They did a great job. Very friendly, great crew! Showed up when they said they would. Did great…read morequality work! 10/10

Half of what makes a business good is that they answer their phone and show up when they say they…read morewill. Jacob and Patrick from Wiley do just that. They are professional, friendly, communicate well, and do thorough work quickly. Highly recommend!

One doesn't normally call the Well Service folks just to say hey or do an annual checkup. One…read morecalls them in desperation. And in the background you're only thinking about 2 things, how soon will I get water and what is the end bill going to be. We contacted these guys on Tuesday because we had no water. Within hours we found out that it was a simple reset. We called them back and told them we're good and they didn't have to send anyone out. They were very nice about it and said no problem just keep us in mind. In the evening the water stopped again so we left them a message to put us on their list again for the next day. They contacted us Wednesday AM promptly and said they would be here in 10 minutes. We live 5 miles from them. They came here assessed the situation and our day began. Initially, it was a electrical wire that had burnt, and fortunately did not catch fire to our well bldg. Methodically continued and learned that the water pressure was very slow and could be a pipe. Of course 30 pipes down, the last pipe had a hole in it. This was not immediately discovered as the guys wanted to have the pump checked out at the manufacturer in Austin. They returned the next day and replaced pipe and put everything back together. Water was flowing immediately. The guys were very professional - no cursing, smoking - and kept us abreast of everything that was going on. An educational experience for those that want to learn. They pulled our pump higher and ingeniously salvaged lots of the excess wire in the event in the future we have to go further down. The staff on the phone was wonderful, so compassionate about what they do. Wanting to make sure everything is right and we have no complaints. We don't have any complaints and we will definitely keep Glass on our main contacts in the future in the event we need well service again. Also very insightful on the existing reviews that they do more than just fix wells. Great job, Glass Team!!! AND particularly ANTHONY, he was so zealous at what he did. The 2nd day he came in not feeling up to par (food poisoning), but he kept to it. Finally, pricing was very reasonable for what they did. In the past we used someone else and due to lack of safety, dropped our pump to the ground and resulted in a new well that they wanted to bill us some $20K. Never to call on them again. Glass will be No. 1 on our list.

Excellent service, outstanding quality, there Value cannot be beat. Definitely recommend Glass…read moreWell Services..

They detected the real problem of us getting no water and gave me a bid that is much better than…read morethe other companies. They also offered solutions that were less expensive. Mark

From the owner: Service Central Texas for over 100 years and locally owned and operated with an office in…read moreWimberley, across from HEB. Glass Well Service & Softeners can help with all your water-related needs including new water wells, servicing water wells and pumps, water softeners, filtrations systems, storage tanks and more!

It's so nice to have a local plumber that is competent and reliable. Thank you for another quick…read morefix!

J.D. and crew are unsurpassed! Wimberley Plumbing is our go-to for all our plumbing needs having…read moretrusted them for years with no regrets. We've relied on J.D.'s fairness in pricing and his integrity to deliver what he promises. His crew reflects him well as experienced, knowledgeable, and friendly professionals. We look nowhere else when it comes to plumbing! Highly recommended!

OUTSTANDING!!! On…read moreChristmas Eve I had frozen pipes and no water to my house. The crew came out and could have easily said we just need to wait until we get above freezing, but instead they spent hours investigating, trouble shooting and trying work arounds, and got the water running perfectly. Very professional!!!! I highly recommend them!

Our HOA's experience with Bee Cave Drilling in Dripping Springs, TX has been frustrating from day…read moreone. They installed a water well for our community, but the quality of their work and their lack of accountability raised serious concerns. To start, the electrical system was improperly wired, creating multiple safety hazards -- including three of their own workers being shocked. I was surprised to find out that they do not use licensed electricians during installs. I had to hire a licensed electrician to fix their mistakes, but Bee Cave Drilling refused to reimburse us for the cost. They also failed to keep their promised schedule. They told us the job would be completed by Friday, only to inform us late that evening that they wouldn't return until Monday. The well still wasn't operational, and they had not advised us to pre-order water. Our neighborhood had already been without water for weeks and we had to band together to finish the job just to get access to water. Following a billing dispute related to these issues, Bee Cave Drilling informed us they would no longer provide service -- effectively walking away from their responsibility. Fast forward five years, the pump they installed has now failed. According to the new drilling company making the repairs, this failure was likely caused by poor installation from the start. The wiring was damaged -- possibly from being dragged along the steel casing -- and the jacket had been stripped with multiple splices near the pump. At that depth, the extreme pressure can cause shorts and system failure. They also failed to install a check valve to manage back pressure and didn't properly set the pump saver, which allowed the well to run dry. The current contractors believe any or all of these mistakes may have contributed to the pump's failure. We are now facing nearly $30,000 in repair and replacement costs due to Bee Cave Drilling's substandard work and inexperience. I cannot recommend Bee Cave Drilling in good conscience. Their poor workmanship, lack of professionalism, and refusal to stand behind their work have caused serious, long-term problems. I hope this review helps others avoid a similar experience.

Russell installed my soft water conditioner about 6 years ago. We recently experienced a water…read moremain break in our community well and the water had not been tasting good ever since. Russell went out of his way to accommodate my time schedule and arrived early to check the system out so I could run up to Austin for a medical appointment. The softener was running correctly but the taste was still off. He recommended a whole house carbon filter as a solution. He explained the water company is probably adding more chlorine because it is a community well, which does leak and break often. I'm completely confident this will solve the taste issue. Not only was Russell prompt, but also courteous and highly professional, just as he was 6 years ago. On top of all this, this solution was very reasonably priced. I would recommend Lone Star Water Services to anyone looking for an improvement to their water quality at home. I honestly can't say enough great things about this company and Russell, and their forthright and thoughtful approach towards their customers and their water issues.

Lone Star Water Services is great! They came out twice to find a solution to re-route a drain from…read moremy existing water softener. I had been considering new softeners, so after Russell explained (in a non-upsell kind of way!) that it may be good to replace the system and why, it made sense to get a new softener. I'm so glad I went with their system! My water quality is SO much better and I don't have a problem with my softener draining in an inconvenient place in the yard. Thank you, Lone Star, for being honest, straightforward, and showing up when you said you would!

Went to fill up the water trough for the horse on Saturday evening of Labor Day weekend…read more Nothing came out of the hose bib, and the blue pressure tank was empty. Mind you the house was rented out for the 3-day weekend. We immediately notified the guests via voicemail and text; then delivered a case of drinking water and 3 buckets of water (for toilets) from across the street. Oddly, the guests used only the drinking water, stayed all 3 nights, but never answered any of the messages from the property manager. But I digress. We had our electrician out there within 30 minutes after we discovered the lack of water, and he measured 240 Volts present in all the right places. So it had to be something wrong with the well. We started calling a bunch of different Well companies, and the only one that answered the phone that night was Kutscher. Their man Harrison was out on the property at 11 AM the next morning. He diagnosed a bad capacitor, fixed it immediately, and tested everything. He called me right away with his report, and patiently answered all of my questions. He told me that they always keep someone on-call for emergencies. Thank goodness So I could not be any more pleased with the service. I hope my well keeps working well a long time, but now I know who to call for great service, and I will recommend to all my neighbors.

Kutscher Drilling gave me a bid on a job for $3600. I paid the amount we agreed on. Later I got a…read morebill for $4742.79. I called to ask why I got a bill for an additional $1,142.79 instead of $3600. I got one excuse after another. They didn't know... the man that did the work didn't work there anymore... that person isn't in the office..... I had paid the original amount and since I never got an explanation for additional charges of $1,142.79, I didn't pay those. Three years later Kutscher Drilling filed a lien with Hays County for $4800 (notice NO credit for the $3600 I already paid!) I didn't know about this lien until I applied for a loan. My credit score is 850 because I pay my bills. I explained the situation to the bank and they said I can't proceed until I paid the lien. I paid Kutscher Drilling the $1142.79 PLUS $863.82 in fee from them AND the filing fee. A MONTH HAS GONE BY AND KUTSCHER REFUSES TO RELEASE THE LIEN. Still excuses... one after another: "no one is in the office, the office is closed, Christy isn't in today, we will do it next week...." THIS COMPANY IS UNETHICAL. I am not the first one to write a bad review. I wonder if they wrote their own good reviews or paid for good reviews? FIND SOMEONE ELSE UNLESS YOU WANT TROUBLE!!

Fantastic service, came out quickly and found the problem and remediated onsite. Highly recommend.read more

When we built our house 7 years ago, the builder installed a dual Rinnai hot water…read moregeneration/recirculation system that has been fraught with problems ever since (e.g., plumbing design/installation issues, poor reliability, and last but not least, hot water latency of 5-10 minutes whenever recirculation is not active). Hill Country Plumbing in Wimberley TX is a great family-owned business and its owner, Colie Curry, whom I've used with great success in the past, is a certified Rinnai Ace Pro, which is the highest Rinnai rating you can get and Colie is the only RAP available in the Austin area. Needless to say, I called him out to assess our Rinnai system issues and to make a long story short, he along with his brother, father and 2 sons came out and completely reengineered/replaced the entire system, in a single day no less, and it has been working flawlessly ever since! Check out the photo to see what a masterclass system installation looks like:

Adam Crow was professional. Provided me all the options and cost, so I could figure out what was…read morebest for me. Installation in the area I wanted. It is wonderful to be able to use the rain. I highly recommend RainKeepers.

From the owner: At RainKeepers, we specialize in Residential and Commercial Rainwater Harvesting Systems. We offer…read morePoly Tanks, Fiberglass Tanks, and Steel Tanks in a wide variety of sizes and shapes. We also offer seamless gutter installation services to ensure you can collect the most rainwater possible. Rainwater Collection is an important practice throughout the Texas Hill Country. As more people move into the rural areas, Rain Water Harvesting is critical to preserving the aquifers. Contact us and discover the better alternative to drilling a well. Call us today at (512)537-8537

We had three issues happening at almost the same time: lack of water pressure, hot water heater…read morestopped working, toilet started leaking. John Curry was responsive to our needs. He is very knowledgeable & looked for the least expensive solution. When appropriate, he tried to talk us through the problem over the phone with the hope of a quick, inexpensive fix. When a house visit was called for, he responded quickly. John was good about explaining what the problem was & what needed to be done to fix it. When all was well again, the invoice was very reasonable. One word of caution - John does not take credit cards, but we highly recommend him.