We took two screens in for rescreening. We were told it would take 3-4 weeks, which was fine. After…read morenot hearing anything, I called to check on the status of the screens. That was at four weeks. I was told, they were sorry, but they were not ready, but would be ready, soon. Two weeks later I called again and was told, they were done. Why was there no call to let me know they were done? Upon getting the screens home and ready to install, I noticed that the spline had not been replaced. They reused the old, cracked, weathered spline while charging full price for screen replacement. Not to mention, the screen material was not tight all the way around. When I called to ask why the spline wasn't replaced, Scott told me that it was their opinion that the spline could be reused. I pointed out that there were sections of the screen that had no spline. Scott passed it off as no big deal, and they were doing me a favor reusing the old dilapidated spline. We will not be using this Ace again.

The Berthoud Ace hardware is such a nice place to shop!! All the employees that work there make…read moreyou feel so welcome when you walk in the door! They are so very friendly and knowledgeable. They greet you at the door and ask what you are looking for , then they take right to where the item can be found!! I love shopping there, we are very lucky to have such a nice store that close!! *****

Super helpful and knowledgeable. Answered lots of questions and when they didn't have something…read morethey pointed us to someone who did. They even have some toys for kids to play with while the parents are trying to decide between a million shades of paint.

Very friendly and knowledgeable staff. We work in construction and trust their products and…read moreappreciate everything about this location. Benjamin Moore paints are much higher quality than many other brands.

I've always loved the merch at this store -- the country and western clothing is super cute, and…read moreI've shopped here many times. But after my most recent experience, I don't think I'll be coming back. My husband bought me an early Christmas gift, a ring from this store. As soon as I put it on at home, it literally fell apart and broke. I went back to try to return it, and the whole process was extremely frustrating. First, the staff gave me a hard time and said they needed to ask a manager if returns were allowed once the item leaves the store. Then another girl walks up -- not even a manager -- and asks me to explain the entire story again. After I did, she just said she needed to go get a manager (which I had already been told) and when I asked if she was a manager, she responded with a smart attitude, said "yep," and walked away. Not professional at all. The manager eventually came out and was also not friendly or welcoming. Overall, the staff here just seem rude and not customer-service oriented at all. I love the items they sell, but their jewelry is clearly cheaply made, and the experience with their employees really left a bad taste in my mouth. I honestly will probably drive an hour to the next closest location instead of coming here again. The products are great, but the customer service at this store is absolutely not. And the young lady who WAS NOT the manager, who wasted my time, her name was Katherine.

Murdoch's is my "Go to" store for everything! From Farm/Ranch supplies, clothing (work and Western…read morewear) tools to hunting supplies!! Manager Ashley is "The Best" #G.O.A.T.

They screwed up on our large carpet order! Installer gave them dimensions in YARDS (per usual) girl…read morethat took the order turned it in as FEET (clueless) therefore, we were short on carpet! In a larger area had to turn the carpet the other way (wasn't measured right!) and put THREE TO FOUR SEAMS in it instead of ONE! They're screw up cost us about $800!! Not to mention time, anxiety, and our house was torn up for a week. Depot did NOTHING to make this right or even acknowledge they screwed up! Suggestion wouldn't buy carpet from them!

I just came in here for snacks because I was in the area. So they got me doing their work for them…read moreby having self-checkouts instead of cashiers and they have an annoyingly cheery girl watching the self-checkouts telling me to have a nice day instead of ringing up my stuff.

A cute little hardware store situated in downtown Windsor! They have a good selection of…read moremerchandise and everyone seems friendly. I am a bit confused though...it looks like they sell a combination of used and new merchandise all together. Best example: Scratched up red tool box sitting beside packaged items. Similar scenarios throughout the store.

Always have what I need and always willing to spend the time to give me specific instruction when…read moreneeded. You can tell they really care about their reputation!

Placed an order that was supposed to be delivered yesterday from Greeley and it never arrived…read more Called Greeley around 4pm because product was supposed to be delivered in-between 11:30-3:30 and they are supposed to call an hour beforehand. Greeley stated it's still running on time. Called the Greeley store again at 6:38pm store stated it would still be on-time (meaning before 8pm), never arrived. Now it's the following day, called the Greeley store and they sent me to fulfillment which didn't answer the phone. Called the delivery people 303-253-6966 and she put me on hold for 30 minutes, maybe because I called so early. But she only answered the phone from being on hold once the Greeley store transferred me to fulfillment (I was using two phones) thinking that she may come back on the line if the other line rang, which she did. They can't tell me when my order will be delivered and they need 24 hours to figure it out. I told her I could have someone go get it and then she asked if I have a flat bed truck. Actually, yes I do, can I have it picked up, because we really need it today. Well, no we can't go pick it up. So, spent 2k on flooring and another $80 to be delivered and have no idea when it will be delivered. Thumbs up, for having your stuff together (insert rolling eye emoji here). Horrible, frustrating, disappointing and waste of time. I was trying to save us time by not having to drive to Greeley, I think I just wasted the same amount of time having to be on the phone.

Placed on-line order for delivery 26May25 and store could not deliver any earlier than 5June25, a…read moreweek and a half after order placed with a $75.00 delivery fee. Delivery address is only two blocks away. Just do not have the truck to haul 12' baseboard. If I did this to my customer I would go broke. No, I would not have any customers. Well, live and learn. Its no wonder the stores are so vacant of customers. The Depot next time.

Great little shop tucked away it's almost easy to miss. Owner is friendly and the shop is quaint…read moreand easy to navigate. I was full of questions my first time in and the owner was more than accommodating. I was surprised to find that the items inside are mostly hand made/blended locally and are extremely affordable. I am in awe of the honey crystals which I enjoy using more so than liquid honey. The Full Moon tea, I was told would help with muscle and joint pain as well as help with sleep. I'll admit I was skeptical but I have fallen asleep much faster and my fiancé said, after a week, his muscle pain has been reduced enough that it's noticeable. Check out this hidden gem.

This was such a fun nugget to find in old town Greeley. I…read morefound some beautiful paper to use as background in my flea market booth. The owner is so nice to talk with. I live in Westminster, but I try to visit Free Leaf when I go to Greeley to visit my family.