They said they'd find water and they did. Everyone was polite and friendly. Now I've got water to irrigate without city restrictions and protect the many mature trees on my property from drought. read more

Our HOA's experience with Bee Cave Drilling in Dripping Springs, TX has been frustrating from day one. They installed a water well for our community, but the quality of their work and their lack of accountability raised serious concerns. To start, the electrical system was improperly wired, creating multiple safety hazards -- including three of their own workers being shocked. I was surprised to find out that they do not use licensed electricians during installs. I had to hire a licensed electrician to fix their mistakes, but Bee Cave Drilling refused to reimburse us for the cost. They also failed to keep their promised schedule. They told us the job would be completed by Friday, only to inform us late that evening that they wouldn't return until Monday. The well still wasn't operational, and they had not advised us to pre-order water. Our neighborhood had already been without water for weeks and we had to band together to finish the job just to get access to water. Following a billing dispute related to these issues, Bee Cave Drilling informed us they would no longer provide service -- effectively walking away from their responsibility. Fast forward five years, the pump they installed has now failed. According to the new drilling company making the repairs, this failure was likely caused by poor installation from the start. The wiring was damaged -- possibly from being dragged along the steel casing -- and the jacket had been stripped with multiple splices near the pump. At that depth, the extreme pressure can cause shorts and system failure. They also failed to install a check valve to manage back pressure and didn't properly set the pump saver, which allowed the well to run dry. The current contractors believe any or all of these mistakes may have contributed to the pump's failure. We are now facing nearly $30,000 in repair and replacement costs due to Bee Cave Drilling's substandard work and inexperience. I cannot recommend Bee Cave Drilling in good conscience. Their poor workmanship, lack of professionalism, and refusal to stand behind their work have caused serious, long-term problems. I hope this review helps others avoid a similar experience. read more

Bee Cave Drilling - Well Drilling Near Me - Dripping Springs, Texas

BEWARE! TERRIBLE SERVICE! Our well quit producing water in late July and Dante came out to our home. He replaced the control box (which the replacement ended up being faulty) spent some time looking at things and then produced a $10,000 quote which basically included replacing every part of our well, in addition to 12 hours worth of labor for a 2 man crew. This was a Thursday and they couldn't come out to repair until Tuesday. So my wife, small children and I were without water in the middle of summer for almost 5 days. When the next technician came out, he replaced a part and the water turned on immediately. Tell me, how do you produce a $10,000 quote for replacing every part of a well, when in fact you didn't know what the problem was in the first place. What's worse is Bee Cave drilling charged my credit card for $5,000 the day before they came back out. After the issue was resolved, they deducted the $700 for the actual part that was broken and tried to charge me for the 2 man crew that was never necessary in the first place, then made me come pick up the check at their office. It gets worse, I sat on this and chose not to write a review and just move on with another company for future needs. Well, here we are 2 months later and our well is not producing water because the part they replaced is not working (confirmed by the company we use now). I called bee cave drilling to set an apt for them to come out and warranty this part, received an email stating a technician would be out today. They never showed. I sent an email asking when they would be out and received an email back (see attached picture) stating: "This account is on no business with bee cave drilling. We will not be coming to your location." So they don't stand by or warranty their products, in addition to having completely terrible service. **UPDATE:** I sent an email asking them if I needed to get an attorney involved to get them to warranty their work. They sent someone out this morning, he spent 2 hours on my property "running tests" and said that the issue was not the pump saver and it would not be warrantied. I had Matthew from The Well Doctor come out an hour later and within 10 minutes he diagnosed the issue as 100% the pump saver. Matthew from The Well Doctor gave us running water within 10 minutes after Bee Cave drilling left us without water for 3 days and then blatantly lied about what the issue was so they didn't have to warranty their product or work. Matthew from The Well Doctor even offered to warranty the pump saver for me so I didn't have to deal with Bee Cave Drilling again. He also pointed out that they left our pump leads loose and the overall state of our control box was left in a very dangerous way. Bee Cave Drilling is a dishonest company that provided a fraudulent diagnoses. I urge you look elsewhere for your well service needs. read more

Bee Cave Drilling - Well Drilling Near Me - Dripping Springs, Texas

Professional and very knowledgeable employees. Bee Cave Drilling replaced my water well pump, acid washed and flushed my well, which regained water production out of my well. Would definitely call in the future if well service was needed. read more

OUTSTANDING!!! On Christmas Eve I had frozen pipes and no water to my house. The crew came out and could have easily said we just need to wait until we get above freezing, but instead they spent hours investigating, trouble shooting and trying work arounds, and got the water running perfectly. Very professional!!!! I highly recommend them! read more

I have used Bee Cave Drilling for about 12 years. They replaced motor and pump 6 months ago. Suddenly no water!! Called them and within hours they were out to diagnose the problem and discovered the motor was defective. The very next morning they came out and removed the down hole motor and reinstalled new Motor and got me running all within 24 hours. Well was over 600 ft deep. Well head is in very precarious part of side yard inside fence. They carefully boarded all the way in and all the way out without any damage to landscaping or sprinkler system. Amazing. Back in bus. This is how BCW service has performed all 12'years i have known them. Hats off to all associated with this co. read more

I had a water tank installed by Dante and crew. Service with a smile! The crew of four worked almost 10 hours, into the dark, to make sure all was done in one day. There was a minimum of water intrerruption to our hose. Can't say enough good things about the crew. Kudos also to Lyle Williams, the field supervisor, who organized the whole process and to Jim Blair for his expertise and excellent customer service skills over the years. All these folks more than earn their pay. read more

Don't you love when service companies come out, check your equipment thoroughly, find the problem, fix it AND don't overcharge you for it? Bees Cave Drilling just did that for me! ! Hunter the technician was highly knowledgeable and efficient! He was friendly, informative (this city girl was asking a lot of questions), and very pleasant. Bee Cave Drilling, hold on to this valuable employee. You don't find many like him. Make sure he gets acknowledged for his google review, he deserves it! read more

I have had so many issues with water since my well died. These guys have come through every time to help me sort out an alternative water system, even after the big freeze. They are really receptive, reliable and helpful. They always get back to me in a timely manner and help to walk me through problem-solving. I would highly recommend them! Thank you guys! read more

When our water well went down last month, I called Bee Cave Drilling. They were quick to respond and had us up and running in short order. The water well crew very skilled and knowledgeable and, after some complications with the new pump (not their fault), they had our well repaired and back in operation. I highly recommend Bee Cave Drilling. read more

I really appreciate everyone being so kind and helping us out with our water needs. They worked so hard in this hellish temperature.

Great company, great service. Prompt, knowledgable and well within my budget. I will definitely call them again for my well needs.

My well failed yesterday afternoon. Zach at Bee Cave Drilling advised me on a work-around to get me water until they could come out. Zach called before 8:00 am the next morning and had the problem diagnosed in short order. He obtained a new pressure tank and had it installed by mid-day and we were back in business! It was even $150 less than he originally quoted. Over the 16-years we have been in this house Bee Cave Drilling has replaced most of the well's components as well as drilling the well deeper several years ago. Their service has been consistantly quick and well executed. I strongly recommend Bee Cave Drilling and Zach. read more

Please, I beg you, DO NOT USE BEE CAVE DRILLING EVER! Absolutely horrendous service. Bee Cave put in our well almost 4 years ago. In July, our water pressure went out. We called Bee Cave to come out, and they came out same day. Unfortunately, the technician that came out put a faulty electrical panel on, so the problem didn't get fixed. He then told us it would require them to dig up the entire well, a $10,000 price tag, and they wouldn't be able to come back until the following Tuesday, leaving my family without water for 4 days. They returned Tuesday, with a new technician, who replaced our electrical panel again, and said everything was fixed. Meanwhile, they charged our card for a $5,000 deposit. Now we come to today. We woke up Monday with no water pressure. We contacted Bee Cave once again due to an assumption it was a warranty issue. They told us they would come to our home the next day. So Tuesday rolls around, no phone call, no technician. We finally call and leave a messages with the answering service at approx 4:55, and they inform us someone will get back to us. At approx 5:30, we still have not received a call, so we call back to the answering service, they inform us that Bee Cave won't be getting the message until the following day because it was now after 5pm. About 45 minutes after that, my husband receives a message that our account is "no service with Bee Cave Drilling and they will not be coming to our property." This is ridiculous. No communication. You mess up the first time around, then won't even take responsibility for the mess up and fix it. Terrible customer service. Terrible business. read more

Bee Cave Drilling put in our well, and we have always used them to service it. This month proved that I have no reason to look for service anywhere else. During the week-long cold snap and snowstorms of February 2021, Bee Cave Drilling couldn't get out on the roads to assist customers, but they still found a way to help. Using their Facebook page, phone calls, and texts, they responded to customers' questions and assisted with providing parts. I was able to contact them and get guidance on troubleshooting my system and advice on what parts I would need to make my own repairs. I called and texted them way too much, but they were always responsive and helpful, and we got the system back up and running. Bee Cave Drilling knew they wouldn't be able to get to all of their customers right away, so they found another way to help us. For that, we are truly grateful. read more

I had Bee Caves Drilling out twice recently with all the problems caused by the winter ice storms. They made repairs to my system and further educated me about my well system and better prepared me for subsequent cold weather. Unbelievable service - prompt, professional, knowledgeable and fairly priced. Thank you read more

They came out the next day to take a look at our pump and what we thought was going to be a big problem, turned out to have a simple solution! The technician was very knowledgeable and honest about everything. We will definitely be working with them again in the future! read more

During the winter freeze in Feb, my well house suffered a busted booster pump and several pvc pipes. Bee Cave drilling had a pump available and sold it to me on a Sunday. When I arrived Jim Blair walked me through the installation and sold me pvc to complete the job. He even offered to walk me though the job over the phone as they were busy helping many other customers who were also in need of help. My neighbor and I were able to complete a temporary fix with a few phone calls and texts to Jim. He was helpful through the entire process. After a week Bee Cave Drilling was able to show up and complete a permanent fix. They were there for my family and me. I am very appreciative of all the help they offered. All of this done at a very reasonable price. Thank you Bee Cave Drilling and Jim Blair. read more

Bee Cave Drilling replaced my well pump in 2010. At that time they talked me into a "pump saver" and tank, so that my well pump would last longer. Expensive, but if it worked as advertised I'd be happy. Unfortunately it was not all that. In fact it has cost me much more. I soon started having problems with my fuse box on the power pole leading to my house. Called an electrician and found out that the install they did in the well house was not done correctly. I had to pay a lot of money to an electrician to redo their work. That should've been my first warning... When the pump saver FAILED, much earlier than advertised, I called them to come fix it. They did a very expensive replace. I was not happy because I thought this thing was supposed to save me money! Then we had snowmaggedon in Feb 2021. I had a heater that kept the well house warm and everything was well wrapped, but the pump saver still managed to explode. Pressure built up somewhere and it broke. I called them several times and got no response. I realized they were probably overwhelmed, which was understandable, but my situation was bad because I had no water! I left a message and wanted to know I was at least on their waiting list. I called them several times, but they have an answering service now and will not talk to you. I got no call back, but I did finally get a couple of terse, defensive emails saying it would be weeks - the end of March - but I could be put on a waiting list if I wanted. What the heck, I thought that's what I had been asking for! Since I had NO WATER, I went ahead and found a plumber who with a quick rewire bypassed the broken pump saver/tank set up that Bee Cave Drilling had installed. So at least I had water. It only took him about 15 minutes. Then I waited for Bee Cave Drilling to get to me... And waited... And waited... At the beginning of April, I thought I had been patient enough and sent an email asking what the status was. I got no response. Really!? I started wondering if I was even on their purported "wait list." I finally sent another very frustrated email towards the end of April and was at last told with a short response I should "look for another company." Well, WTH... Clearly looking for another company is something I should've done YEARS ago! I can understand having to wait, given our natural disaster. But I cannot overlook the abysmal, RUDE, LACK of customer service demonstrated by the POOR and sparse communication I received. Getting any response from them was like pulling hens teeth. I waited NINE WEEKS - that's over two months - and past the target date, but I received not even a "may be a couple of more weeks" or "it may be a month..." or " there are 10 people in front of you..." Nothing! So-called "project administrators" Melanie and Annette were the ones who I had the misfortune of trying to deal with. I do not recommend it, but if you do decide to take your chances with this company, I advise you to try and talk to someone else! So after a couple of months - first with no water and then poor water pressure - I am looking for a new well company, thanks to the abysmal communication and apparent incompetence of Bee Cave Drilling. read more

These guys are awesome, I've been using them for years. This past week I had my well go out. Problems like these always seem to happen after-hours. But Jared called back promptly during his Friday night with some suggestions. Kyle came out early Saturday morning to get things patched until they could swap out a new pump on Monday. Luther is a pro at navigating through the truck, and they were in and out quickly, leaving no mess. Can't say enough good things about this place. read more

I purchased a house that had a well drilled by Bee Cave Drilling. While in the process of adding a garage, I had the electrical work on the well inspected. There was no electrical cutoff at the well, the wiring used underground to the well was interior grade (not exterior as required by code), there was no conduit on the exposed wiring in the garage and the electrical box was not grounded to code. I made a complaint to TDLR only to find out that the drilling company's liability is only to the original owner of the house that had this well put in and does not transfer to subsequent owners. BEWARE of the electrical work done by this company. The estimate to bring all the electrical work up to code is $5800. read more

I can't say enough good things about Bee Cave Drilling. In these days of rip-off service companies, these guys shine. We have used them twice now... in both instances, they sent someone out the SAME DAY I called. Most recently, I had a problem with my water pressure pump that I thought I could fix, but quickly realized I was out of my pay grade. The technician(s) they sent out (Alexander and Jared) were both extraordinarily courteous, agreeable, and professional. I consider myself a decent handyman, and while observing the troubleshooting process, it was clear these guys knew exactly what they were doing. After discovering corroded fittings for which they didn't have a spare on the truck, they had to make a second trip the following day, but were happy to use the new pressure switch I had previously purchased. Less than 2 hours total technician time was billed for the two trips and we are back up and running again. Alexander even encouraged me to call in next time if I have issues. He says they are always happy to answer questions and try to help troubleshoot over the phone at no charge. Bee Cave Drilling rocks! I just wish other service companies were as competent and fair with their charges. read more

Returned my call promptly. Friendly, knowledgeable, and professional tech showed up quickly and on time, spent the time needed to resolve my issue and answer all my questions. Money well spent and I will definitely call them again! And the videos on their website are fantastic. read more

I can't say enough good things about their service dept. and especially Luther, one of their service techs. He was very professional, knowledgeable, and easy to communicate with during my service call. His follow up was outstanding. Kudos to BCD for their staff and service. read more

These folks are awesome! The are straight forward with information, honest in their quotes and the service after sale is impeccable. I would never use anyone else. They are FANTASTIC! read more

Beware misdiagnosed the well problem and produced an outrageous quote to replace the pump with a 1 week wait. Got the job done for half the price two days later. read more

Great company and I highly recommend them. My husband has cancer so there was nothing he could do. Our water went out. Called Bee Caves Drilling and they came out as soon as possible. Did a great job. read more

Wow, quick response!! I was just looking for general numbers due to looking at a lot to purchase. They called immediately and helped me out with a good idea on what it would cost! read more

These guys are awesome!! Ross was extremely knowledgeable and conscientious of my goal (both project work & financial budget). I needed a very old unusable well professionally filled and capped off to meet State and LCRA requirements. The field team lead by Ross and office (Melanie) were very service oriented and responsive. Highly recommend! read more

I first worked with BeeCave in May and they have been excellent to work with. They are very easy to communicate with, stand by their word and have provide exceptional customer service. While working at our residence, they left the area clean and the staff were great. As we head into freezing temperatures in central Texas, BeeCave has reached out to me personally to verify we are prepared for the weather and protection of our equipment. I would highly recommend anyone looking for well service to reach out to them. Excellent staff, Excellent Service, and Great to do business with. read more

Uninformed, ineffective, unproductive, unprofessional, a worthless well company. I had to hire another well company to fix what they supposedly fixed. read more

Beyond impressed. Complete professionals. These guys take care of business and they do it with integrity. That's a rare thing these days. We had a complicated water well situation at the property we bought near Driftwood in 2015 and they helped us through every step, even when the best solutions for us weren't going to make them a ton of money. Jim Blair wants customers for life, and he's got one in me thanks to his honesty, forthrightness, and willingness to find answers that work best for ME, not him. I have no doubt that the next time I have an issue I'll call Jim and he'll have somebody out to fix it in no time at all. To a man, his work crews are personable, professional, organized, and fast. I met half a dozen of them during the time we were figuring my well out, and they were ALL great, hard-working people. When was the last time you had a guy out to your property who was willing to soak himself from the chest down to his boots at the end of the day to finish a job the way you wanted it done? With a smile on his face? That's the kind of guys that work for this company. I can't recommend them highly enough. read more

These guys inspected our well, installed a 2,500-gallon water storage tank for us, poured a 10' x 13' slab for our new well house/shed and split our well into two lines -- one to feed the sprinkler system and another to send softened water to the house. John (the salesperson I dealt with) had excellent ideas every step of the way. The job was completed on-time and it allowed us to get into our new house when we wanted to. I wouldn't hesitate to recommend them to anyone who needs help with their well! read more

I was very disapointed in thier services. I had to rely on them to do a good job with no supervision as I am home alone with two small kids. While they did get our water back on, which is why we called, he failed to mention to me the various major & dangerous issues in our well house. He did exactly what we called him in for and did not warn me about things like electrical wires sitting in water or the fact that our compressor was not only the wrong kind of compressor, but also broken. We had just moved into this home & were unaware of the dangerous situation in our well house. It seems to me that these are things he could easily have mentioned for the safety of everyone. Very disapointing. read more

I had them put in a well system 12 years ago and it was a great investment now that new wells are getting more restricted. Always prompt to respond to service problems and they fix it right the first time. Watch out for those hard freezes (keep a 100W incandescent on) and use their new freeze guard facet attachment. Never had to wait more than 24 hrs even when they get busy. Very fair prices too. read more

When we were in the purchase process of our house, we asked Bee Cave to inspect the water system. Mac arrived promptly and performed a top-notch inspection. And since we also asked them to test the water, they did that, too, and gave us the results in a timely manner. Front to back, they were very professional and easy to work with. After some time went by, we started having some water pressure and flavor issues. I set up an appointment and out Mac came again to do some troubleshooting. He was excellent at showing me what he was doing and explaining the system to me. Since we have a well that fills a 2,500 gallon holding tank, the system is kinda complicated and I knew nothing about it. Not any more! Mac went over everything, fixed all our troubles and set me straight on how to maintain the system going forward. A note about Mac. This guy loves water. Seriously. He knows everything about water systems, waster sheds and aquifers. He is the guy to ask for. read more

I've used these guys for years and once again today they came to my rescue! Had no water this morning. Called and they were out here within 2 hours. They always do their best to fit me in and have always been super nice, professional, fast, and reasonably priced. Thank you again!!! read more

Bee Cave Drilling installed a 2500 gal water storage tank on my well system. Could not be more pleased with this company! Zeb was the estimator and PM on the project, and the crew led by Antonio with Dewey and Kyle were outstanding. My background is engineering and facilities management, so I am familiar with performance of construction and service crews. These guys were true professionals and I highly recommend them. read more

I LOVE these guys!! They have been great! I rent cabins near Lake Travis and these guys Are Johnny on the spot, always bail me out of whatever bind I'm in for that day. Highly Recommend!!!!! read more

Just wanted to once again give a big "thank you" to Bee Cave Drilling...had a little problem with my pressure pump - called and talked to Jim (owner answered the phone - thank you very much) and told him what was going on. Without hesitation he said they would be out that same day to fix the problem...and sure enough, not 2 hours later I got a call from the tech letting me know he was on the way out. They drilled my well originally about 4 years ago, and what couple times I've called with questions/problems I've always received prompt and professional service. It's just great to know that such companies (a reflection of the owner) are truly professional and understand customer service as well. I will continue to recommend them whenever I get the opportunity. Thanks again Bee Cave Drilling... read more