Ordered a surge protector from Amazon, couldn't get WiFi so sent it back. Still no refund. This was…read morevery expensive.

never again will I buy anything from them. Buyer beware…read more Tried to save money so I ordered I new hot water tank on a Monday morning, took my money soon as order was made. Shipped by UPS, it was destroyed by UPS as it was shipped in a single cardboard box, delivery driver seen it was badly damaged and I rejected delivery, on its way back to Texas from Oklahoma Confined they received it Friday and sales acknowledged it was there but nobody was available to receive it in so it would be Monday, once it was received a refund will be issued. They called and emailed saying a refund was issued but it would be 3-5 days before I will receive my funds of $885???? I'm retired and live full time in my RV I had to go to my local RV dealer and purchase a hot water tank had gone a week without hot water, cost an extra $140 buying local I'm now short on funds until the refund get deposited back. Old and retired sucks, support your local RV dealer as they care better then any internet person will. I will pay whatever extra for now on, hard lesson for this old man

DO NOT RENT AN RV FROM THEM! This company is the absolute worst! They should have never let our RV…read moreon the road. Two of the windows on the RV literally fell onto the roadway which we were traveling. They tried to blame us for the windows falling out!!! WTF Below is the full list of issues we had with the RV: - When we left Austin the glass window fell out on bedroom window onto the roadway - On our way back to Austin, we lost a second window on the dining slide out onto the roadway - Air conditioner not working in main room, E4 error code - 24/7 support not available, voicemail box full. - Roadside assistance said they couldn't help us with any of the problems - 7' broken wood board on slideout, fell and almost hit daughter in the head - The gauge on the freshwater tank doesn't work so can't tell if there's any water or not. Only discovered on the 3rd day the tank was full of water - Water fill hose leaking at connection, spraying water all over. We couldn't use the camp site water because of issue. - Hot water doesn't work on kitchen faucet - Back up camera not working - Various windows/mechanisms broken and taped on outside with shipping tape - Broken screen door handle - No key for outside storage locks - Leg on Queen bed is loose/broken - Door on bedroom doesn't stay closed or latch - Window shade in bedroom is broken - Right rear view mirror very loose - Kitchen drawers won't stay set - Slide out panel controls are reverse - Check engine light was on the whole trip. I called immediately after picking up the RV and was told it had to do with the catalytic converter

We rent an RV every year for the F1 race in Austin. This year we decided to save on time and gas,…read moreso we drove our personal vehicle down from Michigan. I booked months in advance without any issue. I called and check in a few time over the few months the customer service was great. RV was clean and everything work as expected. I asked for an early pick up it was not problem. Over all I would rent again next year. Best way to experience the race weekend.

I'm not sure why there isn't a review from me here already. I vividly remember writing one…read more Anyway... I had a fight with a narrow bridge that was under construction a few years back. Unfortunately, my RV and I lost the fight. I had some pretty hefty damage down one whole side of the trailer, and the back wall was ripped loose With a about a 6 inch gap you could see into the bathroom through. Class A worked their magic and made that trailer look like new in what I thought was a pretty short time. I could not have been happier with their service. Last year, my slide wouldn't go back in. I labored to get it in manually and took it to be worked on at Class A. They've got it working like new. While it was in the shop, they also resealed my roof for me. While I was there, I asked about RV storage. Not only did they have it, they had it for 1/3 the price I was paying in San Antonio. Even with the added drive to Pipe Creek, I save time because I'm not dealing with the traffic getting to the Tally Road area. I recommend Class A for any service you need done on your RV. It is a very good company. The office staff is very friendly. Oh... I should mention how one of their technicians stayed on the phone with me for over an hour telling me how to get my slide back in manually so that I could tow it to the shop. He was awesome!

Very customer oriented service. We are from Colorado heading to Fredericksburg and our water pump…read morewent out. Our toilet also was needing a new Valve. They got us in right away but had to finish the work the next day so we were able to stay in the small rv park Adjacent to the shop in pipe creek. The shop is so clean and the waiting area is stocked with everything for your rv from replacement doors to back up cameras. This is a gem of a repair place because we all Know you're going to need a repair on that rv! Hope we Don't have to visit them again but if we need a repair in the hill country we know where to go!

Ollie was nice; he helped me pick out the best rental for our trip. RV was clean and available on…read moretime. The propane tanks were empty (luckily we checked) but we made a trip back and they filled them up. Battery was also bad on our unit so be sure to check that before you head out!

Full video walk thru HERE https://shorturl.at/xKpOH…read more Do not take your family here!!!! Our third rental was an unregistered vehicle that had not been inspected in three years and had endless issues that plagued our entire vacation and added days of driving around the desert in 100+ temps WITHOUT AC to find parts and/or a mechanic. Our first two rentals (2001 and 2017) had zero issues, so the lack of customer service wasn't evident until we had dangerous problems on our 2024 trip... and then they left us on our own, with a piece of garbage RV falling apart around us in the sweltering summer heat... three women, a 4 year old child, and a very hot dog . Literally, the manager (David) left for the day without calling us back, knowing our predicament, after being repeatedly asked to call us back over several hours. Thanks, David In addition to the AC not working, no cruise control, and the truck engine overheating, plus the rental car and hotels during the worst of the mechanical problems, we also discovered that the microwave didn't work, so ALL the food we had prepped in advance to "heat and eat" was a waste of time and money. I briefly considered burning the RV in the desertand flying home, but I look awful in orange. This is not a real threat, just a very real example of how frustrating the entire ordeal was. We eventually fixed the issues (over and over) and ADV offered ONE day free, but we had to rearrange our whole trip at the height of travel season to accommodate the issues with our existing reservations, so we wound up needing additional fee extra days to get home, but the 4th of July closure made it so we couldn't return it until SATURDAY. Guess who had to pay for those days we didn't need? We did. We were supposed to be home on the 29th, finally got home on the 3rd, and had to pay in advance through the 5th because of their mechanical problems. When we brought it back, we received ZERO APOLOGY for our hardship and were NOT allowed to speak to the manager we repeatedly asked for... who was standing right out front and totally ignored us when we drove up in that rolling safety hazard, and again ignored our request to speak to him, brought by a customer service rep. When we walked up to him outside he was rude and blamed his sales reps for not dealing with the situation. Eew, David. Our family trip to see multiple national parks was turned into a nightmare from day one thanks to this irresponsible business. We will NEVER use them again. Photos of the BROKEN ladder we had to climb daily to fix the AC, because the AC motor mount would come unscrewed every time you used it and sounded like rocks tumbling in a dryer. We originally paid $5,234.20 for two weeks and had to pay $1,061.70 for the extension, for a total of $6,295.90 plus another $865.29 in hotels, rental car and über to try to resolve all the problems. That doesn't count plumbing parts, tools we had to buy, or extra gas driving to different cities looking for a mechanic. Ten days after we returned the RV, the ONLY response has been a $347.69 refund, which comes nowhere near to covering the extra hotel and rental expenses we incurred and submitted for reimbursement, let alone the extra days we had to reserve. No phone call, mail or email to apologize for anything or communicate any resolution. We will now be seeking legal counsel due to the major safety issues we were left to deal with on our "vacation" in one of their unregistered rental units. Full video walk thru HERE https://shorturl.at/xKpOH

We have a tiny Sonic Venture that needed a lot of help. After sitting out in the Texas sun, the…read moredecals had split, the paint faded, and just basically needed a major re-do! After calling many places and their favorite word for repainting the outside was NO we no longer do that we contacted Lifetime Roof. They said YES. Outstanding job done, Lifetime roof put on, and the little tin can is ready to roll! Absolutely would give anybody their number if work is needed for their RV. Gavin is honest, extremely easy to work with, and kept us informed on the progress. The painter did an outstanding job. Even keeping the RV and redoing areas they were not happy with. That does not happen very often anymore. Thank you Lifetime RV!

I took my 44ft fifth wheel Tiffin Beacon in at Lifetime RV Roof. Gavin took my camper in gave the…read morebest customer service I have ever had at any vehicle or any type of service center in my entire 70 years by far. Lifetime RV Roof is the best and excited to have the warranty for a lifetime of RV. Thanks Gavin for your professional help. Thanks Donald C

WARNING: Do NOT use this business!! They ask for money before job is completed and DO NOT…read moreCOMPLETE IT!! They start by giving you an example that looks great and keep dragging it out by only working a few hours at a time. They have lots of excuses and appear to be very nice...even buying a sandwich and juice for you!

Used them twice and they did a great job. Paid them in advance for a "special" deal 10 months ago,…read morehaven't seen them since.

Anthony at Apex RV Mobile Repairs is outstanding. He's honest, professional, and treats your RV…read morelike it's his own. As a new RV owner, he walked me through winterizing, dewinterizing, and even handled repairs like replacing my black tank line and fixing the outdoor shower plug. Before we sold our RV, he caught a roof issue and fixed it perfectly--even on a tight deadline. If you need a reliable mobile RV tech in the Spring Branch area, Anthony is the one you want. He also has a great team of technicians that work with him and they are knowledgeable, courteous, and well-trained. We will use him in the future once we get another RV!

We have used Apex RV mobile repair twice. Many in the park have used him more often than that…read more While some of the issues presented him were not easy, Anthony maintained professionalism and expertise in all that he did. We will continue to seek his services when he is in our area.