I ended up going with an old plumber I thought had retired. I had my toilets both fixed and am…read moregood to go.

When I called PlumbSmart they told me if I needed a technician today, it would cost $72, or if I'm…read morewilling to wait, they could schedule me for a free estimate. Thank you for the option to choose. The expert, Roger, that came by did an amazing job communicating what needed to be done and knew what steps to follow. When the second expert, Roger, came by, everything was quick, simple, and straightforward. I have yet to have everything completed yet, but so far it's been a great experience all things considered. Oh and I love that they send me a text of who I should be expecting and that they're on the way. Great touch. 10/10.

We evaluated a number of vendors in Central Texas when looking for a rainwater collection system…read more Jed came on-site and did a very thorough walk-thru (and even helped out one of our guys who had locked his keys in the car). We received a timely estimate and were easily able to initiate changes to our original project scope and budget numbers. The installation had some delays due to Covid, supply line issues, and weather, but Shannon, their Project Manager, stayed in touch with us, on top of the process, and completed the system install to our satisfaction. The overall result - including system functionality, water quality, and install follow-up - exceeded our expectations. Thanks Hill Country Rainwater!

25 Sept 2023 UPDATED REVIEW ON HCR, LLC. Much happier with…read moreHill Country Rain Water. The day after the post below, the owner and his crew came out and spent the entire day working on our job. The following day, we were notified that a family emergency within the company would prevent them from working until the following Monday. However, since that Monday, they have worked everyday to finish the bulk of the installation. The remaining work is gutter installation, painting and miscellaneous clean up. The 4-stars instead of 5 is due to the initial multiple delays. I think their most significant opportunity for improvement would be communication to the client. It should not be the responsibility of the client to text the company daily asking why no one has shown up, and shouldn't require an unsatisfactory post on the internet to trigger the company to work the job. Overall, we have been happy with the employees. They have been responsive, respectful, and courteous, and we are happy with the service that has occurred since my first post below. We will recommend Hill Country Rain Water to anyone who asks. 5 Sept 2023 Not happy with Hill Country Rainwater. They had our $15,000 for the tank materials for 4 months before even starting the tank. First there was the excuse of rain causing their work to back up, then the excuse that they couldn't keep employees. After MULTIPLE notifications over weeks that they would start this day or that, they finally came to start the tank in July and finished the tank in about 3 days. Then we were billed and paid another $13,000+. We were told trenching would start Aug 28. They didn't start trenching until last week. They worked about 5 hours ONE DAY and then were instructed to take the trenching equipment to another job. One worker dug up several holes by hand, tried to dig another one in solid rock with a shovel and gave up after a few minutes. Our front flower bed was left dug up. They didn't work Labor Day, which is understandable (although our siding company, Libertas worked July 4th). HCR showed up today (9/5) and took the rest of their equipment. The person who seemed to be in charge didn't know why management directed them to another job site instead of working on our job. We are tired of this crappy service. Our job is clearly not a priority of this company. I feel certain it will rain again before these guys are finished with the job. They have to finish a lot of trenching and laying of pipe and still have to gutter the house. I am now worried about the quality of this work, given how unimportant our job seems to them. IF YOU WANT A RAIN WATER COLLECTION SYSTEM INSTALLED INSIDE OF A YEAR OR TWO, DO NOT CHOOSE THESE GUYS.

Do not use this company! Our builder had a relationship with the owner Trey, so Water Technology…read moreinstalled our softener system. We had numerous issues with Trey and his communication, in addition to having to call and leave multiple messages before getting someone on the line to come service our unit and then NOT show up to TWO different appointments we had set. But the real issue people need to be aware of is most recently on a service call, their people left a tube out of the PVC pipe leading to the drain field, open in our garage. Just discovered that not only had that pipe been flooding our garage when the system recycles, but it ruined our fridge and a box of tools with hundreds of dollars of equipment in it. When I reached out to Trey, he denied any responsibility and said that his people would never do something like that (even though they did and we had the same issue during the building process). Unprofessional and completely incompetent, then no accountability when they make a mistake and now we are left with thousands of dollars of damage.

I had an "unfortunate incident" last weekend of a mouse getting into our water softener. It was a…read morelittle CSI mouse, flesh coming off of it - disgusting. We were completely grossed out and horrified of course. Living in the country and having a well has its drawbacks. Drinking dead CSI mouse water is one of them. Hanta Virus martini anyone?? I called Water Technology on Monday morning. They were out the same day, within hours disinfecting my water softener tank and doing a bacteria test and doing their best to convince me that no one would die. Unfortunately, the bacteria test came out positive the next day, so they came out and installed an infrared device to ensure our future safety. They also changed all my filters and scoped out the backyard for a rainwater collection system. The charges seemed reasonable and everyone there is SUPER nice. I think we are going to do rainwater pretty soon and I'm excited by that. These people are my heroes this week. 'Cause I won't die anytime soon of the many diseases that come from rotting dead animal flesh in my water.

I have been buying water here dor the past 2 years for our guests. They enjoy the water and it does…read moretaste better than our tap water! Never a problem filling up the bottles I bring. Seeing the girls Abbie and Daisy (4 legged daughters) is Always a Joy!!!

Outstanding H20/& very kind/courteous folks who operate this place! I am a fan & loyal customer.read more

I've always wanted water in my home to be healthier for my family. So I started researching…read more Here is how I shared the experience with my sister...I'm going forward with water conditioner For many reasons! I've always wanted one This one is similar to what I had only under sink in CA. It uses zero electricity Needs no back flow. (Wast water run off) Full Service company with w2 employees. Salesman is my neighbor. The alkaline water for drinking included! No run off esp because I live waterfront Lake Travis! No wasted water. Water shut off included in garage. Gauge included to see no loss of pressure! Referral incentives. Many friends interested. They are licensed low flow which is a big deal ( J can explain) He is a believer. The company is family owned and ongoing family planning. And ... owner is into scientifically improving as he continues to learn! That is my nutshell Took 2 awesome install technicians 1 day ! I truly appreciated their hardworking professionalism. My hair and skin are thanking me already!!! J Hatker salesman, nice work! Alex Sanchez & Alcides Besada, Best installers!

Alcides was prompt and very professional. He resolved my issue quickly. He explained the process…read morewhile working and cleaned up after he was done. This is how I define customer service. Thank you.

Eric and his team at The Water Softener Nerds are true professionals. I got quotes from a handful…read moreof other people, but Eric offered by far the best value and stands behind their install with a lifetime warranty. The crew was incredibly polite and efficient while installing my RO and water softener system (you can see the clean under-sink setup). Eric was completely transparent with his pricing, and I could tell he genuinely cared that I understood how everything works before they left. I can't recommend them enough!

They replied to my request for a quote promptly, and didn't insist on setting up an estimate…read moreappointment. It was a very simple job that my husband was able to do himself.

I would like to give a shout out to your employee Steven Tavarez. He was very professional,…read moreknowledgeable and very personable. He helped explain and show me how to change out my filters and how to turn off the system to the reverse off osmosis. He made sure that the reverse osmosis pressure was goo by taking the air out of the tank and afterwards he checked out the water softener system to make sure everything was working correctly. I would totally recommend this alama water softeners and there employee Steven. If you're ever deciding to get a water softener in the future this would be place I would recommend to my friends and family.

James did the 3 year checkup today. He did a great job. Showed me what needed to be done to keep it…read morein good condition. He cleaned the barrel and showed me how to keep the system in the best condition possible.

We wanted gutter covers. I researched best designs and found that Lakota worked only with the…read morebest. Surprisingly, their price was much much lower than the second best! Their professionalism can't be beat and you will enjoy dealing with all these fine folks. HIGHLY RECOMMENDED YOU GET THEIR BID ON YOUR GUTTERS AND COVERS!!!

This review of Lakota Water Company is long overdue. Recent events at our home made that fact…read morequite clear. In 2010, we were shopping the idea of having a rainwater collection and supply system installed. Like many living in our area, our well Water was terrible. Alan's proposal, ideas and thorough explanations literally blew the others out of contention. Then the installation process got underway, and they were incredibly attentive. Example: carefully hand-digging in the areas our well-supplied irrigation system was in the ground around our home, guest house and detached garage. The finished installation was a marvel. All fittings meticulous and valves clearly labeled. AND THE WATER -- soft and delicious. Through the years since installation, I've often done the routine maintenance required on the system (filters, etc.). Alan provided clear, concise instructions for every step of the way, and even demonstrated the process the first time. But occasionally I've asked Lakota to do the maintenance -- they have been flawless in this area, as well. But now the reason for the post -- recently I've noticed our tank not "filling" like it should after a rainfall. I suspected a leak and found the problem a few nights ago. A fence T post driven through the main water line to fill the tank. I took a picture and sent it to Alan. The next morning, he dispatched a crew of two to fix our problem. Clay and Richard were excellent. They repaired the problem quickly. They were extremely polite and skilled at their work -- just superb ambassadors for Alan and Lakota Water Company. And now this wonderful rain is going into our tank and not out on the ground. Thank you Lakota Water Company. I can only give them a "5 Star"rating -- I believe they are a 10!

Billy was great. Very kind and warm. Felt very comfortable with him in our house. He took his shoes…read moreoff and was very polite. Price was great. High quality product. Highly recommend for your reverse osmosis needs.

We were originally drawn to Steve and Aqua Systems as a local company and we were wanting to do…read morebusiness locally. We called and got a very competitive quote from Steve for a water softener install and were so impressed with his professionalism that we just decided to use him from the first call. We scheduled our installation and then Steve had done several water softeners in our neighborhood and knew that there was a builder that did not connect the clean-out from the water softener to the septic system. He did the research and confirmed that our builder was the builder known to not have connected them to the septic system. He then came out on his own time after-hours one night and dug the hole around our clean-out to confirm at no extra charge to us. He referred us to a plumber who got the clean-out connected correctly and then came back the next day and completed the install in the time frame promised, at the price promised and with a thorough training job done to make sure that we knew how to work the system. From start to finish, this was one of the best customer service/professional jobs that I have ever seen from a contractor and will continue to use Steve and Aqua Systems in the future.

Lone Star Water Services is great! They came out twice to find a solution to re-route a drain from…read moremy existing water softener. I had been considering new softeners, so after Russell explained (in a non-upsell kind of way!) that it may be good to replace the system and why, it made sense to get a new softener. I'm so glad I went with their system! My water quality is SO much better and I don't have a problem with my softener draining in an inconvenient place in the yard. Thank you, Lone Star, for being honest, straightforward, and showing up when you said you would!

What's there to complain about? Nothing. I got a quote on…read morethe phone, they came over for a free consultation/estimation. This is great, I don't want to pay $85-$100 just for someone to come a take a look at my garage for 5 minutes. I think this consultation fee is mainly to get people into using the business. Russell was upfront with the cost. He gave me the estimated cost for the best and worst scenario. Their prices are not the cheapest on the market, but I'm willing to pay a bit more for the quality and an honest business. The entire water softener + water loop system were installed in an afternoon. Everything works well so far. I'm happy with their service. I'll definitely recommend them to all of my neighbors and friends. Thank you very much, Lone Star team