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Crestview RV Superstore

3.2 (92 reviews)
Closed 8:00 am - 6:00 pm

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Services - Crestview RV Superstore

Propane

RV repair

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Inside Jayco 2020 Jayflight 28RLS
Tina E.

This could not have been a better experience. Joe Hough was our salesman and no matter what we asked to see, he showed us. At the same time, when we asked questions, he didn't sugar coat it, he gave us a straight up and honest answers. TJ took care of us in the sales/accessories shop. He also did not sugar coat anything. (I love that by the way). He didn't try to up-sale us on everything like most salesman do. If we asked for a specific thing, sometimes he would tell us a better option for what we needed the item for even if was less expensive. Bill and Bennet handled our paperwork and financing and got us through it like a breeze. They made the process seemless and stress free. Angel, my man. We had an issue with the wiring in the back of the truck and the brakes were just not working. He (and Andy (super sweet and cool as hell) spent hours getting the wiring fixed so the lights on the trailer would work so we could take it home. Not once did we feel like we were a bother for the trouble (and the heat index was over 100 that day). He then took us through the walkthrough to make sure we understood how everything worked and happily repeated instructions when we asked for a repeat. My only regret is that we didn't waste our time at the previous two stores before ending up here. Thanks guys! We appreciate it tremendously!

In my Opinion I Would have given Crest View RV 5 stars but in short service department PDI sucks, first with the positive. I basically bought my 2022 Cougar 25RDS almost sight unseen I was an out-of-state buyer and my experience with Jered from sales was very positive quick response to all my questions including videos I requested. I hired a independent RV Inspectors and Crest View RV had no issues with that at all and that gave me some comfort. Jered was there to assist them with any question they had. The Camper was ready for them upon arrival with water and power hooked up. Rob from Finance was quick to send out the paperwork and was easy to understand, I had no pressure to buy any of the Extended services or products. I was planning on driving up to get the camper but unfortunately my truck got rearended, Crest View was nice enough to offer to hold my camper I bought from them in storage for 30 days if needed thank you. Now to the service department LACK of PDI/I had a transport company deliver my camper from Selma TX to Ventura County, CA that took them 24 hours straight. upon delivery I noticed the following, Propane tanks hold down rod was not even threaded into the bottom bracket extremely dangerous; one propane bottle was left opened, Main battery was not secured down at all, battery terminals loose negative terminal came loose on the road and dragged, all tire pressures were at 35 to 40psi instead of 80psi surprised a tire didn't blow, one of the wheels the lug nuts were loose almost hand tight extremely dangerous. Camper was missing a DOME light cover. Solar system was not working due to a blown fuse, all holding tank valves left opened, holding tank valve handles not tightened and fell off on the road. spare tire was loose also extremely dangerous. Some of the items above could have potentially harmed someone on the road or worst yet killed someone on the road. I am a Aircraft Technician if we were doing these kind of half ass inspection/PDI we would all be in trouble, come on CrestView Service Department these campers are not rocket science at all. In conclusion, would I buy another camper from Crest View RV in the future yes I would, but I wouldn't let the service department touch the rig, next time around I would drive over do my own PDI with the sales department. Stay tuned for the Youtube video I made. After I did the necessary Proper INSPECTION! and Repairs wife and I like the camper and enjoy it, Thank you Crest View RV and Jered for making this a somewhat pleasant buying experience.

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4 months ago

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4 months ago

They always have the parts I'm looking for. Seems I make my way there every time I'm in the area.

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1 year ago

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11 months ago

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10 months ago

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1 year ago

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1 year ago

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Steve S.

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3 years ago

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2 years ago

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Steve S.

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2 years ago

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6 years ago

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3 years ago

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3 years ago

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4 years ago

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3 years ago

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2 years ago

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3 years ago

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5 years ago

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Steve S.

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4 years ago

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3 years ago

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7 years ago

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5 years ago

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3 years ago

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5 years ago

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4 years ago

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3 years ago

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3 years ago

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3 years ago

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5 years ago

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4 years ago

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6 years ago

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6 years ago

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3 years ago

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5 years ago

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4 years ago

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5 years ago

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Steve S.

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9 years ago

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9 years ago

This place has absolutely the best service department of any type dealership we have used. Fast, friendly, knowledgeable and fair.

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Steve S.

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Review Highlights - Crestview RV Superstore

Steve the owner actually takes time to make sure you are getting what you are looking for..

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