Jessica was incredible. She helped us find the perfect ring for the groom and even kept the special…read moreengraving from his mom a secret. She made everything easy, answered every question, and her service was on a whole different level. She even shared a few helpful wedding tips. Highly recommend asking for Jessica.

Thank you for the response. A few facts for anyone reading:…read more The Rolex runs. I have since received a legitimate service quote of $1,500 by a specialist, but candidly could have sent it to WatchCheck. The GP at a hair more. You quoted $6,000 then offered $700 for both watches. You are now claiming $14,000-16,000 in restoration costs. Those numbers just are not accurate in any world... These watches are being serviced. They weren't beyond repair... they were beyond your interest in being honest. Vintage watch service specialists exist that are not predatory. This is not one of them.

Excellent customer service right out of the gate. Buying high-end jewelry isn't about hunting for…read morethe cheapest online price; it's about investing in a relationship built on mutual trust. You want to work with someone who listens, shows patience, offers genuine expertise, and can seamlessly source or custom-build exactly what you envision. That's exactly what you get here. You aren't just buying a product; you're investing in an experience that requires responsiveness, open communication, and zero sales pressure. You get on a first-name basis immediately, and they actually remember who you are the second you walk back through the door. You also want a jeweler who offers financial flexibility, including fair value on trades. House of Diamonds (HOD) hits every single mark. Beyond the initial purchase, they provide a long-term relationship where you can easily collaborate on modifications, handle alterations, and get routine servicing without being nickeled-and-dimed. When you consider the entire experience of making a serious financial investment, HOD's pricing is incredibly fair. Brent and his crew make that level of elite service clear from the absolute moment you walk through the door.

Top notch in every way. Gorgeous jewelry options + Rick, their designer, has spent 50 years…read morecreating incredible creations. Pricing is very fair and customer service is stellar!

Don't go here. They resized a ring making it smaller and the band is now extremely thin. When I…read morequestioned them on it all I received was excuses. These guys are hacks. Not professional

Wow! So happy to have found The Diamond Vault! I brought in a Diamond I wasn't exactly sure what I…read morewanted to do with and my grandmother's wedding ring which had a stone missing. Oren and another staff member (I'm so sorry I didn't get her name - she was wonderful!) helped me design a custom pendant setting for my Diamond and replaced a stone in the ring. The necklace came out beautiful, far better than I could have dreamed up on my own, and the stone replaced in the ring is a perfect match. They kept me informed of the progress along the way with texts and photos. Pricing was very fair, and they are so easy to work with. Great people, great business, and an overall great experience! Thank you, Oren!!

I recently had my husband's wedding band resized by Douglas Diamonds, and we couldn't be happier…read morewith the results. The ring was sized down perfectly, and they recreated the original engraving so flawlessly that you would never know any work had been done. The job was completed on time, the pricing was reasonable, and everyone we worked with was pleasant, professional, and helpful throughout the process. It's clear they take pride in their craftsmanship and customer service. I highly recommend Douglas Diamonds for jewelry repairs and alterations. Their attention to detail and quality work exceeded our expectations. Many thanks to their skilled goldsmith

Over priced, really bad hours. Look if a "jeweler" is selling invicas watches you know they are not…read moregood. Their hold "buyback" is a joke and just a fraction of the true value. Do yourself a favor and find a different jeweler... this place has crashed out with the new owners. You also put the clasp on backwards. Attention to detail at this business is trash.

BUYER BEWARE!!! Don't be fooled by the razzle dazzle of Mr. Molina and his cheesy pin-striped…read moresuits, or the gaudy building that creates the illusion of a "fine jeweler." Molina Fine Jewelers/Black Starr & Frost is run by a den of thieves. I purchased my first engagement ring here for $28,000 and gave them my full trust to provide me with a quality diamond. After TWO WEEKS of my fiancé wearing the ring, we took it in to have it resized. The very careless team took the ring down to the basement, out of my sight and possession, where they do all the jewelry work, only to inform me that the diamond had a massive chip in it. I was told to lie to my fiancé about it so that she wouldn't be upset. LIE TO MY NEW FIANCE ABOUT THE $28,000 RING I JUST BAUGHT HER?! Maybe they are fine with lying at Molina/Black, Starr & Frost - I'm not. Devasted by the news, we were told that everything was our fault, after taking immaculate care of the diamond and again, only wearing the ring for TWO WEEKS! Mr. Molina refused to accept a return of the diamond, replace the diamond, or offer any sort of warranty whatsoever. The only "solution" he provided was to reduce the diamond by 20% - wonderful! Will you reduce the cost of the flawed diamond by 20% as well? Now we are in an insurance hell and my fiancé has been crying about it since we left. I can't imagine a fine jeweler where you buy a $28,000 diamond engagement ring, the diamond chips within two weeks and the customer is simply told to go pound sand. MR. MOLINA IS A COMPLETE SCAMMER! See below for fake response from Mr. Molina -

I needed to reduce the size of my wedding ring because of weight loss. (YAY ME!) I was not quite…read moresure where to go. There are constant stories of jewelers switching out higher quality stones for cheaper stones when doing maintenance work on jewelry. There are more bad jewelers than good, sad to say. I decided to go into this business because it has been in the valley longer than I have. I moved here in 1979. So I knew that they were reputable and more than likely would do a great job. To be honest, I was a little intimidated because the store is absolutely amazing, gorgeous, and very high-end. I was only needing some small work. I was greeted by the loveliest hostess, and made quite comfortable in absolutely gorgeous surroundings. I was then handed over to one of the most fabulous sales people I have ever had the joy of working with. Her name is Janet Steinbrenner. Janet was absolutely one of the most knowledgeable, down to earth and gracious people I have ever met in my life! I had a very high-quality sapphire stone on a ring that is incredibly important to me and that I absolutely love. She made an additional recommendation for a small halo of diamonds to be put around the sapphire. It absolutely made my ring sing and was perfectly executed! From the beginning of the process to the finished work, and getting my ring back, this review barely describe how happy I am with the work and this company. Whether you need simple work done or something spectacular this is the place for you! There are so many scams in the world of jewelry, and being with a company that goes out of their way to be honest and upfront about everything is hard to find. You will not find a better sales person than Janet! I highly recommend you check out the store. Maybe a lovely gift for someone in your life.... or for yourself. You will be happy you made the choice to go here!

Frank and Susan from Isaac jewelers were amazing in how they helped me settle on a Rolex for my…read morehusband. He's not an easy guy to buy for in the first place and I was thoroughly taken care of and guided in the right direction for my purchase. He loved it!! And I loved the amazing attention and customer service I had!!! Thanks so much! Regina

Isaac Jewelers has the most beautiful selection of jewelry and watches. My husband and I absolutely…read morelove the selection and have purchased here for significant occasions in our lives. The staff is amazingly helpful too including the owner Frank.

Excellent service! I walked in to get my watch resized and I was able to get it done in the same…read morevisit which I was not expecting. Truly a gem and will be returning here for all my future watch and gold needs!

Rami is absolutely the most honest and kindest person I ever met as a store owner…read more I brought in bracelet which the chain broke. He showed me how old the chain was ( it was my mom's) and repairing won't last! How's that for great customer service. He replaces batteries and can add magnets to your jewelry.

Peter helped us with the creation and design of a beautiful custom engagement ring. What began as…read morestone selection and a pencil sketch of a setting became perfectly executed reality. (Peter also acted as my accomplice in setting up a surprise proposal.) A wonderful experience from beginning to end.

I love my engagement ring from betteridge. It's a custom designed light green emerald stone on an…read more18k yellow gold band. Thank you Peter!