1. Spring Branch Water Well Service

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Spring Branch, TX

Spring Branch Water Well Service

3.9 (12 reviews)
Open • 6:45 am - 4:00 pm

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9 months ago

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10 months ago

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3 years ago

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3 years ago

Awesome knowledge and service! Makes appointments on time and price very competitive.

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3 years ago

They are honest and knowledgeable. They helped to put in a water storage tank. Thorough and professional.

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5 years ago

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6 years ago

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11 years ago

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TR Drilling & Service - TR Drilling & Service technicians drilling a hole with equipment

TR Drilling & Service

(15 reviews)

This is the second time I've worked with TR Drilling and they never cease to amaze me when it comes…read moreto customer service. First off, if anyone owns a business, they need to have Mary at TRDrilling train their customer service people to show them what the original concept of "Customer service" actually means: OLD SCHOOL. Mary should write a book. She is absolutely fabulous: She's in charge, confident, polite, efficient, she knows what she's talking about and she's all about business like Texas is about Barbecue. I own a 2nd property in Boerne. On this engagement, we had our 11 year old pump go out. Without out it the house was basically out of water, even gravity feed didn't seem to suffice. I had Mary on the line and they were out to the house within the hour. She put me in touch with David, the Technician, and he handled all my questions. David showed up, on time, and was in that pumphouse within minutes, with the old pump pulled out. He had the new pump installed and working within the hour. FANTASTIC. My house was back online in literally less than 1 hour. TRDrilling and their staff were informative, professional, on time and ready to get it done. I'm a very happy customer. BTW, Mary, if you write a book, I want a signed copy!

I've used the other main well company here in Boerne, and T R Drilling & Svc LLC has been the best…read moreexperience I've had. From the very first call, Alyssa made everything easy. She's friendly, patient, and genuinely helpful, which already sets them apart from the other well company in Boerne. Scheduling was simple, and when their technicians came out to install a new control box on my well. They knew the equipment inside and out and took the time to give me their opinion on what I should do and they did not try to over charge me with equipment I dont need. I also had a completely separate issue come up later on, and this is where they really earned my loyalty. Alyssa had one of their technicians, Nacho, call me directly, and this guy is outstanding. He didn't rush me, didn't make me feel like I was bothering him, and walked me through the whole thing step-by-step over the phone. The patience, the know-how, and the willingness to help without immediately sending a truck out... that's rare these days. Nacho deserves real credit. After dealing with the other main well company here in Boerne, I know I won't be calling anyone else from now on. Highly recommend.

Glass Well Service & Softeners

Glass Well Service & Softeners

(31 reviews)

One doesn't normally call the Well Service folks just to say hey or do an annual checkup. One…read morecalls them in desperation. And in the background you're only thinking about 2 things, how soon will I get water and what is the end bill going to be. We contacted these guys on Tuesday because we had no water. Within hours we found out that it was a simple reset. We called them back and told them we're good and they didn't have to send anyone out. They were very nice about it and said no problem just keep us in mind. In the evening the water stopped again so we left them a message to put us on their list again for the next day. They contacted us Wednesday AM promptly and said they would be here in 10 minutes. We live 5 miles from them. They came here assessed the situation and our day began. Initially, it was a electrical wire that had burnt, and fortunately did not catch fire to our well bldg. Methodically continued and learned that the water pressure was very slow and could be a pipe. Of course 30 pipes down, the last pipe had a hole in it. This was not immediately discovered as the guys wanted to have the pump checked out at the manufacturer in Austin. They returned the next day and replaced pipe and put everything back together. Water was flowing immediately. The guys were very professional - no cursing, smoking - and kept us abreast of everything that was going on. An educational experience for those that want to learn. They pulled our pump higher and ingeniously salvaged lots of the excess wire in the event in the future we have to go further down. The staff on the phone was wonderful, so compassionate about what they do. Wanting to make sure everything is right and we have no complaints. We don't have any complaints and we will definitely keep Glass on our main contacts in the future in the event we need well service again. Also very insightful on the existing reviews that they do more than just fix wells. Great job, Glass Team!!! AND particularly ANTHONY, he was so zealous at what he did. The 2nd day he came in not feeling up to par (food poisoning), but he kept to it. Finally, pricing was very reasonable for what they did. In the past we used someone else and due to lack of safety, dropped our pump to the ground and resulted in a new well that they wanted to bill us some $20K. Never to call on them again. Glass will be No. 1 on our list.

Excellent service, outstanding quality, there Value cannot be beat. Definitely recommend Glass…read moreWell Services..

Kutscher Drilling

Kutscher Drilling

(22 reviews)

Went to fill up the water trough for the horse on Saturday evening of Labor Day weekend…read more Nothing came out of the hose bib, and the blue pressure tank was empty. Mind you the house was rented out for the 3-day weekend. We immediately notified the guests via voicemail and text; then delivered a case of drinking water and 3 buckets of water (for toilets) from across the street. Oddly, the guests used only the drinking water, stayed all 3 nights, but never answered any of the messages from the property manager. But I digress. We had our electrician out there within 30 minutes after we discovered the lack of water, and he measured 240 Volts present in all the right places. So it had to be something wrong with the well. We started calling a bunch of different Well companies, and the only one that answered the phone that night was Kutscher. Their man Harrison was out on the property at 11 AM the next morning. He diagnosed a bad capacitor, fixed it immediately, and tested everything. He called me right away with his report, and patiently answered all of my questions. He told me that they always keep someone on-call for emergencies. Thank goodness So I could not be any more pleased with the service. I hope my well keeps working well a long time, but now I know who to call for great service, and I will recommend to all my neighbors.

Kutscher Drilling gave me a bid on a job for $3600. I paid the amount we agreed on. Later I got a…read morebill for $4742.79. I called to ask why I got a bill for an additional $1,142.79 instead of $3600. I got one excuse after another. They didn't know... the man that did the work didn't work there anymore... that person isn't in the office..... I had paid the original amount and since I never got an explanation for additional charges of $1,142.79, I didn't pay those. Three years later Kutscher Drilling filed a lien with Hays County for $4800 (notice NO credit for the $3600 I already paid!) I didn't know about this lien until I applied for a loan. My credit score is 850 because I pay my bills. I explained the situation to the bank and they said I can't proceed until I paid the lien. I paid Kutscher Drilling the $1142.79 PLUS $863.82 in fee from them AND the filing fee. A MONTH HAS GONE BY AND KUTSCHER REFUSES TO RELEASE THE LIEN. Still excuses... one after another: "no one is in the office, the office is closed, Christy isn't in today, we will do it next week...." THIS COMPANY IS UNETHICAL. I am not the first one to write a bad review. I wonder if they wrote their own good reviews or paid for good reviews? FIND SOMEONE ELSE UNLESS YOU WANT TROUBLE!!

Bee Cave Drilling

Bee Cave Drilling

(53 reviews)

OUTSTANDING!!! On…read moreChristmas Eve I had frozen pipes and no water to my house. The crew came out and could have easily said we just need to wait until we get above freezing, but instead they spent hours investigating, trouble shooting and trying work arounds, and got the water running perfectly. Very professional!!!! I highly recommend them!

Our HOA's experience with Bee Cave Drilling in Dripping Springs, TX has been frustrating from day…read moreone. They installed a water well for our community, but the quality of their work and their lack of accountability raised serious concerns. To start, the electrical system was improperly wired, creating multiple safety hazards -- including three of their own workers being shocked. I was surprised to find out that they do not use licensed electricians during installs. I had to hire a licensed electrician to fix their mistakes, but Bee Cave Drilling refused to reimburse us for the cost. They also failed to keep their promised schedule. They told us the job would be completed by Friday, only to inform us late that evening that they wouldn't return until Monday. The well still wasn't operational, and they had not advised us to pre-order water. Our neighborhood had already been without water for weeks and we had to band together to finish the job just to get access to water. Following a billing dispute related to these issues, Bee Cave Drilling informed us they would no longer provide service -- effectively walking away from their responsibility. Fast forward five years, the pump they installed has now failed. According to the new drilling company making the repairs, this failure was likely caused by poor installation from the start. The wiring was damaged -- possibly from being dragged along the steel casing -- and the jacket had been stripped with multiple splices near the pump. At that depth, the extreme pressure can cause shorts and system failure. They also failed to install a check valve to manage back pressure and didn't properly set the pump saver, which allowed the well to run dry. The current contractors believe any or all of these mistakes may have contributed to the pump's failure. We are now facing nearly $30,000 in repair and replacement costs due to Bee Cave Drilling's substandard work and inexperience. I cannot recommend Bee Cave Drilling in good conscience. Their poor workmanship, lack of professionalism, and refusal to stand behind their work have caused serious, long-term problems. I hope this review helps others avoid a similar experience.

Spring Branch Water Well Service - welldrilling - Updated November 2026

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