A Very Disappointing Experience I have visited Jollibee before, but this was my first time at the Greenville location, and unfortunately, the expereince left a lot to be desired. Like my food... I placed a mobile order online for a chicken sandwich meal, chicken tenders, and a drink. The ordering process was straightforward, and I tracked my order through the app. When the status showed it was complete, I pulled up to the drive-thru window. A very friendly employee informed me that the chicken tenders had been fried fresh and asked me to pull around and park out front while they brought my order out. No problem -- fresh tenders sounded great. After about ten minutes, an equally friendly young man appeared at my car. He looked visibly stressed. He asked if I had ordered a burger, to which I replied that I had not, and I described what I had actually ordered. He apologized, mentioned that they were remaking several orders, and quickly headed back inside. So I waited. And waited some more. From my parking spot, I watched the same young man and several other employees making repeated trips to cars in the lot -- only to walk back inside still carrying the bags of food. It was clear that something had gone significantly sideways in the kitchen or with the order management system. After approximately 30 minutes of waiting, he returned to my car carrying a drink holder with four drinks and a bag of food, and said, with what I can only imagine was exhausted uncertainty, something to the effect of, "I don't think this is your order." He was right. It was not. At that point, I had already lost too much time from my workday and asked him to cancel my order. He was apologetic and courteous throughout, and I want to be clear that the staff themselves were friendly and seemed to be doing their best under chaotic circumstances. The icing on the cake? Fifteen minutes after driving away empty-handed, I received a cheerful text message from Jollibee asking how my order was. It got a well-deserved thumbs down. This location has been open long enough that operational issues of this magnitude should not still be occurring. Better order management and communication between the kitchen and curbside staff would go a long way. I may give this location another chance in the future, but it will not be anytime soon. On the bright side... I probably didn't need all that food anyway. read more

Jollibee - Our Chat - Fast Food Near Me - Dallas, Texas

The wait was about 45-1 hour. So-so service. Food was hyped up but wasn't worth the wait. Ambiance- everyone was pissed cuz everyone was waiting on their food. I was expecting better service and food. Also the drive thru line was closed. I would try again so they have a chance to redeem themselves on my end. Food wasn't bad just for that wait I expected my food to be hot, it wasn't. read more

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Love Jollibee's and as our first time in Dallas we were definitely coming for a meal. The service was amazing and the spicy chicken was hot and crispy, the Palabok was good you just need to ask for the extra sauce, spaghetti great, and of course we can't forget the mango peach pie. The new drink Coconut dream is definitely a treat. read more

Spicy chicken is my go to along with rice and gravy! They were busy the morning I went but that isn't something new. The joy is worth the wait! read more

I don't understand their business model for their drive-through At this location, you place your order you pay your money then you have to park and wait for someone to bring it out to your vehicle. If you have time to wait a while for your food stop by, but if you are in a rush to get some chicken and go on about your business, pick another spot The chicken taste OK by itself, but once you dip it in that gravy, it takes it to a five out of five. I really enjoyed the spaghetti and the adobo rice was pretty good. So again, if you have time to wait, even if you purchase through drive-through, give them a try read more

Jollibee - Spaghetti - Fast Food Near Me - Dallas, Texas

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The counter lady was a bit hood, but thankfully she got our order right and another associate was able to help us save some money not doing combos! The spicy chicken here is always a solid pick and always has the best crispy bite and juiciness every time. You just can't go wrong with Jollibee! We enjoyed the new layout of the interior especially with the real padding on the seats! We didn't have any issues finding a clean table. Don't forget their bomb mango pies for a killer dessert! read more

Jollibee - Front counter - Fast Food Near Me - Dallas, Texas

This is the perfect place for a 2 piece meal served raw. Your best bet are probably tenders here. I ordered a 2 piece meal and spaghetti. The spaghetti was about $5 as a side and came half way full in the cup with a tiny nugget of meat. The chicken appeared cooked on the outside with crispy skin but immediately as I bite in to both pieces I'm met with a cold inside and juice spilling out. This is how you make people sick and start food-borne illnesses. I'm never coming back here again. read more

The food is always fresh, taste amazing, the staff was super friendly ant attentive. The table side service was great, manager came to check if everything was good, the ambiance was relaxing read more

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Since I moved to North Carolina, the closest Jollibee to me is about 4 hours away so anytime I'm on the road and I have an opportunity to get some Filipino spaghetti, I am totally taking advantage of it. read more

Jollibee - Fast Food Near Me - Dallas, Texas

I was curious to try this place, because I've heard amazing things about it. WRONG! The food was extremely flavorless and cold. Food safety is a huge problem - the trays weren't cleaned, the food wasn't cooked properly, and the staff wasn't helpful. No one should waste their time and come here! read more

This is the most unprofessional, non accommodating restaurant I've ever been to.. pull up to DRIVE THRU... this is FAST FOOD.. ordered chicken tenders.. 15 min wait.. order a chicken sandwich... 10 min.. I asked what they had ready.. they said "burger" stupidly I ordered a burger at a chicken place I wanted to try.. they took my money and sent me to a parking space for 25 min. I never got my food and they confidently couldn't find my order even though I was charged! I pd for NOTHING read more

Love the spaghetti and chicken here. This is a great fast food place, with drive thru and plenty of indoor seating. I know the spaghetti gets a lot of hate or criticism, but I really enjoy it. It's spaghetti sauce with little hotdogs chopped up essentially, so it might seem a little cheap for some. I like the fried chicken better then KFC, and always get the spicy one. The service has always been good, and the wait has been a little long sometimes but never felt like it took an excessive amount of time. read more

Jollibee - Jolly Spaghetti - Fast Food Near Me - Dallas, Texas

Growing up in the Philippines, you associate Jollibee with more than just "fast food." It's not just something you go eat in a rush and get out. It's an experience, people throw birthday parties there and whatnot. Their mission statement reads "To serve great tasting food, bringing the joy of eating to everyone." I've eaten Jollibee for 30 years, this was by far the worst in any state and the worst in Texas. The food did not taste great and the service was even worse. Absolute disgrace to the Jollibee name. The manager was the worst part of the experience, she was openly talking trash about the customers so everyone could hear. Completely unprofessional conduct. Avoid this spot and try the Plano location. read more

This place is the best. Super clean location. Delicious hot food. Staff is so nice and professional. I think the ice machine was broken but that's not the staff's fault. read more

I went here after playing Pokemon Go and was waiting patiently for this to open. The place used to be a Jack in the Box and did a remodel. Outside looks nice with the Jollibee statue and appearance looks good. The location has interesting people nearby so be a little careful. The place is quite small and the smallest Jollibee I ever been too. The menu is limited as it has the basic necessities 1. Chickenjoy 2. Hamburger 3. Chicken burger 4. Jolli Spaghetti 5. Palabok They offer peach mango pies, fries, mashed potatoes and rice. They ran out of the mango pineapple juice and the spicy spice. The place itself had a big order, but was not to busy on a Sunday. I ordered the 2 pieces of chickenjoy and spaghetti and Yum burger with fries. The service was okay, but getting the food is slow and reminded me of other locations as I waited for 20 minutes for my food. One thing about the food is the hamburger was much smaller than I remembered, but it does have 2 patties and it was fresh. The burger was delicious, but fries was just okay. I had the chicken joy and that was good too. However, the price did increase quite a bit and I paid $28 dollars for the meal. Overall, I am glad this place opened up, but sad that they did not offer the Halo Halo, Boba or the hot dog. I guess if I want my Jollibee fix this will do. read more

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I never ever get fast food and I'd never heard of this place but the situation was dire and so I went in to get a chicken sandwich. The chicken was juicy, not overly fried, the bun was delish, the tomato was independently the best one I've had so far this year. Fresh quality food. The staff was nice and classy. The food came out quite slow for fast food but I will sacrifice speed for food quality any day so whatever. So pleasantly surprised. read more

Finally open! Excellent plan for long drive-thru lines, plus it moves quickly! Good thing as this place is excellent and the chicken is fantastic!! Marianne C. said this chain was great, and she is right on! I ordered the original chicken sandwich deluxe. Great looking thick breast, a touch of spice, super flavor, sweet tasty bun, and a great price! The fries are okay. The mango peach pie is another wow!! read more

Jollibee - Deluxe Chicken Sandwich - Fast Food Near Me - Dallas, Texas

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We had been wanting to try this for quite some time and let me tell you the experience was horrible. Walked in ordered 6:38 pm didn't get food until 7:25pm! It was clear they prioritize drive thru orders. Now the food was decent the spicy chicken was good but that was about all if I was to come back it totally would be the Plano location as this one was just a circus show. I can def see why the reviews at this location are what they are. read more

This has got to be the slowest "fast food" location ever. Over a half hour for an order is patently ridiculous.

Order half/half chicken joy and the order arrived (via uber) missing the chicken. No one answers the phone and Uber Eats is of no use. Will be disputing with my cc. Do not recommend this location. read more

Oh Kay Kay! I feel you a little bit. Jollibee is located on Greenville about 1 mile before you hit the busy lower Greenville strip. It's a basic chicken spot but oh Kay Kay Kay, I'm feeling it a little bit. The service was friendly and the food was hot and fresh. Food Review: Spicy Chicken (they only have legs and thighs. Do yall remember the shortage on wings? ) - chicken was a perfect level of spice. If you don't like spicy food, it could be too spicy for you. It was juicy and a lots of flavor in every bite. Some parts were very crispy, some were soft, some just right, but all great spicy flavor! Biscuit - small and soft. Good taste Mashed Potatoes - red potatoes, mashed with flakes of skin throughout. Whipped thick and soft. Gravy - had a sweet taste to it. Not a fan! Overall Jollibee is good. Better than Church's and KFC. read more

Jollibee - 2 Pc Chickenjoy w/ Biscuit - Fast Food Near Me - Dallas, Texas

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This location needs to be clean at all times, tables and chairs wiped, floors swept, drink station clean and fully supplied with Ice in the ice box. As filipino that is embarrassing. There aren't many people at this location, however, it still took damn near 30 minutes for an order. Short staffed or not, move with some urgency or make some calls. Quickest way to lose customers needless to say I won't be back unless it's the Jollibee in the Philippines . Good grief. read more

I drove through and offered the cheese burger, fries, 3 piece spicy chicken, and spaghetti. They make you park and wait a little for your order, so make sure to expect to wait 10 minutes or so. Food came out hot and fresh, even after the drive home it was a great meal. I also got the peach mango pie which was crispy on the outside and gooey inside! Highly recommend this location, staff were nice, and food was great! Again, expect to park and wait a bit, but it's worth it! read more

After having Jollibee hyped to me for so long, I was very excited to try the food here. Unfortunately, it just wasn't up to my tastes. Service was quick and the cashiers are very patient with explaining the menu options. We opted for the spaghetti, 2 piece fried chicken, and ube pie. The spaghetti was delicious and much sweeter than an Italian-American carbonara. We were hoping for more hotdog, but ours only had 1 slice. The fried chicken was decent, but nothing to write home about; fairly standard fast food fare. The fried chicken by itself was almost bland, but the gravy makes it taste better. To us, the food seemed to sit very heavy, even though we didn't have much to eat (which I guess isn't uncharacteristic of fast food). The ube pie was decent with a nice crispy crust, however the filling was scant and a bit lacking. I think with the trend of fast food prices increasing, I think you're better off getting food elsewhere unless you're a huge Jollibee fan. For us, I highly doubt we'll be back. read more

Jollibee was okay and the restaurant was clean. They did not talk to us but we did sit in there for 4 hours meeting with other vloggers. They didn't have wings at a chicken joint. Youtube DAVIS314FAMILY read more

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ried Jollibee in Dallas and really enjoyed it. The chicken had a great crunch and the flavors were spot-on. The place felt lively without being hectic read more

Jollibee - Fast Food Near Me - Dallas, Texas

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We tried this place for lunch recently and it was ok. The spicy chicken sandwich and fries were good. The big cheese yumburger with mac and cheese was ok. The burger tastes like Salisbury steak which I liked, but my wife did not. The fountain soda machine was out of order for most of the options. However, we would come back to try the chicken. read more

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Do not order the fries here. They were very stale and have probably been sitting there for hours

The food has steadily declined. The staff is always rude and the wait time is excessive even though they are not a busy location. They are nothing like the location in Plano that I prefer. Absolutely would not recommend. This is after several tries of giving them opportunities to make it right. And to top it off the cashier Nichelle (appears to be Filipino) made inappropriate comments out loud about "they are sending all the Mexicans over here" to her friends who visited. read more

i came here twice and each time the wait for the food was over 30 minutes. i love jollibee but this locations service is bad and the employees are not nice as well. when my food finally came out the chicken wasn't even hot and fresh. the plano location is much better. worth the drive to go to the plano location. not worth waiting 30+ mins here. read more

First time eating here, 10/10/24 My honest opinion, I taste nothing special. The service was fair and the ambiance was nothing to write home about. It was basic to me no wild factor, the pie was more crust than filling, would I eat there again? "No" They only sell drumsticks, thighs, bucks of chicken, chicken sandwich, tenders, and spaghetti. read more

Jollibee - Chicken Sandwich Combo Peach Mango Pie - Fast Food Near Me - Dallas, Texas

No white meat, the spicy chicken was good. Its a bit pricey to only have dark meat. Peach Mango pie not too good, too sweet spaghetti to sweet. If its your thing good but its not mine. read more

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Craving the spicy chicken I stopped in Jollibee service was good. The place was pretty messy inside and very warm even though it was a hot day. Maybe they had problems with air condition. My chicken was fine, my biscuit was very hard and the macaroni and cheese look like it was made three days ago and it was all dried up. Maybe a bad day for me to stop in there, but I will not go back to this location. read more

Jollibee - Two piece , biscuit, Mac& cheese - Fast Food Near Me - Dallas, Texas

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Had it delivered so temperature was not optimal, but the dishes were all very good. Garlic pasta, mac & cheese and mashed potatoes. Will try it again. read more

Its 4:45PM and this place is out of spicy chicken AND fries. Not good. The young lady at the counter was nice and another asian woman stood quietly staring at me and a young man walked up and said, "you look like I giant to them, that's why they're staring". Wasn't aware that I was 13 feet tall. The raspberry tea in the fountain is horrible tasting and things seem to just be out of sorts in here. This chicken is MID at best. Minimal seasoning. I waited 20 mins for it to be fresh but this was a waste of time and money. read more

accommodating and beautiful supervisor and good food and fast service. love the ambiance

We finally tried Jollibee.... Got a bucket of 10 tenders and a 12 piece bucket (b/c it was a better deal than the 10 piece). They only serve thighs and legs. It took way longer than the time quoted for them to fry the tenders. Overall, it's different but not better than say the chicken dinner house in Garland where you also get bread + sides for similar expense. We didn't know what to do with the gravy and the sauces weren't as great as Slim's. read more

Not my first time having jollibee. I've had jollibee on my travels in Milan, Italy and in Asia. This location doesn't cook their chicken well. Chicken is not something you want to eat raw or half done. It needs to be cooked well or else you get sick! I saw people's reviews when they first open and gave them several months before I gave them a tried. I thought they would work out their kinks by now but they haven't. Lucky for me, I got the chicken to go and popped them in air fryer to cook the chicken some more. Their mango pies were delicious. Pineapple juice was delicious and not sweet at all like some Filipino drinks can be. read more

Ran by a bunch of kids at night. Juan and Hannah were the only ones working... Everyone else was terrible. SAVE YOUR MONEY! HQ you should prob do an random audit in them. read more

I love good fried chicken and am not very picky, but something about how Jollibees tastes is kind of off. This fried chicken really tastes like oil and chicken, if you know what I mean. It has a very gamey taste which is not something you're looking for when eating fried chicken. Service and all was great, although it did take a little longer than expected to receive my food which I blame on how new it was when I went. Honestly nothing I would recommend, but was worth trying! read more