Great job, honest, thorough, repaired my pipe quickly and was in & out. Best pricing, very…read morereasonable with financing. Customer service was good too

Cody was great to work with, and his team did a nice clean job. He helped me think through the…read moreissue like a problem solver, presented clear options, and provided professional quick service. Very glad to work with these gents!

We evaluated a number of vendors in Central Texas when looking for a rainwater collection system…read more Jed came on-site and did a very thorough walk-thru (and even helped out one of our guys who had locked his keys in the car). We received a timely estimate and were easily able to initiate changes to our original project scope and budget numbers. The installation had some delays due to Covid, supply line issues, and weather, but Shannon, their Project Manager, stayed in touch with us, on top of the process, and completed the system install to our satisfaction. The overall result - including system functionality, water quality, and install follow-up - exceeded our expectations. Thanks Hill Country Rainwater!

25 Sept 2023 UPDATED REVIEW ON HCR, LLC. Much happier with…read moreHill Country Rain Water. The day after the post below, the owner and his crew came out and spent the entire day working on our job. The following day, we were notified that a family emergency within the company would prevent them from working until the following Monday. However, since that Monday, they have worked everyday to finish the bulk of the installation. The remaining work is gutter installation, painting and miscellaneous clean up. The 4-stars instead of 5 is due to the initial multiple delays. I think their most significant opportunity for improvement would be communication to the client. It should not be the responsibility of the client to text the company daily asking why no one has shown up, and shouldn't require an unsatisfactory post on the internet to trigger the company to work the job. Overall, we have been happy with the employees. They have been responsive, respectful, and courteous, and we are happy with the service that has occurred since my first post below. We will recommend Hill Country Rain Water to anyone who asks. 5 Sept 2023 Not happy with Hill Country Rainwater. They had our $15,000 for the tank materials for 4 months before even starting the tank. First there was the excuse of rain causing their work to back up, then the excuse that they couldn't keep employees. After MULTIPLE notifications over weeks that they would start this day or that, they finally came to start the tank in July and finished the tank in about 3 days. Then we were billed and paid another $13,000+. We were told trenching would start Aug 28. They didn't start trenching until last week. They worked about 5 hours ONE DAY and then were instructed to take the trenching equipment to another job. One worker dug up several holes by hand, tried to dig another one in solid rock with a shovel and gave up after a few minutes. Our front flower bed was left dug up. They didn't work Labor Day, which is understandable (although our siding company, Libertas worked July 4th). HCR showed up today (9/5) and took the rest of their equipment. The person who seemed to be in charge didn't know why management directed them to another job site instead of working on our job. We are tired of this crappy service. Our job is clearly not a priority of this company. I feel certain it will rain again before these guys are finished with the job. They have to finish a lot of trenching and laying of pipe and still have to gutter the house. I am now worried about the quality of this work, given how unimportant our job seems to them. IF YOU WANT A RAIN WATER COLLECTION SYSTEM INSTALLED INSIDE OF A YEAR OR TWO, DO NOT CHOOSE THESE GUYS.

Do not use this company! Our builder had a relationship with the owner Trey, so Water Technology…read moreinstalled our softener system. We had numerous issues with Trey and his communication, in addition to having to call and leave multiple messages before getting someone on the line to come service our unit and then NOT show up to TWO different appointments we had set. But the real issue people need to be aware of is most recently on a service call, their people left a tube out of the PVC pipe leading to the drain field, open in our garage. Just discovered that not only had that pipe been flooding our garage when the system recycles, but it ruined our fridge and a box of tools with hundreds of dollars of equipment in it. When I reached out to Trey, he denied any responsibility and said that his people would never do something like that (even though they did and we had the same issue during the building process). Unprofessional and completely incompetent, then no accountability when they make a mistake and now we are left with thousands of dollars of damage.

Buyer Beware!!! Trey…read moreinstalled a water softener into my recently built home in 2015. We didn't have the loop plumbed in by the builder, yet a few months later called Trey to install one. All seemed great with the installation. He even followed up on a few questions on the install. No issues the first year. Never really had any reason to think I would need to follow up. Fast forward 5 years and my water heaters both started leaking and had to be replaced. They were full of deposits in the bottom. We suspected that maybe Trey only hit a waterline after the slit off the main. I called, and called, and called leaving several unreturned voicemails. Finally I was able to reach someone who proceeded to tell me that it sounded like only one line was hit. Good, we are in agreement....or so I thought. He then went on to say that it is not their job to know where the water lines are and I should have told them. I was not expecting that reversal on service. I asked him point blank: "Do people call for quotes and installation of equipment to soften half of their house?" If I was supposed to provide them with any drawings they certainly didn't make that known at the time. He continued finding ways to tell me it was not their fault, not their job to make sure it was hitting the full house, etc. I tried my best to remain calm and asked for Trey to call me back to which I was told he would. Several more responses on follow up calls of 'He is on a job now' or 'He is out for the day' always followed with 'but I'll put another message on his desk'. I'm having to pay another reputable company to come out and fix this issue, along with a few other things like replacing areas were incompatible metals were used and have corroded! But in the mean time I'll still be waiting on that call back...so much for small town, get to know your customer, hard working mindset while taking pride in your work. Buyer Beware!!!

I have been buying water here dor the past 2 years for our guests. They enjoy the water and it does…read moretaste better than our tap water! Never a problem filling up the bottles I bring. Seeing the girls Abbie and Daisy (4 legged daughters) is Always a Joy!!!

Outstanding H20/& very kind/courteous folks who operate this place! I am a fan & loyal customer.read more

I've always wanted water in my home to be healthier for my family. So I started researching…read more Here is how I shared the experience with my sister...I'm going forward with water conditioner For many reasons! I've always wanted one This one is similar to what I had only under sink in CA. It uses zero electricity Needs no back flow. (Wast water run off) Full Service company with w2 employees. Salesman is my neighbor. The alkaline water for drinking included! No run off esp because I live waterfront Lake Travis! No wasted water. Water shut off included in garage. Gauge included to see no loss of pressure! Referral incentives. Many friends interested. They are licensed low flow which is a big deal ( J can explain) He is a believer. The company is family owned and ongoing family planning. And ... owner is into scientifically improving as he continues to learn! That is my nutshell Took 2 awesome install technicians 1 day ! I truly appreciated their hardworking professionalism. My hair and skin are thanking me already!!! J Hatker salesman, nice work! Alex Sanchez & Alcides Besada, Best installers!

When it comes to the installation Alcides Beseda did a wonderful job. Because we are new new to…read morepureagain water I will have to come back and do a review about the actual system. This review is about the installer. I really like how clean the setup is looking in my garage. Much better than my old salt system. Great job on the install Alcides

They replied to my request for a quote promptly, and didn't insist on setting up an estimate…read moreappointment. It was a very simple job that my husband was able to do himself.

I can't say enough good things about Water Softener Nerds! Eric was absolutely excellent from start…read moreto finish. The customer service was top-notch--friendly, knowledgeable, and genuinely focused on making sure everything was right. Their responsiveness stood out as well--quick to answer questions and schedule the work.The install itself was fast, efficient, and done with care. Everything was explained clearly, and I felt confident I was in good hands the entire time. It's rare to find a company that checks all the boxes, but Water Softener Nerds truly does. Highly recommend them if you're in the San Antonio area and need a quality water softener installed! As for value, it was $150 less than the nearest competitor who couldn't get to it for several days. Third competitor was significantly higher.

Great job, very knowledgeable and courteous !! Had very helpful advice…read more Thank you again !

Nick was An amazing rep to work with and walked me through all my options. He has been checking in…read moreto verify that my system is working as expected. The installation team, Sergio, is very professional as well and takes pride in his workmanship.

We wanted gutter covers. I researched best designs and found that Lakota worked only with the…read morebest. Surprisingly, their price was much much lower than the second best! Their professionalism can't be beat and you will enjoy dealing with all these fine folks. HIGHLY RECOMMENDED YOU GET THEIR BID ON YOUR GUTTERS AND COVERS!!!

This review of Lakota Water Company is long overdue. Recent events at our home made that fact…read morequite clear. In 2010, we were shopping the idea of having a rainwater collection and supply system installed. Like many living in our area, our well Water was terrible. Alan's proposal, ideas and thorough explanations literally blew the others out of contention. Then the installation process got underway, and they were incredibly attentive. Example: carefully hand-digging in the areas our well-supplied irrigation system was in the ground around our home, guest house and detached garage. The finished installation was a marvel. All fittings meticulous and valves clearly labeled. AND THE WATER -- soft and delicious. Through the years since installation, I've often done the routine maintenance required on the system (filters, etc.). Alan provided clear, concise instructions for every step of the way, and even demonstrated the process the first time. But occasionally I've asked Lakota to do the maintenance -- they have been flawless in this area, as well. But now the reason for the post -- recently I've noticed our tank not "filling" like it should after a rainfall. I suspected a leak and found the problem a few nights ago. A fence T post driven through the main water line to fill the tank. I took a picture and sent it to Alan. The next morning, he dispatched a crew of two to fix our problem. Clay and Richard were excellent. They repaired the problem quickly. They were extremely polite and skilled at their work -- just superb ambassadors for Alan and Lakota Water Company. And now this wonderful rain is going into our tank and not out on the ground. Thank you Lakota Water Company. I can only give them a "5 Star"rating -- I believe they are a 10!

Billy was great. Very kind and warm. Felt very comfortable with him in our house. He took his shoes…read moreoff and was very polite. Price was great. High quality product. Highly recommend for your reverse osmosis needs.

We were originally drawn to Steve and Aqua Systems as a local company and we were wanting to do…read morebusiness locally. We called and got a very competitive quote from Steve for a water softener install and were so impressed with his professionalism that we just decided to use him from the first call. We scheduled our installation and then Steve had done several water softeners in our neighborhood and knew that there was a builder that did not connect the clean-out from the water softener to the septic system. He did the research and confirmed that our builder was the builder known to not have connected them to the septic system. He then came out on his own time after-hours one night and dug the hole around our clean-out to confirm at no extra charge to us. He referred us to a plumber who got the clean-out connected correctly and then came back the next day and completed the install in the time frame promised, at the price promised and with a thorough training job done to make sure that we knew how to work the system. From start to finish, this was one of the best customer service/professional jobs that I have ever seen from a contractor and will continue to use Steve and Aqua Systems in the future.

Lone Star Water Services is great! They came out twice to find a solution to re-route a drain from…read moremy existing water softener. I had been considering new softeners, so after Russell explained (in a non-upsell kind of way!) that it may be good to replace the system and why, it made sense to get a new softener. I'm so glad I went with their system! My water quality is SO much better and I don't have a problem with my softener draining in an inconvenient place in the yard. Thank you, Lone Star, for being honest, straightforward, and showing up when you said you would!

I was looking for a soft water system and spoke to many companies to get estimates and hear their…read moresales pitch. I looked at reviews on yelp and online. Lone Star by far had the best ratings and had a good price. I did choose this company and everything went well. Lone Star didn't try to sell me anything extra. As a matter of fact I asked about an R O system and I was told to wait for the soft water system to go through a few regeneration cycles before spending extra money for an R O system. I really appreciated that. If you're looking for a soft/R O water system I recommend giving Lone Star a call before you decide on a company.