someone asks you "do you think this is fake?" Or "what should I pay for a lab diamond..." You answer them. Instead of injecting your unsolicited feedback.

I cannot recommend Estate Watch & Jewelry enough. My fiancé went there for my engagement ring, and…read moretheir team helped him find the most beautiful ring at a very fair and reasonable price. I will forever be grateful for their assistance with such a meaningful purchase. The store is lovely and has a wide variety of unique and stunning pieces. The entire team is incredibly trustworthy, professional, and extremely knowledgeable. I wouldn't go anywhere else in Scottsdale for future purchases! Thank you to the whole team for the amazing service and care.

Fantastic (complimentary) service. I was visiting my brother in Scottsdale and needed a battery…read morereplacement for my Seiko watch. He told me the jeweler would likely do so on the spot at a reasonable price, because he often buys from them. The young lady was attentive and greeted us warmly. In just a few minutes, she brought back my watch and said it was done and there would be no charge! "You are welcome", she said. I am delighted to write this 5-star review for the Estate Watch & Jewelry Company.

I have been a customer of Ralph Mueller for decades . They fabricated a gorgeous ring for me and…read morehave also bought items from me at fair market value. Ralph explained the process of how they come to a price and showed me the different equipment he uses to evaluate an item. It was all very informative and interesting. Ralph is a native Arizonan, down home as they come, who wears cowboy boots to work and does business worldwide . I really like him and his employees-who are as unstuffy as he is...definitely one class act.Come for the professional integrity and the five star customer experience and leave with the best prices in town !

Ralph Mueller is one of the most knowledgeable, honest and respectful people in the area if you…read moreneed to know the true value of your diamond and gemstone jewelry. Other places I visited gave me low ball offers without any explanation for their pricing. Ralph took the time to explain the diamond and gold buying markets. He gave me much better prices than the other buyers and I was treated in a very professional manner.