I've used the other main well company here in Boerne, and T R Drilling & Svc LLC has been the best…read moreexperience I've had. From the very first call, Alyssa made everything easy. She's friendly, patient, and genuinely helpful, which already sets them apart from the other well company in Boerne. Scheduling was simple, and when their technicians came out to install a new control box on my well. They knew the equipment inside and out and took the time to give me their opinion on what I should do and they did not try to over charge me with equipment I dont need. I also had a completely separate issue come up later on, and this is where they really earned my loyalty. Alyssa had one of their technicians, Nacho, call me directly, and this guy is outstanding. He didn't rush me, didn't make me feel like I was bothering him, and walked me through the whole thing step-by-step over the phone. The patience, the know-how, and the willingness to help without immediately sending a truck out... that's rare these days. Nacho deserves real credit. After dealing with the other main well company here in Boerne, I know I won't be calling anyone else from now on. Highly recommend.

Quality experience every step of the way. Responded to our…read morequestions and explained the options every step of the way,

My in laws who live in the Boerne area called me when they began having well problems. I called…read morelocal well companies for them and after speaking with Keith I recommended that they call him for a service call. Keith ultimately came out, diagnosed the problem and had it fixed at a reasonable price within two hours of receiving the call!

Kieth has helped me twice. He knows his craft very well and he will take the time to help you…read moreunderstand the problem. His rates are reasonable and his service is great. I highly recommend him. Dan Mower, Cross Mountain Texas

They may be in biz 50+ yrs but they are really conniving. This was a simple well redig . No rock…read more And on final bill, they charged for an EXTRA MAN, 4.5 hrs. They clearly are desperate for money. If you can avoid, run away. They cheapened themselves. An earlier time, they couldn't make it out for 2 wks after their bid and 40 head of cattle were waiting for water. Had to go with somebody else. They had the audacity to charge 149$ for service call and sent multiple letters threatening liens. This was nasty !!! Would give criminal rating if I could for their behavior regarding animal emergency. Had to haul in 3000 gal water that night

Very timely service with highly experienced technicians. Called in to report a leak with water…read morewell system. Greg showed up and knew immediately what the issue was and fixed it right then with a great attitude. Great guy. Others servicemen showed up quickly to assist and help with the heavy stuff - all great attitudes - all familiar with my well. The office coordinator was very nice, knowledgeable and responsive. Great team! Great outfit they run.

MAP and their entire team are amazing! Our well pump busted in the freeze and we called expecting…read moreto wait several days given that many were experiencing well issues. We got a call back within an hour to help with troubleshooting and David came the next day. He stayed late and worked in the cold to make sure we had water. Can't say enough great things about the whole team and how friendly and service oriented they were from start to finish. Highly recommended them if you have any well issues!

I called Michael late on a Sunday night as our booster pump was not turning on. He spent about 20…read moremins talking me through the troubleshooting process and help me find the root cause. The fix was easy enough for me to do myself, so didn't give him a chance to come onsite, but I greatly appreciate his time and knowledge and will definitely connect with him again on future well work/maintenance.

They were quick to respond extremely nice and efficient I would use no one else. True professional…read morepump had gone out and he had it replaced in about one hour even though our well house is too small and very difficult to work in. I highly recommend them.

As always another great experience. Woke up to no water Dwayne arrived within hours to check it…read moreout. Thinking the worst, a blown well pump I was prepared for a major issue. Turns out to be fire ants in the pressure switch shorting it out. 10 minutes later I had water. Its been 20 years of similar experiences. Even the major ones are quickly addressed. Honesty and Integrity.

Quality well inspection. Came on time and was very thorough. Base on the recommendation, I got…read morethe well repaired.

They answered on a Sunday and delivered awesome service on our Well; reliable and dependable. The…read morewoman on the phone was quick, helpful, and super nice. Thank you guys!

Kutscher Drilling gave me a bid on a job for $3600. I paid the amount we agreed on. Later I got a…read morebill for $4742.79. I called to ask why I got a bill for an additional $1,142.79 instead of $3600. I got one excuse after another. They didn't know... the man that did the work didn't work there anymore... that person isn't in the office..... I had paid the original amount and since I never got an explanation for additional charges of $1,142.79, I didn't pay those. Three years later Kutscher Drilling filed a lien with Hays County for $4800 (notice NO credit for the $3600 I already paid!) I didn't know about this lien until I applied for a loan. My credit score is 850 because I pay my bills. I explained the situation to the bank and they said I can't proceed until I paid the lien. I paid Kutscher Drilling the $1142.79 PLUS $863.82 in fee from them AND the filing fee. A MONTH HAS GONE BY AND KUTSCHER REFUSES TO RELEASE THE LIEN. Still excuses... one after another: "no one is in the office, the office is closed, Christy isn't in today, we will do it next week...." THIS COMPANY IS UNETHICAL. I am not the first one to write a bad review. I wonder if they wrote their own good reviews or paid for good reviews? FIND SOMEONE ELSE UNLESS YOU WANT TROUBLE!!

Kutscher installed a new well for us. We received the original estimate and it was reasonable. They…read moremet us on the property and we identified the location to drill. When I asked when they could get started, they were honest and said it would be roughly a year based on the staffing they had. Since we were in no hurry, we agreed. The whole process did take roughly a year. They communicated with us every step of the way. Most of the work happened before holiday weekends, so we assume we were fill in work, which was fine with us. After completion, we added up the cost and compared it to the estimate, and they came in $2,800 below the estimate. I've looked at other reviews on here and I believe that we may have been lucky in hitting clean water at 170 feet. I like that they put in that contingency in case they had to drill a second or third hole. The only thing I can say, is have patience. They are very busy and understaffed, but they do quality work.

I recently had what I thought was a minor plumbing problem but it turned into a nightmare with my…read morewater heater dying and flooding my bathroom. I called Gottfried plumbing and they came out immediately. Mark and Houston arrived at noon and jumped through hoops to determine all the problems. I live in a modular home so a wet floor is a serious problem. A quick trip back to Boerne to buy a water heater and expansion tank and all problems were solved in one afternoon. They showed me all the areas they were concerned about and then showed me all the things they did to fix the problems. They told me what to do for the next few days to avoid additional damage and mold after they went under the house to determine how far the water had spread. Mark and Chelsea are the owners of Gottfried plumbing and Houston was amazing. I am so grateful to them all and would encourage anyone needing plumbing services to contact them. These folks actually care.

We had Gottfried plumbing help us two different times for different issues. They scheduled me in…read moreright away, and their office gave us 30 mins notice to let us know they were on their way. Mark and his team are very honest and knowledgeable. They do excellent work and their prices are very reasonable. Both experiences with them were completely stress-free. I highly recommend them.

They did a great job. Very friendly, great crew! Showed up when they said they would. Did great…read morequality work! 10/10

Half of what makes a business good is that they answer their phone and show up when they say they…read morewill. Jacob and Patrick from Wiley do just that. They are professional, friendly, communicate well, and do thorough work quickly. Highly recommend!