Really disappointing experience. I was very clear from the start that I only needed one alteration done before moving and would handle the rest elsewhere. The seamstress Garine was kind and helpful, but another employee Zina was so incredibly rude. She came off very kind in the beginning but she is a very hostile woman who made the entire experience a very sad one for me and it's still on my mind. When I went to pick up my dress, she called me and immediately accused me of being "disrespectful" for not doing all my alterations with them--something that was never stated to me as a clear policy. In person, she continued to speak to me harshly and said I wasted their time and what I did was not acceptable. She said it so many times and so aggressively I started to cry, and only then she felt bad for being so ridiculously harsh. I even offered to apologize to her seamstress who she claims I was wasting her time, to which she then told told me "it's not a big deal" To make it worse, I was quoted $50 but charged $75 with no clear explanation. I did not want to further argue so I paid what was asked. I went in to pick up my wedding dress, an experience every girl wants to remember for the rest of their lives and left feeling upset and honestly in tears. No customer should be treated this way. Would not recommend doing business with someone like her. read more

I went there for dress shopping and had a great experience. Even though I did not buy my dress there, I wanted to share my wonderful experience. The shop is very cute and beautifully designed, the dress collection is amazing, very high quality fancy gorgeous dresses. Zina helped me when I went there twice, she was very kind, patient and had great suggestions. I enjoyed my time there and highly recommend this shop. read more

AMAZING EXPERIENCE!!! What else can I say?!! This was our first dress fitting and I don't know how any other shop will compare. Amazing bridal attendant & beautiful selection. Audreyna was AMAZING and keeped you within your budget. read more

I ultimately didn't find my dress here, but I had a wonderful experience with Zina. Highly recommend!

I hate to be writing this review, but I feel my experience should be shared. I came to Joli Bride to get my bustle added to my wedding dress last year. After extensive research on which place to trust most, I committed to Joli Bride. Getting an appointment was rather easy, and the customer service was truly great. However, I found there to be issues with my bustle on my wedding day. During my last fitting at Joli, I noticed that the bustle (that took 3 weeks to add and priced around $300), was a mere ultra thin thread that was added to my dress to hook on the one button that was added. Even at the time of my fitting, the "bustle" that was added seemed wildly weak, but the owner assured me that it would work well and I didn't want to push her too much. On my wedding day, I found the bustle to be completely ineffective. During important moments like my first dance and the father daughter dance, the bustle kept unhooking off its one button. I'm sad because my wedding photos and videos now have me holding my train in my arms rather than truly enjoying the festivities of my wedding day. No matter how many times my planner added the bustle back, it kept unhooking itself. With that said - I recommend you speak up if you ever have any concerns about your bustle! Ask questions...and please be sure to jump up and down in your dress as a test run to ensure your bustle is secure and does what it intends to do. I just don't want any other brides going through what I had to go through! read more

Thank you, Zina! Zina was amazing in attending me and my family. She knew exactly what I wanted from the first dress I picked. She gave me more recommendations and I absolutely fell in love with my now wedding dress!!!! Aaah. I can't wait to wear it on my wedding day! Thank you, Zina for all your lovely help. read more

What an amazing shop! They helped me look for an unfindable dress. They pointed me in the right direction after they couldn't find it at a store. I FOUND IT, with tags never worn!Then made me feel like a princess when they altered said unfindable dress. I will be back to buy a dress from them!! Thank you Zina!! read more

Joli Bride is a smaller family business but their collection of dresses is carefully curated. Each dress they have felt intentional and high quality. I found my ceremony dress here and the staff were incredibly kind. One thing I like is they allow you to try on dresses on your own. They offer suggestions but also give you space to look around and see what you like. They let me try on my dream dress twice so I could confirm that I was ready to say yes to the dress. Highly recommend this place! read more

I had a fantastic experience at Joli Bride... Zina is so caring, warm, and attentive to details. The alterations were perfect and when I accidentally stained my dress after picking it up, Zina walked me through instructions to clean the dress at home (which worked perfectly). They provide a very friendly, personal and comfortable environment for brides. Would recommend. read more

I called in a frenzy as my wedding date is 3 weeks away and expressed that despite having a dress, I am unsure it is "the one" the owner was so accommodating and kind, told me I could come in that morning and when I arrived she showed me a beautiful selection! Even showed and allowed me to try a few in despite not having an appointment. She made me feel like a Queen. She was patient, honest and not pushy. She will tell you the truth and isn't just trying to sell you anything. I ended up falling in love with all 3 dresses, one was out of my budget and I ran out of time from trying to decide because I had so many good options but she calmly told me to think on what I tried and come back if I can. I wish I would have gone here first. It is such a special boutique in the perfect location in Sierra Madre. She has impeccable taste and the variety of dresses are exquisite!! Thank you for helping me today and allowing me to go through the motions!! You are a Gem. read more

Joli Bride - Bridal Near Me - Sierra Madre, California

I loved the seamstress who helped accommodate my SOS situation Her shop is so comfortable and she did amazing work for us. read more

Joli Bride - Inside her shop - Bridal Near Me - Sierra Madre, California

I wondered into this lovely place in search of a dress for a formal event . By the time I left , I had made a friend . The owner was so personable and pleasant . I wish I have found the perfect dress . Since I didn't not I am writing this review because I appreciate how great the service was. The merchandise is some of the best quality I have seen in a long time. If you get the chance , just stop in and browse. We need more small business owners like her . Five stars for selection and client service. read more

Writing this review form my honeymoon-- I just can't thank Zeina enough for this experience and for my gorgeous wedding dress! My mom found Joli Bride after we had already been to few bridal stores. At that point I had no idea what I wanted and had actually wanted to take a break from looking as the options were overwhelming. My mom called the store last minute on a Thursday afternoon and Zeina kindly gave us an appointment that same day. The shop itself is in the cutest spot in Sierra Madre, next to my favorite coffee shop which has since closed. They had such wonderful options and Zeina let me try on different styles, etc. and gave wonderful advice once hearing my preferences and seeing me in a few styles. I ended up going back 3 times with my mom and grandmother as at least twice I thought I found "the one". But then on our third visit, we found her! The most gorgeous Gemy Maalouf dress-- I will never forget the first time I saw myself in it. From there, the alternation process was simple, only went back twice and they fixed the bustle which initially looked a little too poofed out for my taste. I love this shop, I'll recommend it to anyone looking for a wonderful client experience with a very thoughtful and kind owner. Thank you Zeina and Joli Bride for having the dress of my dreams read more

I got married on May 31st, and I chose a wedding dress from Joli Bride. This was my 5th store and I ended up going alone feeling discouraged. They had a sample sale and I tried on a Lazaro gown that I ended up loving. It was also just announced that he was retiring. Zina shared this information with me and walked me through the whole process. I cannot recommend Joli enough, but above all- Zina. She was incredibly warm, caring, patient, helpful. She gave me ideas for alterations since the neckline was a bit uncomfortable for me. I know their seamstress has worked with the best of the best and I would have gone with her for alterations gladly if my friend didn't offer to do them as a wedding gift. Joli was SO reasonably priced, even though you cannot put a price on having that kind of support and guidance for one of the most momentous days of your life. Zina, thank you for helping me like you were my own family. read more

My sister surprised me with Mother of Groom dress. These Jolie ladies made my body look great. I will post pictures at wedding!!! Everyone should come here. read more

My experience with Joli Bride was better than expected. People say so much about this part of the wedding planning process but for me this part felt easy and fun! I don't remember being stressed once about my dress, the service and attention to detail I received from them was unmatched. I wasn't easy either, I was losing and gaining weight throughout the whole process, I would feel guilty about it but all I got back from them was "no problem, we will take care of it". They had the best attitudes, truly took the stress off me when it came to my wedding dress. I could feel they just really wanted me to be happy with it, and I was! From start to finish Zina was attentive and so helpful, I swear they became family by the end of it! Highly recommend, and I'll definitely be back for other events read more

Joli Bride - Bridal Near Me - Sierra Madre, California

The owner of the store was so amazing. She was hosting a trunk of the designer I liked. The dress I fell in love with wasn't going to be in the trunk show but she pulled some strings and was able to get the dress for me. I loved it even more in person and ordered it! read more

I can't say enough amazing things about Zina and Ani at Joli Bride. I had 5-6 months until my wedding when I visited Joli. I only tried on 4 dresses until we found the one and it was the opposite style I came in looking for... but it was perfect! I wanted to add a skirt over the dress as it was more form-fitting and Zina made it happen! I was worried about the dresses arriving on time, but she assured me not to stress and she would get it here, and of course it arrived before the promise date. Ani worked her magic altering the dress and skirt and everything came out beautiful. I felt like family coming here and no matter the day or time, they were both available to help me. Thank you soooo much for everything, you made my day truly special. read more

Went to Joli after shopping at a couple other places to end our day of wedding dress shopping. Before the appointment, I had filled out an online request and they were quick to call me to confirm an appointment. We ended up arriving about 20-30 minutes early but there was no one else in the shop so they took us in early, which was very nice of them. Overall though, I didn't have a great experience. Pros: - They have a beautiful, modern space that just felt "bridal" when you walked in - They had three consultants that all helped me during the appointment - They walked through each of the dresses they had to ask my opinions and see what would work best, and talked about options to add sleeves, remove layers, and add accessories to each dress Cons: - They didn't ask my budget at the start of the appointment like the other places did so the only dress I ended up liking was 6 times my max budget ($6,000 when my max was $1,000). I did fill out a form when I first walked in and listed my budget, but they didn't seem to take that into consideration, and I'm pretty sure I mentioned budget on the online form and over the phone (though I can't remember for sure so I might not have) - I didn't feel like they listened to what I was looking for in a dress (I mentioned a few times that we're having an outdoor ceremony so I wasn't looking for a ball gown or something with a lot of glitter/jewels and almost everything they pulled for me had both). They were mindful of that though, saying I could find something I liked even if it didn't look like a good fit in the rack. - I didn't feel like the customer service matched the price (at the end of the appointment, they mentioned dresses that start at $1,800). At one point, I mentioned the lace on one dress was itchy and they kept saying no one else had said that before, but my skin was red where the lace had been after we left so even if it didn't happen for others, it definitely happened for me and I think it was dismissive to say it wasn't itchy. They removed the hanger for each dress after I tried it on so I had to stand in the dressing room with my arm out holding the dress until someone grabbed it before I could try on another. There were a few times they didn't notice me doing that so my bridal party had to grab the dress and I wanted them to be able to sit and enjoy the experience too. - My bridal party told me they felt uncomfortable because at one point the staff tried to get them to try on bridesmaid dresses, which wasn't why we were there (and one will be wearing a suit so they won't need a dress) read more

We had an amazing experience shopping at Joli Bride for an evening gown for my brother's wedding as well as finding a mother of the groom dress for my mom! Zina was extremely welcoming and helpful in assisting us find the best gowns and went above and beyond to help us secure a dress in time! Their gowns are beautiful and highly quality as well as unique! Couldn't recommend enough! read more

Joli Bride helped me find the perfect wedding dress! I saw a photo of the dress I liked on Instagram and after calling a few stores, Joli was the only one who was able to get the sample in since it was a new dress. Joli has a wide selection of gorgeous dresses for every kind of bride. They are excellent communicators and gave me constant updates on when the dress will arrive, payments, etc. They are super hard working and accommodating. I cannot recommend them highly enough! Thank you Joli! read more

Gorgeous dresses and reasonable prices to fit your budget I was helped by Xena and she was absolutely amazing very helpful and very kind 5 stars would definitely check this place out read more

Beautiful bridal boutique! So many options and amazing customer service. Zina is wonderful! I was shopping for a dress for an upcoming wedding and Zina helped me pick a beautiful one. It needed some alterations, and I conveniently had them done there with perfect timing. The seamstress really knows what she's doing. If you're in the market for any formal wear or a bridal gown you are sure to find it here. read more

I took my 18 year old daughter on a very special prom dress shopping excursion to Joli this afternoon. I had made an appointment with Zina and had talked to her about my budget. The experience at this boutique was more than I could have ever imagined. My daughter was listened to, validated, and treated as a princess. Zina was absolutely lovely and shared in my tears of joy and beauty as we found the most perfect dress ever. The shop is beautiful and Zina truly cares. Please go see her! read more