Super rude owner/guy at counter.. I asked for advise for quantity and guy is just gave extremely rude attitude.. really?? I gave a second chance to this business but oh boy.. NEVER coming back here no matter what happens... Also the variety is also minimal.. read more

They made it easy to order and delivered right away. The driver was super friendly and nice. All around it was a great experience and I would order through them again! read more

My local go-to spot for landscaping supplies at good prices. From soils to turf Conchran has been the spot in Livermore for years. Before you hit the big box stores, check out Cochran landscape supplies read more

What a ripoff! I'm such a jerk for taking the bait. While in the process of starting a new flower/ veggie bed, local brick and mortar is the the first place I support. Yes, you pay a little more however,you patronize your neighbor and keep character in your home town. Nevertheless, we were charged $300 for dirt. Not even close. The quality was eh. it's no wonder big box businesses are doing so well. read more

Very Swift Service. This local company always has what I need for Landscaping Projects. The guy at the front desk also has lots of experience and gives good recommendations on pavers. read more

The owner was so helpful and knowledgeable! Currently redoing our backyard and got our rocks loaded in the truck within minutes of picking it out. read more

Customer service is definitely something this place knows nothing about. Went to get a yard of top soil. Walked in, no hello.."what do you need"? No bigge I am okay with that, the young punk at the counter told me to go to a specific bay after paying. No one shows up, eventually an older worker comes up to me and asks me if I needed something while I am waiting in 100F heat. Um yes, the office didn't tell you I was out here waiting for 10 minutes? Sorry.No. He promptly filled my truck, no apology for the crappy service his company gives. Being born and raised from Livermore this company is a disgrace. read more

Just very rude customer service. I was at the cashier paying for the rocks I was purchasing. While waiting for the transaction to process, the phone rings and the guy ringing me up answers. I had one more question at the end, and then he says to the person on the phone, "Sorry I can't get this guy (referring to me) to stop talking." Note that I was already being helped when the phone rang. He just came across as one of those angry people who are just rude because of their own problems. Just completely unnecessary. read more

Ordered 6 cubic yards of rocks for my back yard. Very professional and seemed experienced in what I had wanted. Delivery fee and value seemed good to me and I ordered just nuff to get the job done. They were to deliver in a few days after I bought the rocks which were about 3/4 " and they were prompt and efficient and friendly too. Would definitely buy from them again! Before I bought the stones I wanted I was helped by a very helpful man who showed me where to look for the kind I wanted and explained to me a little bit about them too. Very helpful staff :) And the driver was very helpful in dropping the stones in an orderly fashion as well. read more

Cochran Landscape Materials - 6 cubic yards of stones for the back yard - Nurseries & Gardening Near Me - Livermore, California

Went in to cochran's today to buy some gravel. Definitely never going back. The guy at the front counter was nice enough and gave us their current 2022 price list and helped us buy some salt and pepper gravel at $110 p/ cubic yard according to the price sheet. After walking just outside I noticed that they charged us $130 p/cubic yard, we back in to ask why we were overcharged. The same guy who helped us apologized and offered to call the owner to see what could be done about the price discrepancy. At this time the owner, not knowing that he was on speaker phone, was very rude and unprofessional and said that he wasn't going to eat the mistake and we could either buy it or don't. I reply "wow, you do know you are on speaker phone right?" At this point the owner comes in to the office and proceeds to be rude some more. I would have been satisfied with a simple "sorry about the mix up but the price is the price and I can't help it", instead of lowering the price, I understand that a mistake is just a mistake, and they happen sometimes. So, in shock about how rude the owner was, I left with my purchase intact, when on my way home I decided that I didn't want to give my business to someone so rude. We called them back and spoke to the first guy who helped us. We asked for our order to be cancelled and said it was because of the owners rudeness not because of the price difference. At this point the owner grabbed the phone, yelled at us and was very rude. He accused us of just trying to get $70 off our 550 dollar purchase, and said we would never be satisfied, to which we reply it wasn't about the money only your rude mouth. He completely missed the whole point‍ I said I would never do business with you and your attitude and asked for a refund which he did give after yelling and arguing with us for a couple minutes. Just wanted to post my experience at cochrans and maybe save someone else a big headache and a few insults. Do yourself a favor and get your landscaping materials elsewhere, at a least at big box stores you expect poor customer service ‍ read more

My landscaper said to pick-out gravel from here. Went there and all of the gravel looked the same, muddy and brown. Asked them if they could hose it down to see the color, they said it is what it is. Cheap, but crap quality. Says a lot about my landscaper. read more

I ordered a couple deliveries of gravel and a mixed compost/soil for raised beds. Great deals; delivered on time where we wanted it. Only downside is that our plants are struggling in the raised bed; the mix we got is clearly not premium. But we saved a ton of money and will add some compost and eventually the dirt will improve. read more

Absolutely worst policy to have customers bag it themselves. Who would do that?? Now my back is thrown out and I had to buy more bags because I could not get them in my car. Your workers drive by without asking if I needed help as a struggled. I'm filthy, my car is filthy. If you don't want walk-in customers, then just open to landscapers. Never again. Oh, I left your stupid shovel in the rocks. You go get it. read more

These guys have been lifesavers supplying rock for a 1 mike road. Quality products fair prices.

For under $40 I got my Ranger truck bed filled up with excellent garden dirt. The people that work here went above and beyond to help me out since I was a big dork and didn't realize I had to take off my tanneau cover! So they helped me take it off (borrowed their ratchet), filled up my truck and then I put my cover back on. read more

Can't remember the last time I had such amazing customer service. They had exactly what I needed (a couple of cubic yards of soil for my family's garden) and delivered it to the door in under 3 hours. For an excellent price. Totally efficient, lovely staff. read more

My parents have been redoing their front yard and have ordered rocks from Cochran probably 3 or 4 times now. They are always on time and friendly, especially Ronnie. Highly recommend going to them if you need materials to redo your yard! read more

We went on a Saturday and were looking for cultured stone. The displays were not great, and they didn't have a catalog for us to take home, but the men were friendly and helpful. The price for El Dorado Ledge Stone seems reasonable. They also have some beautiful natural stone, which we will be purchasing for the hearth. We returned on Monday to purchase and received a call that our stone was in by Wednesday. Good service! When I picked up the stone, I waited less than five minutes for someone to place it in my truck. Alex then followed up and got me the name of some recommended installers (floor to ceiling fireplace), one of which I'll be using. Overall, good experience. read more

Last year when went there they were actually helpful nut last time I went they didn't even help like before. I needed some crushed granites and asked the guy to show me what they have and the guy told me go to the yard and they are on your left. Well we did and their signs are unreadable and they had two rows so didn't know which left. Had to walk for 20 minutes then go back inside to see if we got the right thing (which we did) Throughout the whole time we were the guy was just sitting all the way in the back. Not even caring about customer service. His son, however, was more courteous than him. Anyway at the end we went to another store in Dublin and but what we needed for half their price. read more

Super nice people and great customer service! I went down there to buy some river rocks to paint and after picking out some nice rocks, I went inside to pay and the guy in the office gave them to me for free :) Made my day! read more

Thank you Cochran Landscaping (Kyle) for helping Girl Scout Troop 33138 with a project to inspire the Livermore Community!

If I could give less I would. Our family has always used Cochran landscape for various needs over the years. Today, my 73 year old father went to pick up salt and pepper rock and was told to bag it himself. Unbelievable disregard for the customer and let alone abilities. After filling two bags he was done. He physically couldn't do it and someone who didn't work there helped put them into his truck. Never again.... you just lost three generations of customers. Home Depot is better than this! read more

Purchased materials from them for my upcoming sidewalk and driveway pour as my contractor recommended them to me. Had to dig through 3' weeds to find my tile but loved the material. I asked two different workers about returning my leftover tiles as I wasn't sure how many I would need. Was told that any leftovers could be returned. I double-checked to make sure because I told them that I wasn't sure how much we needed. Today we tried to return them and was first told that materials could NOT be returned. With some arguing, then they said we could return remaining pieces but there is a 25% restocking fee. Nowhere in the shop did it say anything about a restocking fee or no refunds. Then it came to the tiles which were broken when we took them out of the box and I was told that they purchase them that way and we should expect to have 15% breakage of tile. Can't believe that they expect the customer to dig through weathered boxes that are falling apart in their yard and then expect you to pay for ones that are broken. He said they could not re-sell them! I said that I couldn't use them!!!! Then, when we were leaving we told the "person in charge" who the two people were that told us about we could return remaining material - they were right there with him at the counter - and he said "Oh well I'll speak to them later and let them know how bad they were", obviously being sarcastic toward us since they were right there. The name of this "person in charge" was Nick. read more

Not the place to go if you want good customer service. I came in today for a small purchase so perhaps that's why the help was aloof . I've purchased larger landscaping material before from here and did not experience this attitude. Well.... time to look elsewhere. read more

A great place to deal with. Called on a Saturday morning to schedule a soil delivery and they were willing to come within 30 min but we had to leave and had them come right before they closed. read more

The first couple trips were great, the young guy with the earrings was very nice and helpful. when I asked a question about how much bark should fit in the back of my truck, the owner piped in and was completely out of line. The horn he has attached to his chair, is was I am assuming is a "Whiner Horn". so rather than listening to me and explaining how much bark fits, like the other guy was trying to do before being interrupted, he honked his horn and laughed like at if it say I know nothing, as he rudely corrected me on the amount. I have never felt so disrespected in my life. Next time ill send my husband in. I'm sure he wouldn't be rude to a man. I'll be taking my business and my friends else where from now on. read more

Very busty with all the building and construction going on. They have no time to work with the customer and they frankly dont care!

Good selection of products. Mediocre customer service.

Customer service stinks!! I went to buy some soil and was told I should have called in my order. I will find somewhere else to spend my money. read more

I had a delivery appointment for tomorrow between 8&10 AM. I just got home from work today to find my order dumped in the street. No phone call to ask if I could take the delivery early. Now I have to pay someone to get it out of the street. Very unprofessional. read more

Love the selection! The guy in the back corner is a pretty cool dude. Garrett, Nick and Kaitlyn are verry helpful!

Used them in the past for sod. Just order a new batch for the back yard. Always great help and never had a problem.

All I have to say is a courteous call that you were running way behind would have been nice.

the whole process was easy. the delivery guy was friendly and on time. He also made sure I had a tarp to put down on my driveway so the bark did not stain the concrete. read more

We shopped around for Belgard pavers and Cochran Materials had the best price. They delivered the pavers along with the base rock and sand in the time promised (the owner Kyle even checked my husband's calculations to assure we had ordered the correct amount of each material). I love our new paver stone patio that we installed so much that we are heading back to Cochran Materials to order more pavers. My husband might not love them so much as I decided to extend the project to include a walkway in the side yard! read more

Owner is very rude and unpleasant to deal with. I walked into his business and he was just on the phone while his buddy was sitting in a chair behind the counter. Nobody bothered to acknowledge me when I walked in and just sat there for 3-4 minutes waiting to be helped. I had to wait for his employee to walk in from the back of the yard to finally be helped. I asked if they had a certain type of rock and the owner then gets involved and tells me I shouldn't get that rock cause its to expensive. Little does this rude owner know I make close to $300k per year. I went to Penninsula building materials on Brisa st in Livermore and was treated with respect and dignity. Much cleaner and more professional staff. read more

Recently purchased material from them . Best customer service knew exactly how much material I needed for the job . And the price is very reasonable ! I wish I can put 10 stars ! I will be back on my other projects ! read more

Just went there, the posted hours said 5:00 PM I got there at 4:50 and they were closed, they wasted my time,

Recently had some dirt delivered from Cochran on 5/07 the driver accidentally pulled down the telephone line with the bed of the dump truck there was a bracket on top of my house which the phone line was attached to it ended up smashing into my 2003 toyota highlander no biggie stuff happens. Problem is when I presented the owner with the estimate for repairs he wanted more estimates I then said I have chosen where I want to take it no matter how many estimates I present you with this is where I want to take it. He said no! If the other is less then no you cant use this one. I wasn't trying to get him for rental car or the repairs needed for the roof where the shingles were torn out and repair the holes from the bracket. So now I just put it to my insurance to handle it. What an asshole! I'm the customer its my choice where I want the car fixed period!!! read more

Great experience and customer service. I called on Monday to get some base rock delivered. They arranged to deliver between 9 and 11 that morning. The man on the phone was very pleasant. The truck arrived at 10:45. Not only did he put the rock exactly where I needed it, he also smoothed it out for me. In about five minutes. He was super courteous and friendly and saved me a bunch of time having to do it myself. Can't say enough nice things about them. read more