1. LZ Bridal

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San Gabriel, CA

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LZ Bridal

4.2 (73 reviews)
Closed • 11:00 am - 6:00 pm

By appointment only

Services - LZ Bridal

Makeovers

LZ Bridal Photos

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Recommended Reviews - LZ Bridal

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Reviews With Photos

Kyle C.

WTH is right customer, follow you rule to additional charge? cleaning fee not add on the contract, did you talk to me or on the contract? or your manager talk to me, if yes I would not angry on your service, mean's not, Sam tell me after the contract signed. Excuse me owner, your employees did the great job for wrost service for customer. what is love to service right people,? only leave few message and left group chat and Unilateral cancellation of contract. this is you rule. second, contact me to refund, because you worst service, I need to find another studio to plan new stuff, do you think I am free all the time and ready to go to you shop for refund? 随传随到?Excuse me owner

Almost 4 years later and I still love to look at my wedding dress
Ameerah N.

Adding pictures even though it's been years. I still am so happy they were able to bring my vision to reality!

Katarina R.

I had a great experience at this shop! Everyone was very helpful and I found my dress! The moment we left the shop the first time my mom says "you better go Yelp them immediately! They were amazing!" (Sorry mom I just got around to leaving this review) Pros: Great staff, good area to try on the dresses, great at helping me visualize changes to the dress or adding jewelry, veils etc. I lighted the lighting here. The selection was broad enough to try alot of different styles. My mom was treated very nicely and Joey was great at helping me give her a great experience as well. We had some last minute changes that they accommodated very sweetly and we got a great price! Everything ran very smoothly for us and really made it an experience with no stress. Cons: only one! The sizes here tend to run small but they can order it in different sizes and were really good about helping me see how the dress would look in my size so I didn't really feel this was too much of an issue. I definitely recommend coming to this shop!

Told me they were probably going to charge me for DIRT/SCUFF marks. Of course in the end they didn't, because the contract said otherwise.
Jamie T.

Cute store with a good assortment of wedding dresses but overall service was subpar. I stumbled upon this store randomly and decided to rent my wedding dress and qipao here since the prices were reasonable. Fast forward to the day where I pick up my dress.. I ask the lady when I should return the dress and she tells me up to 7 days after the wedding is fine. Ok cool. So I plan accordingly. THE DAY of my wedding I get a text from the same person asking me if I was able to return the dress the next day. I was slightly annoyed but agreed to drop the dress off the next day. She stated anytime from 11:00am-5:00pm is fine. The day after my wedding, I'm tired as hell and I had ton of post-wedding errands to run, with returning the dress being one of them. I planned on returning the dress at 5pm since I was super busy. I get another text around 3:30pm, asking me when I am coming and there's another customer who really wanted to try on the dress and she had waited for a few days. HAHAHA. I mean really? I return the dress and that same lady checks the dress for damages. She had this unpleasant disappointed look on her face, and asks me if I was on grass, to which I replied yes. Then she tells me she's probably going to have to charge me for dry cleaning. I told her I've only been on dirt & grass plus there was some scuff marks from guests accidentally stepping on the dress... But she didn't seem to believe me. It's not like I had blood or oil stains. I mean it's just comical at this point. Of course in the end she ended up not charging me All in all, customer service was pretty subpar and I would suggest to go somewhere else. If you choose to forego, please please please read the contract carefully.

They are a real business. You park in the back or on the street and enter from the back suite 103. I came to this bridal shop with my friend that is getting married in July. She did love a gown here but she later found a better dress in LA This bridal shop doesn't have a lot of wedding gown but they do have very beautiful dresses.

We got this beautiful dress at a whooping 80% off!
Estelle V.

This bridal shop is nothing short of amazing. The dress selection is incredible, and the staff is unbelievably helpful, respectful and courteous. I came here to help my friend find her wedding dress on Labor Day as they had a Labor Day sales. I could not believe how gorgeous the dresses were, and at a killer price! I have been to several bridal shops before and have NEVER been to one with as many beautiful dresses at such amazing price. I would go as far as saying that if I could go back in time and buy my wedding dress again, I would probably go to LZ Bridal and get mine there instead. With the help of the wonderful staff, my friend found the dress of her dream, and we could not be any more elated. Thank you so much LZ Bridal for being so patient with us during our consultation, and most importantly for being so respectful and willing to work with her budget. You have made another bride's dream come true!!

Shirley C.

Annie was super helpful and have all the expertise on what kind of designs/colors would look great with my wedding venue and wedding color palette. She helped me pick out a design that looks good but also go with the style I like. There is a lot of options for ceremony dresses and reception dresses. She was really patient and had many different options for me to try. They can also custom make dress for you. I was able to pick out a ceremony and reception dress for renting. Their price include adjustment also. My bridesmaids also got their dresses here. It's custom made here. I would definitely recommend her for future brides and bridesmaids.

The confirmation email with the date and time of my appointment that was "all set."
Taleen S.

I scheduled an appointment for today for trying on wedding dressing and received a confirmation email indicating that I was all set. Check out the image I posted as proof. When I arrived no one was there to unlock the door. I called the businesses number and somebody picked up saying they had no record of my appointments despite having an email confirmation. I asked if they can help me otherwise since I was outside. They said no one was present and they said perhaps they can send somebody over to me but it could take over 20 minutes but no guarantee. I was unable to stay because I have to be somewhere at a specific time and planned this around other obligations. On top do it both my mom and I took time off of work in order to be able to do this. It's really frustrating and unprofessional. Likely the worst part was that the person I spoke to didn't think it was a problem and blamed it on the system, rather than having a true empathetic apology. Lesson learned - in the future I will call and confirm all appointments at other businesses by phone to hear a "yes" by voice.

Jennifer L.

I had the pleasure of renting not one but two wedding dresses at LZ Bridal and I adore BOTH! The only reason this reviewed dropped from anything lower than a 5 star is because my very first appointment, we drove over an hour, super excited about my first dress trying on experience EVER but then when we got there they were closed. We were able to reach Joey and he mentioned there was an error on their appointment system and no one was actually in the salon at this time or pretty much the whole day. I was incredibly disappointed, but Joey apologized profusely and asked me to come back again mentioning that if I did, he would offer a discount. He did honor that discount and made sure to confirm with me all the rest of my appointments via call and/or text. Usually if something like this happens, I just wouldn't go back but I'm glad I listened to that little voice inside of me. My experiences moving forward went smoothly, speedily but not in a rushed manner and I love love love both my elopement and reception dresses. They were clean, tailored and we received exactly what we thought we would. The salon itself is small and dainty but beautiful, bright, and very clean as well. Also, I didn't know this but a veil and hairpiece were included in my dress rentals, it was a great surprise! Thank you, LZ Bridal!

Vitaliy L.

They were great! They got us exactly what we wanted for the right price! They were understanding of our needs! I would recommend them to anyone!

Monica A.

This shop is honestly amazing! I came here with my bridesmaids and it was such a welcoming environment. They were able to squeeze me in for a last minute appointment in November. I tried on the first dress that my bridesmaid picked out and immediately fell in love! I didn't even bother looking for any other dresses after the first 3 that were picked out for me. But even then, I was still awed by all of the beautiful dresses around me. I didn't see any dresses that were trashy. You can tell this place has good taste and carefully handpicked. Super affordable and all so classy/beautiful. Please come to this shop. Do not waste your time on other places that will really mark up their prices. It's such an intimate studio, so we were free to look around and still maintain social distancing. I think they try to do one party at a time so that you can have all of your loved ones there. I recommend this boutique to all of my brides out there that are struggling to find the perfect elegant dress. You won't feel pressured at all here. I felt relaxed and happy to be here. 10/10

My wedding dress was as dreamy as the man next to me.
Mariah T.

I wanted to elope on my upcoming trip in Lake Tahoe and LZ Bridal was so accommodating! I got a quick appointment through their online system and when I arrived, Christine was very helpful with finding the dress that not only fit my budget but also my style request! I was able to rent my dress for a fraction of the price if I were to have purchased it. If you are looking to rent this place is the way to go! Plus I got it a week later for my trip!! Christine was totally my hype girl! I loved how she made me feel 100% comfortable in every way and let me know which styles really worked for me. Yiwun helped me during my return policy and she was super sweet as well. If you are looking to rent or buy a wedding dress, go here!!

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4 years ago

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5 years ago

The service is very good, and the wedding dresses are also good-looking. I tried several sets and I really liked them.

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LZ Bridal Reviews in Other Languages

Ask the Community - LZ Bridal

Are they still open right now during Covid times?

Yes, they take by appointment

View All 2 Questions

Review Highlights - LZ Bridal

“Customer service: Joey and Annie were super helpful with the process of choosing a dress for my sister.”

Mentioned in 7 reviews

Read more highlights

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