Rare is the house project that doesn't require a run to the local DIY store for parts. This time…read morefor a plumbing job. Ace Hardware had what we needed and more. I became distracted by their kitchen aisles, densely stocked with colorful dishware, gadgets, specialty jams, sauces, condiments, pickled products and seasonings. Dishtowels? Yes. Stovetop popcorn poppers? Yes. Need some tea with that tea cup? Yes! It's a store within a store. Maybe it's a good time to reuse that gift basket and package up items for a foodie, host or bride. I started my holiday shopping here and took home a cute set of cat pinch bowls.

Going to Ace Hardware on First Street in Livermore is like going to Disneyland! Seriously! It's a…read moreguys dream store. I'm trying to justify buying that electric mini bike! Would be a cool toy for camping. I'm so stoked that Ace Hardware carries Meat Church BBQ seasoning! It's the real deal. Five stars just for that alone. Excellent service too!

Workbench True Value on Santa Rita Road has been my go to hardware store for 23 years. I can always…read morecount on finding Whatever I'm looking for from a screen door replacement part to painting supplies. Walk into the store and you will be greeted immediately and asked if they can help you find something. Old school service!

I come here for my mushroom compost and yes I showed up 10 minutes before closing but I knew what…read moreI needed and I knew they had it. Although the nice gentleman reminded me he was closing in 5 minutes he asked another employee to get my dirt and he di no problem. I would have given 5 stars if I had not been told next to go to the other location because they were open later. I will still continue to buy my mushroom compost from this location but hopefully they will keep their suggestions to themselves.

The EXCELLENT customer service experience of my life - Thank you, Jackie Bradford!…read more I rarely write reviews, but this experience deserves every single star and more. Our kitchen countertop project started in May 2025, and what should have been a simple project turned into months of delays, frustration, and disappointment. After so many calls and setbacks, we honestly felt defeated and were ready to give up. Then we met Jackie, and everything changed from night to night today. Jackie is, without question, the EXCELLENT customer service professional I have ever worked with. From the moment she took over our case, she treated our project as her own. She was professional, compassionate, knowledgeable, transparent, and incredibly dedicated. She worked tirelessly to help resolve an issue that had been ongoing for months and successfully secured our refund when we had already lost hope. Her communication was excellent at every step of the way, and her persistence made all the difference. She went above and beyond in every possible way. If it had not been for Jackie, we would have walked away from this project and from Lowe's with a very negative experience. Instead, because of HER, we now feel grateful and truly supported. Lowe's is incredibly fortunate to have someone like Jackie on their team. She is an absolute star and deserves recognition for her outstanding service. Jackie Bradford! Thank you from the bottom of our hearts. You are the best of the best! Alan and Cristhy Wilson

Stopped by today while my car charged and picked up a few things. The staff as knowledgeable…read moredirecting me to the location of be products with the use of an app!! And when I checked out a delightful young man named Andre gave my dog a treat!

Great store! The staff is so nice and helpful! Very organized! The garden center is great with a…read moreton of options!

I had a very disappointing experience at the The Home Depot Livermore store on March 28, 2026 at…read morearound 8:55 AM. I went in for a simple return, but the associate named Tracey was rude and unprofessional during the interaction. The attitude and behavior were not acceptable and completely ruined my experience as a customer. I have already reached out through text and email but have not received any case number or response yet. I also called the store, and an associate manager answered, but there has been no follow-up so far. As a regular customer, I expect basic courtesy and professionalism. I hope store management, including Store Manager Shannon Johnson, takes this seriously and ensures better customer service so others don't not face similar issues.

Shout out to VJ for his great customer service. I was purchasing a wall hanger that was marked…read more$19.98 at the isle it was located in but was registered as $27.98 at the checkout. Fortunately I had taken a photo for Yelp and showed it to VJ. He was able to correct the mistake and charge me the advertised price. I was a long time customer of the competitor but prefer Lowe's for their customer service and quality of their products. I also found a great a great value on a new jacket for my dog Lola.

This review is specifically towards Lowes Installation Service…read more This is the WORST service ...very un-professional sub contractors. Lowes does not own installation team, but rely solely on subcontractors. 1.We paid Lowes full price for installation and was assured scheduler will call within 48 hours 2. Had to call Lowes after 96 hours waiting...who gave me subcontractor number.....who happens to be in LA, while I am located in SF bay area 3. The subcontracttor NEVER called, I had to call 3-4 different times to be "assured" installer will call me 4. After 4 times, they gave installer number ( name AJ )....who never ever answered the phone 5. Finally after lot of escalations by Lowes install team, so called AJ called this morning telling ( not asking) that he will visit between 100 and 130 6. AJ does not have simply courtesy to call/text that he is running late 7. Shows up at 345....one look and says he can not install garage door opener ...the reason he gave is power outlet point is not exactly above opener motor. 8. Asked if its building code, he explained Lowes prohibits to install if power outlet is not directly above motor....and he will call Lowes to cancel installation. VERY unprofessional installer...but thats only installer Lowes has. Anyways....stay away from Lowes Install....far far away,....

Excellent Plumbing Service!…read more The plumbing service was quick, Carl was efficient, and extremely professional. He identified and resolved a leaking issue right away and handled everything with great attention to detail. The communication was clear, the work was clean, and the problem was fully fixed without any hassle. I highly recommend their service to anyone looking for reliable and professional plumbing help!

We needed a new water heater. I was able to set an appointment up very easily with someone on the…read morephone. They are great at sending texts and email reminders prior to appt. Before the technician got here today, I received a text telling me arrival and his name. Richy was great. He kept my husband informed of the work being done done. He did a great job on installation. This is the 2nd water heater we have had installed by Valley Plumbing. Several of our neighbors use them as well. They are a reputable Pleasanton hometown business.

Richard is always incredibly helpful whenever I stop by. As a DIYer, I don't always know exactly…read morewhat I need, but he asks the right questions, understands the project, and gives clear, practical recommendations. I never feel upsold or rushed, just supported. He makes every visit efficient and stress-free.

Love these guys! They are very nice and helpful. Their selection of molding is incredible and…read moretheir hardware side is also very good. They will talk over a project with you if you are a DIY guy like me. I'll be back!

Thank you Melanie Sugi for your awesome customer service! My window balance was broken and I was…read moreunable to order parts directly from the manufacturer. They suggested I go through a vendor that was listed on the manufacturer's website. I called some of the vendors, but they either didn't carry the parts, or was hesitant in helping me ordering. I'm so glad I found Medallion Industries and Melanie, who helped me. She was friendly, welcoming and displayed great customer service. She kept me up to date when the parts would arrive. Overall, it was a pleasant experience and I would come back to Medallion Industries.

These guys are awesome. They will give you samples/cuts if product. They are fantastic for…read moreordering and most importantly DELIVERY especially when you are a DIY and dealing with 16' crown!!! Love them!!