My sister and I purchased her first trailer here and we knew NOTHING. Everyone from start to finish…read moreat Bandera Fun Center helped inform us on the whole process. Their customer service is exceptional and I highly recommend checking them out FIRST! Don't let the small town fool you, their selection is awesome! They take care of you like family, not just another number. A gem of a business! A++ definitely worth the drive!!!

From the owner: Bandera Fun Center is locally owned and operated. Specializing is RV sales, mobile service, and in…read morehouse service repairs and maintenance. Consignments and RV storage are welcome. Serving Bandera, Hondo, Boerne, and San Antonio greater area.

Called as they advertise they are a mobile RV repair service but only M-F? Noone want to work on a…read moreweekend but that's exactly when people need this service usually as they are traveling. Mmm

I was having A camping trailer, leveling emergency. These folks are nice and helpful. Had what I…read moreneeded. Thank you Wayne and Gail. I needed leveling blocks and they had them! There is all you need for plumbing also.

We stopped by Traveltown on a whim. We saw a trailer we liked and Tom came out and discussed the…read moresuv pulling the trailer and what we wanted to have. Tom walked us through all the pros and cons and then let us look. We chose to buy one of the suggested trailers. Tom has been amazing enough to answer text message when we had questions (thank you Tom). I would feel safe going back to upgrade the trailer when we get a bigger suv.

My husband and I were first time RV buyers and visited MANY RV dealers. Although everyone of them…read morehad very nice sales persons, they were just that...."sales" persons. Johnny Hernandez at Traveltown Texas in Helotes never made us feel like we were obligated to purchase anything right there and then. He didn't ask us for contact information or annoyingly call us back everyday asking "you still interested?" but rather gave us his personal cell and told us to call him whenever we felt ready. What I appreciated most was he let us see EVERY RV we inquired about without hesitation. Other RV dealer salesmen would say something to the effect of "sure we can look at it but it's $5,000 or $10,000 more," which always rubbed my husband and I the wrong way since we never asked for the price. We ended up purchasing a R-Pod with Johnny because we loved the layout and because he didn't try to sugar coat anything and reel us in with the usual "buy now while we have a sales price". He was honest about the "true" discount and just very informative. It was like buying from an old friend. He gave us the pros and cons with everything. Being new RV owners we were fish out of water but he made us feel confident. When our running lights didn't work we came back to Traveltown and Johnny hooked us up immediately with his Service Mechanic - Nick. After a long number of tries we realized it was our actual truck's fuzes. Nick helped us all the way, which he didn't have to since it was not an issue with the RV/trailer itself but our vehicle. I know had we gone to a big box RV dealer we would have had to make an appointment and then turned away to figure it out on our own. Nick was extremely helpful. We love our RV and would tell anyone and everyone to purchase from Traveltown Texas in Helotes!

Well they fixed what we took it there for and we were really happy about that, but then came home…read morewith more issues, check engine light came on...at their place, not before we dropped it off. Strange right? Well it sounded terrible like it was misfiring so we got someone to check it out (Boerne RV does not work on engines) turns out a squirrel had chewed the wires going to 4 injectors and a coil. I don't even know how we got it home! And I hate to say it because our experience with Boerne RV was otherwise great, but I think it happened at their shop! We had no check engine issues or strange sounding misfires taking it to them, but came back with it and had to pay another $900 diagnosing/fixing another issue‍ We won't take it back for future work because we don't want that to happen again. I'd say 5 stars for service, but eek, I hope they get their squirrel or rat issue figured out because that's not cool!

I had water heater service done on two units at two different times and everything worked out…read moregreat! Deb, Ron, and Shawn were all great and very fair on the cost! It is nice to see that there are still some family ran businesses left out there! DC

Ancira RV is a great place to purchase your RV from, friendly sales and service team, very nice…read moreexperience, I would recommend everyone to purchase from Ancira RV.

We had a problem with our motorcoach's electrical system while we were traveling. We called Ancira…read moreRV for a service appointment upon our return. We were routed to Ward in the service department. Ward pleasantly and professionally walked use through a few diagnostic steps. Problem solved!! Ward is an awesome asset to Ancira RV and its customers!

I wanted to say Jeffrey H did an amazing job giving us a tour of RVs, he listened to our…read moreneeds/wants and helped us look at campers within our budget and that met our goals, extremely friendly and personable experience, thank you!

Subject: Trailer Damage Report - Negligence While In Your Care…read more Dear Outdoor Living RV Team, I am writing to express my profound dismay and frustration regarding the state in which my trailer was returned after being in your care. The damages inflicted on my trailer were completely preventable, and I am absolutely upset about this situation. I trusted you to take care of my trailer, but when I got it back, it was covered in mold and cost over $1,400 to fix. My insurance is charging a $500 deductible, which I feel you are responsible for paying. Timeline of Events: Tuesday, May 9, 2023 I dropped off my trailer at 8:00AM for it to be resealed and to get an inspection. I told Cory that the last time it rained, I noticed water on the floor of my RV but didn't know where the leak was coming from, and for him to please check all the sealed joints. He agreed and quoted me $300 for that job and $238 for the 28-Point-Inspection. He told me that morning that it might take up to 2 weeks before he could look at it, at which point I asked to take it back home and bring it back closer to when they would be able to look at it. His response no, that he preferred to have it on the lot in case he had time to look at it sooner. Wednesday, May 10, 2023 During that very day and night, we got a ton of rain and wind, so, knowing my trailer had leaks somewhere, I texted Cory to see if my trailer was covered and if not, if the water leaks were taken care of. I was unable to reach Cory by text, so after calling quite a few times, I finally got hold of Cory who said he would take care of it. I offered at the time to go check on my trailer myself, and to dry it up if need be, but again, Cory said no, he would take care of it. What Cory ended up doing was putting a tarp over my trailer WITHOUT LOOKING AT ALL to see if water had leaked into my trailer. It was there to have leaks fixed, of course water got in. But no, instead, it was left there to rot for two more weeks causing a ton of mold damage (see photos). Two Weeks Later... I eventually get a call from Cory about 2 weeks or so after that initial date. I was excited, I thought my camper was ready to get back on the road, all fixed up and ready to go. But no, I was told to come look at the damage that Cory's carelessness caused, and to call my insurance to have it fixed. The insurance asked me for an estimate, which I tried getting from Cory, but he completely stopped responding to me. I found someone else who was responsible and professional, got my estimate and was able to get my trailer fixed. These damages caused me a lot of trouble and money. It's hard to believe a company like yours could treat a customer's property this way and then not try to rectify the situation. I'm really disappointed with Outdoor Living RV, and I wrote them this letter asking for some compensation and still did not heard from them. So I do NOT RECOMMEND this place ever!

Anytime there's an RV show, I'm going to have a great time. If you have an RV, you're always…read morelooking for your next one. So we checked out the annual show in San Antonio. Two vehicles you can think about: Newmar Dutch Star - all you ever wanted in a motor coach. Literally. My wife was outraged with the fact it didn't have a fireplace. The salesman said "the floor is heated." "Problem" solved, ha ha. By the way, the salesman wasn't doing anything. He didn't have to. I sat down in the recliner and had no desire to move. That vehicle is nicer than most people's homes, which it should be for the significant price. Then there's the Grand Design 380FL. The roof - the Blue Compass salesperson let us hit a sample of the roof with a hammer. It did no damage. It has a lifetime warranty on an RV roof. Let that sink in. It's a great, great vehicle with tons of space and a marvelous front living room. It costs - about as much as you'd expect. A really nice 5th wheel. My wife wanted it but getting a truck for it would cost me almost as much as the 5th wheel. This is not a major RV show - the Florida SuperSale is going on this week & I'm sure the Austin show is coming soon. It is good enough and I dont have to go far to see premium vehicles.

Awesome show! They had a TON of trailers and RVs on display. I was initially concerned that there…read morewould be a butt load of sales guys, but it wasn't really that bad. It was nice to check out the different motor homes and daydream a bit.

This dealership in particular deserves a zero star review for the management and sales people lack…read moreof integrity. I had inquired about a Grand Design fifth wheel trailer first thing in the morning after seeing it listed online after the dealer had already closed for the day. "Wheeler" was supposed to get over paperwork for an immediate deposit on said trailer, as I was told other were interested but didn't put down a deposit. An hour later, after not receiving paperwork, I gave the dealer a call back to be told that they had received a deposit from someone else and the trailer had been sold. I called management in an attempt to get a resolution to the problem, for the management to talk in circles, lie and in the end tell me to pound sand.

Need help with my RV. Although they couldn't solve my problem they got on the phone and found…read moresomeone who could. Liked the attitude. More interested in being helpful rather than simply making a sale. High marks

What an easy buying experience I enjoyed at Ron Hoover, Boerne! After submitting my online query, I…read morereceived a rapid response from Jordan, my salesman. We scheduled a showing and I loved the RV. There was no boring, exhausting back and forth regarding price - we closed the deal in less than an hour. When I took possession, I had such an enjoyable visit with Joel in finance. He had all of the necessary documents prepared for a quick signing with NO high pressure warranty pitch! For the final walkthrough on my new RV, Leo was very thorough, knowledgeable and personable! Finally, there are 2 other people who must receive honorable mention! Whit is a gem who has sold RV's to my fellow Sisters On The Fly. He was so engaging and warm as is Denise at the front desk. She is clearly the loving mother of the office in charge of keeping all the other cats in a row! I truly feel like a member of this Ron Hoover family and can't recommend them highly enough!

They suck. Service department is not worth anything. They can't fix anythings right. They will lie…read moreto you in your face and on the phone. Do not buy anything here.

I had a water valve leak and they were able to get someone to me the next day. Good family…read morebusiness, knowledgable and easy to work with.

We had a Grey water tank valve break making it unusable. Joe was recommended by the Thousand…read moreTrails Campground office. We called and set up an appointment right away. Joe came out and assessed the problem, and he got the parts required to fix the broken valve. Joe had to prefabricate a part that connected to the Grey water tank since we didn't have enough time to wait for a replacement part before we had to leave the campground. Knowing our short time frame before we had to leave, Joe fixed our broken valve quickly. We were very lucky to have found someone who cared about the quality of their work as well as getting it done before we had to leave the Campground. We highly recommend Joe if you need some work or repairs done on your rv.